PAGE
9
ALMAC s.r.l.
1.8
Warranty
ALMAC S.r.l. guarantees the equipment it manufactures and undertakes to replace, free
of charge and within the shortest possible time, those parts that, in its opinion, possess
manufacturing and/or material defects.
Work under guarantee must only be performed by workshops authorised by ALMAC S.r.l.
and only when the Customer is up to date with the payments.
The Customer will not be entitled to work under guarantee unless he consigns the
equipment for repair within 30 days from the date of the first complaint, to be made in
writing.
With the exception of fraud or gross negligence, ALMAC S.r.l. is relieved of all liability
towards the Customer for damage deriving from flaws/defects in the traded equipment.
The warranty with which the Customer is provided becomes void if modifications are
made to the machines without prior written authorization from ALMAC S.r.l. or should
the Customer make incorrect/improper use of the machines.
1.8.1
Request for interventions during warranty period and formalities
ALMAC S.r.l. must be notified of requests for spare parts or technical
interventions under guarantee as soon as a defect is discovered.
Always indicate the type of machine and its serial number when requesting spare
parts under guarantee or technical interventions under guarantee. This
information is given on the identification plate of the equipment.
1.9
Assistance
As far as the optimum use of the machine and extraordinary maintenance are
concerned, this manual does not replace the expertise of the Technical
Assistance sent by ALMAC S.r.l. (refer also to the
Maintenance Chapter
).
1.9.1
Request for assistance and repairs
To request ALMAC S.r.l. specialized Assistance Service, the Customer may
contact:
REGISTERED OFFICE
OPERATIONAL
HEADQUARTERS
ALMAC S.r.l.
Viale Ruggeri 6/A
42016 Guastalla (RE) Italy
ALMAC S.r.l.
Via Caduti sul lavoro 1
46019 Viadana (MN)
Tel. +39 0375 833527
Fax. +39 0375 784350
Mail. [email protected]
In case of intervention request, specify the machine version and serial number;
the data is indicated on the identification plate attached to the machine.
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