Chapter 15: Extension Configuration
AltiWare ACM 5.1 Administration Manual 197
•
Enable Dial-By-Name—Select this box to allow incoming callers to search the
extension list by employee name for this extension.
•
Enable Intercom—Select this box to enable the intercom call feature for this
extension. Pressing #93 allows the user to make an intercom call to another
intercom-enabled extension.
Note:
Intercom is only available for extensions on Triton Analog Extension Boards
and AltiGen IP Phone Extensions. The option is unavailable for extensions on
Quantum boards.
•
Agent - Allows the extension to be added as a member of one or multiple hunt
groups or workgroups. “(Agent)” will be displayed in the extension’s Type field, next
to the extension type.
Forced Account Code
These settings determine how callers use any account codes you have established when
making outgoing trunk calls.
For information on creating account/code associations, see “Creating Account Codes” on
page 69.
•
Enable Forced Account Code—Forces the user to enter an account code.
•
Override Allowed—Prompts the user to enter an account code, or the user can
press # to bypass the account code.
•
Account Code Validation—Forces the user to enter a valid account code.
•
For Long Distance Call Only—The system determines if an outgoing call starts
with a long distance or international prefix. If it does, the call will require an account
code.
Personal Call Recording Options
The system administrator can specify the following personal call recording options for an
agent extension:
WARNING!
Listening in to or recording a conversation without the consent of one or both
parties may be a violation of local, state, and federal privacy laws. It is the
responsibility of the users of this feature to assure they are in compliance with
all applicable laws.
•
Disable—No call recording.
Содержание AltiWare ACM 5.1
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Страница 14: ...xii AltiWare 5 1 Administration Manual...
Страница 16: ...2 AltiWare ACM 5 1 Administration Manual...
Страница 34: ...Chapter 1 Overview 20 AltiWare ACM 5 1 Administration Manual...
Страница 54: ...Chapter 2 Software Installation License Registration 40 AltiWare ACM 5 1 Administration Manual...
Страница 100: ...Chapter 5 Gateway Management 86 AltiWare ACM 5 1 Administration Manual...
Страница 106: ...Chapter 6 Voice Mail Configuration 92 AltiWare ACM 5 1 Administration Manual...
Страница 136: ...Chapter 10 Application Extension Configuration 122 AltiWare ACM 5 1 Administration Manual...
Страница 160: ...Chapter 11 Board Configuration 146 AltiWare ACM 5 1 Administration Manual...
Страница 188: ...Chapter 12 Trunk Configuration 174 AltiWare ACM 5 1 Administration Manual...
Страница 194: ...Chapter 13 In Call Routing Configuration 180 AltiWare ACM 5 1 Administration Manual...
Страница 206: ...Chapter 14 Out Call Routing Configuration 192 AltiWare ACM 5 1 Administration Manual...
Страница 238: ...Chapter 15 Extension Configuration 224 AltiWare ACM 5 1 Administration Manual...
Страница 246: ...Chapter 16 Setting Up IP Extensions 232 AltiWare ACM 5 1 Administration Manual...
Страница 262: ...Chapter 18 Mobile Extension Configuration 248 AltiWare ACM 5 1 Administration Manual...
Страница 280: ...Chapter 20 Paging Group Configuration 266 AltiWare ACM 5 1 Administration Manual...
Страница 284: ...Chapter 21 Line Park Configuration 270 AltiWare ACM 5 1 Administration Manual...
Страница 328: ...Chapter 23 Managing and Using MeetMe Conference 314 AltiWare ACM 5 1 Administration Manual...
Страница 336: ...Chapter 24 Network Configuration Guidelines for VoIP 322 AltiWare ACM 5 1 Administration Manual...
Страница 372: ...Chapter 26 System Report Management 358 AltiWare ACM 5 1 Administration Manual...
Страница 392: ...Chapter 27 Microsoft Exchange Integration 378 AltiWare ACM 5 1 Administration Manual...
Страница 400: ...Chapter 28 TAPI Integration 386 AltiWare ACM 5 1 Administration Manual...
Страница 416: ...402 AltiWare ACM 5 1 Administration Manual...
Страница 439: ...Appendix C Network Ports AltiWare ACM 5 1 Administration Manual 425 TCP 10064...
Страница 440: ...Appendix C Network Ports 426 AltiWare ACM 5 1 Administration Manual...
Страница 444: ...Appendix D Technical Support Product Repair Services 430 AltiWare ACM 5 1 Administration Manual...