14.4 BOCAMODEMcard-PC
16
Section Three: Troubleshooting
This section lists common problems that may be
encountered and their possible solutions.
No dial tone.
Modem will not
connect to another
modem.
No response when
you type in AT
commands.
• Verify that you have cables plugged
in correctly as instructed in Section
Two.
• Install the socket services driver.
• Connect a telephone set directly to
the wall jack and check for a dial
tone. If no dial tone is heard, the
telephone line is not working.
Contact the telephone company.
• Make sure the PCMCIA card is fully
inserted.
• Make sure the telephone jack is
operational as described above.
• The telephone line may be in use at a
different extension.
• Perhaps the number you have called
does not reach a modem, or the
remote modem may not be set up to
respond.
• Verify that the communication
software is set to the same
communications port that is reported
when you load socket services.
SYMPTOM
POSSIBLE REMEDY
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