Troubleshooting
en
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11 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
Appliance does not
start processing.
Rotary switch is set incorrectly.
▶
Set the rotary switch to before processing.
Appliance does not
start processing or
switches off during
processing.
Processing quantity is too great or processing time
was too long.
▶
Set the rotary switch to .
▶
Reduce the quantity of ingredients.
▶
Allow the appliance to cool down to room temperat-
ure.
Appliance or accessory is blocked.
▶
Set the rotary switch to .
▶
Remove the blockage.
Swivel arm is not engaged properly or has become
detached.
1.
Set the rotary switch to .
2.
Move the swivel arm until it engages correctly.
Bowl or bevel gear is not fitted properly or has be-
come detached.
▶
Turn the bowl anticlockwise as far as possible.
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