Troubleshooting
8 - 6 Upgrading and Adding New Hardware/Software
8
• Thoroughly check any
recent changes
you made to your system as these changes may affect one or
more system components, or software programs. If possible, go back and undo the change you just
made and see if the problem still occurs.
• Don’t over complicate things. The less you have to deal with then the easier the source of the problem
may be found;
Example
- if your computer has many devices plugged into its ports, and a number of
programs running, then it will be difficult to determine the cause of a problem. Try disconnecting all
of the devices and restarting the computer with all the peripheral devices unplugged. A process of
elimination (adding and removing devices and restarting where necessary) will often find the source
of a problem, although this may be time consuming.
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