Alaxala AX2500S, Руководство по устранению неисправностей

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3 Troubleshooting Functional Failures During Operation
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3.3.4 Update by using the "ppupdate" operation command is not possible
Check the following:
1. Check whether the update file specified by using the ppupdate operation command
is applicable for the Switch.

Make sure that the update file is appropriate for AX2500S series switches.

Make sure that the version of the update file is appropriate to the Switch model
to be updated.

Check the update file, and then execute the ppupdate operation command
again.
2. When FROM write fail [cnt=xxxxxxxx,size=xxxxxxxx,err=xxxxxxxx] is
obtained by the
show logging
operation command:

Execute the ppupdate operation command again. If an error still occurs, the
internal flash memory might be corrupted. Replace the Switch.
3.3.5 Restoring data by using the "restore" operation command is not possible
Check the following:
1. Check if the backup file has been created on the same Switch model as the one for
which data is to be restored.

To check the model name of the Switch, refer to the Model value displayed by
using the show version operation command.

If no-software is specified for the backup operation command, no-software
must be specified for the restore operation command as well.

Make sure that the version of the software at the time when the backup file
was created is appropriate for the Switch for which data is to be restored. If the
backup file contains a software version not supported by the target Switch
model, data cannot be restored. If
no-software is specified, all non-software
backup data is restored.

After checking the backup file, execute the restore
operation command
again.

If the error still occurs, the backup file might be corrupted.
2. When FROM write fail [cnt=xxxxxxxx,size=xxxxxxxx,err=xxxxxxxx] is
obtained by the
show logging
operation command:

Execute the restore operation command again. If an error still occurs, the
internal flash memory might be corrupted. Replace the Switch.
3.3.6 Saving or restoring the binding database is not possible
For the actions to be taken when the binding database used for DHCP snooping cannot be
saved or restored, see
3.5.4 Failures when the DHCP snooping functionality is used .