Chapter 15: Extension Configuration
208
MAXCS ACC 6.0 Administration Manual
To work with extension answering options, select the extension number from the
Agent/Supervisor/Extension
list, then click the
Answering
tab.
Figure 8. Extension Configuration, Answering tab
Forwarding All Calls
Call Forwarding is available to all types of extensions.
This is the Call Forwarding feature that is also accessible by the extension user by dialing
#36
.
A One Hop Limit to Call Forwarding for a Transferred Call
There is a one hop limit to call forwarding when the call that is being passed is a
transferred call. For example, extension 100 receives a transferred call and forwards this
call to extension 101; extension 101 is set to forward all calls to extension 102;
extension 102 receives the call but CANNOT forward this call to another extension.
A 10-Hop Limit to Call Forwarding for Direct Calls
For direct calls, there is a “10-hop” limit to call forwarding. For example, extension 100
forwards to extension 101, 101 forwards to 102, 102 forwards to 103, and so on,
through extension 120. A call to extension 100 will be forwarded to 101, which will
forward to 102, which will forward to 103, and so on, until the call has been forwarded
10 times. At this point, the call will not be forwarded again; if the last extension in the
forwarding chain does not answer, the call is sent to extension 100’s voice mail.
If there is a loop condition in the forwarding chain (for example, 100 forwards to 101,
101 to 102, and 102 back to 100), the call is sent to the first destination’s voice mail.
Содержание MAX Communication Server ACC 6.0
Страница 1: ...MAX Communication Server Administration Manual ACC 6 0 Update 1 1 2009 4413 0001 6 0 Update 1...
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Страница 16: ...2 MAXCS ACC 6 0 Administration Manual...
Страница 33: ...Chapter 1 Overview MAXCS ACC 6 0 Administration Manual 19 Total agents seats License Head per system 512...
Страница 34: ...Chapter 1 Overview 20 MAXCS ACC 6 0 Administration Manual...
Страница 98: ...Chapter 6 Voice Mail Configuration 84 MAXCS ACC 6 0 Administration Manual...
Страница 123: ...Chapter 9 Call Recording Configuration MAXCS ACC 6 0 Administration Manual 109 Figure 10 Recording Configuration Window...
Страница 124: ...Chapter 9 Call Recording Configuration 110 MAXCS ACC 6 0 Administration Manual...
Страница 128: ...Chapter 10 Application Extension Configuration 114 MAXCS ACC 6 0 Administration Manual...
Страница 186: ...Chapter 13 In Call Routing Configuration 172 MAXCS ACC 6 0 Administration Manual...
Страница 198: ...Chapter 14 Out Call Routing Configuration 184 MAXCS ACC 6 0 Administration Manual...
Страница 230: ...Chapter 15 Extension Configuration 216 MAXCS ACC 6 0 Administration Manual...
Страница 238: ...Chapter 16 Setting Up IP Extensions 224 MAXCS ACC 6 0 Administration Manual...
Страница 254: ...Chapter 18 Mobile Extension Configuration 240 MAXCS ACC 6 0 Administration Manual...
Страница 272: ...Chapter 20 Paging Group Configuration 258 MAXCS ACC 6 0 Administration Manual...
Страница 276: ...Chapter 21 Line Park Configuration 262 MAXCS ACC 6 0 Administration Manual...
Страница 298: ...Chapter 22 Workgroup Configuration 284 MAXCS ACC 6 0 Administration Manual...
Страница 316: ...Chapter 24 Network Configuration Guidelines for VoIP 302 MAXCS ACC 6 0 Administration Manual...
Страница 350: ...Chapter 25 Enterprise VoIP Network Management 336 MAXCS ACC 6 0 Administration Manual...
Страница 370: ...Chapter 27 System Report Management 356 MAXCS ACC 6 0 Administration Manual...
Страница 392: ...Chapter 28 Microsoft Exchange Integration 378 MAXCS ACC 6 0 Administration Manual...
Страница 400: ...Chapter 29 TAPI Integration 386 MAXCS ACC 6 0 Administration Manual...
Страница 439: ...MAXCS ACC 6 0 Administration Manual 425 UDP 10060 UDP 30 000 31 000 TCP 10064...
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