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Setting Dialing Pattern Routing
240 AltiWare OE System Installation & Administration Manual
Example: 10-Digit Dialing
A sample use of dialing patterns is enabling 10-digit dialing, which some
geographical areas require. Normally, AltiServ prepends a “1” to 10-digit
numbers when users use single-click calling features such as zoomerang or
calling from a Contacts list in AltiView or a TAPI-enabled application.
This could cause some calls to fail. Here is how you would enable 10-digit
dialing.
1. On the Route Definition tab, define a route that deletes one digit from
the head.
2. On the Dialing Pattern tab, create a dialing pattern with Prefix set to
<1+area code>, such as “1408,” and Pattern length set to “11,” where
area code is different from the AltiServ system but requires 10-digit
dialing.
3. Assign the Route Priority for this dialing pattern to the Index of the
route definition you created above.
4. Repeat steps 2 and 3 above for other area codes requiring 10-digit
dialing as necessary.