manualshive.com logo in svg

Xerox WorkCentre Pro 580, User Manual

Share
Download
Xerox WorkCentre Pro 580 User Manual Download Page 171

6.19

Troubleshooting

Resetting the Machine

If you are experiencing problems or the machine locks up, 
you may need to reset the machine. Use the following 
instructions to reset and reboot the machine.

N

OTE

: 

This programming sequence must be performed 

within 1.5 seconds.

1

Press the 

Stop

 button.

2

Press the 

 Scroll/Volume

 button.

3

Press the 

 

Scroll/Volume

 button.

4

Press the 

Stop

 button.

Summary of Contents for WorkCentre Pro 580

Page 1: ......

Page 2: ...dged Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted including without limitation...

Page 3: ...r Machine for Use 1 14 Attaching the Trays 1 15 Connecting to the Phone Line 1 17 Connecting to the Computer 1 18 Plugging In the AC Power Cord 1 19 Loading Paper 1 20 Installing the Laser Printer Car...

Page 4: ...22 Receiving in AUTO Mode 3 22 Receiving Automatically in ANS FAX Mode 3 24 Receiving Manually in TEL Mode 3 25 Receiving Manually Using an Extension Telephone 3 25 Making a Copy 3 27 Copying Overvie...

Page 5: ...ent 4 11 Canceling a Print Job 4 14 Printing Help 4 15 Printing Several Pages Per Sheet 4 15 Scaling Your Document 4 16 Fitting Your Document To a Selected Paper Size 4 17 Printing Posters 4 19 Printi...

Page 6: ...6 12 Print Quality Problems 6 14 Resetting the Machine 6 19 Appendix A 1 Specifications A 2 Print Media A 7 Selecting Print Media A 7 Specialty Paper Guidelines A 10 Safety Information A 11 FCC Regula...

Page 7: ...3 Supplies 1 4 Safety Notes 1 5 Contents 1 8 Main Components and Functions 1 9 Installing the WorkCentre Pro 580 Choosing a Location 1 14 Preparing Your Machine for Use 1 14 Attaching the Trays 1 15...

Page 8: ...sing the creative printing features on various kinds of print media such as plain papers envelopes transparencies labels and so on Copy Make up to 99 copies of a 20 page document on the WorkCentre Pro...

Page 9: ...m dealerconnection Email techsupport omnifax xerox com Fax 1 800 210 6551 Call Service and Support at 1 800 693 6664 or place a service call via e mail service omnifax xerox com A Customer Service Sup...

Page 10: ...ntre and WorkCentre Pro products call toll free 1 800 692 6664 or your local Xerox Authorized Dealer http partner xerox com dealerconnection WorkCentre Pro 580 Laser Printer Cartridge 113R00632 Always...

Page 11: ...t in hazardous radiation exposure Unplug the WorkCentre Pro 580 from the wall outlet before cleaning Always use materials specifically designated for this system Use of other materials may result in p...

Page 12: ...be left on continuously Slots and openings in the cabinet and in the back and bottom of the system are provided for ventilation To ensure reliable operation of the WorkCentre Pro 580 and to protect it...

Page 13: ...appear on the photoreceptor will result in poor copy quality and may shorten the service life Do not put your hands into the fuser area The fuser is extremely hot and severe burns can result from cont...

Page 14: ...rinter cartridge Document exit tray Document input tray Handset Handset cradle Power cord Telephone line cord Parallel cable Driver User Guide CD ROM TextBridge Pro Millenium CD ROM Quick Reference Gu...

Page 15: ...s Scanner Components Items to be faxed copied or scanned use the scanner path which consists of the following components Document input tray Supports original documents Document guides Aligns document...

Page 16: ...h consists of the following parts Automatic paper feeder extension tray Supports the print paper Aligns paper Use to feed paper one sheet at a time Paper guides Automatic paper feeder Holds paper Manu...

Page 17: ...0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Extension Power cord connector Telephone line jack IEEE 1284 Parallel cable Front cover Cover re...

Page 18: ...n or off When held down you are prompted to enter the time duration Paper Save Turns Paper Save mode 2 up on or off When held down you are prompted to select 2 up Fax then 2 up copy Toll Save Turns th...

Page 19: ...opy a document Start Enter Starts a job Also use to activate the selection shown on the display Stop Use to stop an operation at any time RCV Mode Contrast When a document is loaded use to choose the...

Page 20: ...ur machine In direct sunlight Near heat sources or air conditioners In a dusty or dirty environment Preparing Your Machine for Use When you take your machine out the box note that it has been packaged...

Page 21: ...ots on the front of the WorkCentre Pro 580 NOTE Your machine is shipped with the paper exit tray already installed Remove securing tape if not done previously then extend the tray to use Fold out the...

Page 22: ...left side of your machine 2 Hold the cradle using your hand as shown 3 Attach the handset cradle to the main body Insert the two tabs of the cradle into the slots on the left side of the machine as sh...

Page 23: ...e If you want to use a regular phone or answering machine with your WorkCentre Pro 580 connect it to the jack labeled EXT LINE on the back of the machine If you want to use both connect the answering...

Page 24: ...and the WorkCentre Pro 580 is unplugged from the power outlet To connect the WorkCentre Pro 580 to a computer using a parallel cable use the following steps 1 Plug the parallel cable into the connecto...

Page 25: ...e date and time After entering the date and time if there is no paper loaded the display will show NO PAPER then if there is no cartridge installed the display will show JAM NO CARTRIDGES WARNING Ther...

Page 26: ...d print media specifications NOTE For stand alone copy and fax operations your machine supports A4 letter and legal paper After loading paper make sure that you select the correct paper size 1 Pull th...

Page 27: ...the page going into the tray first NOTE Letterhead is shown in the previous illustration for reference only 4 Adjust the paper guides to the width of the print media Slide the guides until they light...

Page 28: ...towards you 2 Unpack the laser printer cartridge from its plastic bag and then carefully remove the protective cover sheet CAUTION Do not touch the green photoreceptor drum Scratches or smudges that...

Page 29: ...ge slots inside the machine one on each side 5 Grasp the handle on the front of the laser printer cartridge and slide it down along the cartridge slots until it clicks into place 6 Close the cover Mak...

Page 30: ...on to access the Time Date Setup menu 3 The display prompts you to choose a DATE FORMAT Press the Start Enter button 4 Press or to select the desired date format then press the Start Enter button NOTE...

Page 31: ...shows the date and time you have set Setting Your Fax Number and Name System ID In some countries you are required by law to indicate your fax number on any fax you send The System ID including your t...

Page 32: ...rs 6 Enter your ID name This can be any name up to 40 characters in length You can enter alphanumeric characters using the Number keypad Special symbols such as and can be included by pressing 0 repea...

Page 33: ...below to enter up to 40 letters and special characters numbers or spaces 1 Locate the button labeled with the letter you want press the button repeatedly until the correct letter appears in the displa...

Page 34: ...e letter you want The blinking cursor moves right and the next letter appears on the display 3 Select additional letters in the same way When you have finished entering the letters press the Start Ent...

Page 35: ...ng and tolls for fax calls Toner Save Mode Toner Save mode can be set to conserve the supply of toner in your laser printer cartridge Press the Toner Save button on the front panel to turn this mode o...

Page 36: ...y how long the machine waits before going to the Power Save mode press and hold down the Power Save button press or to select ON and press the Start Enter button Select the desired time length among 5...

Page 37: ...the paper If the LED is off Paper Save mode is deactivated To set up the Paper Save mode option press and hold down the Paper Save button and select the desired option by pressing or then the Start En...

Page 38: ...etting Started Toll Save Mode Toll Save mode allows you to save on the toll charges for telephone calls by transmitting the document stored in memory during the time slot when the call charge is disco...

Page 39: ...ur computer to properly communicate with the WorkCentre Pro 580 for printing and scanning All of the necessary drivers are contained on the CD included with your WorkCentre Pro 580 The topics included...

Page 40: ...01 User rights Administrative rights should be set for installation on Windows NT and Windows 2000 Recommended Operating systems Windows 98 Windows 98 SE Windows ME Windows NT 4 Workstation or Server...

Page 41: ...your CD ROM drive The CD ROM automatically starts and the opening window appears If the opening window does not appear click Start and then Run Type D Xerox exe replacing D with the letter of your CD...

Page 42: ...The installation will proceed displaying the progress screens 5 When the installation is completed The message box recommends you restart your computer Click Reboot Windows then Windows restarts If yo...

Page 43: ...all applications are closed on your PC A system reboot is required after the software is un installed 1 Start Windows if not already started 2 From the Start menu select Programs then select WorkCent...

Page 44: ...2 6 Installing Software 4 When un installation is done click OK 5 Restart your computer manually to complete the un installation...

Page 45: ...how to use the advanced fax features and change the settings on the fax system This chapter provides information on the following topics Setting up the WorkCentre Pro 580 3 2 Sending a Fax 3 12 Receiv...

Page 46: ...ode press or The display shows the current ringer volume setting 2 Press or repeatedly until you find the desired loudness Four levels are available 0 3 You will hear the selected volume and the displ...

Page 47: ...choosing the desired volume level press the OHD V Req button to return to the standby mode Setting Alert Tones You can choose an alarm tone to sound when abnormal operating conditions occur for exampl...

Page 48: ...isplay changes to KEY VOLUME 3 Press the Start Enter button to access the Key Volume menu 4 Press or repeatedly to select ON or OFF Press the Start Enter button for your desired selection The display...

Page 49: ...ss or until SYSTEM SETUP appears Press the Start Enter button The display shows the first feature menu LANGUAGE 3 Scroll through the features by pressing or repeatedly 4 When the feature you desire is...

Page 50: ...k fax barrier DRPD mode distinctive ring pattern detection LANGUAGE You can select the LCD display language The available languages are ENGLISH GERMAN FRENCH ITALIAN SPANISH PORTUGUESE and DUTCH Press...

Page 51: ...on which you will be printing LETTER A4 and LEGAL sizes are available Press or repeatedly to select the desired setting press the Start Enter button NOTE If you set the Auto Reduction menu option or...

Page 52: ...ill be printed on two sheets of paper at the actual size If the data is within the margin and the Auto Reduction feature is turned on it will be reduced to fit onto the appropriate size paper Discard...

Page 53: ...will start receiving The password is preset to 9 at the factory You may change the remote receive start code by selecting any number from 0 to 9 on the number keypad NOTE Only the middle digit can be...

Page 54: ...ds the number reported by the remote fax to be an exact match to a one touch or speed dial number in the WorkCentre Pro 580 If you have a problem receiving faxes turn this feature off DRPD Distinctive...

Page 55: ...NG Call your fax number from another telephone It is not necessary to place the call from a fax machine When your machine begins to ring do not answer the call The machine requires several rings to le...

Page 56: ...aper carbon coated paper etc coated paper glossy etc thin paper onion skin airmail paper etc thick paper small or short paper such as a label voucher etc paper made of cloth or metal To feed any of th...

Page 57: ...t use cardboard Blue lines on a ruled pad will not fax well When sending typical text based documents you should not need to adjust the resolution and the contrast However if you send documents with u...

Page 58: ...nded for Standard Documents with normal sized characters Fine Documents containing small characters or thin lines or for sending documents printed with a dot matrix printer Super Fine Documents contai...

Page 59: ...until it is grasped and pulled into the machine Up to 20 sheets may be inserted at a time If you insert more than one sheet stagger the leading edge of the document slightly and insert the document w...

Page 60: ...Stop button any time during transmission If the transmission has started STOP PRESSED appears in the display and the transmission is canceled The WorkCentre Pro 580 purges documents remaining in the...

Page 61: ...transmit The redial memory in your machine retains the last 10 numbers called The WorkCentre Pro 580 does not count the duplicates 1 Press and hold the Redial Pause button for about 2 seconds REDIAL P...

Page 62: ...ton on the WorkCentre Pro 580 The machine begins to transmit 4 Replace the handset and the call will end automatically Voice Request If you are sending or receiving a document and need to speak to the...

Page 63: ...eceiving a document Answering a Voice Request When the phone rings after sending or receiving a fax pick up the handset and answer it If you do not answer the Voice Request the WorkCentre Pro 580 prin...

Page 64: ...es to fax reception mode However if a fax is not sensed the WorkCentre Pro 580 routes the call to the answering machine and the caller can leave a message In TEL mode the automatic fax reception is tu...

Page 65: ...k You can easily suspend or change Distinctive Ring Pattern Detection at any time For details on this feature see page 3 10 With the DRPD feature active DRPD appears in the display and the previously...

Page 66: ...ou receive a call the machine answers the call on the specified number of rings and receives a fax automatically To change the number of rings See Setting User Selectable Features on page 3 5 To adjus...

Page 67: ...ond ringing tone indicating a voice phone call 4 Life the handset to answer the call If the voice call is not answered within a specified time the machine will switch to automatic fax reception mode N...

Page 68: ...ted on the line the fax receive mode is automatically activated NOTES If you set your machine to ANS FAX mode and your answering machine is switched off or no answering machine is connected to the Wor...

Page 69: ...er button 4 Replace the handset The machine begins receiving and returns to Standby mode when the reception is complete Receiving Manually Using an Extension Telephone This features works best when yo...

Page 70: ...ote receive start code for machines with extension phones rather than handsets The asterisks in the code are fixed characters but the number can be changed See Setting User Selectable Features on page...

Page 71: ...ultiple copies 1 to 99 copies of the document can be made Reduce Enlarge You can reduce or enlarge the size of a copied image from 50 to 200 in increments of 1 Collation When the Collate Copy menu opt...

Page 72: ...n into the automatic document feeder until it is grasped and pulled into the WorkCentre Pro 580 2 Press the Copy button 3 Using the numeric keypad enter the number of copies you wish to make The defau...

Page 73: ...9 3 For two or more copies enter the desired number and press the Start Enter button 4 To reduce or enlarge the image size enter the percent value of the desired zoom rate 50 to 200 then press the Sta...

Page 74: ...hone number You can insert a pause in the telephone number when you are setting up a One Touch or Speed Dial number or when you dial a number without lifting the handset To insert a pause press the Re...

Page 75: ...roup dialing the display shows GROUP ASSIGNED then prompts you to press another one touch button 2 Enter the fax number you want to store by using the number keypad then press the Start Enter button T...

Page 76: ...ou press the one touch dial number stored for group dial the display briefly shows G REGISTERED to indicate that the number is used for group dial then you can edit the number 3 When you have finished...

Page 77: ...store numbers in the one touch dial locations make a note of the numbers on the label to remind you which number is stored in each position 1 Remove the clear cover and label 2 Write information on t...

Page 78: ...re by using the number keypad then press the Start Enter button If you make a mistake while entering a number press or to select the digit and re enter the correct number or press the Search Delete bu...

Page 79: ...mber stored for group dial the display briefly shows G REGISTERED to indicate that the number is used for group dial then you can edit the number 4 When you have finished editing press the Start Enter...

Page 80: ...l any number previously busy Before you can use this feature you must program the one touch and speed dial numbers in a group Storing One Touch or Speed Dial Numbers for Group Dialing 1 Press the Setu...

Page 81: ...al number that you wish to include in the group 6 Press a one touch button for the fax number you wish to include in the group Or Enter a 2 digit speed dial location for the fax number you wish to inc...

Page 82: ...isplay shows the first menu FAX NAME NUMBER 2 Press or until you find GROUP DIAL SETUP then press the Start Enter button 3 Press the one touch group dial button used for the group dial number you want...

Page 83: ...ansmission page 3 46 Delayed transmission page 3 48 and Toll Save transmission page 3 61 When the display requests you to enter the remote fax number press the one touch button where you stored the gr...

Page 84: ...ms from the Start menu 3 Select Xerox WorkCentre Pro 580 on the Programs menu and select Control Centre Lite 4 The ControlCentre Lite dialog box appears Gets the Phonebook numbers stored in your machi...

Page 85: ...onebook number in the Phonebook list and click Edit The Edit dialog box will appear 7 Enter any name and number and click OK to save the information you just entered NOTE To enter a pause in the phone...

Page 86: ...o your WorkCentre Pro 580 This may be useful if you send to several different sets of faxes NOTE Use this procedure to save One Touch and Speed Dial information You will need to manually recreate any...

Page 87: ...then click Open 5 You can write the phonebook to your WorkCentre Pro 580 by clicking on Write 6 Click Exit when you are finished Searching for a Programmed Number in the Memory There are two ways to s...

Page 88: ...When the name and number you want appears on the display press the Start Enter button to dial If a document is loaded the document begins to be transmitted when the remote fax machine answers the phon...

Page 89: ...ast For details see page 3 13 2 Press the OHD V Req Off hook dial Voice request button When you hear the dial tone enter your long distance code or access code you will hear the machine dial the numbe...

Page 90: ...lly erased from memory 1 Adjust the document guides to match the width of the document Load your document face down into the automatic document feeder until it is grasped and pulled into the machine I...

Page 91: ...7 The document will be scanned into memory The display shows the memory capacity and the number of pages being stored The WorkCentre Pro 580 begins sending the documents in order of the numbers you e...

Page 92: ...BROADCASTING 3 Press or until DELAYED FAX appears and press the Start Enter button to access the Delayed FAX menu 4 Enter the number of the remote machine using the ten number keypad There are three...

Page 93: ...age 1 27 NOTE The name entered identifies this delayed fax operation This makes it easier to identify the operation if you need to add documents or cancel the operation 8 Press the Start Enter button...

Page 94: ...on of any operation already in progress A priority fax interrupts a broadcast operation between stations for example when transmission to station A ends but before transmission to station B begins or...

Page 95: ...n to confirm the number The display prompts you to enter a name 6 If you want to assign a name to the transmission enter the name If not skip over this step For details on how to enter a name using th...

Page 96: ...r machine using a poll code only those who know the poll code can poll your machine 1 Adjust the document guides to match the width of the document Load your document face down into the automatic docu...

Page 97: ...chine If not the file will be automatically erased after being polled by a remote machine 7 Press or to highlight YES or NO then press the Start Enter button To store the document in the bulletin boar...

Page 98: ...The display asks you for a 4 digit code Poll code 0000 represents no code 4 If the remote machine is secured with a poll code you must enter the correct code and press the Start Enter button Or If the...

Page 99: ...tails see page 3 13 2 Press the Advanced FAX button The display shows the first menu BROADCASTING 3 Press or until ADD SCHEDULE appears and press the Start Enter button The display shows the operation...

Page 100: ...l then press the Start Enter button The display asks you to confirm your selection 4 Press the Start Enter button to cancel the selected operation The operation is deleted from memory Or press the Sto...

Page 101: ...y pressing the Flash Status button 1 When you are talking on the telephone and hear the call waiting signal press the Flash Status button once The first caller is put on hold and you are connected to...

Page 102: ...orwarding Received Faxes You can forward all faxes which you receive during a specified date and time period to a specified remote station This can be useful when you are away from your WorkCentre Pro...

Page 103: ...s prompts you to enter the end time 5 Enter the date and time for Fax Forwarding to end and press the Start Enter button NOTE The display shows the current date and time or the previously programmed s...

Page 104: ...t fax forward telephone number is displayed 2 Enter a new number or use the or to move the cursor under the desired digit and enter a new number from the number keypad Press the Start Enter button The...

Page 105: ...the press the Start Enter button The display shows briefly the time you have set then returns to Standby mode NOTE Toll save time slot may vary depending on your contract with your long distance phone...

Page 106: ...will be scanned into memory The display shows the memory capacity and the number of pages being stored 5 The machine returns to Standby mode and the display alternates between messages to remind that...

Page 107: ...The selected list will be printed Help Shows the machine s basic functions and commands and can be used as a quick reference guide Sent Journal Shows activity information for the last 40 fax transmis...

Page 108: ...ssion Priority transmission Broadcasting Send polling and Toll Save fax The list shows the starting time type of operation etc System Data List Shows the status of the user selectable options After yo...

Page 109: ...er Feeder 4 4 Using the Manual Paper Feeder 4 7 Specialty Paper Guidelines 4 10 Printing Printing a Document 4 11 Canceling a Print Job 4 14 Printing Help 4 15 Printing Several Pages Per Sheet 4 15 Sc...

Page 110: ...outcome The paper you choose should be appropriate for the project For example use greeting card paper when making party invitations Size Choose any size paper that fits easily within the paper guide...

Page 111: ...in poor condition with tears dust wrinkles curled or bent edges or that doesn t lie flat can jam the printer Envelopes with thick or crooked edges envelopes that are damaged curled wrinkled or irregu...

Page 112: ...gle sheet manual feeder To print horizontally landscape orientation make this selection through the printer driver Do not print on paper smaller than 3 by 5 inches 76 2 by 127 mm Using the Automatic P...

Page 113: ...tack of transparencies to prevent feeding failures Be careful not to scratch or leave fingerprints on the print sides 3 Load the print material into the automatic paper feeder Load only as much paper...

Page 114: ...h paper guides to fit against the paper s edges Ensure the paper lies flat in the tray Print Side Up Most papers print better on one side than on the other This is especially true for coated or specia...

Page 115: ...ia in the automatic paper feeder NOTES Make sure that you select the Manual for Paper Source and the correct paper size and type from your printer driver before starting your print job When you use th...

Page 116: ...n for reference only CAUTION Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesive These envelopes may severely damage the printer Load the label sheet with the ad...

Page 117: ...4 9 Printing 3 Press the Start Enter button to start manual feeding If you have more than one page to print press the Start Enter button for each page Start Enter...

Page 118: ...ackaging until ready for use Store unused film at temperatures between 59o F to 86o F 15o C to 30o C The relative humidity should be between 10 and 70 For labels follow these guidelines Verify that th...

Page 119: ...he document or open the document you want to print 2 Select Print from the File menu The Print dialog box for your application appears the Print dialog box for your application may look slightly diffe...

Page 120: ...u to select the direction in which information is printed on a page Portrait prints across the width of the page letter style Landscape prints across the length of the page spreadsheet style Paper Sou...

Page 121: ...The higher the setting the sharper the clarity of printed characters Higher settings may increase the time it takes to print a document The Toner Save Mode option allows the WorkCentre Pro 580 to use...

Page 122: ...button 2 Select Settings then Printers to open the Printers window 3 Select the WorkCentre Pro 580 4 Click the right mouse button and select Properties or Document Defaults depending on your operating...

Page 123: ...option that prints several pages on one sheet of paper by reducing the size of each page and organizing them in rows and columns 1 To change the print settings from your software application access t...

Page 124: ...can scale your print job on a page 1 Access the WorkCentre Pro 580 printer driver properties See page 4 11 to access the printer properties 2 Click the Output tab and select Scale Printing in the Typ...

Page 125: ...h this printer feature you can scale your print job to any selected paper size regardless of the digital document size This can be useful when you want to check fine details on a small document 1 Acce...

Page 126: ...t to Page in the Type drop down list under the Output Mode section 3 You ll see the Application page size and be prompted to select Fit to Paper Size Select the correct size from the drop down list 4...

Page 127: ...re Pro 580 printer driver properties See page 4 11 to access the printer properties From the Paper tab select the paper orientation source and size 2 Click the Output tab and Poster Printing in the Ty...

Page 128: ...2x2 the output will be automatically stretched to cover 4 physical pages 4 You may specify an overlap in millimeter or inch to make it easier to reconstruct the resulting poster 5 Click OK then start...

Page 129: ...several predefined watermarks that come with the WorkCentre Pro 580 and they can be modified or you can add new ones to the list To use an existing watermark 1 Access the WorkCentre Pro 580 printer d...

Page 130: ...size color and angle There are three checkboxes at the bottom of the dialog box Transparent Text Allows the document to show through the watermark As Outline Only Prints the text outline of the waterm...

Page 131: ...From the Watermark tab select the watermark you want to delete in the Messages drop down list 3 Click Delete 4 Click OK Using Page Overlay What is an Overlay An overlay is text and or images stored i...

Page 132: ...verlay containing your logo or image 1 Create or open a document containing the text or image you want to use for page overlay Position the items exactly as you wish them to appear when printed as an...

Page 133: ...not printed out Instead it will be stored on your computer s hard disk drive NOTE The overlay document size must be the same as documents you will print with the overlay Using Page Overlay After an ov...

Page 134: ...ing Select the overlay from the Overlay List box 5 If necessary click the Query Page Overlay check box If this box is checked a message box will appear each time you submit a document for printing ask...

Page 135: ...t are no longer used 1 In the WorkCentre Pro 580 printer properties dialog box click the Overlays tab 2 Select the overlay you want to delete from the Overlay List box 3 Click Delete Overlay 4 Click Y...

Page 136: ...u need to install the WorkCentre Pro 580 printer driver on each computer that will print documents to the printer Setting Up Host Computer 1 Start Windows 2 From the Start menu select Control Panel an...

Page 137: ...apture Printer Port 4 Select the port you want check the Reconnect at log on box then click OK 5 From the Start menu select Settings then Printers 6 Double click your printer icon 7 From the Printers...

Page 138: ...4 30 Printing...

Page 139: ...e The topics included in this chapter are Guidelines for Maintenance 5 2 Clearing Memory 5 2 Cleaning the OPC Drum 5 3 Adjusting Shading 5 4 Setting the Machine to be Checked by Phone 5 4 Auto Supply...

Page 140: ...l storms Lift the machine from the bottom only Do not lift the unit by the front panel or any of the trays Clearing Memory You can selectively clear information stored in your machine s memory 1 Press...

Page 141: ...andby mode press the Stop button Cleaning the OPC Drum If you are getting streaks or spots on your print you may need to clean the OPC drum 1 Make sure that paper is loaded in the automatic paper feed...

Page 142: ...e display shows the first setup menu FAX NUMBER NAME 4 Press or until MAINTENANCE appears then press the Start Enter button The display shows the first menu CLEAN DRUM 5 Press or until you find ADJUST...

Page 143: ...g menu option to ON when the laser printer cartridge needs to be replaced your machine automatically sends a fax to a programmed fax number to notify them that your machine requires a new laser printe...

Page 144: ...his feature to work Please provide the technician with the following information Customer Name Your company name or any name to easily identify the location of the WorkCentre Pro 580 Customer Number Y...

Page 145: ...rint quality problems CAUTION Always unplug the power cord from the WorkCentre Pro 580 before cleaning Cleaning the Outside Wipe the outside surfaces of the WorkCentre Pro 580 with a soft clean and li...

Page 146: ...y Cleaning the Document Scanner To keep your machine working properly occasionally clean the white roller automatic document feeder ADF rubber and the scanning glass 1 Open the control panel by graspi...

Page 147: ...glass is very dirty first wipe it with a slightly dampened cloth then with a dry cloth Be very careful not to scratch the glass surface 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...

Page 148: ...5 10 Maintenance 6 Replace the roller in reverse order and then close the control panel firmly until it clicks into place 7 Perform the shading adjustment See Adjusting Shading on page 5 4...

Page 149: ...er may vary according to the density of the printed page If you print a lot of graphics you may need to change the cartridge more often You can extend the life of your laser printer cartridge by using...

Page 150: ...ase buttons on both sides of the WorkCentre Pro 580 towards you 2 Remove the old laser printer cartridge by slightly lifting up then pulling towards you 3 Unpack a new laser printer cartridge from its...

Page 151: ...e laser printer cartridge 4 Shake the laser printer cartridge from side to side 5 or 6 times to distribute the toner evenly 5 Locate the cartridge slots inside the WorkCentre Pro 580 one on each side...

Page 152: ...slight pressure to release the two locking tabs on each side of the assembly 4 Remove the assembly and replace the ADF Rubber Pad 5 Reassemble the components in the order shown in the diagram above 6...

Page 153: ...describes troubleshooting for the following areas Clearing Jams 6 2 LCD Error Messages 6 7 Fax Problems 6 10 General Printing Problems 6 12 Print Quality Problems 6 14 Resetting the Machine 6 19 TROUB...

Page 154: ...age your WorkCentre Pro 580 1 Open the control panel by lifting the panel at the top edge 2 Carefully remove the jammed document 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...

Page 155: ...r an error message appears in the display Follow the steps below to clear the jam To avoid tearing the paper gently pull the jammed paper out IF PAPER JAMS IN THE AUTOMATIC PAPER FEEDER 1 Remove the s...

Page 156: ...e paper is visible gently pull the paper straight out NOTE If there is any resistance when you pull the paper and it does not move easily when you pull stop pulling Continue with the next section Pape...

Page 157: ...RNING The fuser is hot Use caution when removing the jammed paper 3 Using both hands gently pull the paper towards you 4 Check that there is no other paper jammed inside the WorkCentre Pro 580 5 Reins...

Page 158: ...ing paper from the feeder first Then combine the paper with the new paper Flex fan and straighten the paper before re inserting into the automatic paper feeder Note that adding new paper to the remain...

Page 159: ...as jammed inside the unit or the laser printer cartridge is not installed Refer to Paper Jams While Machine is Printing to clear the jam or install the laser printer cartridge LINE ERROR Your unit can...

Page 160: ...matic paper feeder is empty Add paper to the automatic paper feeder OVER HEAT The WorkCentre Pro 580 has overheated Unplug the power cord wait until it cools down and plug it back in If you cannot sol...

Page 161: ...button to immediately redial or the Stop button to cancel the redial operation SEND ERROR Your fax has not gone through successfully A problem with the facsimile communications has occurred Try again...

Page 162: ...ou are feeding it correctly Ensure the document meets specifications See Specifications on page A 2 Make sure that the front cover is firmly closed You cannot receive faxes automatically Ensure that e...

Page 163: ...5 8 Perform a shading adjustment See page 5 4 The machine dials a number but fails to make a connection with another fax machine The other fax machine may be turned off out of paper or cannot answer...

Page 164: ...rinter driver may be incorrectly installed Uninstall the WorkCentre Pro 580 print driver and reinstall it Then try printing a test page Refer to Uninstalling Software on page 2 5 The paper is not fed...

Page 165: ...properly Check the printer cable connection There may be a problem with the printer driver software Exit Windows and reboot the computer Turn the WorkCentre Pro 580 off and then back on again The pri...

Page 166: ...on page 5 3 The surface of scanner parts inside the machine may be dirty See Cleaning the Document Scanner on page 5 8 Toner specks The paper may not meet paper specifications See Print Media on page...

Page 167: ...entative Gray background If the amount of background toner shading becomes unacceptable the procedures below may help to clear the condition Change the paper to a lighter basis weight See Print Media...

Page 168: ...ith a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air If background scatter occurs on an envelope change your pr...

Page 169: ...stack of paper in the automatic paper feeder Also try rotating the paper 180 in the automatic paper feeder Wrinkles or creases Make sure that paper is loaded properly Check the paper type and quality...

Page 170: ...rts of characters that should be solid black If you are using transparencies when you experience this problem try another type of transparency Because of the composition of transparency media some cha...

Page 171: ...e locks up you may need to reset the machine Use the following instructions to reset and reboot the machine NOTE This programming sequence must be performed within 1 5 seconds 1 Press the Stop button...

Page 172: ...6 20 Troubleshooting This page intentionally left blank...

Page 173: ...Specifications A 2 Print Media A 7 FCC Regulations A 11 Data Coupler Information A 12 Canadian Certification A 14 Radio Frequency Emissions A 16 Laser Safety A 17 APPENDIX A...

Page 174: ...17 lbs LCD 16 x 1 Char Interface Parallel IEEE 1284 Bidirectional Power Power Switch No Input Voltage 110V 127V 50 60 Hz Current 2 5 Amps Power Save Mode Yes 9 5 watts Print Print Method Laser Speed...

Page 175: ...ome Quick Scan Speed 3 seconds Fine Mode Speed 6 seconds Resolution Optical 300 x 300 dpi Scan Width Maximum 8 5 in 216 mm Scan Width Effective 8 26 in 210 mm Scan Length Maximum 39 4 in 1000 mm Halft...

Page 176: ...nswering Device Interface Yes Tone Pulse US Tone DTMF Pulse Tech Mode only External Phone Extension Yes Fax Compatibility ITU T G3 Applicable line Public Switched Telephone System PSTN or behind PABX...

Page 177: ...0Min Automatic Paper Feeder Type BIN Input Capacity 150 sheets 20lb Output Capacity 100 sheets 20lb Output Control Face up Bypass Single Page Paper Type Plain Coated paper Transparency Envelope Card s...

Page 178: ...omatic Document Feeder Input Capacity 20 sheets Paper Weight 12 5 28 lbs Consumables Starter Cartridge 1 000 pages 5 coverage Laser Printer Cartridge 2500 Pages 5 coverage Reorder Number 113R00632 Ite...

Page 179: ...erent packages of paper even through the packages contain the same paper If you encounter undesirable results try the other side of the paper a different type or another package of the same kind of pa...

Page 180: ...fusing temperature of 392 F 200 C for 0 1 seconds without deterioration Do not use paper with a colored coating that was added after the paper was produced Pre printed forms must be printed with non f...

Page 181: ...ndows Continuous form feed paper The paper will cause a jam condition Selecting Media Sizes The automatic paper feeder can hold up to 150 sheets of 20 lbs 75 g m2 paper The single sheet manual paper f...

Page 182: ...m at temperatures between 59o F to 86o F 15o C to 30o C The relative humidity should be between 10 and 70 For labels follow these guidelines Verify that the labels adhesive material can tolerate fusin...

Page 183: ...mission The message must clearly contain an identifier and telephone number for the entity business or individual sending the message This facsimile machine provides the local ID and name features req...

Page 184: ...exceed five 5 0 To be certain of the number of devices you my connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling a...

Page 185: ...rily disconnect your service In such cases they must Immediately notify you of their temporary action Reconnect service when the source of damage is removed Inform you of your right to bring a complai...

Page 186: ...o certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions m...

Page 187: ...A 15 Appendix This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulation of Industry Canada...

Page 188: ...this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by...

Page 189: ...inside this product is completely confined within the protective housing and external covers the laser beam cannot escape from the machine during any phase of the user operation The Center for Devices...

Page 190: ...A 18 Appendix This page intentionally left blank...

Page 191: ...upply ordering 5 5 B broadcasting transmission 3 46 C cancel print job 4 14 scheduled operation 3 56 Caution 1 22 chain dialing 3 45 cleaning document scanner 5 8 machine 5 7 OPC drum 5 3 components m...

Page 192: ...n the automatic paper feeder 1 20 4 4 in the manual paper feeder 4 7 location choosing 1 14 M maintenance guidelines 5 2 manual paper feeder loading paper 4 7 paper source setting 4 12 memory clearing...

Page 193: ...ng 6 12 priority fax 3 50 problem solving error messages 6 7 fax 6 10 general printing 6 12 paper jams 6 2 print quality 6 14 Q quality problems 6 14 R receiving fax by an extension telephone 3 25 in...

Page 194: ...1 14 toll save faxing 3 61 toner save mode 1 29 4 13 trays attaching 1 15 troubleshooting 6 1 U uninstall MFP driver 2 5 user selectable options 3 6 V voice request 3 18 volume setting 3 2 W watermark...

Reviews:

No comments

Brands by name

Popular brands

Load more brands