Maintenance & Troubleshooting
WorkCentre Pro 412
Launch Issue
7-7
August 2001
7-2-3 Maintenance List
A number of reports can be printed from the FAX machine within the test mode. The protocol list and memory
dump list all contain detailed information which may be required when contacting technical support.
To printout the protocol and memory dump lists:
1. Enter Tech mode by pressing Menu, #, 1, 9, 3, 4.
2. In Tech mode, press the Reports button, ‘Protocol Report’ will be displayed on the LCD.
3. Press Up or Down key repeatedly until you find ‘Reports Protocol’, press Select key. A sample of a proto-
col dump list will be printed.
7-2-4 Engine Test
The Engine test mode is used to check the operation of the components related the printer engine. In this
mode, the tests are classified into six sections. The available tests are:
0: MOTOR Test, PTL Test, FAN Test, FUSER Test.
1: LSU MOTOR Test, LD ON Test, LSU OPERATION Test.
2: FEED Sensor Test, EXIT Sensor Test, COVER Sensor Test, 1st Cast Sensor Test, MP Sensor Test.
3: 1st Cast SOLENOID Test, MP SOLENOID Test, DUPLEX SOLENOID Test.
4: MHV Test, DEVBIAS Test, THV Test, THV NEG Test, THV TRIGGER TEST.
5: All components test.
To enter the Engine test mode:
1. Press Menu, #, 1, 9, 3, 1 in sequence.
2. When you see ‘ENGINE TEST?’, press Start ‘ENGINE TEST NO>O-5‘appears in LCD window.
3. Enter the number you want.
4. Scroll to the options by pressing Up or Down key repeatedly until you find the one you want.
5. Press Start to begin the test.
6. After the engine test is finished, press Stop to exit the engine test mode.
S NSF 61005820003380140200001302090018010000
S/R FCF FIF DATA
ASCII
S CSI 2020202020202020202020202O20202020202020
S CSI 202020202020202020202022O202020220202020
R TSI 2020202020202020202020202O20202020202020
S DIS 00000000 01110111 00010111 00100010
S DIS 00000000 01110111 00010111 00100010
R DCS 00000000 01100001 00010101 00000000
R TSI 2020202020202020202020202O20202020202020
R DCS 00000000 01100001 00010101 00000000
S CFR
R MPS
S MCF
S DCN
S FTT
S NSF 61005020003380140200001302090018010000
PROTOCOL DUMP LIST
MAR-20-1999 06:35
Sending/Receiving
Name of signal
(Facsimile Control Field)
Facsimile Information Field
data described in hexdecmal code
FIF data described
in ASCII code
Summary of Contents for WorkCentre Pro 412
Page 18: ...Introduction WorkCentre Pro 412 August 2001 1 14 Launch Issue This page intentionally blank...
Page 22: ...Precautions WorkCentre Pro 412 Launch Issue 3 2 August 2001 This page intentionally blank...
Page 99: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 17 August 2001 No Image...
Page 100: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 18 August 2001...
Page 101: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 19 August 2001 All Black...
Page 103: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 21 August 2001 Dark Image...
Page 104: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 22 August 2001 Background...
Page 105: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 23 August 2001 Ghost...
Page 106: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 24 August 2001 Black Dot...
Page 107: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 25 August 2001 Horizontal Band...
Page 108: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 26 August 2001 Irregular Density...
Page 109: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 27 August 2001 White Spot...
Page 111: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 29 August 2001 Poor Fusing...
Page 115: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 33 August 2001 Fuser Error...
Page 117: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 35 August 2001 Paper Jam Jam 1...
Page 118: ...Maintenance Troubleshooting WorkCentre Pro 412 Launch Issue 7 36 August 2001 Engine Error...
Page 163: ...Block Diagram WorkCentre Pro 412 Launch Issue 10 1 August 2001 10 Block Diagram...
Page 164: ...Block Daigram WorkCentre Pro 412 Launch Issue 10 2 August 2001 This page intentionally blank...
Page 165: ...Connection Diagram WorkCentre Pro 412 Launch Issue 11 1 August 2001 11 Connection Diagram...
Page 181: ...Schematic Diagrams WorkCentre Pro 412 Launch Issue 12 15 August 2001 12 15 LIU Circuit Diagram...
Page 182: ...Schematic Diagrams WorkCentre Pro 412 Launch Issue 12 16 August 2001 12 16 OPE Circuit Diagram...
Page 187: ...Schematic Diagrams WorkCentre Pro 412 Launch Issue 12 21 August 2001 12 21 ADF Circuit Diagram...
Page 189: ...Schematic Diagrams WorkCentre Pro 412 Launch Issue 12 23 August 2001 12 23 PTL Circuit Diagram...