User Guide for the SIP-T32G IP Phone
100
Why doesn’t the phone ring?
Check the ringer volume on your phone. To adjust the ringer volume setting, press the
Volume key when the phone is on-hook and idle. For more information, refer to
Volume
on page
28
.
Why can’t I receive calls?
Check the SIP registration with your system administrator.
Check DND (Do Not Disturb) mode is turned off on your phone. Refer to
Do Not
Disturb (DND)
on page
66
.
Check call forward feature is disabled on the phone. Refer to
Call Forward
on page
67
.
Check whether the caller number is stored in the blacklist directory. Refer to
Blacklist
on page
35
.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the handset jack on the
phone and handset. Refer to
Phone Installation
on page
10
.
Why is my headset not working?
Check to ensure that the headset cord is fully connected to the headset jack on the
phone. Refer to
Phone Installation
on page
10
.
Check to ensure that the headset mode is activated. Refer to
Headset Use
on page
42
.
Check to ensure that the headset volume is adjusted to an appropriate level. Refer
to
Volume
on page
28
.
How to change the user password?
You can change the user password via web user interface:
1.
Click on Security->Password.
2.
Enter the current user password in the Current Password field.
3.
Enter the new user password in the New Password field and Confirm Password field.
4.
Click Confirm to accept the change.
You can also contact your system administrator for help.
How to reboot the phone?
To reboot the IP phone via web user interface:
1.
Click on Phone->Upgrade.
Summary of Contents for SIP-T32G
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