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Using the Inbox
There are three (3) types of messages that arrive in the Inbox: Alerts,
Alarms, and Messages. When a new message arrives, the
Messages
system icon at the top of the screen blinks and shows the number of new,
unread messages.
Figure 5
Messages System Icon
Reading Alert Messages
To read an alert message:
1.
Tap the
Unread Messages
system icon.
2.
In the drop-down menu, tap
Alerts
.
Figure 6
Unread Messages > Alerts
The system reveals the alert messages.
Reading Alarm Messages
If the system goes into an alarm state, a message is sent to the Inbox.
To read an alarm message:
1.
Tap the
Unread Messages
system icon.
2.
In the drop-down menu, tap
Alarms
.
Figure 7
Unread Messages > Alarms
NOTE:
If a user duress report has been transmitted
to the Central Station, a notification message about
the silent alarm is not sent to the Inbox. See
"Transmit a User Duress Report" on page 35
.
The system reveals the alarm messages.
Reading Incoming Messages
Your Remote Service Provider has the ability to transmit messages about
system upgrades, additional services, special regional weather alerts, and
so on. When a new message arrives, the system emits three (3) beeps
once every minute until the message is read.
When transmitting messages to your system, the Central Station can:
Mark a Message as Public or Private:
A public message can
be read by any user. A private message can only be opened by
users who know the Master User Code.
Classify a Message as High or Low Priority:
Message
classified by the sender as High priority messages appear in
GRAY. Low priority messages appear in YELLOW.
Specify When or If Messages Expire:
There is no enforced
limit on the number of messages that you can keep in the Inbox.
However, messages that have been set to expire will be
automatically removed from the Inbox at the time and date
specified by the sender.
To read messages sent by the Central Station:
1.
Tap the
Unread Messages
system icon.
2.
In the drop-down menu, tap
Messages
.
Figure 8
Messages > Reading Messages
This reveals the
Messages
screen.
3.
Before opening the message, it helps to understand the following:
If a message was marked by the sender as
Low
priority,
it appears in GRAY.
If a message was marked by the sender as
High
priority,
it appears in YELLOW.
If a message was marked as private, a lock icon appears
next to the message.
Figure 9
Messages—Priority and Security
4.
Tap the desired message to open it.
5.
If the message was marked as private, enter your system's four-
digit Master User Code.
3 Touchscreen Basics
Proprietary & Confidential
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