Burley LONGITUDE, Инструкция по установке, обслуживанию и эксплуатации

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Burley Appliances Ltd - Domestic Guarantee Conditions?
We pride ourselves on the quality of service we deliver to our customers and all Burley Appliances’
products carry a fully inclusive 12-month parts and labour guarantee. This guarantee is extended by
another 12 months free of charge provided that your appliance is registered with us within two weeks of
installation and that it is serviced by a Gas Safe ™ registered installer (formerly CORGI) at the end of the
first year. What the guarantee cannot cover is problems caused by incorrect installation or servicing, or
any work carried out by non- Gas Safe™ registered installer (formerly CORGI).
We undertake that if within 12 months of the date of purchase, your fire or any part thereof is proved to
be defective by reason of faulty workmanship or materials, we will at our discretion repair or replace the
same free of any charge for labour, materials or carriage subject to condition that:
•
All gas appliances are installed to the latest Gas Installation regulations by a qualified Gas Safe™
registered installer (formerly CORGI) and connected to the correct gas type and pressure as stated
on the rating plate attached to the equipment.
•
The fire is fitted in a room with the following minimum dimensions 2.5Kw = 30m
3
/ 3.5Kw = 40m
3
/
4.2Kw = 50m
3
•
A wall vent is installed not less than 1 meter away from the fire allowing 100cm
2
of free air.
•
You have the fire serviced by a Gas Safe™ registered installer (formerly CORGI) within the first
year (as with all gas products, every gas appliances must be serviced every year).
•
The appliance has not been subject to misuse, accident, or repaired or fitted by anyone other than
a Gas Safe ™ registered installer (formerly CORGI) or our own engineer.
•
The appliance has been used solely for domestic purposes and is on domestic premises i.e. not for
commercial or trade use.
•
The appliance has been used solely in accordance with the instruction book.
Any in guarantee work carried out by Burley Appliances will be charged for if the fault is caused by
incorrect pressure or gas, incorrect installation, operator error, neglect or abuse.
All guarantee cover is instantly and permanently cancelled if a non- Gas Safe ™ registered installer
carries out any installation or servicing.
Exclusions
This guarantee does not cover:
•
Damage resulting from external transportation, improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
•
Costs incurred for calls to put right an appliance, which is improperly installed.
•
Appliances that are the subject of rental agreements.
•
EC Countries - the standard guarantee is applicable but is subject to the owner's responsibility and
cost, to ensure the appliance meets the standards set by the country to which the product is
taken.
Any appliance or defective part replaced shall become the Company's property
Service Calls are made between 09.30 am and 04.30 pm Monday - Friday.
This guarantee is in addition to your statutory and other legal rights.
Proof of purchase will be required as will be a copy of the Gas Safe ™ registered installer notice.
© Burley Appliances Ltd 2019