Troubleshooting Methods
541
(1) If the local log files are configured to be uploaded to the server by the parameter “static.auto_pro-
vision.local_log.backup.enable”, the phone will clear all the local log files on the phone once suc-
cessfully backing up.
(2) If “static.auto_provision.local_log.backup.enable” is set to 0 (Disabled), the phone will erase half of
the logs from the oldest log information on the phone.
Example:
static.local_log.max_file_size = 1024
Permitted
Values
T40P/T40G/T23P/T23G/T21(P) E2/T19(P) E2:
Integer from 256 to 1024
Other phones:
Integer from 256 to 2048
Default
T40P/T40G/T23P/T23G/T21(P) E2/T19(P) E2:
256
Other phones:
1024
Web UI
T40P/T40G/T23P/T23G/T21(P) E2/T19(P) E2:
Settings > Configuration > Max Log File Size (256-1024KB)
Other phones:
Settings > Configuration > Max Log File Size (256-2048KB)
Parameter
static.auto_provision.local_log.backup.enable
<y0000000000xx>.cfg
Description
It enables or disables the phone to upload the local log files to the provisioning server or a specific
server.
Note
: The upload path is configured by the parameter “static.auto_provision.local_log.backup.path”.
Permitted
Values
0
-Disabled
1
-Enabled, the phone will upload the local log files to the provisioning server or the specific server to
back up these files when one of the following happens:
- Auto provisioning is triggered;
- The size of the local log files reaches the maximum configured by the parameter “static.local_
log.max_file_size”;
- It’s time to upload local log files according to the upload period configured by the parameter “stat-
ic.auto_provision.local_log.backup.upload_period”.
Default
0
Parameter
static.auto_provision.local_log.backup.upload_period
<y0000000000xx>.cfg
Description
It configures the period (in seconds) of the local log files uploads to the provisioning server or a spe-
cific server.
Note
: It works only if “static.auto_provision.local_log.backup.enable” is set to 1 (Enabled).
Permitted
Values
Integer from 30 to 86400
Default
30
Parameter
static.auto_provision.local_log.backup.path
<y0000000000xx>.cfg
Description
It configures the upload path of the local log files.
