1
Canon iR Advance 500 Trouble Error Codes List
Code
Description
Remedy
E000-
0001
Fixing Assembly low temperature error
The detected temperature of the Fixing
Main Thermistor (THM1) failed to reach
the specified temperature at the fixing
start control.
1. Perform the following to clear the
error: COPIER > FUNCTION >
CLEAR > ERR in the Service Mode;
then, turn the power switch to OFF
and then ON.
2. Check the connection of the Fixing
Assembly. (Connection error of the
Drawer, connector disconnection,
open circuit)
3. Check the connection between the
AC Driver PCB (PCB4) and Fixing
Assembly.
4. Replace the Fixing Assembly.
5. Replace the AC Driver PCB
(PCB4).
6. Replace the DC Controller PCB
(PCB1).
E001-
0000
Fixing Assembly high temperature error
The Fixing Main Thermistor (THM1)
detected 250 degrees C or higher for
200msec or longer on end.
1. Perform the following to clear the
error: COPIER > FUNCTION >
CLEAR > ERR in the Service Mode;
then, turn the power switch to OFF
and then ON.
2. Check the connection of the Fixing
Assembly. (Connection error of the
Drawer, connector disconnection,
open circuit)
3. Check the connection between the
AC Driver PCB (PCB4) and Fixing
Assembly.
4. Replace the Fixing Assembly.
5. Replace the AC Driver PCB
(PCB4).
6. Replace the DC Controller PCB
(PCB1).
E001-
0001
Fixing Assembly high temperature error
(hardware detection)
The hardware circuit detected
overheating of the Fixing Main Thermistor
(THM1) or Fixing Sub Thermistor (THM2)
for 30msec or longer on end.
1. Perform the following to clear the
error: COPIER > FUNCTION >
CLEAR > ERR in the Service Mode;
then, turn the power switch to OFF
and then ON.
2. Check the connection of the Fixing
Assembly. (Connection error of the
