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Appendix C: Warranty Information
Warranty Information
Limited Warranty
Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the hardware is
free of defects in materials and workmanship for a period of five (5) years from the date of
purchase from BRI or an authorized dealer (“the Warranty Period”). Should the product fail to
be in working order at any time during the five-year period, BRI, will at its option, repair or
replace this product as described below, provided that in BRI’s sole determination the part or
product has not been abused, misused, repaired, or modified.
All products will be serviced and returned via ground at no charge to customers DURING the
first year of service.
All returns for limited warranty service require a Return Merchandise Authorization (RMA). All
customers are required to demonstrate proof of purchase when requesting an RMA. The period
of warranty commences on the date of purchase. A dated copy of the sales slip must be included
with the returned merchandise.
Products which require Limited Warranty service during the warranty period should be
delivered to BRI at the address in the Appendix (Servicing Your Boca Product) with proof of
purchase, copy of canceled check (if any), and the Return Merchandise Authorization (RMA)
number provided by BRI Technical Support. Refer to the Appendix in this manual. Replacement
parts or complete products will be furnished on an exchange basis only. Replaced parts and/or
products become the property of BRI.
If the returned product is sent by mail, the purchaser agrees to prepay shipping charges, insure
the product or assume the risk of loss or damage which may occur in transit, and to use a
shipping container equivalent to the original packaging. BRI does not make any warranties in
respect to the product, either expressed or implied, including no implied warranties of
merchantability or fitness for a particular purpose, except as expressly provided in this
agreement. If any labor, repair, or parts replacement is required because of accident, negligence,
misuse, theft, vandalism, fire, water or other peril; or because of conditions outside of
specifications, including, but not limited to, electrical power, temperature, humidity or dust; or
by moving, repair relocation, or alteration not performed by BRI, or by any other cause other
than normal use, the warranty and maintenance obligations provided herein shall not apply.
BRI SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OR FOR LOSS, DAMAGE, OR EXPENSE DIRECTLY OR INDIRECTLY ARISING
FROM CUSTOMER’S USE OF OR INABILITY TO USE THE EQUIPMENT EITHER SEPARATELY
OR IN COMBINATION WITH OTHER EQUIPMENT, OR FOR PERSONAL INJURY OR LOSS OR
DESTRUCTION OF OTHER PROPERTY, OR FROM ANY OTHER CAUSE.
This warranty shall not be applicable to the extent that any provision of this warranty is
prohibited by any Federal, state, or municipal law which cannot be preempted. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to
state.
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