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The data protocol of the EU eCall
system activities is kept only for the
time necessary to manage the eCall
emergency call and in any case for no
more than 13 hours from the time the
eCall emergency call was initiated. FCA
Italy S.p.A. shall retain the geolocation
data relating to the position of the
VEHICLE - recorded at the time of the
accident - for the period deemed strictly
necessary to provide this Service. In
addition, the Data may be retained by
FCA for a longer period to deal with any
disputes related to the provision of
the Service and to ascertain, exercise
or defend the rights of FCA in judicial
and/or extrajudicial proceedings. After
this period, the Data will either be
anonymised or permanently erased.
The Data Controller of the aforesaid
personal data is FCA Italy S.p.A.
(hereinafter "FCA") with registered
office in Corso Agnelli 200, 10135 Torino,
Italy.
The data subject may contact the
Data Protection Officer's team at
dpofca@stellantis.com.
FCA undertakes to comply with the
applicable laws on Data Protection and
in particular with the requirements of
Legislative Decree No. 196/2003 as
amended by Italian Legislative Decree
101/2018 and of EU Regulation 2016/679.
Refer to the Privacy Policy on the Patto
Chiaro Vendita.
The following rights are granted to the
data subject:
1. right of access, i.e. the right to obtain
confirmation from FCA whether or not
the Data are being processed and, if so,
to obtain access to them;
2. right of correction and erasure, i.e.
the right to obtain the correction of
inaccurate Data and/or the integration of
incomplete Data or the deletion of Data
for legitimate reasons;
3. right to the restriction of processing,
i.e. the right to request the suspension
of processing where legitimate reasons
exist;
4. right to data portability, i.e. the right
to receive the Data in a structured,
commonly used and readable format, as
well as the right to transmit the Data to
another data controller;
5. right to object, i.e. the right to object
to the processing of Data if there are
legitimate reasons, including processing
of Data for marketing and profiling
purposes, if any;
6. right to contact the competent data
protection authority in case of unlawful
processing of Data.
The data subject may exercise the rights
listed above by writing to FCA Italy
S.p.A., Corso Giovanni Agnelli 200 -
10135 Turin or directly on the website
https://privacyportal.fcagroup.com.
Furthermore, the data subject has the
right to lodge a complaint with the
competent Data Protection Authority if
he or she considers that his or her rights
have been violated as a result of the
processing of his or her personal data.
WARNINGS
In the event of danger (fire, visible
smoke or hazardous road conditions
or dangerous positions), do not wait
for voice contact with the Emergency
service operator, but exit from the car
immediately and go to a safe place, if in a
condition to do so.
Do not place network CB radios or
aftermarket electrical equipment to
avoid interference. Such interference
could prevent the system form making
the emergency call.
Ignoring system fault signals (red LED on
the ceiling light and dedicated messages
on the instrument panel) may mean
that you cannot make an EU eCall, if
necessary.
Even if the EU eCall system is fully
functional, factors outside the control
of FCA could interfere with or prevent
operation of the EU eCall. These
factors can be identified in: clogged or
unavailable satellite signals, network
connection, adverse weather conditions,