BankSA EftpoS 1i terminal User Guide
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BankSA EftpoS 1i terminal User Guide
15
Terminal Screen
Next Step
PURCHASE
$X.XX
MASTERCARD
SAV
Processing
Please Wait
Wait for the “Processing” message to complete.
REMOVE
CARD
If prompted, remove the customer’s card from the terminal.
PURCH
$X.XX
MASTERCARD
SAV
APPROVED
This final screen will show you whether the transaction has successfully
processed. A successful transaction will display the word APPROVED on-
screen, while a failed transaction will display DECLINED.
4.3 Refund
How to process a Refund transaction
Refunds may only be processed where there was an initial valid transaction on the same card. If a
customer returns a purchase, or if an incorrect amount was charged, process a refund as follows:
Terminal Screen
Next Step
READY
14:35 29/10/13
Start by initiating the transaction via the POS interface. Keep in mind
that this transaction type may be password protected for risk/security
purposes.
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▯
▯
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REFUND $X.XX
PRESENT CARD
Is it safe?
How does it work?
Using your Westpac MasterCard or Visa contactless card is simple.
Just follow these four easy steps.
Contactless technology offers a fast method of payment for your
purchases and is as secure as using your current card in the usual
ways. Here are some of the ways it offers the same protection:
•
Trusted providers – All contactless transactions are processed
through the reliable and secure Westpac and MasterCard or Westpac
and Visa networks.
•
No accidents – To make a purchase, your card needs to be within 4cm
of the contactless terminal for more than half a second, the merchant
must have already entered the transaction amount into the terminal
and it must be approved. So, you will not be billed twice, even if you
accidentally hold your card against the terminal more than once.
•
Fraud protection – The 24/7 Falcon™ fraud detection system gives
you greater protection from card fraud by monitoring any unusual
purchase activity.
•
Peace of mind – The MasterCard and Visa Zero Liability policies
protect you against any unauthorised purchase transactions, provided
you have complied with the terms of the policy. Visit
westpac.com.au
for details.
The added security of CHIP technology
Your Westpac MasterCard or Visa Card also features an embedded chip
that will give you access to the latest in card security.
CHIP technology is currently an effective counter-measure against
counterfeit and skimming fraud. The chip stores information more
securely than the magnetic strip, which makes it harder for fraudsters
to copy your card details.
1.
Check that your card has the
MasterCard PayPass or Visa
payWave logo.
2.
At participating merchants where
you see your card’s logo and
the contactless symbol, let the
merchant know you’d like to pay
using your contactless card and
whether you’d like a receipt for the
transaction.
3.
When the transaction amount
is shown on the terminal,
hold your card against the
contactless symbol.
4.
The terminal will indicate once your
transaction is approved. Collect
your receipt if you asked for one,
and you’re done.
®
Bring the card into contact with the terminal by swiping, inserting or
tapping it.
REFUND
$X.XX
MASTERCARD
SELECT ACCOUNT
CHEQUE OR PRESS 1
SAVINGS OR PRESS 2
CREDIT OR PRESS 3
Have the customer select an account on the terminal screen.
Note:
The terminal will only display the available accounts for the
card entered.
REFUND $X.XX
MASTERCARD SAV
Key PIN
XXXX
Ask the customer to enter their PIN on the terminal and press ENTER,
or just press ENTER to sign (if allowed*).
