Altigen AltiWare OE/ACC Version 5.0, Руководство администратора

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Extension and Group Configuration
AltiWare OE System Installation & Administration Manual 10-45
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Note:
Forwarding calls to a pager is possible but not recommended
since callers will only hear what is heard when calling a pager and
will not know to enter a return phone number unless instructed.
Do Not Disturb
• Allow Do Not Disturb Feature - this feature must be selected to allow
the extension user to use #33 (Do Not Disturb); if this checkbox is
unchecked, the DND setting is changed to disabled automatically.
• Enable Do Not Disturb - select this option to send all calls for the
selected extension(s) to the extension’s voice mail. This feature is also
accessible by the user at the user’s station by dialing #33. Note that this
overrides any One Number Access settings for the extension.
Handling Busy Calls
You have several options for handling calls while the extension is busy, and
again, the options vary depending on the extension type. If you do not
enable busy call handling, the caller simply hears a busy signal.
To enable the options, select the Enable Busy Call Handling check box,
then select from the following options:
• Forward to Extension—Select an extension number in the
drop-down list. See “A 10-Hop Limit to Call Forwarding for Direct
Calls” on page 10-44.
• Forward to Voice Mail
• Place Caller in Queue—(huntgroup/workgroup extensions only)—
places the call to the group queue.
• Forward to Auto Attendant—use the drop-down list to select an
Auto Attendant to which to route the call. Auto Attendant settings are
established in Auto Attendant Select… on the Management menu.
• To Line Park—if configured, select a Line Park group (configured in
“Line Park Configuration” on page 13-1) from the drop-down list.