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Setting up Call Reports
120 AltiWare OE System Installation & Administration Manual
:
Example:
• Retain Records is set to 60 days
• Save db is selected
• Renew Backup is set to every month
With these settings, on day 61 a backup file is started in the DBBackup
folder. Each day’s call or RTM data is added to this file for one month. At
the end of a month, a new file is started in DBBackup, which is likewise
appended with each day’s call or RTM data every day at midnight.
Parameter Description
Enable Check to enable internal (local) logging of call data.
Retain Records Select the number of days to retain records. This
can be any number of days from 1–365.
Save data every
(RTM Statistics only) Specifies how often to save workgroup call data from
the real-time monitor.
This setting, with intervals
ranging from 15 minutes to 1 day (24 hours),
provides the minimum level of granularity at
which RTM data (“Workgroup Statistics”) will
be reported from the CDR Search client.
Save db in backup
directory Select to save backup files into the AltiDB
>DBBackup folder. Select a Renew option to specify
how often to save the backup files. AltiWare will
save all data that overflows the Retain Records limit
each day at midnight, into a file of format
<yyyymmdd>.mdb.
Remove db
permanently Select to remove data after the Retain Records limit
is passed instead of backing it up. When the Retain
Records limit is reached, the oldest day’s data is
removed permanently.