Chapter 22: Workgroup Configuration
274
MAXCS ACC 6.0 Administration Manual
•
Enable Mail Forwarding
—selected, the workgroup’s e-mail will be forwarded to
the e-mail address you specify in the
Forward E-mail Address
box. The address
should be a full address, including the domain (for example,
).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop-down list you can choose to:
–
Delete Messages after Forward
–
Keep the Messages as New
–
Keep Messages as Saved
Setting Mailbox Playback Options
You can use the following check boxes to turn on or off options for listening to playback
of recorded messages. These options apply to both new messages and saved messages,
and they can be applied to multiple workgroups using
Apply to
:
Setting Mailbox Capacities
You can set various mailbox capacities with the following options, and you can apply the
settings to multiple workgroups using
Apply to
:
Parameter
Description
Announce Message
Sender Before Playback
Selected, the user hears the name of the message
sender (internal sender only) before listening to
recorded AltiGen Voice Mail System messages.
Announce Time Stamp
Before Playback
Selected, the user hears the timestamp (time and
date) of each message before playback.
Confirm Callback
Number
Selected, system confirms the accuracy of the
caller’s number.
Enable Distinctive Call
Waiting Tone
Selected, the user hears three different call waiting
tone cadences to distinguish between internal,
external, and operator calls (see “Distinctive Ring”
on page 43).
Play the Newest Voice
Message First
Selected, new voice mail will be retrieved first. When
not selected, the system will play voice mail based
on first in, first out.
Parameter
Description
Max Number of
Messages
Maximum number of messages stored in the
workgroup’s mailbox. The range is
1
–
999
,
defaulting to 100.
Mailbox Size
Mailbox size in MBs of stored messages. The range
is
1
–
500
MB, with a default of 50.
Max Message Length
Maximum length of voice messages in minutes. The
range is
1
–
30
minutes, with a default of 5 minutes.
Содержание MAX Communication Server ACC 6.0
Страница 1: ...MAX Communication Server Administration Manual ACC 6 0 Update 1 1 2009 4413 0001 6 0 Update 1...
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Страница 16: ...2 MAXCS ACC 6 0 Administration Manual...
Страница 33: ...Chapter 1 Overview MAXCS ACC 6 0 Administration Manual 19 Total agents seats License Head per system 512...
Страница 34: ...Chapter 1 Overview 20 MAXCS ACC 6 0 Administration Manual...
Страница 98: ...Chapter 6 Voice Mail Configuration 84 MAXCS ACC 6 0 Administration Manual...
Страница 123: ...Chapter 9 Call Recording Configuration MAXCS ACC 6 0 Administration Manual 109 Figure 10 Recording Configuration Window...
Страница 124: ...Chapter 9 Call Recording Configuration 110 MAXCS ACC 6 0 Administration Manual...
Страница 128: ...Chapter 10 Application Extension Configuration 114 MAXCS ACC 6 0 Administration Manual...
Страница 186: ...Chapter 13 In Call Routing Configuration 172 MAXCS ACC 6 0 Administration Manual...
Страница 198: ...Chapter 14 Out Call Routing Configuration 184 MAXCS ACC 6 0 Administration Manual...
Страница 230: ...Chapter 15 Extension Configuration 216 MAXCS ACC 6 0 Administration Manual...
Страница 238: ...Chapter 16 Setting Up IP Extensions 224 MAXCS ACC 6 0 Administration Manual...
Страница 254: ...Chapter 18 Mobile Extension Configuration 240 MAXCS ACC 6 0 Administration Manual...
Страница 272: ...Chapter 20 Paging Group Configuration 258 MAXCS ACC 6 0 Administration Manual...
Страница 276: ...Chapter 21 Line Park Configuration 262 MAXCS ACC 6 0 Administration Manual...
Страница 298: ...Chapter 22 Workgroup Configuration 284 MAXCS ACC 6 0 Administration Manual...
Страница 316: ...Chapter 24 Network Configuration Guidelines for VoIP 302 MAXCS ACC 6 0 Administration Manual...
Страница 350: ...Chapter 25 Enterprise VoIP Network Management 336 MAXCS ACC 6 0 Administration Manual...
Страница 370: ...Chapter 27 System Report Management 356 MAXCS ACC 6 0 Administration Manual...
Страница 392: ...Chapter 28 Microsoft Exchange Integration 378 MAXCS ACC 6 0 Administration Manual...
Страница 400: ...Chapter 29 TAPI Integration 386 MAXCS ACC 6 0 Administration Manual...
Страница 439: ...MAXCS ACC 6 0 Administration Manual 425 UDP 10060 UDP 30 000 31 000 TCP 10064...
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