Xerox WorkCentre XK25c, User Manual

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Troubleshooting 65
Print Quality Problems
(continued)
Symptom Cause and Solution
Characters with white
lines
Q
The print cartridge may be running out of
ink. Replace the print cartridge. The
Status monitor shows the amount of ink
left in the cartridge.
Q
Remove and reinstall the print cartridge.
See Section 5
Maintenance/Replacing
the Ink Cartridge.
Q
The print head may need cleaning. See
Section 5
Maintenance/Print Head
Nozzle procedure.
Q
If printing on transparencies, try changing
the fill pattern in your application
software.
Incorrect format or
characters do not align
correctly at left margin.
Q
The media is incorrectly loaded or is an
unsupported size or type. See Section 1
Getting Started/Paper Guidelines. For
special media, it is recommended to feed
one sheet at a time.
Q
Make sure you do not have hard-coded
spaces at the left margin in your
application.
Q
The print head may need cleaning. See
Section 5
Maintenance/Print Head
Nozzle procedure.
Q
The print cartridge may be mis-aligned.
See Section 5
Maintenance/Cartridge
Alignment.
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