700002-Rev N 09/18
®
5800 ADAEZ PRO
Installation and Operation Instructions
39 of 50
Troubleshooting
14
Symptom
• Refer to section titled “Programming the Operator” and Auto-Setup the
operator.
• Refer to section titled “Customizing Operator Settings” and adjust the door
hold open time.
• Refer to section titled “Programming the Operator” and Auto-Setup the
operator.
• Refer to section titled “Programming the Operator” and Auto-Setup the
operator.
• Refer to section titled "Customizing Operator Settings" and adjust the door
hold open time.
• Refer to section titled “Adjusting the Door for Proper Operation” and adjust the
door hold open time.
Refer to section titled “Adjusting Door Spring Tension” and reduce the door-open
spring tension.
• Refer to section titled “Initializing the Remote Control” and program the RF
pushbutton switch.
• To verify a low voltage battery condition perform the following:
Refer to section titled “Installing the Operator Mounting Bracket” and lower the
bracket mounting position.
Ensure that the operator is mounted parallel to the face of the door. If the bottom
of the operator is further away from the door than the top, shim the top of the
operator mounting bracket to compensate.
o Put and hold the On/Off/Option switch in the OPTION position.
• If the LED is YELLOW the voltage is nominal (above 18.5VDC
but below 22.5VDC)
o Battery can be charged by using a battery charger or a plug in
24VDC Class 2 transformer or by allowing manual traffic to restore
battery power.
Recommended Remedy
• Ensure the On/Off/Option switch on the bottom of the battery pack is in the
“ON” position.
• Refer to figure titled “Connecting the Battery Pack” and ensure the battery is
properly connected to the operator.
• Refer to section titled “Programming the Operator” and program the operator.
o Observe the LED indicator on the bottom of the battery pack
Refer to section titled “Installing the Door Arm” and ensure that the door arm
coupling screws are tightened evenly (one quarter turn at a time) until fully tight.
• If the LED is GREEN the voltage is good (above 22.5VDC).
• If the LED is RED the battery pack is exhausted (below
18.5VDC) and must be charged
Door Too Hard To Open Manually
Door Arm Rubs On Door Arm
Pivot Bracket
Door Arm Rotates On Triangular
Steel Output Shaft
Door Does Not Open Automatically
Door Stays Open Too Long
Door Does Not Stay Open Long
Enough
Door Opens Too Fast
