3 Troubleshooting Functional Failures During Operation
63
No.
Items to check and commands
Action
12
Execute the
show
web-authentication
logging
command and check for operation
problems.
If the following operation log data is not displayed with operation
log type
LOGIN
, authentication has failed:
Login succeeded
Login update succeeded
Check the operation log, and review the settings of the RADIUS
server, internal Web authentication DB, and configuration. (For
details about the operation log, see the manual
Operation
Command Reference
)
If authentication information for the port to which the
authentication terminal is connected is not displayed, check
whether the authenticating port has been configured
correctly by using the
web-authentication
port
configuration command.
Make sure the authenticating port to which the terminal is
connected is neither in the link-down status nor shut down.
For other cases, check the Web authentication configuration.
#1
Check the following configuration command settings:
1.
When both the
switchport mac vlan
and
no switchport mac auto-vlan
are
not set
- The VLAN ID for the RADIUS server has been set by
vlan mac-based
.
- The VLAN ID of the authenticating port does not match
switchport mac
dot1q vlan
.
2.
When both the
switchport mac vlan
and
no
switchport mac auto-vlan
are
set:
- The VLAN ID of the authenticating port matches
switchport mac vlan
.
#2
Be careful of the following when using a VLAN name configured using the
name
configuration command as a VLAN after RADIUS authentication.
Specify a unique VLAN name. If the same VLAN name is used for two or more
VLANs, the smallest VLAN ID is allocated as the post-authentication VLAN in
RADIUS authentication mode.
Do not specify a number at the beginning of the VLAN name. A number at the
beginning will be recognized as the VLAN ID, which might result in an
authentication failure.
Check the following for the configuration related to Web authentication.
Содержание AX2500S
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Страница 127: ...101 Appendix A Detailed Display Contents of the show tech support Command...