Configuration Parameters
516
reached the maximum number of calls or have waited too long.
Permitted
Values
0
-Disabled (power LED indicator does not flash)
1
-Enabled (power LED indicator fast flashes (300ms) red)
Default
0
Parameter
features.homescreen_softkey.acd.enable
<y0000000000xx>.cfg
Description
It enables or disables the phone to display the ACD soft keys such as
Login
or
Logout
on the idle
screen.
Note
: It works only if “account.X.acd.enable” is set to 1 (Enabled).
Permitted
Values
0
-Disabled
1
-Enabled
Default
1
Parameter
bw.virtual_user.1.enable
<MAC>.cfg
Description
It enables or disables the virtual account for the call center.
Note
: It works only if “bw.xsi.enable” is set to 1 (Enabled).
Permitted
Values
0
-Disabled
1
-Enabled
Default
0
Supported
Devices
All phones except T48G, T46G, T42G, T41P and T29G
Parameter
bw.virtual_user.1.label
<MAC>.cfg
Description
It configures the virtual account label displayed on the phone.
Note
: If you leave it blank, the virtual user name uses VirtualUser1 by default.
Permitted
Values
String within 99 characters
Default
Blank
Supported
Devices
All phones except T48G, T46G, T42G, T41P and T29G
Parameter
bw.virtual_user.1.xsi.dnd.enable
<MAC>.cfg
Description
It enables or disables the user to control the DND status for the virtual account.
Note
: It works only if “bw.virtual_user.1.enable” is set to 1 (Enabled).
Permitted
Values
0
-Disabled
1
-Enabled
Default
0
Supported
Devices
All phones except T48G, T46G, T42G, T41P and T29G
Parameter
bw.virtual_user.1.xsi.user
<MAC>.cfg
Description
It configures the user ID of virtual account for XSI access authentication.
Note
: It works only if “bw.xsi.enable” is set to 1 (Enabled).