Altigen AltiWare OE/ACC Version 5.0, Руководство администратора

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Setting up Groups
10-22 AltiWare OE System Installation & Administration Manual
The Apply to button is disabled unless there is a change that can be applied
to multiple groups, and when you use it to apply changes to multiple
groups, it works on only those changed attributes that can be applied.
Establishing Group Membership
There are two different ways to attach extensions to groups.
1. If you select a huntgroup or workgroup in the Extension
Configuration General window, then click the Group tab:
• you open the huntgroup view of the group window, which provides
for adding extensions to the selected group and setting group queue
handling options and group login status
or
• you open the workgroup view of the group window, which provides
for adding extensions to the selected group, setting group queue
handling options and group login status, and queue overflow
handling.
2. If you select an extension in the Extension Configuration General
window, then click the Group tab, you open the Extension view of the
group window, which provides for assigning groups to the selected
extension.
This section discusses the first way first.
Important:
Regardless of which way you add extensions to groups, the
order in which you add extensions can have consequences. For
example, one way of handling incoming huntgroup calls is to
always send the call to the first extension, if available, the
second if the first is not available, and so forth.
When you add an extension to a huntgroup, the extension is in
the “Logout” state. The huntgroup member must manually log
in.