Chapter 12
12-11
F-12-30
In the log, text strings that start with
are communication test (COM-TEST) error logs. (See line 5 in the illustration above.)
Pressing on a line that begins with an
will display further details, as per the illustration below.)
F-12-31
A detailed description of the error appears below 'Information'. Press the OK button to return to the log.
Details of the errors and their remedies are as described below.
T-12-1
Error text string
Error description
Cause
Remedy
1
SUSPEND: Communication
test not performed
E-RDS is ON, but the
communication test has
not completed.
E-RDS has been booted up (device reboot) while E-
RDS was ON but the communication test had not yet
been performed.
Service
mode>Function>INSTALL>COM-TEST
2
Event Registration has failed.
Event waiting error
Processing (event processing) within the device has
failed.
Turn the device OFF/ ON. If the error
occurs again even after OFF/ ON, replace
the device system software. (Upgrade)
3
URL scheme error (not https)
URL scheme error
The header of the URL of the registered UGW is not
in https format.
Check that the value of Service
mode>Function>Install>RGW-ADR is
https://a01.ugwdevice.net/ugw/agentif010.
4
Server connection error
UGW connection error
Displayed in the event of a TCP/IP communication
fault. Also displayed when an attempt is made at
communication with the device IP address not set.
Check the network connection, as per the
initial procedures.
5
URL server specified is illegal
UGW server
specification URL error
A URL different to that specified by the UGW has
been set.
Check that the value of Service
mode>Function>Install>RGW-ADR is
https://a01.ugwdevice.net/ugw/agentif010.
6
Proxy connection error
Proxy connection error
Cannot connect to proxy server.
Check proxy server address and re-enter if
necessary.
7
Proxy authentication error
Proxy authentication
error
Proxy authentication error failed.
Check the user name and password
required in order to login to the proxy, and
re-enter if necessary.
8
Server certificate error
Server certificate error
-No route certificate installed in device.
-Certificate other than that initially registered in the
user's operating environment is being used, but has
not been registered with the device.
Install latest device system software.
(Upgrade)
9
Server certificate expired
Server certificate expired -The route certificate registered with the device has
expired.
-Certificate other than that initially registered in the
user's operating environment is being used, but has
not been registered with the device.
-The device time and date is outside of the certificated
period.
Check that the device time and date are
correctly set. If the device time and date
are correct, upgrade to the latest system
software.
Содержание iR C1020 Series
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