Boca Systems M144PA, Руководство пользователя

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2. Call our Technical Support Department between the hours of
8:00 a.m. and 6:30 p.m. EST Monday through Friday at (407)
241-8088. A technician will be available to discuss the
problem(s) you are experiencing.
If factory service is required, you will be given a Return
Merchandise Authorization (RMA) number. Please place this
number on the outside of the package when you return the
item(s) for service and reference it on any correspondence
included in the package. Boca Research, Inc. will return any
product which is not accompanied by an RMA number.
3. Refer to the Warranty Statement if the product is covered under
the five-year Boca Research, Inc. Limited Warranty.
4. Certain parts will not be covered under the Boca Research, Inc.
Limited Warranty. Dealer installed parts are warranted by the
dealer. Parts which you have installed yourself are covered only
by the supplier’s warranties. In these cases, Boca Research, Inc.
can identify which parts are defective, but will not replace such
parts until specific written authorization is received from you.
The cost of parts and labor involved in making such repairs will
be billed to you C.O.D.
5. When sending the product to Boca Research, Inc. for repairs,
please be sure to include:
• the 14.4 BOCAMODEMcard-PC (card only)
• copy of the original invoice
• your return street address (for UPS purposes)
• phone number
• the RMA number mentioned above
Servicing Your Boca Product