141
KMX-3921
Installation & Service Manual
Should you need further assistance, see
Grass Valley Technical Support
Swapping around a Card in a Multiviewer
Schedule this maintenance operation during off hours when the system is not in use if
possible as this procedure can cause multiviewer outage.
In an attempt to restore multiviewer operation and to perform fault isolation procedures,
you can
swap the position of cards around in the multiviewer’s frame to see if
the problem
follows the card or to see if normal multiviewer operation can be restored.
To swap the position of a card around in the multiviewer, you must first identify two identical
cards installed in the multiviewer’s frame. For example, the model number marked on each
card’s ejector handle are the same. If two identical cards are found, eject both cards from the
multiviewer’s frame and exchange their positions within the frame before firmly reinserting the
cards into the frame. To RMA a defective card,
Grass Valley Technical Support
Swapping around a Power Supply in a Multiviewer
Schedule this maintenance operation during off hours when the system is not in use if
possible as this procedure can cause multiviewer outage.
Occasional frame
repeats.
At failure, a brief
impact on whole
display is noticed.
½ second to
re-lock.
Loss of Genlock signal
System will switch over to
its internal frame rate. See
the reference source
shown in XAdmin
Make sure that the external
reference is connected to the
multiviewer. Press the REF button
on the CPU-ETH3 Local Control
Panel. See
Occasionally when
booting the
multiviewer, the
“B” card is not
detected by
iControl.
-
-
Restart the Densité Manager. See
the iControl manual for the
procedure to do this. Alternatively,
reboot the card by using XAdmin
will also solve the problem. See
in procedure
The mosaic image
of one of more
HDR video streams
appear:
• faded-out (low-
contrast image)
• have poor color
rendering
A KMX-3921 card is not
licensed for HDR/WCG
Swap a KMX-3921 card
licensed for HDR/WCG
into the unlicensed
KMX-3921 card’s slot.
See also
KMX-3921 Cards into a
Multiviewer
Purchase and enable HDR/WCG
licenses for all KMX-3921 cards.
To see and enable an individual
card’s licensing, see
Display of an HDMI
mosaic output is
pixilated, blocked,
intermittent, or
blank (signal loss)
HDMI cable is too low-
quality or is too long
Use a short (<6ft (1.8m)),
high-quality cable with
the display
Use a shorter HDMI cable, use an
HDMI cable constructed with
heavier conductors (for example,
AWG 22 (0.34mm
2
) or thicker), or
both.
Symptom
Probable cause
Test
Corrective action
Содержание Grass Valley KMX-3921
Страница 6: ...6 Notices...
Страница 38: ...38 Installation Install the SFP Module s...
Страница 50: ...50 Multiviewer Cabling To make the multiviewer operational...
Страница 152: ...152 Specifications Built in Communications Protocols...