Troubleshooting
Symptom
Solutions
The output is blank.
•
Turn off the printer, then turn it on again.
•
If the error persists, contact your Xerox representative.
Streaks appear in the output.
•
Replace the Smart Kit Drum Cartridge.
•
Contact your Xerox representative.
The output has a mottled
appearance.
•
Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
•
Ensure that the humidity in the room is within specifications. For details,
see Relative Humidity.
Ghosting appears in the printed
output.
•
Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
•
Change the Paper Type settings in the print driver.
In the Printing Preferences of the print driver, on the Paper/Output tab,
change the Paper Type setting.
•
Replace the Smart Kit Drum Cartridge.
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Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
