198 • Schlage • ENGAGE Managed Property User's Guide
MT20W
Troubleshooting
MT20W
• When power is applied, the Schlage MT20W LED is RED for about 20 seconds, until the Schlage
MT20W boots-up and begins operation.
• Boot-up is complete when the Schlage MT20W blinks red and beeps three times.
• If the Schlage MT20W is not commissioned the LED remains solid RED.
• When using Wi-Fi connectivity:
• The MT20W will attempt to connect to the local Wi-Fi network any time power is applied.
• When connected and communicating the MT20W displays a solid Blue LED indicating it is ready
for use.
• The local Wi-Fi network must be locally available to the MT20W.
• When connecting via USB communication:
• The ENGAGE Desktop PC Application must be installed and running.
• The MT20W LED flashes fast BLUE for a few seconds followed by a solid Blue LED when the
connection and communication is accomplished.
MT20W does not connect to the local Wi-Fi Network
• Verify the proper SSID and Password settings, if applicable.
• Use a Mobile device to verify if the Wi-Fi network (Access Point) is present and available at the
device, now.
• Perform Factory Default Reset (FDR) using configuration card CE-000-040. Then commission the
MT20W again.
Control Mobile Enabled Smart Lock - “Jump Start” Process
• Schlage Control devices allow an ex9Vdc battery to be applied for access when the internal
AA batteries are depleted.
• Jump Start
is the only method for emergency access when the batteries are completely depleted.
• Control devices with depleted batteries may lose the correct time when “Jump Start” is used or
anytime batteries are replaced.
• Any scheduled access that is not 24/7 may be affected.
• All that is needed to reset the time is to briefly
CONNECT
with the ENGAGE Mobile Application.
• Connecting with the Mobile device will set the
Date and Time
on the device to the same
time on the Mobile device.
• If the device time is lost during Jump Start or Battery replacements, all device audits be recorded
with inaccurate times
Perform a Schlage Control “Jump Start”
• Touch and HOLD a new alkaline 9-Volt battery to the Control
contacts just below the thumb turn.
Note:
Î
Battery connection orientation is not important as the lock
accepts either polarity.
• While holding the 9-volt battery in place, wait a few seconds until the
lock completes its power-on reset.
• The Control device will provide one (1) RED LED flash and then
three (3) GREEN LED flashes and three (3) beeps.
• While still HOLDING the external battery in place, present a
valid
credential
for access.
Note:
Î
The “Jump Start” battery is removed after the valid credential presentation, because the
thumb turn will physically interfere with the externally applied battery when turned
• The Control device will engage the deadbolt to allow the user to turn the thumb turn for NORMAL
access.
CAUTION:
Replace the device AA
batteries with Alkaline
ONLY! Alkaline AA
batteries are required
for proper operation.
Do Not use any other
battery technology
(Lithium, etc.)
Содержание SES20171127A
Страница 1: ...ENGAGE Managed Property 7 6 0 User s Guide...
Страница 8: ...8 Schlage ENGAGE Managed Property User s Guide...
