Chapter 13: In Call Routing Configuration
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AltiWare ACM 5.1 Administration Manual
Figure 2. In Call Routing window, DNIS Routing tab
Adding and Deleting DNIS Route Entries
To add entries to the DNIS routing table, click the Add button. In the dialog box that
appears, type in a DNIS Number and a descriptive DNIS Name, then click OK.
The number and name entries have the following requirements:
•
The DNIS Number must be the numbers 0–9 (the hyphen is not accepted in this
dialog box). For example, 2529876 is an acceptable entry, but 252-9876 is not.
•
The DNIS Name is descriptive and optional; it can be used to remind you about the
nature of the number and routing. For example, you might give the 2529876 number
the name “Tech Support.”
To delete an entry, select it in the DNIS number list, then click Delete.
Defining DNIS Routing
After adding an entry, you define it by first selecting it in the list. When you select an
entry, its name and other defined attributes, if any, appear in the fields of the tab. You
can edit any of these attributes.
For each number, you can set routing for three distinct time periods defined in the
Business Hours tab (see “Setting Business Hours” on page 60):
•
During Business Hours
•
Outside Business Hours
•
Non Workdays
Содержание AltiWare ACM 5.1
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Страница 34: ...Chapter 1 Overview 20 AltiWare ACM 5 1 Administration Manual...
Страница 54: ...Chapter 2 Software Installation License Registration 40 AltiWare ACM 5 1 Administration Manual...
Страница 100: ...Chapter 5 Gateway Management 86 AltiWare ACM 5 1 Administration Manual...
Страница 106: ...Chapter 6 Voice Mail Configuration 92 AltiWare ACM 5 1 Administration Manual...
Страница 136: ...Chapter 10 Application Extension Configuration 122 AltiWare ACM 5 1 Administration Manual...
Страница 160: ...Chapter 11 Board Configuration 146 AltiWare ACM 5 1 Administration Manual...
Страница 188: ...Chapter 12 Trunk Configuration 174 AltiWare ACM 5 1 Administration Manual...
Страница 194: ...Chapter 13 In Call Routing Configuration 180 AltiWare ACM 5 1 Administration Manual...
Страница 206: ...Chapter 14 Out Call Routing Configuration 192 AltiWare ACM 5 1 Administration Manual...
Страница 238: ...Chapter 15 Extension Configuration 224 AltiWare ACM 5 1 Administration Manual...
Страница 246: ...Chapter 16 Setting Up IP Extensions 232 AltiWare ACM 5 1 Administration Manual...
Страница 262: ...Chapter 18 Mobile Extension Configuration 248 AltiWare ACM 5 1 Administration Manual...
Страница 280: ...Chapter 20 Paging Group Configuration 266 AltiWare ACM 5 1 Administration Manual...
Страница 284: ...Chapter 21 Line Park Configuration 270 AltiWare ACM 5 1 Administration Manual...
Страница 328: ...Chapter 23 Managing and Using MeetMe Conference 314 AltiWare ACM 5 1 Administration Manual...
Страница 336: ...Chapter 24 Network Configuration Guidelines for VoIP 322 AltiWare ACM 5 1 Administration Manual...
Страница 372: ...Chapter 26 System Report Management 358 AltiWare ACM 5 1 Administration Manual...
Страница 392: ...Chapter 27 Microsoft Exchange Integration 378 AltiWare ACM 5 1 Administration Manual...
Страница 400: ...Chapter 28 TAPI Integration 386 AltiWare ACM 5 1 Administration Manual...
Страница 416: ...402 AltiWare ACM 5 1 Administration Manual...
Страница 439: ...Appendix C Network Ports AltiWare ACM 5 1 Administration Manual 425 TCP 10064...
Страница 440: ...Appendix C Network Ports 426 AltiWare ACM 5 1 Administration Manual...
Страница 444: ...Appendix D Technical Support Product Repair Services 430 AltiWare ACM 5 1 Administration Manual...