bankSA EFTPOS 1i, Руководство пользователя

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BankSA EftpoS 1i terminal User Guide 42 BankSA EftpoS 1i terminal User Guide 43
Code Display Cause/Action
51 CANNOT PAY • Obtain another form of payment
• Advise cardholder to contact card issuer
52 WRONG ACCOUNT • Retry the transaction, selecting a different account
• If the transaction is declined again, obtain another form
of payment
• Advise cardholder to contact card issuer
53 WRONG ACCOUNT • Retry the transaction, selecting a different account
• If the transaction is declined again, obtain another form
of payment
• Advise cardholder to contact card issuer
54 EXPIRED CARD
CANNOT PAY • Check the card expiry date
• Obtain another form of payment
• Advise cardholder to contact card issuer
55 INVALID PIN • The cardholder has entered the wrong PIN
• Retry the transaction with the correct PIN
56 CONTACT CARD ISSUER • Obtain another form of payment
• Advise cardholder to contact card issuer
58 INVALID TRANSACTION • Obtain another form of payment
• Advise cardholder to contact card issuer
59 CANNOT PAY • Obtain another form of payment
• Advise cardholder to contact card issuer
61 CANNOT PAY • Obtain another form of payment
• Advise cardholder to contact card issuer
62 CANNOT PAY • Obtain another form of payment
• Advise cardholder to contact card issuer
65 CANNOT PAY • Obtain another form of payment
• Advise cardholder to contact card issuer
75 CANNOT PAY • Retry the transaction
• If the transaction is declined again, obtain another form
of payment
• Advise cardholder to contact card issuer
Code Display Cause/Action
90 PLEASE RETRY • Retry the transaction
• If the transaction is declined again, obtain another form
of payment
• Advise cardholder to contact card issuer
91 ISSUER NOT AVAILABLE • Bank is unavailable; retry the transaction
94 CANNOT PAY • Obtain another form of payment
• Advise cardholder to contact card issuer
97 SETTLE NOT AVAILABLE • A settlement has been processed in the last 24 hours, or
the settlement is being attempted between 9.30pm and
11.00pm (AEST)
• Retry during settlement hours, making sure 24 hours
have elapsed since the previous settlement
98 SYSTEM ERROR • Turn terminal off, then back on, and retry the transaction
• Contact the Merchant Help Desk if the problem persists
TC DECLINED TC • Retry the transaction, selecting a different account
• If the transaction is declined again, obtain another form
of payment Advise cardholder to contact card issuer
TL DECLINED TL • Signature error
XO DECLINED TIME OUT • Retry the transaction
• Contact the Merchant Help Desk if the problem persists
X7 CANCELLED SYSTEM ERROR • Retry the transaction
• Contact the Merchant Help Desk if the problem persists
Z1 CANNOT PAY • Obtain another form of payment
Z3 ISSUER UNAVAILABLE • Obtain another form of payment
Z4 CANNOT PAY • Obtain another form of payment