
8. Trouble Shooting
If problems occur with the aView monitor, please use this trouble-shooting guide to identify
the cause and correct the error.
Problem
Possible cause
Recommended action
No live image
on the screen
but User
Interface is
present on the
display or the
image shown
is frozen.
An Ambu visualization
device is not connected
to aView.
Connect an Ambu visualization device to
the blue or green port on aView.
aView and the Ambu
visualization device
have communication
problems.
Restart aView by pressing the power but-
ton for at least 2 seconds. When aView is
off restart by pressing the power button
once more.
The Ambu visualization
device is damaged.
Replace the Ambu visualization device with
a new one.
A recorded image is
shown in the yellow
file management tab.
Return to live image by pressing the blue
Live image tab or restart aView by pressing
the power button for at least 2 seconds.
When aView is off restart by pressing
power button once more.
Low picture
quality.
Light reflecting on the
aView screen.
Move aView to a position where no direct
light influences the screen.
Dirty / damp screen.
Wipe the screen with a clean cloth.
Brightness and contrast
settings not optimal.
Adjust the contrast and brightness using
the designated menu on aView.
Video out is
not working.
No live image on the
external screen.
Make sure the external monitor is connect-
ed to aView using the composite cable and
that the external monitor is displaying the
correct input. The external monitor shall be
capable of receiving NTSC or PAL. Toggle
between NTSC and PAL in the video out
menu on aView for best result. The external
monitor is only displaying a live image
when aView is displaying a live image. The
image size on the external monitor is
determined by the settings in the external
monitor.
The colours, brightness
and contrast looks dif-
ferent from the aView
screen.
Adjust the colours, brightness and contrast
on the external monitor to achieve the
desired result.
Horizontal lines (noise)
on external monitor.
If horizontal lines (noise) appear on the
external monitor, try to connect the aView
power supply.
Appendix 1. Electromagnetic Compatibility
Like other electrical medical equipment the system requires special precautions to ensure
electromagnetic compatibility with other electrical medical devices. To ensure electromagnetic
compatibility (EMC) the system must be installed and operated according to the EMC
information provided in this manual.
The system has been designed and tested to comply with IEC 60601-1-2 requirements for EMC
with other devices.
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