3 Troubleshooting Functional Failures During Operation
83
3.14 Communication failures in the IEEE 802.3ah/UDLD functionality
3.14.1 Port is in inactivate status by the IEEE 802.3ah/UDLD functionality
If the IEEE 802.3ah/UDLD functionality has deactivated a port, isolate the cause of the
problem according to the failure analysis method described in the following table.
Table 3-32
Failure analysis method when the IEEE 802.3ah/UDLD functionality is used
No.
Items to check and commands
Action
1
Execute the
show
efmoam
operation command and check the
failure type for the port that was
deactivated by the IEEE
802.3ah/UDLD functionality.
If
Down
is displayed for
Link
status
, go to No. 2.
2
Make sure the IEEE 802.3ah/OAM
functionality is enabled on the
partner switch.
If the IEEE 802.3ah/OAM functionality is not enabled on the
partner switch, enable the functionality.
If the IEEE 802.3ah/OAM functionality is enabled on the
partner switch, go to No. 3.
3
Execute the
show
efmoam
statistics
operation command
and check the information displayed
for
Thrashings
.
If the value of
Thrashings
has been incremented, a
prohibited configuration (multiple connection destinations) is
being used. Make sure only one device is specified as the
destination for the target physical port.
If the
Thrashings
value has not been incremented, go to
No. 4.
4
Make sure the Switch is directly
connected to the partner switch.
If a media converter or hub is connected between switches,
review and correct the network configuration so that the
Switch is directly connected to the partner switch. If a relay
device is absolutely necessary, use a media converter that
allows the link status on both sides to be identical (this action
is not recommended, however).
If the switches are directly connected, go to No. 5.
5
Execute the
show
efmoam
operation command and check the
number of times a response timeout
occurred during failure detection.
If the value displayed for
udld-detection-count
is less
than the initial value, an unidirectional link failure is more
likely to be detected even if a failure has not actually
occurred. Change this value.
If the value displayed for
udld-detection-count
is equal
to or more than the initial value, go to No. 6.
6
Check the filtering and QoS control
configurations.
The control frames (
slow-protocol
) used for the IEEE
802.3ah/UDLD functionality might have been discarded by
filtering or QoS control. See
3.15.1 Checking the filtering and
QoS control configuration information
.
If there is no problem, go to No. 7.
7
Check the cable connection.
The cable might be defective. Replace the cable used for the
target port.
Note: IEEE 802.3ah/OAM: An OAM protocol defined in IEEE 802.3ah
IEEE 802.3ah/UDLD: Unidirectional link failure detection functionality that uses IEEE
802.3ah/OAM
Содержание AX2500S
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