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CONTENTS

Chapter 1

Introduction ................................................................................... 1

1.1

Package Contents ...................................................................................... 1

1.1.1

16(32CH) .......................................................................... 1

1.1.2

IWH5416 Touch II(16CH) ................................................................... 1

1.1.3

Optional Accessories .......................................................................... 1

1.2

Hardware Introduction ................................................................................ 2

1.2.1

Front Panel ........................................................................................ 2

1.2.1.1 6HDD Bay Model ............................................................................ 2

16(32CH) .......................................................................... 2

IWH5416 Touch II(16CH) ................................................................... 3

1.2.1.2 4HDD Bay Model ............................................................................ 5

16(32CH) .......................................................................... 5

IWH5416 Touch II(16CH) ................................................................... 6

1.2.2

Back Panel(32CH/16CH) ................................................................... 8

Chapter 2

Hardware Installation .................................................................... 9

2.1

Hard Disk Installation ................................................................................. 9

2.1.1

6HDD Bay Model(32CH/16CH) .......................................................... 9

2.1.2

4 HDD Bay Model(32CH/16CH) ....................................................... 11

2.2

Connecting Device ................................................................................... 12

2.2.1

16(32CH) ........................................................................ 12

2.2.2

IWH5416 Touch II(16CH) ................................................................. 14

2.2.3

RS485 Cable Definition .................................................................... 16

2.3

Pin Definition of Sensor/Relay/RS485 Port .............................................. 17

2.3.1

Pin definition of Sensor and Relay ................................................... 17

2.3.2

Pin Definition of RS485 Port ............................................................ 18

Chapter 3

Setup Wizard ............................................................................... 19

System Setting Wizard ........................................................................................ 20

Network Setting Wizard ....................................................................................... 22

Display Setting Wizard ........................................................................................ 25

Storage Setting Wizard ........................................................................................ 26

Chapter 4

Using the DVR Software ............................................................. 35

4.1

Familiarizing the Functions in Preview Mode ........................................... 35

Содержание IWH5000 Series

Страница 1: ...IWH5000 series IWH5416 16 IWH5416 Touch II User s Manual v 1 1 0 0 ...

Страница 2: ...to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Class A ITE Class A ITE is a category of al...

Страница 3: ...ed by AVer Information Inc Other trademarks used herein for description purpose only belong to each of their companies COPYRIGHT 2013 AVer Information Inc All rights reserved All rights of this object belong to AVer Information Inc Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc is prohibited All information or specifications are s...

Страница 4: ...cation we suggest removing hard disk from DVR server to avoid the unexpected condition to damage the hard disk CAUTION IF THERE IS ANY DAMAGE SHORTAGE OR INAPPROPRIATE ITEM IN THE PACKAGE PLEASE CONTACT WITH YOUR LOCAL DEALER WARRANTY VOID FOR ANY UNAUTHORIZED PRODUCT MODIFICATION Manual Conventions The following conventions are used throughout this manual Caution symbol is intended to alert the u...

Страница 5: ...Installation 9 2 1 Hard Disk Installation 9 2 1 1 6HDD Bay Model 32CH 16CH 9 2 1 2 4 HDD Bay Model 32CH 16CH 11 2 2 Connecting Device 12 2 2 1 IWH5416 16 32CH 12 2 2 2 IWH5416 Touch II 16CH 14 2 2 3 RS485 Cable Definition 16 2 3 Pin Definition of Sensor Relay RS485 Port 17 2 3 1 Pin definition of Sensor and Relay 17 2 3 2 Pin Definition of RS485 Port 18 Chapter 3 Setup Wizard 19 System Setting Wiz...

Страница 6: ...ontroller 62 4 5 Setting Up and Using the Emap 63 4 5 1 To Set Up the Emap 63 4 5 2 To Use the Emap 64 4 6 To Setup the PTZ IP PTZ Camera 65 4 6 1 Setup the PTZ Camera 65 4 6 2 Setup the IP PTZ Camera 67 Chapter 5 Customizing the DVR System 69 5 1 System Setting 69 5 1 1 To Set the POS Setting 87 5 1 1 1 General Setting 87 5 1 1 2 Advanced Setting 94 5 1 1 3 POS Database Setting 95 5 1 2 To Restor...

Страница 7: ...150 5 9 10 To Setup POS Keyword Setting 151 5 9 11 Missing Suspicious Object and Scene Change Detected 152 5 10 User Setting 155 Chapter 6 Playback Backup Video on PC 157 6 1 Familiarizing the Buttons in QPlayer 157 6 1 1 To Cut and Save the Wanted Portion of the Recorded Video 160 6 1 2 To Search Using the Visual Search 161 6 1 3 To Search Using the Event Search 161 6 1 4 To Search Using the Inte...

Страница 8: ...he Buttons in Download and Playback Mode 209 7 3 4 To Cut and Save the Wanted Portion of the Recorded Video 212 7 3 5 To Search Using the Visual Search 213 7 3 6 To Search Using the Event Search 214 7 3 7 To Search Using the Intelligent Search 215 Chapter 8 Web Tools 216 8 1 Remote iSetup 217 8 1 1 To Add DVR server 217 8 1 2 To Setup Remote DVR Server 218 8 2 Remote iBackup 219 Appendix A Registe...

Страница 9: ...ower Cord The power cord may vary according to the local electricity system DVI cable 16CH Audio in cable 2 Spot monitor cables are included 1 1 2 IWH5416 Touch II 16CH 4HDD bay model 6 HDD bay model IWH5216 Touch II unit Optical USB mouse Software CD Manual and Quick Guide are included RS 485 cable Power Cord The power cord may vary according to the local electricity system DVI cable 16CH Audio i...

Страница 10: ...ble optional 3 IR Sensor Receive signal from the remote control to operate the DVR unit 4 USB port 2 x USB 2 0 ports for connecting USB device ex USB pen drive external hard disk mouse and so on 5 7 Removable HDD drawer Each HDD bay can be installed one 1 SATA hard disk see also Chapter 2 1 2 6 LED display panel Display current hard disk free space and system temperature ...

Страница 11: ... HDD drawer Each HDD bay can be installed one 1 SATA hard disk see also Chapter 2 1 2 6 MENU Call out system setup menu on preview mode Call out playback menu on playback mode 7 Playback Control buttons To playback video at slower speed of 1 2x 1 4x 1 6x 1 8x 1 16x or 1 32x To rewind the recorded video Enter Confirm or make a selection To pause playback To start playback To playback video at faste...

Страница 12: ...revious frame Go forward direction is Next frame and backward direction is Previous frame 12 LED display panel Display current hard disk free space and system temperature 13 Mode Switch between preview playback and EMap mode In preview mode user can switch between Preview Playback and EMap mode In playback mode user can switch between Preview and Playback mode In EMap mode user can switch between ...

Страница 13: ...l 3 IR Sensor Receive signal from the remote control to operate the DVR unit 4 USB port 2 x USB 2 0 ports for connecting USB device ex USB pen drive external hard disk mouse and so on 5 7 Removable HDD drawer Each HDD bay can be installed one 1 SATA hard disk 6 LED display panel Display current hard disk free space and system temperature ...

Страница 14: ...ble HDD drawer Each HDD bay can be installed one 1 SATA hard disk see also Chapter 2 1 2 6 MENU Call out system setup menu on preview mode Call out playback menu on playback mode 7 Playback Control buttons To playback video at slower speed of 1 2x 1 4x 1 6x 1 8x 1 16x or 1 32x To rewind the recorded video Enter Confirm or make a selection To pause playback To start playback To playback video at fa...

Страница 15: ...revious frame Go forward direction is Next frame and backward direction is Previous frame 13 LED display panel Display current hard disk free space and system temperature 14 Mode Switch between preview playback and EMap mode In preview mode user can switch between Preview Playback and EMap mode In playback mode user can switch between Preview and Playback mode In EMap mode user can switch between ...

Страница 16: ...ices Relay 1A 250V AC 30V DC 5 Sensor In Support up to 16 sensor devices 6 LAN 1 LAN 2 Port For Gigabit Ethernet connection 7 USB port For connecting USB interface devices such pen drive external hard disk mouse keyboard etc 8 eSATA interface For connecting with e SATA storage 9 VGA Out Output the video signal to LCD monitor 10 HDMI port Output the video signal to TV HDMI monitor 11 RS232 port For...

Страница 17: ...Model 32CH 16CH The DVR unit can support up to 4 SATA hard disks Follow the illustrated instructions below to install the hard disk 1 Open the door of HDDbay 2 Slide the hard disk into the HDD bay and push the hard disk inside the HDD bay completely 3 Close the door of HDD bay ...

Страница 18: ...10 4 Lock the HDD bay by using the key that is included in accessories kit 5 User may now connect all the cables and power on the DVR unit ...

Страница 19: ...low to install the hard disk 1 Open the door of HDD bay 2 Slide the hard disk into the HDD bay and push the hard disk inside the HDD bay completely 3 Push to close the door of HDD bay and lock the HDD drawer by using the key that is included in accessories kit 4 User may now connect all the cables and power on the DVR unit ...

Страница 20: ...back panel of the DVR unit user can connect up to 32 cameras on both IP camera and analog camera The DVR unit also can connect 16 sensor devices 4 alarm devices and output video to TV LCD monitor HDMI Follow the illustration below to make the connection ...

Страница 21: ...13 For backup recorded video plugging the pen drive through USB port and then use the bundled software enables user to playback and export video clip 4HDD Bay Model 6HDD Bay Model ...

Страница 22: ...nel of the DVR unit user can connect up to 16 cameras on both IP camera and analog camera The DVR unit also can connect 16 sensor devices 4 alarm devices and output video to 2 CRT LCD monitor Follow the illustration below to make the connection ...

Страница 23: ...15 For backup recorded video plugging the pen drive or external hard disk through USB port and then use the bundled software enables user to playback and export video clip 4 HDD Bay Model 6HDD Bay Model ...

Страница 24: ...16 2 2 3 RS485 Cable Definition The following list is cable definition of the RS485 cable RS485 cable figure RS485 cable site Color of cable PTZ camera site 4 Red RX 5 Green RX 8 White TX 9 Black TX ...

Страница 25: ...vice i e alarm telephone etc Pin Definition Pin Definition 1 C1 Relay Signal Close1 15 6 Sensor Signal 6 2 NO Relay Signal Normal Open 16 7 Sensor Signal 7 3 C2 Relay Signal Close 2 17 8 Sensor Signal 8 4 NO Relay Signal Normal Open 18 G Sensor Ground Signal 5 C3 Relay Signal Close 3 19 9 Sensor Signal 9 6 NO Relay Signal Normal Open 20 10 Sensor Signal 10 7 C4 Relay Signal Close 4 21 11 Sensor Si...

Страница 26: ...18 2 3 2 Pin Definition of RS485 Port The following is a pin definition of RS485 port on DVR server Pin Definition 4 RX 5 RX 8 TX 9 TX ...

Страница 27: ...guide you to setup common settings of DVR After DVR system starts up the wizard dialog is shown as following i The user can re do the Setup Wizard by click Setting Setup Wizard in preview mode For the first time to run the Setup Wizard the selection buttons are not allowed to select ...

Страница 28: ...in English 2 Time Zone Select the time zone time year and date of DVR is located to setup correct DVR time 3 Network Time Synchronization Adjust the DVR system time same as network time server Enter the Time Server IP address or domain name Select Automatic Synchronize time to set automatic synchronize time on a daily basis To adjust time manually user need to complete Setup Wizard and click Setup...

Страница 29: ...ideo Standard Change and select the proper video standard according to your camera video system If the video system setting is wrong the video would appear abnormally 5 Click Next to go to next wizard section ...

Страница 30: ... for DVR server IP ADDRESS Assign a constant IP address which a real IP addresses give from ISP to DVR system i Do Not assign the DVR to 1 0 0 0 network segment It will cause the DVR cannot access to Internet due to the un recognize to 1 0 0 0 IP segment Mask It is a bitmask used to identify the sub network and how many bits provide room for host addresses Enter the subnet mask of the IP address w...

Страница 31: ...o use this feature go to http ddns avers com tw or http dyndns org and register i The DDNS setting is not required to setup if user hasn t apply your domain name yet dyndns org Domain Name The user has applied on website www dyndns org ID The account ID that user has created on website www dyndns org Password The password that user has setup when created an account on http www dyndns org dyndns or...

Страница 32: ...information Host Name user can choose any name he she likes except the one in conflict with other users Password E mail Company and Country And then click OK to complete the domain name registration i Note that Host Name and Domain Name avers com are the replacement for Internet address while a remote client tends to search a dynamic server Host Name column supports alphabet letters and number onl...

Страница 33: ...review UI is displayed on primary monitor Monitor 1 and the Monitor 1 sign is displayed at left upper corner on preview UI screen The playback UI and Eamp UI are displayed on monitor 2 and Monitor 2 sign is displayed at left upper corner on screen Select the Resolution and Frequency from drop down list and click Next to save the setting and go to next wizard setting ...

Страница 34: ...ving recording data Also user can setup iSCSI for an extra storage capability if user has iSCSI server on your LAN network HDD Setting To create and format hard disk partition delete a partition and formatting the hard disk Create a partition 1 Select the hard disk from Hard Disk Information table ...

Страница 35: ...table and click Create volume to set the size of partition 3 User can enter the partition size or scroll the bar to adjust the size Then click OK to create and format the partition The created and formatted partition will list in Volume Information table ...

Страница 36: ...ed a letter as a volume ID When user select a storage path please remember the volume ID match to which partition To select storage path click Next to go to Storage Setting page 5 To create another partition repeat the above steps ...

Страница 37: ...tition When the partition has been deleted all data save in partition will be erased 1 In Volume Information table click Release icon of the partition that user wants to delete it 2 The DVR system will delete the partition and all data will be erased ...

Страница 38: ... data on the hard disk or partition will be erased 1 Select the hard disk in Hard Disk Information table and select the partition or hard disk that want to be format in Volume Information table 2 Then the Format button will show and click Format button to format it ...

Страница 39: ...rver that user has on LAN network 1 Click iSCSI button 2 Enter the IP address or DNS name of the iSCSI server and click Quick Connect to make a connection to iSCSI server After connected user can set the iSCSI server as a storage path ...

Страница 40: ...a When there is not enough free space to record one hour data the system automatically replaces the oldest data In case you have more than one storage path the system automatically saves the data to the next storage path 1 Click button to select a storage path ...

Страница 41: ...drop down list 3 Then click New Folder icon to create a new folder for saving recording data 4 Click OK to complete it 5 A storage path will display in Storage Path table To add another storage path repeat above steps To delete a storage path select the path and click button ...

Страница 42: ...34 6 After completing Storage setting click Exit button and select Yes to save and exit the Setup Wizard If user wants to modify some of setting select No will back to Setup Wizard ...

Страница 43: ...uce each function in preview and playback mode 4 1 Familiarizing the Functions in Preview Mode Name Function 1 Exit Call up the Logout dialog box In the logout dialog box you may do the following Exit To shutdown the DVR system Reboot Restart the DVR system Login To login in different account Default user ID is admin and password is admin ...

Страница 44: ...ck and Drag a square on the area you want to enlarge When you are in multiple screen mode Right click the video screen of the camera and Drag on where you want to relocate it To only display one of the video in the multiple screen mode Left click on the video screen you only want to display 3 Record To start recording The button turns violet when it is recording Click it again and enter the passwo...

Страница 45: ...r It shows the current time system temperature and the hard disk s free space 11 Camera Group Tree To view the user defined channel group tree see also Chapter 5 2 4 Click of group to extend group and drag the camera to surveillance screen to view Click of camera to view the camera information 12 Camera ID Click a desired icon to play the desired channel After you click the icon it turns yellow If...

Страница 46: ... when multi channel function has enabled see aslo iPOS Pro Setting in System Setting In default user only can view one iPOS data channel one at time To switch to different channel click Select Camera drop down list to select the channel To tempore stop iPOS data coming click Freeze To un freeze click Transaction 14 Snapshot Catch a static recording image and save it as a BMP or a JPG file ...

Страница 47: ... 4 1 1 16 AutoScan Click it to start Auto Scan 17 Full screen Use the entire area of the screen to only display the video To return press the right button of the mouse or ESC on the keyboard or click the arrow icon When you switch to full screen in multiple screen mode Left click to toggle to only display one of the video in the multiple screen mode or all 18 Alarm Click Alarm Status button to vie...

Страница 48: ...Emap Siwtch button When using dual monitor if user has enabled playback or Emap and the Preview Playback or Preview Emap switch button is displayed on preview screen Preview Playback When the playback screen has enabled click the two direction arrow area that will switch playback screen to display on monitor 1 primary monitor To switch playback screen back to monitor 2 2nd monitor click two direct...

Страница 49: ...eo quality Set the de interlace mode to 1 if you are capturing motionless picture and 2 if it captures lots of movement 24 Turbo To improve the smoothness of live video Turbo button is disabled in default When turbo button is enabled or disabled that applies to whole DVR system not the specific channel When restart or shutdown DVR system the current turbo status won t be saved by DVR system ...

Страница 50: ...t log will issue once a day i HDD S M A R T warning messages description are as following HDD warning Low risk abnormal situations are occurred frequently but hard disk can recovery by itself HDD warning High risk When HDD warring Low risk event has occurred too frequently even though hard disk can recovery by itself however hard disk recovery too frequently will effect performance of hard disk Th...

Страница 51: ...t and click the select button to display Event System Operation Network or All 4 The event list which display on the screen can be saved as text file format To save the event list click Save button 5 To view POS event log click POSViewer bar to call out the POSViewer window see also Chapter 4 1 1 1 6 Click Counting Log Viewer to view object counting information see also Chapter 4 1 1 2 7 To view F...

Страница 52: ...rd exactly box if wants to find exactly key word or word string of POS event log 5 Export POSDB It allows user to save the POS database to selected storage path in excel format Click to change the storage path Click Export to save the POSDB to selected storage path 6 Full Reception Display the POS event log detail that user selected from Search Result window Click to save the POS event log Click t...

Страница 53: ...up object counting please refer to Chapter 5 2 1 1 Select the Date and set a time period between After and Before for object counts searching 2 Select the search Event In Out or All 3 Select one Camera or All cameras to search 4 Click Search to start searching 5 The result will be list out in Result table 6 To save the search result click 7 Click to print out the object counts log list 8 To view t...

Страница 54: ...46 9 User can select the Date Camera and Cycle to view the report of object counts In Out ...

Страница 55: ...ton on Event Log Viewer window to view and search FaceFinder log If the FaceFinder function is not enabling there will be no any data to search and view To setup FaceFinder please refer to Chapter 5 2 2 Name Function 1 Close Click to close Object Log Viewer window ...

Страница 56: ...ow Click Print button to print out the search result 3 Select Camera Select the camera to view or select all to view all cameras 4 Clear To clear all object log in Object Log list 5 Close up Click to close up the Object Log List window 6 Object Log List Display the face object logs It can display 32 object logs and when the list is full the first row of object log will be replaced ...

Страница 57: ...n Mode Select from 6 kinds of split screen type to playback the recorded video file of all the camera or one camera over the other or alongside on a single screen i If there are only 4 cameras enabled you won t be able to switch to 9 13 and 16 split screen mode To zoom in an area on the screen Right click and Drag a square on the area you want to enlarge 2 Exit Close the application ...

Страница 58: ...to playback the recorded video file on the specific time frame i The Hour buttons represent the time in 24 hour clock The blue bar on top of the hour button indicates that there is a recorded video file on that period of time While the red bar indicates that you are currently viewing the recorded video file 5 Playback Control Buttons From left to right order Begin Move at the beginning of the reco...

Страница 59: ... records during day light saving time period i The numbers from 00 to 23 represent the time in 24 hour clock The numbers from 01 to 16 represent the camera ID The blue colored column indicates that there is a recorded video file on that period of time While the red colored column indicates on where to start playing the recorded video file 7 Status bar Display the recorded date time and play speed ...

Страница 60: ...ter a keyword to search iPOS event Match whole words exactly the iPOS event must 100 match the keyword that user has entered The search result will display in Search Result windows User can click specific iPOS event to view and the iPOS detail will display in Search Receipt To save the search result click Save button Click Print button to print the search result To save the selected iPOS search re...

Страница 61: ... the screen to only display the video To return press the right button of the mouse or ESC on the keyboard or click the arrow icon on the screen When you switch to full screen in multiple screen mode Left click to toggle to only display one of the video in the multiple screen mode or all 13 Event log Show the record of activities that take place in the system To filter the records select and click...

Страница 62: ...ble disable audio sound 20 Watermark To verify the playback video has not been modified To verify the playback video doesn t been modified Click to check the video Watermark verification window will show up as following i Watermark verification doesn t support the video that is recorded from MPEG IP camera 21 De interlace To enhance the video quality Set the de interlace mode to 1 if you are captu...

Страница 63: ... click Segment button again 3 Click Export button Output Video Clip button to save the wanted clip 4 In the Save As dialog box locate on where you want to save the file or choose to Burn the video segment to CD DVD ROM only for mpeg file format 5 Select the file type and select the camera information display position when playback The camera information will be the information of server name that ...

Страница 64: ...er also can select the File protect to prevent the bookmark file to be deleted i When the bookmark is protected the file won t be overwritten The protect file can be deleted only when the Delete the recorded data is enable in the System setting also refer to Chapter 5 1 System setting Edit To change the mark description or enable disable file protection Delete To remove the selected reference mark...

Страница 65: ...57 3 Select and click one in the bookmark list to preview the file ...

Страница 66: ...er and the date Then click OK 3 When a series of frames appear by date click on the frame to display another series of frames and search by every Hour of that date every Minute of that hour every 10 Seconds of that minute every Second of that 10 seconds To go back click To view from the selected frame and close event search click ...

Страница 67: ...d Text box type the word Then click OK to start searching The video search would stop at the frame that matches the condition To keep on searching click Find Next button 4 You may also set to search and list all the result Just check the Output Event List box In the Search Duration section set the Begin Time and End Time Set the Searching Interval time for in a period of time won t list out the sa...

Страница 68: ...and the motion detector frame size and location To set motion detector frame size and location left click and drag on the screen Then click OK to start searching The video search would stop at the frame that matches the condition To keep on searching click Find Next button 4 You may also set to search and list all the result Just check the List box In the Search Duration section set the Begin Time...

Страница 69: ...o switch to 9 16 and 13 split screen mode When you are in single screen mode Right click and Drag a square on the area you want to enlarge When you are in multiple screen mode Right click the video screen of the camera and Drag on where you want to locate it To only display one of the video in the multiple screen mode Left click the video screen you want to display 2 Auto Scan Start Stop video scr...

Страница 70: ...d will apply to the 11 Direction buttons moving speed only 5 Save Camera preset position Save the PTZ camera preset position number Select the camera and click the preset position number and save it 6 Setup Configure PTZ cameras see Chapter 4 6 7 AutoPan Operate the PTZ cameras automatically based on the selected camera group preset position number User needs to select the 3 Group AutoPan then cli...

Страница 71: ...map screen click Edit You may now drag the camera sensor and relay icons to its place on the map Icons on the map can be relocated anywhere 5 To set the camera direction right click camera icon can select the camera direction in 8 angles 6 If you are going to locate the icon on the map to other area you need to drag the icon to the black pane at the bottom of the Emap screen and then switch to the...

Страница 72: ... located on the map and to display the video at the upper right corner of the Emap screen At the lower right corner of the Emap screen it lists all the warning message 3 To control relay right click relay icon and select status on off or trigger of relay 4 To view different Emap click Emap number button 1 8 5 Click X to close Emap screen ...

Страница 73: ...osition of the PTZ camera 5 In the Preset Setting section select the preset number to assign a number for the PTZ camera current position Set the DwellTime 1 60 sec for how long the PTZ camera stays in that position before it moves to the next one If you want to add description check the Show Preset Name box and in the Preset Name text box type the word When done click Save to keep the settings i ...

Страница 74: ...depends on brand of the PTZ camera 11 OSD To allow call out PTZ camera factory s OSD setup menu The OSD setup menu may vary that depends on the brand of PTZ camera 12 When is done click OK to save the setting or Click Cancel to leave without saving the new setting 13 When PTZ camera is enabling user can control PTZ camera by using the PTZ control panel and on screen PTZ control bar 14 Select the P...

Страница 75: ...d select the preset number to assign a number for the PTZ camera current position 6 Set the DwellTime 1 60 sec for how long the IP PTZ camera stays in that position before it moves to the next one If you want to add description check the Show Preset Name box and in the Preset Name text box type the word When done click Save to keep the settings 7 Repeat step 5 6 if you want to save another IP PTZ ...

Страница 76: ...SD setup menu may vary that depends on the brand of IP PTZ camera 13 When is done click OK to save the setting or Click Cancel to leave without saving the new setting 14 When PTZ camera is enabling user can control PTZ camera by using the PTZ control panel and on screen PTZ control bar 15 Select the PTZ camera channel and click PTZ button on preview UI to call out PTZ control panel PTZ control pan...

Страница 77: ...ialog box click OK to accept the new settings click Cancel to exit without saving and click Default to revert back to original factory setting 1 Storage Path Set the directory on where to save the data When there is not enough free space to record one hour data the system automatically replaces the oldest data In case you have more than one storage path the system automatically saves the data to t...

Страница 78: ...pacity Enter the expect hard disk size or expect recording time in Expected HD Size or Expected Record time and then click Calculate button Click OK to exit the hard disk calculator windows The hard disk calculation will base on the recording setup and current hard disk setup therefore starting record before use Hard disk calculator function 3 Language Customize the system to display the system in...

Страница 79: ...as two types of display selection Autoscan and Fixed layout Autoscan 1 The video source 2 Select the display mode as Autoscan 3 Preview screen Live camera video would be displayed here 4 View Mode Select the video mode user wants to display on screen The system will auto cycle switch to display the next channels 5 Cameras User can select the cameras that user wants to display on the screen Only th...

Страница 80: ...n the same settings back To save the current settings click Export To replace the settings with the one you have saved click Import see also Chapter 5 1 2 8 Login Enable the conditions in Login section you want the system to automatically carry out Auto record when login Automatically start video recording when the DVR system is executed Auto start Network when login Automatically enable DVR netwo...

Страница 81: ...nge the e mail settings click Setup Beep if no signal Make sound when the video signal is lost Mandatory Record Always record video when software is running Enable Liveplayback To allow instantly live playback while recording in preview mode see also 19 Live playback in Chapter 4 1 Screen Saver Set a period time to enter screen saver mode when system idle Leave the system without asking user name ...

Страница 82: ...of temperature C or F Playback Mode Select the mode of playback the video Select date and time Select the date and time which user wants to playback Play the last file Automatically playback the video from the last hour Instant Playback Automatically playback the video which has just recorded To set the instant playback time period fill in the time in second at Set Instant Playback s Play Time col...

Страница 83: ...he battery backup power has reached the Shutdown when capacity below percentage level setting The UPS device must be connected to your computer 13 System Configuration In System Configuration section user can setup keyboard language printer PPPoE setting Audio Phone and Modem Map Disconnect network drive and view use information of CPU Network Memory Camera and HDD S M A R T ...

Страница 84: ...76 Usageinfo To view usage of the system CPU memory and network CPU Displays DVR system s CPU usage Memory Displays DVR system s memory usage ...

Страница 85: ...isplays DVR system s cameras information Camera name ftp in Live and Recording and current status In Status a is analog camera channel IPCam is IP camera channel w is remote DVR camera channel Click drop down list to select LAN2 and view LAN2 usage information ...

Страница 86: ...tem s hard disk information User can view information of each hard disk or hard disk portion on DVR system Double click on hard disk to view detail information of hard disk Description of Status Good Low risk High risk Not support ...

Страница 87: ... Select the keyboard or input language PPPoE Setting To configure the LAN setting of DVR system 1 Click PPPoE Setting 2 Then the DVR system will require rebooting the DVR system for PPPoE setup Click OK to reboot the DVR system ...

Страница 88: ...80 3 After DVR system reboot Click Setup System System Configuration PPPoE Add button Broadband PPPoE ...

Страница 89: ...81 4 Enter the PPPoE s User name and Password Mark Remember this password and keep Connection name as default Broadband Connection Then Click Connect to make a connection ...

Страница 90: ...on 6 User will see the name of PPPoE connection that user has setup list in Dial up and Virtual Private Network settings 7 Then click OK and reboot the DVR system 8 If have any configuration problem please advised the network administrator for suggestion ...

Страница 91: ...83 Sounds Setting Adjust audio volume of system Printer Click Add Printer and following the wizard to install a printer ...

Страница 92: ...84 Device Management To manage the DVR system devices Phone and Modem options To setup the modem dial up settings ...

Страница 93: ...etwork Drive button In the Map Network Drive windows select the Drive and fill in the IP address and file folder of file server or NAS on your network in Folder 2 And then click Finish to make the connection 3 After connection successful user should see the network drive on the Storage Path Disconnect Network Drive To disconnect the mapping network drive click Disconnect Network Drive ...

Страница 94: ...of the System Controller If System Controller is connecting to DVR through the USB port please select the System Controller Pro mode If System Controller is connecting to DVR through the RS485 port please select the System Controller Pro 485 model Port Select the com port that is connected with the System Controller Pro i Only when System Controller is using RS485 port connect to DVR server the po...

Страница 95: ...g 2 In the POS Console Setting dialog box click Add to set a new POS setting Modify to change the POS setting and Delete to remove the selected POS setting Click OK to save and close POS Console Setting 3 In the POS Mapping dialog box click OK to accept the settings and Cancel to exit without saving the new setting ...

Страница 96: ...ndow 5 Port Setting Select the Local or Remote port to where it is connected Local Select the COM port number which is connected Remote Use the UDP protocol for remote connection if POS system can broadcast to Internet Enter the IP address of the remote station 6 Setup Set the COM Properties If you are not sure please contact your POS service provider 7 Map to Channel Select to which camera number...

Страница 97: ...S device and rules The POS device can be added up to 50 include defaults Setup Standard POS Device Add New POS Device 1 Click Add 2 Enter the POS device name in Name column 3 Select the Type as Standard 4 Click OK to save 5 To modify existing device double click it 6 Click Default can be reset back to original setting ...

Страница 98: ...ll End set a rule to divide each transaction 4 Select Type Ascii or XML 5 Enter the string or character as the rule in Data column The maximum length is 31 characters 6 Click OK 7 Click Save The configuration will be lost without saving 8 To modify existing replace rules double click it Character Replacement Set a rule to replace a character or word in POS data The maximum replacement is 8 1 Selec...

Страница 99: ...91 Adjust Rule Priority User can set the priority of rule groups Select the group and click up down arrow button to move the priority level The upper position the priority is higher ...

Страница 100: ...Device select or add a new device Only device that supports XML can be configured in here Click Add to add a device Enter device name and select Type as XML The POS device can be added up to 50 include defaults Page Start Beginning of data for transaction Page End End of data for transaction ...

Страница 101: ...er to the following example for more detail TicketStart Page Start Header Root tag MessageVersion 1 0 MessageVersion Date 20060317 Date Time 164216 Time RegisterID 3 RegisterID Sub tag Shift 4 Shift CashierID 000000009 CashierID JrnlTransNum 3 JrnlTransNum JrnlID 0 JrnlID Header TicketStart Item SaleTotals Item SaleTotals Item SaleTotals TenderEvent TicketComplete Page End ...

Страница 102: ...illance screen Left Top Left Bottom Right Top or Right Bottom 5 Mark Multiple Windows to allow more than one iPOS live data window see also 13 iPOS Live in Preview mode display on the preview screen mode 6 Mark Save Window Position that iPOS live data window position see also 13 iPOS Live in Preview mode will be saved as next time call out position when close 7 Select the Cameras that user wants i...

Страница 103: ...ation or storage device Click to change the save path Mark Remove POS data after the POS data will be delete from DVR hard disk on the day that user has setup Also mark Move to user can save the POS data to another folder on DVR when the POS data is removing Click to set a storage path ...

Страница 104: ...rt the configuration file 4 The DVR system will do the 6 items checking Product Model Check User Account System Language Storage Path Location POSDB Path Location and Software License before import the configuration file Product Mode To check the product name and firmware version If product name or firmware is different from current DVR system user can choose to import or not to import this data C...

Страница 105: ...tem s user name and password System Language To check the system language of configuration file If the system language is different from current DVR system user can choose to import the language of configuration file or keep the current DVR system language setting Storage Path Location To check the storage path setting of configuration file If the storage path of configuration file is missing or i...

Страница 106: ... configuration is different or incorrect Software License To check the software license of configuration file If the software license is not correct the DVR system will skip to import software license data 5 If all items are all pass the checking each item is indentify as OK Then user can click OK to complete the import processing ...

Страница 107: ... pass the checking user can click Detail button of each item to see the detail information and make a selection to import or not import the data 7 If user doesn t to import the configuration file click Cancel to discard the import processing ...

Страница 108: ...l the cameras enable the ALL check box To select more than one camera Right click on the camera icon To select one camera only Left click on the camera icon The camera icon turns red when it is selected The camera icon will be different that depends on the camera type user selected IP camera icon Analog camera icon 2 Enable Set to enable disable the selected camera When there is no video source on...

Страница 109: ...f remote DVR doesn t support on remote access application such as Remote Console IP Camera The video source is coming from IP camera Click Setup to enter the IP Camera Settings window 1 In the IP Camera Settings dialog box select to connect using Protocol or URL Protocol Protocol Select the bran of IP camera from drop down list Model Please check user s manual or vendor of IP camera Video Format s...

Страница 110: ... by DVR system Protocol Select the ONVIF from drop down list Model Don t need to select it Video Format The video format is basic on IP camera setting so select Auto Channel Select the channel that is going to be display on the surveillance monitor IP Camera Site Enter the ONVIF address of IP camera and Port for connection Please check user s manual or vendor of IP camera Auto Search User also can...

Страница 111: ...the setting but not exit the setup windows To cancel the setting click Cancel 5 In Camera Setting interface click Detail to configure more parameters of the camera Click OK to save the configuration and exit the setup windows To reset the configuration back to factory value click Default ...

Страница 112: ...update only when compare the key frame has motion found and then the video will be displayed Schedule Connect User can select a certain date and time to connect with IP camera The blue block means connect with IP camera and the white block means disconnect with IP camera Select the connection status blue or white and click the date and time block to set the connection schedule I O Control To setup...

Страница 113: ...ithout saving the setting Direct Link by IE Using IE browser to connect to camera and view the real time video Click Direct Link by IE the IE browser will pop up and connect to camera The video viewing interface will be varied by different brand of camera i The Video Direct Link by IE and Advanced Setting setup contents may be varied that depends on the brand of IP camera supported 6 Noise Reducti...

Страница 114: ...rom one selected region to another selected region See also Chapter 5 2 1 i The DVR system only supports 4 channels for object counting 11 FaceFinder To setup the capture of human face image from live or recorded video See also Chapter 5 2 2 12 PTZ Tracking Enable disable object tracking of the PTZ IP PTZ camera see also Chapter 5 2 3 13 Camera list List all available cameras for grouping User can...

Страница 115: ...rea that user wants the object to be counted too Those selected regions will mark in different color The system will count the objects that move between the selected regions 5 Click Object size to define the detected object dimensions Press left button of mouse and drag on the screen The size of Object size frame determines the number of object that DVR system counts For example an object passes t...

Страница 116: ...ounter data in a specific time period Fill in the Days that will delete the counter data after the counter data has been saved in specific storage location Move to Save the counter data to another location that user has been selected 9 Click OK to save the setting Click Cancel to leave the setup window without saving 10 The object counting information will be display on the screen of upper part ...

Страница 117: ...select condition of face detection and setup face detects area Detect Motion Object Only when the human face is moved the system will detect and the face will be captured Define Select Region Setup the face detects area The system will only detect the face in the selected area On the preview screen use mouse to drag the area that user wants to search User should see the blue frame on the preview s...

Страница 118: ...e condition in Trigger Condition the relay will send out the signal and the system will send out the face object log The log can be viewed in Face Object Log Trigger Condition Set the condition for activating relay device to send out the log to DVR system Select the time second and times the number of face has been detected from drag down list Reset Device Status After Set the time period to reset...

Страница 119: ...ge the camera will automatically move to track the object 3 Right Trigger Line red line Set the right edge of the tracking range If the object is out of the range edge the camera will automatically move to track the object 4 Maximum Size green frame Set the maximum size of the object for detection 5 Minimum Size green frame Set the minimum size of the object for detection 6 Enable PTZ Auto Trackin...

Страница 120: ... To adjust camera lens moving speed This speed won t affect the speed on PTZ panel 4 Click OK to complete the setting 5 When the PTZ tracking has been setup user should see the PTZ tracking icon on the preview screen ...

Страница 121: ... a Camera Group Follow the below steps to create a camera group The maximum of group number is 64 The default group can be deleted and modified 1 Click to add a new group 2 Right click on group to rename the group name ...

Страница 122: ...ble disable camera 5 To add another group do the step 1 to 4 again 6 To delete the group click or right click the group and select Delete 7 Mark sort by camera name to display group by name order 8 Click of the group to extend the group Click of the camera to view all devices that is connected with camera Select and drag the camera to the group ...

Страница 123: ...115 9 In camera group different camera icon represent different types of camera IP camera Analog camera and Camera of remote DVR ...

Страница 124: ...con From camera group tree user can enable disable display un display and rename the camera and enable disable the audio of the camera i To manage the camera group tree in preview advanced mode user need to be enabled the Group Tree Menu control right in account setting see also Chapter 5 10 User Setting ...

Страница 125: ...mera Right click on the camera icon To select one camera only Left click on the camera icon The camera icon turns red when it is selected The camera icon will be different that depends on the camera type IP camera Remote DVR icon Analog camera icon 2 Recording Mode The horizontal blocks from 00 to 23 represent the time in 24 hour clock and the vertical block represent the day in the week block Sun...

Страница 126: ...t records at the minimum frame rate setting Set the maximum and minimum frame rate setting in 7 Frame Rate section Voice Detecting Recording DVR system will record the sound when the voice exceeds the intensity value in Voice Detection setting No Recording The system won t do any recording KeyFrame Recording Only record one frame per second 3 Enable Audio Select to assign the audio channel of the ...

Страница 127: ...space 7 Frame Rate Set the maximum and minimum number of frames to be recorded during motion and motionless state The frame rate ranges from 1 to 30 for NTSC and 1 to 25 for PAL The higher the frame rate it uses more hard disk space 8 Video Size Select the size of the video and click the button The higher the size the larger the file it create You can also activate the Enable Deinterlace to enhanc...

Страница 128: ... recorded video that way only the person who knows the password can clearly view the video playback The file size would become 10 to 30 more Enabling the Video Encryption check box you will be prompted to enter the password and retype the password for confirmation Make sure not to forget the password for you would not be able to decrypt the video without it The symbol would appear on the upper rig...

Страница 129: ...cord in black and white Disable Video Enhancement To shutdown video enhancement function User also can select the Default Mode High Low Click button to view default mode definition 12 Group Click to view the camera group that user has been setup in Camera setup see also Chapter 5 2 4 13 Camera Click to view the camera live video on 14 Video Screen 14 Video Screen Display the video of the selected ...

Страница 130: ...d click the button 4 In the Color section select the color and click button 5 Click and drag a frame on the video screen to create Mask or Shield area 5 3 2 To Playback Encrypted Video On Playback PCViewer and Remote Console video screen just click and enter the correct password to decrypt and playback the video To encrypt the recoded video back click icon to encrypt again i It is important to enc...

Страница 131: ...still image To select all the cameras enable the ALL check box 3 Main Configuration Click Detail of Server IP that user can modify DVR server s IP address in Network Wizard dialog Set the Remote Console Port number that user needs this when accessing DVR server from the remote location via internet Click Detail to view more information 4 Dynamic DNS Domain Name System Enter the Domain Name and Pas...

Страница 132: ...ternet 8 Voice Phone The Talk to Web Client is to use the 2 Way Talk feature that allows the client and server to talk via internet using microphone Make sure both microphone and speakers work before using this feature If the Talk to Web Client is disabled the person in the DVR server side can only hear the voice from the client side that is when the WebCam 2 Way Talk button is activated i Make su...

Страница 133: ...he IP from the list select the IP and click Delete button To reset the input click Clear button Enable HandyViewer Enable remote users to use a PDA or a mobile phone ex iPhone Black Berry to access DVR server and select the video size and quality See also Chapter 7 5 Network Bandwidth Limit By Channel Set the network bandwidth by each channel All Set the total network bandwidth consumption limit ...

Страница 134: ...elect the condition you want to schedule in the drop down list Record Activate all the cameras to start video recording at the set time based on the Recording setting see also Chapter 5 3 Backup Save another copy of all the data at the set time and specified backup path DVR automatically updates and only backup the data that are not yet included in the archive To assign backup path click Mirror Ba...

Страница 135: ...orarily Turn on Relay Active the relay at the set time If there are no Relays are connected Turn on Relay function will not display in drag down list The Relay number will depend on how many relays are connected 3 Specify to either schedule it weekly or one time Click to make a selection 4 Right click the colored blocks to set the schedule In the Select time dialog box click to enable or disable t...

Страница 136: ...kup folder see also Chapter 6 To Backup file 1 Select the date of the recorded file in the calendar you want to backup Use and buttons to shift the calendar to the left or right 2 In the table below click on the blue block to select the recorded file The blue block turns red when it is selected The block that appears in white doesn t have data If you want to set the specific time right click on th...

Страница 137: ...ng press Abort When done in the Backup Path list shows the archived item Select the item in the list and click Burn Click Exit to end this procedure and burn it later 9 In CD DVD Backup enable disable Delete file after burning check box to remove the archived file after burning Click Burn to start and Exit to cancel this process 5 6 1 Setup Quick Backup Set a quick backup rule for user can pressin...

Страница 138: ... to configure external I O device if it is available see also Chapter 5 7 1 4 The system automatically detects the sensor and input relates information User can enter a short description for this relay in Description frame 5 In the test section click Test to check the sensor status Red is high and Green is low 6 Click OK to exit and accept the setting and Cancel to exit without saving the setting ...

Страница 139: ...ect the Brand of external I O box from drag down list 4 In Port Setting different brand of external I O box may have different port parameters Please refer to the external I O box s user manual for port setting information Using the default value if user uses External I O box 5 Click OK to save the setting 6 To add more than one external I O box click Add and follow the above step 2 4 ...

Страница 140: ...connected relays and sensors on the External I O box 9 All connected relays and sensors will be listed User can click radio button to control relays status And then click OK to save the setting and click Cancel to exit and without saving 10 All connected External I O box and their modules will be listed as tree topology in External I O Setup windows 11 To view the all I O devices information click...

Страница 141: ... and input number User can enter a short description for this relay in Description frame 5 In the test section click Test to trigger relay Red is high and Green is low 6 Mark Enable Pulse trigger the relay will be triggered depends setting of Interval Time and Retrieve Time Interval Time is a time gap for the relay will be triggered for example the relay will be triggered every 3 seconds if interv...

Страница 142: ...ing Cancel to exit without saving and Default to revert back to original factory setting To set the Alarm Setting 1 Click Add to insert and set a new alarm setting Click the items in the 8 Alarm Setting List if you want to modify the alarm setting 2 In 1 Alarm Setting number Name Description display the selected alarm setting number in the list below Enter alarm name and description ...

Страница 143: ...te the alarm function 4 In 3 Conditions you can set Trigger if any to activate if it falls to one of the conditions or Trigger if all to activate if it falls to all conditions Motion Detected select and click on the camera number to set the condition for the system to alarm Right click on the camera number to setup the Continuous trigger duration of Motion detected Enter the time period for system...

Страница 144: ...spicious Object Scene Change click the camera number and select the certain object on the screen Right click on camera number for detailed setting and when the certain object is missing or doubtful the system will alarm see also Chapter 5 9 11 Audio Detect Click the camera number to the system to alarm when detect the abnormal audio 5 In 4 Sensor select and click on the sensor number to set the co...

Страница 145: ... Set a time period that when sensor has been trigger and stay in the same status for that period then the alarm will be sent out Abnormal Event Enable disable to set the condition of the event for system to alarm System Reboot when the DVR system reboot without abnormal condition the system will send out the alarm message Abnormal Reboot when the DVR system reboot in irregular condition the system...

Страница 146: ...em for system to alarm When DVR system temperature is over the temperature limited the system will send out the alarm Illegal Entry any objects move between selected regions which user has set up in Object Counting section see Chapter 5 2 1 the system will send out the alarm Select the entry object moves from region 1 to 2 or from region 2 to 1 and click the Detail to select the camera and the tim...

Страница 147: ...larm 6 In 5 Alarm Reset click the camera number 01 to 16 to set the reset condition of alarm Once alarm is reset all alarm action will stop at the moment If the sensor normal status is high set the sensor condition to low To set sensor status of IP camera click IP Camera Sensor In IP Camera Alarm Setting windows click High Low to set sensor status Alarm Reset Time Set a time for the alarm auto res...

Страница 148: ... before system switching back to original display mode on TV automatically If the retrieve time is un mark the alarm video will keep displaying until user switch back to normal display mode manually The retrieve time range is 3 600 seconds Enlarge Camera View Switch to only display video in Preview mode from where the alarm is activated a Select the camera from drop down list to specify which came...

Страница 149: ...Send an electronic text message To setup click Detail see also Chapter 5 9 3 File Transmission via FTP Upload file to remote computer thru FTP File Transfer Protocol To setup click Detail see also Chapter 5 9 4 Start Recording Record the video from the selected camera To setup click Detail see also Chapter 5 9 5 SMS Short Message Service MMS Multimedia Messaging System SMS transmits only text mess...

Страница 150: ...he same time Snapshot Take a snapshot when the alarm is activated a Select Camera specify which channel video to be snapshot when the alarm is occurred Alarm Camera when a channel has an alarm occurred and then the DVR system will snapshot the channel video Camera the selected channel would be snapshot when an alarm is occurred b Video Size select the size of snapshot picture c Number of picture t...

Страница 151: ... the available relay list and in the ON column set to enable disable the relay operation when the alarm is activated 3 In the Retrieve time check box you may enable disable to extend the relay operation time and set the duration in second 4 Click OK to exit and accept the setting and Cancel to exit without saving the setting ...

Страница 152: ... 3 If you click Record you will be prompted if you want to replace the file Click OK to continue and Cancel to discontinue 4 When the Sound Recorder appears use the record control panel to record stop play rewind and forward If you want to keep the existing file click File Save As enter filename and click Save Make sure you have microphone connected to your PC 5 Click OK to exit and accept the set...

Страница 153: ...To check if it is working click Test Account button From Enter the sender e mail address To and CC Enter the recipient email address and separate it with comma or a semicolon Subject Enter the message title Message Type the message 3 Email Notice Setting Notice Interval Set the period of time before it sends another e mail notice Embedded image Select the image size and set the number of frames At...

Страница 154: ...tail 2 In the FTP Setting dialog box enter the FTP IP port user ID and password 3 In Number of Pic text box enter the number of sequence images that want to send when file is transmitting 4 If user wants to send the recorded image before alarm occurs enter the time that before alarm occurs in Before alarm sec 5 Upload image User needs to select the camera that the images will be capture and send w...

Страница 155: ...ll to select all cameras 3 In the Frame Rate selection select As Setting to record the number of frames based on the Recording Setting or Max to record the maximum of frames based on the available speed 4 In the Stop Recording after text box set the number in second for the program to continue recording after the alarm has ended 5 Click OK to accept the new settings and Cancel to exit without savi...

Страница 156: ...contact number 4 You may now set to send thru SMS or MMS If you enable SMS setting just enter the message in the text box If you enable MMS enter the APN name WAP IP MMS address and the message If you are not sure please contact your mobile service provider 5 Attach image when sensor is triggered select the camera that the images will be capture and send when the sensor is triggered 6 Click OK to ...

Страница 157: ... camera when the alarm is ended 5 AutoPan For the PTZ camera ended point user also can select Auto Pan preset position groups 6 Click OK to accept the new settings and Cancel to exit without saving 5 9 8 To Setup Alarm SOP Next to the Alarm SOP check box click Detail In the step text boxes type the standard protocol when the alarm is activated When the alarm is activated the Standard Operation Pro...

Страница 158: ...S The CMS site need to setup a matrix channel to receive the alarm event from DVR server site please refer to CMS manual for detail Use transmitting IP address list Mark to enable and Set specific IP address of CMS server to receive the alarm video When this function has enabled only the IP address of CMS has added in Allow list can receive the alarm video from the this DVR server The allow list i...

Страница 159: ...d text box Click Add to include the keyword in the list To remove select the word in the list and click Delete You may only add 8 keywords User can define the color for each keyword To set the color click the color panel after next to POS keyword column and a color selection window will pop up Select the color that user wants and click OK 4 Click OK to accept the new settings and Cancel to exit wi...

Страница 160: ... click and drag the frame on the screen User can drag more than one frame 5 Sensitivity Set the system detects sensitivity 6 Delay Time Set the lasting time for system to detect the object 7 To reset all object frames click Clean To clean an object frame click right button of mouse and drag the object frame that user want to clean Suspicious Object Suspicious Object is including the object missing...

Страница 161: ...o clean an object frame click right button of mouse and drag the object frame that user want to clean Scene Change When the camera has been moved the system will alarm 1 Select the camera number and press right button on the mouse to call up the setup windows And then click the Scene Change Tab 2 Click Save to capture the image for comparing reference To view the captured image enable the Show Ref...

Страница 162: ...154 8 To reset all object frames click Clean To clean an object frame click right button of mouse and drag the object frame that user want to clean ...

Страница 163: ...ccept the setting and Cancel to exit without saving the setting After clicking Add or Edit you may customize the user control setting OK to exit and accept the setting and Cancel to exit without saving the setting 1 Authorization level Select the status of the user Only Administrator level can access User Setting and reset the Alarm status when using the Remote Console 2 Control Right Enable the i...

Страница 164: ...ber of minutes in Minute text box 4 Visible Camera Select the camera number that would allow the user to access or view To select all the cameras enable the ALL check box 5 Time Span Set the user account a specific time period that user only can use given account to login DVR program in that specific period Mark Enable check box and select the Activation Date and Expiry Date 6 Account Setting Ask ...

Страница 165: ...the application go to backup folder and double click QPlayer icon i User can install QPlayer application from software CD too 6 1 Familiarizing the Buttons in QPlayer Name Function 1 Split Screen Mode Select from 6 different split screen types to playback the recorded video file of all the camera or one camera over the other or alongside on a single screen i If there are only 4 cameras you won t b...

Страница 166: ...o to the next frame End Go to the end of the recorded video file 6 Archive Select the date on the calendar and the time from 00 to 23 to where to start playing the recorded video file OPEN FILE user can open the recorded file from HDD Channel 01 16 Channel 17 32 Switch to different channel group of playback calendar If DVR supports less than 16 channels include 16 channels the channel group switch...

Страница 167: ...the multiple screen mode or all 13 Event Log Show the record of activities that take place in the system To filter the records select and click the option button to only display Event System Operation Network or POS 14 Visual Search Search from a specific camera by Date Hour Minute 10 Seconds and Second See also Chapter 6 1 2 15 Find Next Search for the next event or changes in the motion detector...

Страница 168: ...ere you want to start the cut Then click Segment button to set the begin mark 2 Use the Playback Control buttons or drag the bar on the playback progress bar and pause on where you want to end the cut Then click Segment button to set the end mark To cancel segmentation or set the segment marks from the start click Segment button again 3 Click Export button Output Video Clip button to save the want...

Страница 169: ... list all the result Just check the Output Event List box In the Search Duration section set the Begin Time and End Time Set the Searching Interval time for in a period of time won t list out the same events Then click OK to start searching 5 When the Event list appear click and select the item you want to view 6 1 4 To Search Using the Intelligent Search 1 Click on the video screen on where you w...

Страница 170: ...fterwards For Windows XP Vista 7 click Install when the Internet Explorer Security Warning dialog box appears After installing the PCViewX cab and when connecting to the DVR system you are required to enter account ID and password then select the type of network Admin account has the authority to remote setup the DVR system configuration on PCViewer User account only can preview the video on PCVie...

Страница 171: ... channel to view Enable DirectDraw Enable disable DirectDraw function Video Quality The High Medium and low of video quality setting descriptions are list as below The High is based on the setting in Recording setting see Chapter 5 3 The Medium is based on default value of Network Video Configuration in Networking Setting see Chapter 5 4 The Low is based on the value of Network Video Configuration...

Страница 172: ...ly or screen is messed please check with VGA card vendor 2 Received file size Indicate the size of the data being sent per second 3 Camera frames Indicate the number of frames per second 4 Record Start to record the video of the selected camera in AVI format Directly click screen to select the channel that user wants to record and press Record button ...

Страница 173: ...yboard 4 Snapshot Capture and save the screen shot in bmp format 5 Select cameras to view Select to the view camera from different server In Select Camera dialog box Display column click to enable disable viewing the camera Click Add Server and select the server type between DVR and IP Cam to add Click Delete Server to delete the selected item Click Import to load the previous saved list Click Exp...

Страница 174: ... you won t be able to hear from the other side 12 Split screen view Select from four different split screen types to view all the cameras 13 Auto Pan Group Operate the PTZ cameras automatically based on the selected camera group preset position number 14 Camera preset position number Move the PTZ camera to the preset point 15 Direction buttons moving speed Adjust the moving speed of the PTZ camera...

Страница 175: ...ack Click icon can switch month and year The selected date is highlight with purple color 3 Channel After select the date please select the channel that user wants to playback or select all channels 4 Search button After selected date and channel click search button to find the recorded file The result of search result is displayed below area 5 Search result Display the search result that is searc...

Страница 176: ...ault is playback in 60 minutes long User can adjust to the specific time period to playback instead to move the scroll bar while playback 7 Play button After select the file click it to start playback Move to the begin Move to the end Time progress bar Playback end time Playback starting time Current playback information ...

Страница 177: ...xit and save the setting and Cancel to exit without saving the setting The setting here applies to Remote DVR only i Some of functions don t support for IP camera channel 1 Camera Name Select the camera you want to adjust the settings 2 Enable Set to enable disable the selected camera When there is no video source on the camera we suggest disabling it so that the system won t detect it as video lo...

Страница 178: ...y of the video i Noise Reduction uses lots of CPU resource Please use this feature only if it is really necessary 8 Recording Setting Video Size Select the size of the video and click the button The higher the size the larger the file it create You can also activate the Enable Deinterlace to enhance the video quality Set the Enable Deinterlace mode to 1 if you are capturing motionless picture and ...

Страница 179: ...the setup window To exit setup menu bar click OK System Setting In the System Setting windows click Update to accept the new settings click Cancel to exit without saving and click Default to revert back to original factory setting 1 Delete recorded data after If you want the system to automatically erase the data after a certain days enable the Delete recorded data after check box and enter the nu...

Страница 180: ... When this feature is enabled the Attention dialog box would appear The person who is monitoring the system must enter the same number that appears from the left box at the right text box and then click OK 5 AutoScan Period Set the TV out display time gap from 3 to 10 sec before it switches to the next camera 6 Login Enable the conditions in Login section you want the system to automatically carry...

Страница 181: ... Scan function from 3 to 10 seconds This automatically switches to the next video in cycle depending on the set time gap Playback Mode Select the mode of playback the video Select date and time Select the date and time which user wants to playback Play the last file Automatically playback the video from the last hour Instant Playback Automatically playback the video which has just recorded Date Fo...

Страница 182: ... click Advanced 1 Mark Show POS Text to allow POS data to be display on surveillance screen 2 Select the POS data display position on surveillance screen Left Top Left Bottom Right Top or Right Bottom 3 To change the POS data font and color click Font 4 Mark Remove POS data after the POS data will be delete from DVR hard disk on the day that user has setup ...

Страница 183: ...ll check box 10 UPS Uninterruptible Power Supply Protect the system from damaging such as power surges or brownouts This automatically gives time to close the DVR properly when the battery backup power has reached the Shutdown when capacity below percentage level setting The UPS device must be connected to your DVR server User can set the UPS capacity percentage to shutdown DVR if the regular powe...

Страница 184: ...ase contact your local dealer for newest DVR system patch and IP camera patch Product Version displays current DVR system firmware version Click Update button to upgrade the NVR system patch IPCam Module displays current IP camera patch version Click Update button to upgrade the IP camera patch ...

Страница 185: ...nable the ALL check box To select more than one camera Right click on the camera icon To select one camera only Left click on the camera icon The camera icon turns red when it is selected 2 Enable Set to enable disable the selected camera When there is no video source on the camera we suggest disabling it so that the system won t detect it as video loss error 3 Camera Display Enable disable to sho...

Страница 186: ...ture only if it is really necessary 6 Auto Brightness Control Automatically adjust the brightness 7 Night View Automatically adjust the exposure to make the image more visible especially when the site is dark You can only use this function when the Auto Brightness Control is enabled 8 Enable Deinterlace To enhance the video quality Set the deinterlace mode to 1 if you are capturing motionless pict...

Страница 187: ...ALL check box To select more than one camera Right click on the camera icon To select one camera only Left click on the camera icon The camera icon turns red when it is selected 2 Enable Set to enable disable the selected camera When there is no video source on the camera we suggest disabling it so that the system won t detect it as video loss error 3 Camera Display Enable disable to show the vide...

Страница 188: ... camera Right click on the camera icon To select one camera only Left click on the camera icon The camera icon turns red when it is selected 2 Recording Mode The blocks from 00 to 23 represent the time in 24 hour clock To record in full 24 hours select the recording mode and click the button If you want to only record at a particular time click the Schedule button and click colored block then clic...

Страница 189: ...ng No Recording The system won t do any recording KeyFrame Recording Only record one frame per second 3 Motion Detection Adjust the sensitivity of the motion detector The higher the value the finer the sensitivity is detected When it detects a motion a green triangle mark would appear at the upper left corner of the screen 4 Voice Detection Adjust the intensity of the audio detector The system det...

Страница 190: ...ight click on the camera icon To select one camera only Left click on the camera icon The camera icon turns red when it is selected 2 Recording Mode The blocks from 00 to 23 represent the time in 24 hour clock To record in full 24 hours select the recording mode and click the button If you want to only record at a particular time click the Schedule button and click colored block then click on the ...

Страница 191: ...tart Record Prior and Stop Record After settings Smart Recording Automatically switch to recorded at the maximum frame rate setting once a motion is detected and if there is no motion it records at the minimum frame rate setting No Recording The system won t do any recording KeyFrame Recording Only record one frame per second 3 Motion Detection Adjust the sensitivity of the motion detector The hig...

Страница 192: ...ote Console PDA Viewer and HandyViewer still image To select all the cameras enable the ALL check box 3 Dynamic DNS Domain Name System Enter the Domain Name and Password the user has setup when applied a DDNS To use this feature go to http ddns avers com tw or http dydns org to register see also Appendix A Use this service if the IP address changes each time when you connect to internet 4 Remote C...

Страница 193: ...ows user to use browser on the mobile phone to view recorded video Just enter the http DVR server IP address 3GPP on the browser of mobile phone and then user will receive the recorded video from DVR server Fill the RTSP PORT for 3GPP connection Select the video size for transmitting to user s browser on the mobile phone 10 Other Configuration Enable Original Security Protocol Enable new version D...

Страница 194: ...emote users to use a PDA or a mobile phone to access DVR server and select the video size and quality Network Bandwidth Limit By Channel Set the network bandwidth by each channel All Set the total network bandwidth consumption limit ...

Страница 195: ...e and buttons to shift the calendar to the left or right 2 Select the condition you want to schedule in the drop down list Record Activate all the cameras to start video recording at the set time based on the Recording setting see also Chapter 3 3 Backup Save another copy of all the data at the set time and specified backup path DVR automatically updates and only backup the data that are not yet i...

Страница 196: ... the alarm at the set time temporarily Turn on Relay Activate the relay at the set time Number of relays are depending on the relays has connected with DVR system 3 Specify to either schedule it weekly or one time Click to make a selection 4 Right click the colored blocks to set the schedule In the Select time dialog box click to enable or disable the portion user want to set Click OK to accept th...

Страница 197: ...00 to 23 represent the time in 24 hour clock Select the time and click the block you want to enable or disable the alarm function When it is disable the color of the block turns white 4 In 3 Conditions you can set Trigger if any to activate if it falls to one of the conditions or Trigger if all to activate if it falls to all conditions In Camera section select and click on the camera number in Mot...

Страница 198: ... be sent out Abnormal Event Enable disable to set the condition of the event for system to alarm System Reboot when the DVR system reboot without abnormal condition the system will send out the alarm message Abnormal Reboot when the DVR system reboot in irregular condition the system will send out the alarm message Recording is switched off when the recording has been stopped the system will send ...

Страница 199: ...Alarm Reset click the camera number use and to select the alarm to set the reset condition of alarm Once alarm is reset all alarm action will stop at the moment If the sensor normal status is high set the sensor condition to low Alarm Reset Time Set a time for the alarm auto reset When an alarm happen such as motion detected and video loss the alarm will reset at the alarm reset time 7 In 6 Action...

Страница 200: ... in Preview Advanced mode from where the alarm is activated Retrieve time set the waiting duration before system switching back to original Preview mode If the retrieve time is un mark the alarm video will keep enlarging until user switch back to Preview mode manually Send E mail Send an electronic text message To setup click Detail see also To Setup Send E mail File Transmission via FTP Upload fi...

Страница 201: ...g Next to the Send Email check box click Detail In the E mail Setting dialog box click OK to exit and save the setting and Cancel to exit without saving the setting SMTP Server Enter the SMTP Server and port If your e mail system requires user identification enable Authentication check box and enter User ID and Password Mail To check if it is working click Test Account button From Enter the sender...

Страница 202: ...P IP port user ID and password 3 In Number of Pic text box enter the number of sequence images that want to send when file is transmitting The maximum number of picture can be transmitted are 16 4 In Upload image when sensor is triggered select the camera that the images will be capture and send when the sensor is triggered 5 Click OK to exit and save the setting and Cancel to exit without saving ...

Страница 203: ...tandard protocol when the alarm is activated When the alarm is activated the Standard Operation Procedure dialog box will appear Just click Next to see the next instruction Back to see the previous instruction Finish to end and Abort to terminate To Setup CMS Setting Next to the Send to CMS check box click Detail In the CMS Setting select the camera to enable disable sending the video to CMS Enabl...

Страница 204: ...te Console 3 Split Screen Mode Select from 6 different split screen type to playback the recorded video file of all the camera or one camera over the other or alongside on a single screen i If there are only 4 cameras you won t be able to switch to 9 16 and 13 split screen mode To change the video quality right click on the screen and select between High and Normal The IWH DVR series don t support...

Страница 205: ...t log Show the record of activities that take place in the system To filter the records select and click the option button to only display Event System Operation Network or POS 15 Auto Scan Click it to start channel auto cycle display 16 Full screen Use the entire area of the screen to only display the video To return Right click the mouse or press ESC on the keyboard 17 Alarm Alert and display wa...

Страница 206: ...em automatically saves the data to the next storage path By default the data is stored in C RemoteData to insert another storage path click Add To remove the selected path click Delete If you want the system to automatically erase the data after a certain days enable the Delete recorded data after check box and enter the numbers of days in Days text box 2 Language Customize the system to display t...

Страница 207: ...amera ID In Transmitting Channels section enable the camera number to receive the camera signal from the server In Visible Channels section enable the camera number to view the camera signal on Remote Console screen To select all the cameras enable the ALL check box ...

Страница 208: ...tion number 4 Focus Adjust the focus manually to produce clear image 5 Zoom Zoom in and out the image 6 Direction buttons Adjust and position the focal point of the PTZ camera 7 Camera ID panel Display the PTZ camera number that is being operated 8 Camera lens speed controller Adjust the moving speed of the PTZ camera lens 9 Camera preset position number Move the PTZ camera to the preset point 10 ...

Страница 209: ...ack select RealTime Playback if your internet bandwidth is fast and big enough otherwise choose Download and Playback Click OK to proceed and Cancel to void this operation In the Video Playback Date Time Selection the number from 00 to 23 represent the time in 24 hour clock The numbers from 01 to 16 represent the camera number To switch to channel group click Channel 01 16 and Channel 17 32 button...

Страница 210: ...n it is selected The block that appears in white doesn t have data You can only select one block when you choose Download and Playback 3 Click OK to proceed and Cancel to void this operation 4 If you select Download Playback and after making the selection the system divides the selected hour into 16 video thumbnails In the Time Selection screen click on the video thumbnail you want to download and...

Страница 211: ...n the screen Right click and Drag a square on the area you want to enlarge 2 Exit To close the application 3 Progress bar Show the progress of the file being played You may move the bar to seek at any location of the track 4 Hour Buttons Select and click to playback the recorded video file on the specific time frame i The Hour buttons represent the time in 24 hour clock The blue bar on top of the ...

Страница 212: ...rded file from certain location by click OPEN FILE button Click Channel 01 16 and Channel 17 32 button to switch to different channel group of playback calendar If the DVR supports less 16 channels include 16 channels the channel group switching buttons are non functional Mark Day Light Saving the playback calendar will show the available playback records during day light saving period i The numbe...

Страница 213: ...ent Log Show the record of activities that take place in the system To filter the records select and click the option button to only display Event System Operation Network or POS 15 Visual Search Search from a specific camera by Date Hour Minute 10 Seconds and Second See also Chapter 7 3 5 16 Find Next Search for the next event or changes in the motion detector frame You can use this when you are ...

Страница 214: ... to enlarge 2 Exit Close the program 3 Progress bar Show the progress of the file being played You may move the bar to seek at any location of the track 4 Hour Buttons Select and click to playback the recorded video file on the specific time frame i The Hour buttons represent the time in 24 hour clock The blue bar on top of the hour button indicates that there is a recorded video file on that peri...

Страница 215: ...te on the calendar and the time from 00 to 23 to where to start playing the recorded video file Also user can open the recorded file from certain location by click OPEN FILE button Click Channel 01 16 and Channel 17 32 button to switch to different channel group of playback calendar If the DVR supports less 16 channels include 16 channels the channel group switching buttons are non functional i Th...

Страница 216: ... to full screen in multiple screen mode Left click to toggle to only display one of the video in the multiple screen mode or all 13 Event log Show the record of activities that take place in the system To filter the records select and click the option button to only display Event System Operation Network or POS 14 Turbo To improve the smoothness of live video Turbo button is disabled in default Wh...

Страница 217: ...the beginning of the recorded video file Previous Go back to the previous frame Slower Play the recorded video file at the speed of 1 2x 1 6x 1 8x or 1 16x Rewind Wind back the recorded video file Pause Briefly stop playing the recorded video file Play Play the recorded video file Faster Play the recorded video file at the speed of 2x 4x 8x 16x or 32x Next Go to the next frame End Go to the end of...

Страница 218: ...multiple screen mode Left click to toggle to only display one of the video in the multiple screen mode or all 9 Visual Search Search from a specific camera by Date Hour Minute 10 Seconds and Second See also Chapter 7 3 5 10 Find Next Search for the next event or changes in the motion detector frame You can use this when you are using Intelligent Search or Event Search function 11 Event Search Sear...

Страница 219: ...ack video has not been modified To verify the playback video doesn t been modified Click to check the video Watermark verification window will show up as following i Watermark verification doesn t support the video that is recorded from MPEG IP camera ...

Страница 220: ... click Segment button again 3 Click Export button Output Video Clip button to save the wanted clip 4 In the Save As dialog box locate on where you want to save the file or choose to Burn the video segment to CD DVD ROM only for mpeg file format 5 Select the file type and select the camera information display position when playback The camera information will be the information of server name that ...

Страница 221: ...er and the date Then click OK 3 When a series of frames appear by date click on the frame to display another series of frames and search by every Hour of that date every Minute of that hour every 10 Seconds of that minute every Second of that 10 seconds To go back click To view from the selected frame and close event search click ...

Страница 222: ...nd Text box type the word Then click OK to start searching The video search would stop at the frame that matches the condition To keep on searching click Find Next button 4 You may also set to search and list all the result Just check the Output Event List box In the Search Duration section set the Begin Time and End Time Set the Searching Interval time for in a period of time won t list out the s...

Страница 223: ... and the motion detector frame size and location To set motion detector frame size and location left click and drag on the screen Then click OK to start searching The video search would stop at the frame that matches the condition To keep on searching click Find Next button 4 You may also set to search and list all the result Just check the List box In the Search Duration section set the Begin Tim...

Страница 224: ...iMatrix application To install Web Tools place the CD into the CD ROM drive then click Install Web Tool User can select the application that wants to install or install all i Remote Console application please refer to Chapter 7 2 Remote iAlarm and Remote iMatrix please refer to Remote iAlarm and Remote iMatrix user s manual ...

Страница 225: ...ake connection in order to setup remote DVR server 1 Click Add 2 In Edit DVR windows fill in the following items Name give a name for remote DVR server for easy managing IP fill in remote DVR server s IP address Port the port use to connect to remote DVR server The port number is same the PCViewer port on the remote DVR server The default is 80 User ID fill in the remote DVR server s login account...

Страница 226: ... modify or delete the added DVR server select the DVR server from listing and click Modify to change the setting and click Delete to remove the DVR server 8 User also can import the setting by clicking Import button To save the setting to local hard disk click Export button 8 1 2 To Setup Remote DVR Server Select the DVR server from listing and click Setup to configure remote DVR server For detail...

Страница 227: ... hour of the recorded data at a time starting from the specified date As for Manual Backup it only archives the recorded data of selected date i To back up the data you must have at least 2G hard disk space To back up the recoded data from the DVR server 1 Make sure you are connected to the internet 2 Click Start Programs DVR Web Tool Remote iBackup 3 To add the DVR server click Add ...

Страница 228: ... Date drop down calendar select the date from where to start Click Add to set the storage path Click Delete to remove the selected storage path Click Schedule to select unselect the time you want to backup The red block turns white when it is unselected b Enable disable Disk Recycle check box to automatically overwrite the oldest file when there is not enough free space to backup the file ...

Страница 229: ...e added DVR server will display in Remote Backup main windows d Click Start to begin backup and click Stop to stop backup progress Click to start backup progress Un mark check box to disable backup While backup the start button will turn to stop button ...

Страница 230: ...e backup progress will start when user press the backup button a In DVR Setting select Manual Backup option b Click Browse to set the storage path Click OK to save the setting c In Remote Backup window click file select button ...

Страница 231: ...223 d And then select the date and time that user wants to backup e In Remote Backup window click Start button to backup ...

Страница 232: ...224 f If user wants to burn the back file into DVD disk click Burn button and select the file to burn ...

Страница 233: ...225 Quick Backup mode To backup the selected file immediately a In DVR Setting select Quick Backup option b Click Browse to set the storage path c Click OK and the Quick Backup dialog box will appear ...

Страница 234: ...ckup After selecting click OK to confirm User can add multiple backup time file by repeating this step e In Quick Backup dialog box user will see the selected time period for backup is listed Click Backup button to start backup a When backup is done click Exit to leave the dialog box ...

Страница 235: ...om tw with Microsoft IE or Netscape Navigator to access the following dialog First input CD Key number and select the product name i One of CD Key allows user to register two domain names One of domain name can be used by Dispatch serve Then click OK to login or Reset to clear the previous input 8 User Information Please provide the following user information Host Name user can choose any name he ...

Страница 236: ... on http www dyndns com 1 Open the browser on your PC and enter the URL http www dyndns com 2 Select the Create Account from the main page 3 Enter the Username Email Retype Email Password Retype Password and read the policy agreement ...

Страница 237: ...ick Create Account 5 User need to do the email verify in order to complete the account apply Go to your mail account that user has used to register the account to find the confirm mail 6 After account has been confirmed user can login to your account ...

Страница 238: ...230 7 Select Add Zone Domians Service to register the domain name ...

Страница 239: ...Port The following table shows the ports that DVR server uses for certain network service Port Variable Remote Console CM 3000 5550 Y PCViewer 80 Y 2 way audio 9999 N Remote Control CM3000 5555 Y DVR POS 5150 Y Firmware Update 5005 Y ...

Страница 240: ...n port Pin Definition Pin Definition 1 RCA 1 14 RCA 2 2 RCA 3 15 RCA 4 4 RCA 5 17 RCA 6 5 RCA 7 18 RCA 8 7 RCA 9 20 RCA 10 8 RCA 11 21 RCA 12 10 RCA 13 23 RCA 14 11 RCA 15 24 RCA 16 Pin Definition Pin Definition 3 RCA BNC Shield 13 Black BNC 1 Spot monitor 1 6 25 Black BNC 2 Spot monitor 2 9 12 16 19 22 ...

Страница 241: ...ase disable UAC function before make the recovery file In Windows XP system please login as an administrator authorization level 2 Insert the software CD into the DVD ROM drive of PC 3 Click USB Recovery on auto run screen 4 Select the USB pen drive in Device and click Start button 5 USB pen drive will be formatted Click Yes to accept the formatting of USB pen drive i In Windows 7 system the syste...

Страница 242: ...the DVR unit 8 Restart DVR unit power off and power on and press F11 button on keyboard 9 Select the boot device as USB and press Enter button i Please do not select the USB drive is UEFI type 10 The DVR system will start the recovery action and wait for the System Recovery Wizard to show up i The prepare screen may be varied that it depends the Windows system that user has used to make recovery f...

Страница 243: ...235 11 The System Recovery Wizard will show up click Next to continue 12 Select the recovery target is flash drive of DVR Then click Next ...

Страница 244: ...236 13 Click Yes to confirm the selection If user wants to change the recovery target click NO and select another recovery target ...

Страница 245: ...ecovery process will start to erase old firmware file then copy new firmware file to the target drive that user has selected It takes several minutes to complete If user wants to stop the recovery process click Abort button ...

Страница 246: ...238 15 When completed massage window show up the recovery process is completed Click Exit and remove USB pen drive from DVR unit The DVR system will start up automatically ...

Страница 247: ...this product will meet your requirements it is your responsibility to determine the suitability of this product for your purpose WHAT WE WILL AND WILL NOT PAY FOR We will pay labor and material expenses for covered items However we will not pay for the following 1 Removal or installation charges 2 Shipping charges 3 Any incidental charges EXCLUSION OF DAMAGES THE MANUFACTURER S SOLE OBLIGATION AND...

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