Chapter 1 Introduction
5
Customer service
If you have problems with your console, please follow these steps:
1. Refer to the manual for instructions.
2. If you do not find the answer in the manual, call your local dealer
or Electronic Theatre Controls for customer service. Please have
the following information available before you call:
•
Console model and serial number
•
Dimmer installation type
To reach Electronic Theatre Controls' customer service department call
800/775-4382 Monday through Friday, from 9:00 AM to 5:00 PM
Central Standard Time. If you call for emergency service after hours or
weekends, your call will be answered electronically and forwarded to
a service representative who will contact you as soon as possible.
Address all correspondence about the
Acclaim 300 to:
Electronic Theatre Controls, Inc.
Customer Service Department
3030 Laura Lane
Middleton, WI 53562
www.carlosmendoza.com.mx
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