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Proprietary & Confidential
3 Touchscreen Basics
Responding to Trouble Alerts
To ensure that all system components are operating under optimal
conditions, the system continually polls all of the wired and wireless
sensors paired with the system. It also continuously checks the GC3 Panel
to ensure that it is operating properly. If a trouble condition is detected, the
system alerts you of the issue.
Monitoring the System for Trouble Conditions
The system monitors the GC3 Panel and its sensors so it can notify you
when the following trouble conditions occur:
Cancel Report:
Cell Backup Failure:
Closing Report:
Code Entry Tamper:
Console Auxiliary Panic Alarm:
Console Fire Alarm:
Console Police Alarm:
Console, User Duress:
Cross Zone Trouble:
Duress Code:
Exit Error:
Fail To Communicate:
GSM Radio Modem Network Failure:
No Activity:
Opening Report:
Panel AC Failure:
Panel Low Battery:
Panel Programming Entry:
Panel Programming Exit:
Panel Tamper:
Receiver Jammed:
Recent Close:
Sensor Test:
Siren Supervision:
Zone Bypassed by Master User: <Zone Name>:
Zone Unbypassed: <Zone Name>:
Zone Loss Of Supervision:
Zone Low Battery:
The panel alerts you when the sensors
programmed into your system have low batteries.
Zone Tamper:
When a Trouble Condition Occurs
When a trouble condition occurs, the system alerts you so that either you
or your 2GIG alarm dealer can promptly address the issue and return the
system to proper working order:
An alert notification is sent to the system's Inbox and the
Messages icon flashes.
The system sounds six (6) alert tones every minute, until the alert
is acknowledged.
NOTE:
Consult your installer to determine if the
Trouble Doesn't Sound at Night
feature is enabled
on the system. When enabled, the system silences
only the alert tones only during the nighttime hours.
It will not stop the trouble alert notification from
displaying on the touchscreen so they can be
acknowledged, nor will it stop the trouble alert report
from being sent to the Central Station.
NOTE:
For compliance with
UL 985: Household
Fire Warning System Units
, the six (6) trouble alert
tones for Wireless Smoke/Heat/Freeze Alarms and
Wireless Carbon Monoxide Detectors are required
to sound at an interval of once every four (4) hours,
until the condition causing the alert is resolved. See
"Q37: Trouble Resound Delay After Hold Off, in
Days (0-7)" on page 1
.
A trouble report is sent to the Central Station.
NOTE:
Consult your installer to determine if the
Trouble Reports to CS
feature is enabled. When
enabled, the system transmits trouble reports about
sensors to the Central Station.
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