Fault diagnosis
2016-03-02 / DIS 840_58300000176874_ara_en_c
Copyright by BSH Hausgeräte GmbH
Page 12 of 157
Fault
Possible cause
Troubleshooting
Salt tabs were used
► There is no fault with the appliance.
► Advise customer:
Don’t use salt tabs because the optical salt sensor cannot detect them.
► Replacing the water-softening system
► Advise customer:
A new water-softening system can be installed if the customer wishes it. The
replacement has a new low salt sensor that can also detect tabs.
?
water-softening system
Faulty plug connection
► Check the plug connection.
The low salt sensor, power module and/or
control module is defective.
► Replace the defective part.
The tab does not drop into the basket
handle
(applies to 86 cm appliances)
Manufacturing tolerances
?
Install a tab slide [ 614935]
-
See the chapter Installing the basket system.
►
Load the appliance correctly (Page 72)