Chapter 19: Hunt Group Configuration
244
MAXCS ACC 6.0 Administration Manual
Setting Call Restrictions
The call restriction rules on the
General
tab apply to users making outbound calls from
within voice mail and several hunt group settings. These settings do not impact the call
restriction settings configured for the hunt group member's extension in Extension
Configuration.
•
Allow Calls to be Transferred or Conferenced to an Outside Number
—when
checked, the internal extension user can log into this hunt group voice mail, make a
call to a second party, then transfer or conference to a third party.
•
Allow User to Configure Forwarding, Notification, and Reminder Call to an
Outside Number
—This setting regulates hunt group call forwarding, voice mail
notification, and reminder call configuration. If this setting is not checked, you will
see a warning message pop up when trying to set up forwarding to an outside
number. International calls are not allowed if the fourth option is not checked.
•
Allow Outside Caller to Make or Return Calls from within Group's VM
System
—when checked, an outside caller can dial into the system, log in to hunt
group voice mail, and make or return calls from the group's voice mail (Zoomerang
feature). International calls are not allowed if the fourth option is not checked.
•
Allow Outside Caller to Make or Forward International Calls from within the
Group's VM system
—This setting regulates making international calls from voice
mail and forwarding to an international number.
Caution!
Allowing any of these options may increase the potential for toll fraud. Make
sure the password is properly configured to prevent an intruder from using this
voice mail box to make an outbound call. AltiGen recommends that you leave
the fourth option unchecked for all hunt groups at all times.
Establishing Hunt Group Membership
There are two ways to assign extensions to hunt groups.
•
In the Huntgroup Configuration window select a
group
, then click the
Group
Member
tab. Here you can add extensions (group members) to the selected hunt
group.
•
In the Extension Configuration window select an
extension
, then click the
Group
tab.
Here you can assign a hunt group to the selected extension (and you can see what
other hunt groups the extension is a member of). For this second method, see
“Adding or Removing Group Assignments” on page 195.
The order in which you add extensions to a hunt group may affect the call distribution
sequence. See “Setting Call Handling Options” on page 250 for more information. To
adjust the order, select the extension you would like to adjust and use the
Up
or
Down
button to change the order.
When you add an extension to a hunt group, the extension is in the "Logout" state. The
hunt group member must manually log in using feature code
#54
.
To add extensions to a hunt group:
1. In the Huntgroup Configuration window, select the hunt group number in the
Group
List
. The hunt group number appears in the window title bar.
2. Click the
Group
Member
tab.
Содержание MAX Communication Server ACC 6.0
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Страница 33: ...Chapter 1 Overview MAXCS ACC 6 0 Administration Manual 19 Total agents seats License Head per system 512...
Страница 34: ...Chapter 1 Overview 20 MAXCS ACC 6 0 Administration Manual...
Страница 98: ...Chapter 6 Voice Mail Configuration 84 MAXCS ACC 6 0 Administration Manual...
Страница 123: ...Chapter 9 Call Recording Configuration MAXCS ACC 6 0 Administration Manual 109 Figure 10 Recording Configuration Window...
Страница 124: ...Chapter 9 Call Recording Configuration 110 MAXCS ACC 6 0 Administration Manual...
Страница 128: ...Chapter 10 Application Extension Configuration 114 MAXCS ACC 6 0 Administration Manual...
Страница 186: ...Chapter 13 In Call Routing Configuration 172 MAXCS ACC 6 0 Administration Manual...
Страница 198: ...Chapter 14 Out Call Routing Configuration 184 MAXCS ACC 6 0 Administration Manual...
Страница 230: ...Chapter 15 Extension Configuration 216 MAXCS ACC 6 0 Administration Manual...
Страница 238: ...Chapter 16 Setting Up IP Extensions 224 MAXCS ACC 6 0 Administration Manual...
Страница 254: ...Chapter 18 Mobile Extension Configuration 240 MAXCS ACC 6 0 Administration Manual...
Страница 272: ...Chapter 20 Paging Group Configuration 258 MAXCS ACC 6 0 Administration Manual...
Страница 276: ...Chapter 21 Line Park Configuration 262 MAXCS ACC 6 0 Administration Manual...
Страница 298: ...Chapter 22 Workgroup Configuration 284 MAXCS ACC 6 0 Administration Manual...
Страница 316: ...Chapter 24 Network Configuration Guidelines for VoIP 302 MAXCS ACC 6 0 Administration Manual...
Страница 350: ...Chapter 25 Enterprise VoIP Network Management 336 MAXCS ACC 6 0 Administration Manual...
Страница 370: ...Chapter 27 System Report Management 356 MAXCS ACC 6 0 Administration Manual...
Страница 392: ...Chapter 28 Microsoft Exchange Integration 378 MAXCS ACC 6 0 Administration Manual...
Страница 400: ...Chapter 29 TAPI Integration 386 MAXCS ACC 6 0 Administration Manual...
Страница 439: ...MAXCS ACC 6 0 Administration Manual 425 UDP 10060 UDP 30 000 31 000 TCP 10064...
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