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Xerox WorkCentre 7800 series, User Manual

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Xerox WorkCentre 7800 series User Manual Download Page 270

Troubleshooting 

270 

WorkCentre 7800 Series Multifunction Printer 

 

User Guide 

Viewing Printer Supply Status 

1.

 

At the control panel, press 

Machine Status

, then touch the 

Supplies

 tab. 

2.

 

To view details about a toner cartridge, including the part number for reordering, touch 

Black

, 

Cyan

, 

Magenta

, or 

Yellow

. 

3.

 

To return to the Supplies tab, touch 

Close

. 

4.

 

For details about other supply items, touch 

Other Supplies

. Then touch an item to display 

additional details. 

5.

 

To return to the Other Supplies screen, touch 

Close

. 

6.

 

To return to the Supplies tab, touch 

Close

. 

7.

 

To print the Supplies Usage page, touch 

Print Supplies Report

. 

8.

 

To return to the main screen, touch 

Services Home

. 

 

CentreWare Internet Services 

CentreWare Internet Services is the administration and configuration software installed on the 

embedded Web server in the printer. It allows you to configure and administer the printer from a Web 

browser. 

CentreWare Internet Services requires: 

•

 

A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux 

environments. 

•

 

TCP/IP and HTTP enabled in the printer. 

•

 

A network-connected computer with a Web browser that supports JavaScript. 

For details, see the Help in CentreWare Internet Services or the 

System Administrator Guide

. 

 

Summary of Contents for WorkCentre 7800 series

Page 1: ...utente Deutsch Benutzerhandbuch Espa ol Gu a del usuario Portugu s Guia do usu rio Nederlands Gebruikershandleiding Svenska Anv ndarhandbok Dansk Betjeningsvejledning Suomi K ytt opas Norsk Brukerh nd...

Page 2: ...the United States and or other countries Apple AppleTalk Bonjour EtherTalk Macintosh Mac OS and TrueType are trademarks of Apple Inc registered in the U S and other countries HP GL HP UX and PCL are t...

Page 3: ...rts of the Printer 22 Left Front View 22 Left Rear View 23 Internal Components 23 Document Feeder 24 Control Panel 24 Integrated Office Finisher 25 Office Finisher LX 26 Professional Finisher 27 Wirel...

Page 4: ...es 48 Paper That Can Damage Your Printer 49 Paper Storage Guidelines 49 Supported Paper Types and Weights 50 Supported Standard Paper Sizes 50 Supported Paper Sizes and Weights for Automatic 2 Sided P...

Page 5: ...Images 87 Creating and Saving Custom Sizes 87 Selecting Job Completion Notification for Windows 88 Printing Special Job Types 89 Secure Print 89 Sample Set 90 Delay Print 91 Saved Job 91 Held Print Jo...

Page 6: ...g Email Options 139 Scanning to a Destination 140 Sending a Scanned Image to a Destination 140 8 Faxing 141 Basic Faxing 142 Document Glass 143 Document Feeder 143 Sending an Embedded Fax 144 Selectin...

Page 7: ...ooting 209 General Troubleshooting 210 Printer Has Two Power Switches 210 Restarting the Printer 211 Printer Does Not Turn On 211 Printer Resets or Turns Off Frequently 211 Printing Takes Too Long 212...

Page 8: ...nvironmental Specifications 280 Temperature 280 Relative Humidity 280 Elevation 280 Electrical Specifications 281 ENERGY STAR Qualified Product 281 Performance Specifications 282 Printing Resolution 2...

Page 9: ...Sheets 298 C Recycling and Disposal 299 All Countries 300 North America 301 European Union 302 Domestic Household Environment 302 Professional Business Environment 302 Collection and Disposal of Equi...

Page 10: ......

Page 11: ...ational Safety 15 Maintenance Safety 17 Printer Symbols 18 Environmental Health and Safety Contact Information 19 Your printer and the recommended supplies have been designed and tested to meet strict...

Page 12: ...not push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock Do not remove the covers or guards that are fastened with...

Page 13: ...know if an outlet is grounded ask an electrician to check the outlet Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal WA...

Page 14: ...ice representative to correct the problem if The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse or other safety device has...

Page 15: ...the printer in a dust free area Do not store or operate the printer in an extremely hot cold or humid environment Do not place the printer near a heat source Do not place the printer in direct sunligh...

Page 16: ...Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplie...

Page 17: ...maintenance procedure that is not specifically described in the documentation supplied with your printer Do not use aerosol cleaners Clean with a dry lint free cloth only Do not burn any consumables o...

Page 18: ...h Ignoring this caution could cause injury or damage to property Hot surface on or in the printer Use caution to avoid personal injury Do not burn the waste toner container Do not expose the drum cart...

Page 19: ...ment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States 1 800 828 6571 Canada 1 800 828 6571 Europe 44 1707 353 434 For product sa...

Page 20: ......

Page 21: ...WorkCentre 7800 Series Multifunction Printer 21 User Guide This chapter includes Parts of the Printer 22 Information Pages 28 Administration Features 29 More Information 33 2 Features...

Page 22: ...Feeder 24 Control Panel 24 Integrated Office Finisher 25 Office Finisher LX 26 Professional Finisher 27 Wireless Network Adapter 27 Left Front View 1 Leveler Foot 2 Tray 5 3 Left Tray 4 USB Port 5 Do...

Page 23: ...11 Fax Connections optional 12 Door D Release Lever 13 Door A Release Lever 14 Door B Release Lever 15 Door C Release Lever Notes The side 2 scan cable is present only on specific printer models Ensur...

Page 24: ...he control panel consists of the touch screen USB port and buttons you press to control the functions available on the printer The control panel Displays the current operating status of the printer Pr...

Page 25: ...n on the touch screen 9 Language changes the touch screen language and keyboard settings 10 Energy Saver enters and exits the low power mode 11 Interrupt Print pauses the current job to run a more urg...

Page 26: ...ch Waste Container optional 3 Hole Punch Unit optional 4 Center Tray 5 Right Tray Attachment 6 Booklet Maker optional 7 Booklet Maker Side Cover optional 8 Booklet Maker Staple Cartridge optional 9 Fi...

Page 27: ...ter The wireless network adapter is a USB device that transfers data between the printer and a wireless local area network LAN The wireless network adapter supports common wireless security protocols...

Page 28: ...t the printer control panel press the Machine Status button 2 On the Machine Information tab touch Information Pages then touch the desired information page 3 Touch Print Note Information pages can al...

Page 29: ...the printer compares the information that you provide to another source of information such as an LDAP directory The information can be a user name and password or the information stored on a magnetic...

Page 30: ...rectory The system administrator sets authorization permissions To set or edit user permissions for access to printer features you must log in as the administrator Accounting Accounting monitors the p...

Page 31: ...ings on the Tools tab on the control panel touch screen Logging In as the System Administrator at the Control Panel 1 At the control panel press Log In Out 2 Type admin then touch Next 3 Type your pas...

Page 32: ...mation Pages Configuration Report Print 3 Touch Close after the report prints Automatic Data Collection This printer automatically collects data and transmits it to a secure offsite location Xerox or...

Page 33: ...ice WC780Xsupport Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status Informa...

Page 34: ...pace _________________________________ If you need additional help using your printer 1 Refer to this user guide 2 Contact the system administrator 3 Visit the Xerox website at www xerox com office WC...

Page 35: ...e This chapter includes Installation and Setup Overview 36 Modifying General Settings 40 Installing the Software 42 See also Installation Guide packaged with your printer System Administrator Guide at...

Page 36: ...ally Connecting the Printer to the Network Use a Category 5 or better Ethernet cable to connect the printer to the network An Ethernet network is used for one or more computers and supports many print...

Page 37: ...when turned off Using the secondary power switch to turn on and off the printer is the preferred method To operate the printer turn on both switches First turn on the main power switch then turn on th...

Page 38: ...the queue 2 Turn off the secondary power switch then wait 10 seconds after the touch screen goes dark before proceeding Note When the optional Office Finisher LX is installed the secondary power switc...

Page 39: ...Optimizing Printer Performance Several factors influence printer performance including temperature humidity air pressure and the chemical characteristics of the paper and coatings The printer must fo...

Page 40: ...ppear contact the system administrator or log in as a system administrator For details see Logging In as the System Administrator at the Control Panel on page 31 3 Touch Save Setting Energy Saver Mode...

Page 41: ...Logging In as the System Administrator at the Control Panel on page 31 3 To set the time zone touch Time Zone then touch the arrows to adjust the time zone 4 To set the date touch Date select a format...

Page 42: ...nts Windows XP SP3 and later Windows Server 2003 and later Macintosh OS X version 10 5 and later Novell Netware 5 0 and later UNIX and Linux Your printer supports connection to various UNIX platforms...

Page 43: ...window it displays the IP address Record the IP address for future use 10 Select the desired driver 11 Click Install If the installer prompts you for the IP address enter the IP address of the printer...

Page 44: ...and quit System Preferences Installing Drivers and Utilities for UNIX and Linux Xerox Services for UNIX Systems is a two part installation process It requires the installation of a Xerox Services for...

Page 45: ...You can also use the CUPS driver included in the Linux package Supported Linux drivers are available at www xerox com office WC780Xdrivers For details about UNIX and Linux drivers see the System Admi...

Page 46: ......

Page 47: ...WorkCentre 7800 Series Multifunction Printer 47 User Guide This chapter includes Supported Paper 48 Loading Paper 53 Printing on Special Paper 63 4 Paper and Media...

Page 48: ...recommended for your printer Recommended Media A list of paper and media recommended for your printer is available at www xerox com paper Recommended Media List United States www xerox com europaper R...

Page 49: ...tive for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper is susceptible t...

Page 50: ...Card Reloaded 257 280 g m Envelope 75 90 g m Supported Standard Paper Sizes Tray Number European Standard Sizes North American Standard Sizes Printer Tray 1 A5 148 x 210 mm A4 210 x 297 mm A3 297 x 42...

Page 51: ...lope 9 x 12 in Monarch Envelope 3 9 x 7 5 in No 10 Envelope 4 1 x 9 5 in Supported Paper Sizes and Weights for Automatic 2 Sided Printing Standard European Sizes Standard North American Sizes Postcard...

Page 52: ...105 mm 9 5 x 4 125 in Minimum 148 x 98 mm 5 8 x 3 9 in Maximum 241 x 162 mm 9 5 x 6 4 in Supported Custom Paper Sizes Tray Number Paper Sizes Printer Tray 1 Minimum 140 x 182 mm 5 5 x 7 2 in Maximum 2...

Page 53: ...Paper in Tray 6 High Capacity Feeder 60 Configuring Tray 6 in the High Capacity Feeder 62 Loading Paper in Trays 1 4 1 Pull out the tray until it stops 2 Ensure that the guide locks are set in the co...

Page 54: ...d the paper in the tray Do one of the following For long edge feed insert letterhead and pre printed paper face down with the top edge toward the front Load hole punched paper with the holes to the le...

Page 55: ...ch Confirm To change the paper size type or color when the tray is set to Dedicated mode press the Machine Status button Then touch Tools Device Settings Paper Management Tray Contents Select the tray...

Page 56: ...d standard paper settings In the custom position the guides move in 1 mm increments To move the guide locks from the standard to the custom paper size position 1 Pull out the tray until it stops Note...

Page 57: ...d mode the control panel prompts you to load a specific paper size color and type If you move the guides to load a different paper size in trays 1 4 the control panel displays an error message Once yo...

Page 58: ...Loading Paper in Trays 1 4 on page 53 1 Pull tray 3 or tray 4 out until it stops 2 Fan the edges of the paper before loading it into the paper trays This procedure separates any sheets of paper that a...

Page 59: ...e long edge going into the printer LEF Load paper longer than 320 mm 12 6 in with the short edge going into the printer SEF Load hole punched paper with the holes on the trailing edge left Do not load...

Page 60: ...r from its packaging until necessary 4 Load the paper against the right side of the tray For 1 sided printing Place the print side face down Place pre punched paper with the holes toward the left side...

Page 61: ...and Media WorkCentre 7800 Series Multifunction Printer 61 User Guide 7 Verify the size type and color of the paper Change the selection for any incorrect setting 8 On the printer touch screen touch Co...

Page 62: ...er size to the Tray 6 configuration If the paper size matches no adjustment is needed 1 Remove the screw that holds the spacer plate at the back of the tray 2 Lift the spacer plate to remove it 3 Plac...

Page 63: ...nds on the quality and construction of the envelopes Try another envelope brand if you do not get desired results Maintain constant temperatures and relative humidity Store unused envelopes in their p...

Page 64: ...es in the tray with the flaps closed flaps up and flaps on the leading edge toward the right 3 Center the stack then slide the guides until they lightly touch the edges of the stack 4 Verify the size...

Page 65: ...flaps down and on the leading edge toward the left Notes Maximum stack height of 43 mm 1 7 in The envelope tray accepts envelope weights from 75 90 g m 3 Adjust the paper guides so they rest lightly a...

Page 66: ...ng them in extreme conditions can cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and ja...

Page 67: ...e right 4 Close the tray Set the paper size type and color at the control panel For details see Changing Paper Size Type and Color on page 57 Loading Labels in Tray 5 1 Open tray 5 and pull out the ex...

Page 68: ...top edge toward the front of the tray For short edge feed load labels face down with the top edge to the left Notes Do not load paper above the maximum fill line Overfilling the tray can cause the pri...

Page 69: ...ossy Cardstock from any tray You can print Heavyweight Glossy Cardstock from tray 5 only Guidelines for Printing on Gloss Paper Do not open sealed packages of gloss paper until you are ready to load t...

Page 70: ...e caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your l...

Page 71: ...Multifunction Printer 71 User Guide This chapter includes Printing Overview 72 Selecting Printing Options 73 Managing Jobs 77 Printing Features 80 Printing Special Job Types 89 Held Print Jobs 94 Pri...

Page 72: ...he size color and type 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer from the list 5 Acc...

Page 73: ...are set from within the software application are temporary The application and the computer do not save the settings after the application is closed Print Driver Help Xerox print driver software Help...

Page 74: ...your printer and click Printing Preferences 3 In the Printing Preferences window click a tab select the options then click OK to save Note For more information about Windows print driver options click...

Page 75: ...ent to the finisher output tray Top Tray selects the output tray on top of the printer Stacker Tray selects the finisher output tray 4 Do one of the following To save the settings click the arrow to t...

Page 76: ...ct an option Automatically Select determines the output destination by the number of sets and the stapling option selected Multiple sets or stapled sets are sent to the finisher output tray Top Tray s...

Page 77: ...2 To resume printing press the Interrupt button again To pause the print job with the option to delete it 1 At the control panel press the Stop button 2 Do one of the following To delete the print jo...

Page 78: ...job the job is held until you release it by typing a passcode at the control panel To view a list of secure print jobs 1 At the printer control panel press the Job Status button 2 Touch Secure Print J...

Page 79: ...Managing Jobs in CentreWare Internet Services You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services You can also print copy move or delete...

Page 80: ...aving Custom Sizes 87 Selecting Job Completion Notification for Windows 88 Printing on Both Sides of the Paper Paper Types for Automatic 2 Sided Printing The printer can print a 2 sided document autom...

Page 81: ...ided Print Flip on Short Edge Selecting Paper Options for Printing There are two ways to select the paper for your print job You can let the printer select which paper to use based on the document siz...

Page 82: ...ero to 1 point Gutter Creep Using Image Options The Image Options control the way the printer uses color to produce your document The Windows PostScript and the Macintosh drivers provide the widest ra...

Page 83: ...r the first page of a document You can also use heavyweight paper for the first and last pages of a report You can use any applicable paper tray as the source for printing cover pages Select one of th...

Page 84: ...the page or range of pages that use the exception page characteristics Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example to specify pages 1 6...

Page 85: ...the arrow at the right side of the Paper field then select Other Size No Scaling does not increase or decrease the size of the image from the original Automatically Scale changes the print from one s...

Page 86: ...font size font type font color and angle A Picture Watermark uses an image as the watermark The picture file can be in bmp gif or jpg format You can create a picture watermark to print on a document...

Page 87: ...each tray To create and save custom sizes for Windows 1 In the print driver click the Printing Options tab 2 Click the arrow at the right of the Paper field then select Other Size Output Paper Size Ne...

Page 88: ...ears on your computer screen with the name of the job and the name of the printer where it was printed Note This feature is only available on a Windows computer printing to a network printer To be not...

Page 89: ...On the Printing Options tab from the Job Type list select Secure Print 2 Type then retype a 4 10 digit passcode for the secure print job 3 In the Confirm Passcode field type the passcode again Notes I...

Page 90: ...in the list then touch Delete Sample Set The Sample Set job type allows you to print a sample copy of a multiple copy job and hold the remaining copies at the printer After you review the sample copy...

Page 91: ...Delayed Print default time is midnight Sending a Delay Print Job 1 On the Printing Options tab from the Job Type list select Delay Print 2 In the Delay Print window select the Tab key to move from th...

Page 92: ...list Click the arrow to the right of the field then select Default Public Folder 4 To print the job now and also save the job select the Print and Save check box 5 Select Public 6 Click OK 7 Verify t...

Page 93: ...e destination folder Click the arrow to the right of the field and select a folder name from the list 5 To print the job now and also save the job select the Print and Save check box 6 To store your j...

Page 94: ...f the copies hold until you release them If the system administrator has configured the Hold All Jobs feature any job sent to the printer is held until you release it Releasing Held Print Jobs 1 At th...

Page 95: ...through the list and locate the printable file next to the list use the arrows If the print file is in a folder to open the folder touch the name 3 Touch the name of the printable file 4 Select the n...

Page 96: ...to the list of documents in the mailbox touch Browse To return to the list of folders touch Back Printing from CentreWare Internet Services You can print pdf ps pcl and xps files directly from CentreW...

Page 97: ...WorkCentre 7800 Series Multifunction Printer 97 User Guide This chapter includes Basic Copying 98 Selecting Copy Settings 100 6 Copying...

Page 98: ...in the upper right corner of the touch screen Note To correct the number of copies entered using the alphanumeric keypad press the C button then re enter the number 5 Change the copy settings as neede...

Page 99: ...g m for 1 sided pages and 50 128 g m for 2 sided pages The document feeder accepts paper sizes from 85 x 125 mm 3 3 x 4 9 in through 297 x 432 mm 11 7 x 17 in for 1 sided pages and 110 x 125 4 3 x 4...

Page 100: ...800 Series Multifunction Printer User Guide Selecting Copy Settings This section includes Basic Settings 101 Image Quality Settings 104 Layout Settings 107 Output Format Settings 110 ID Card Copying 1...

Page 101: ...pies in full color If the original is a black and white document the printer makes copies in black only Black White copies in black and white only Colors in the original are converted to shades of gra...

Page 102: ...and Minus buttons Presets Y X allow you to select from a list of preset values Touch More for additional preset values To center the image on the page select the Auto Center check box 3 Touch OK Sele...

Page 103: ...ies 1 Press the Services Home button then touch Copy 2 Under Copy Output touch Collated if it is not already selected Selecting Uncollated Copies Uncollated copies print in the following order 1 1 1 2...

Page 104: ...e original document If known select how the original was produced 4 Touch OK Adjusting Brightness Sharpness and Saturation You can lighten or darken copies and adjust the sharpness and saturation To a...

Page 105: ...allows you to adjust the contrast manually To increase or decrease the contrast move the Manual Contrast slider up or down The middle position on the slider Normal does not change the contrast 4 Touc...

Page 106: ...touch Color Balance Note This feature is not available when Output Color is set to Black and White 3 To adjust the density levels of all four colors a On the Color Balance screen touch Basic Color b...

Page 107: ...on the originals are loaded in the document feeder Note If you are using the document glass the orientation of the original is as seen before turning it over 4 Touch OK Specifying the Size of the Orig...

Page 108: ...1 in Right Page Only to copy only the right page of an open book on a single sheet of paper If Binding Edge Erase is required touch the arrows to erase up to 25 4 mm 1 in 4 Touch OK Shifting the Imag...

Page 109: ...h edge touch Side 1 then touch the Left Right Top and Bottom arrows To specify the amount to erase from each edge touch Side 2 then touch the Left Right Top and Bottom arrows or touch Mirror Side 1 No...

Page 110: ...uced to print two images per side of each printed page You can then fold and staple the pages manually or automatically using the appropriate finisher Note In this mode the printer scans all of the or...

Page 111: ...that appear select options for the front and back covers Blank Cover inserts a blank cover Print on Side 1 prints on the front side of the cover Print on Side 2 prints on the back side of the cover To...

Page 112: ...upply is set to Auto Select inserts cannot be added 3 Touch the Output Format tab then touch Special Pages Inserts 4 On the Inserts screen touch the After Page Number field then use the alphanumeric k...

Page 113: ...ngle page as an exception enter its number as the start and end of the range 6 To specify the paper used for the exception pages a Touch Paper Supply b Touch the tray containing paper for the exceptio...

Page 114: ...mment in the header or footer The sample page shows the location of the comment e Touch OK f To change the text formatting touch Format Style choose the desired settings then touch OK 5 To insert the...

Page 115: ...ining the transparencies is not displayed touch More touch the desired tray then touch OK 5 Touch OK Printing Multiple Pages Per Side You can copy a single page and have it print multiple times onto o...

Page 116: ...paper Specify Rows Columns allows you to determine the number of images To enter the number of rows and columns touch the Rows or Columns field then use the alphanumeric keypad or touch the arrows To...

Page 117: ...ervices Home button then touch ID Card Copy 2 Touch the ID Card Copy tab 3 Verify the output color paper supply and reduce enlarge settings Change the settings as needed 4 Touch the Image Quality tab...

Page 118: ...uce Enlarge touch an option To reduce or enlarge the percentage incrementally touch Plus or Minus To reduce or enlarge the percentage using the alphanumeric keypad to type a specific value touch the c...

Page 119: ...pe of the original document If known select how the original was produced Lightening or Darkening ID Card Copies You can lighten or darken the copy for each side Use the slider to lighten or darken th...

Page 120: ...r text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To ch...

Page 121: ...he required settings such as layout adjustments image quality and options c Touch the Job Assembly tab then touch Build Job On d Select or clear the Display this window between segments check box e To...

Page 122: ...elete the job To release and print the remaining copies of the job touch Submit Job If the sample copy is unsatisfactory touch Delete All Segments Saving Copy Settings To use a particular combination...

Page 123: ...Destination 140 The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC780Xdocs If the system administrator e...

Page 124: ...clear previous settings 2 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in t...

Page 125: ...st the originals The document feeder automatically detects standard paper sizes WorkCentre 7830 7835 Multifunction Printer The document feeder accepts paper weights 38 128 g m for 1 sided pages and 50...

Page 126: ...mages You do not need a password to scan images to the public folder or to retrieve them All users can view scanned documents in the public folder You can also create a password protected private fold...

Page 127: ...system administrator can create a private folder at any time For details on enabling or disabling Scan to Mailbox see the System Administrator Guide for your printer model To create a private folder...

Page 128: ...elect Mailboxes 4 In the Scan to Mailbox section click the folder containing the scan Your scan file appears in the Folder Contents window Notes For a password protected private folder click the Folde...

Page 129: ...Predefined Network File Repository To scan an image and send it to a predefined network file repository 1 Load the original on the document glass or in the document feeder 2 Press the Services Home bu...

Page 130: ...the Friendly Name field then create a name for the template 7 Under Protocol select an option 8 Configure the destination IP Address Port number or Host Name Port number 9 Enter the name of the desti...

Page 131: ...he original on the document glass or in the document feeder 2 Press the Services Home button then touch Workflow Scanning 3 Touch the Down arrow then select Scan to Home Templates from the menu 4 From...

Page 132: ...printer scans in black only Black White scans in black and while only Grayscale Detects and scans various shades of gray Color Scans in full color 3 Touch 2 Sided Scanning then select an option 1 Sid...

Page 133: ...the contrast automatically Manual Contrast allows you to adjust the contrast manually Move the Manual Contrast slider up or down to increase or decrease the contrast The middle position on the slider...

Page 134: ...a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan Touch the Height Y and Width X arrows to speci...

Page 135: ...d Under Options for PDF PDF A or XPS select an option Image Only creates an unsearchable image of the scanned document Searchable creates a searchable document of the scanned pages e For the searchabl...

Page 136: ...d the originals for the first segment b Press the green Start button on the control panel Note If a password is required contact the system administrator 5 Program and scan additional segments a Load...

Page 137: ...already in the USB memory port press Services Home then touch Workflow Scanning Scan to USB 3 On the USB Drive Detected screen touch Scan to USB 4 To change any of the scan settings use the options at...

Page 138: ...h New Recipient b Touch the Down arrow then select To or Cc or Bcc from the menu c Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address d Tou...

Page 139: ...format and options a Touch File Format b On the File Format screen under Format select an option c Under Options for PDF PDF A XPS or TIFF select an option Multi page creates a multi page document fr...

Page 140: ...icon appears grayed out on the touch screen To scan an image and send it to a destination 1 Load the original on the document glass or in the document feeder 2 Press the Services Home button then tou...

Page 141: ...Sending an Embedded Fax 144 Sending a Server Fax 154 Sending an Internet Fax 158 Sending a LAN Fax 164 Using the Address Book 165 The system administrator must set up some fax features before you can...

Page 142: ...propriate fax 3 Address the fax using one or more of the available options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the numbe...

Page 143: ...t the originals The document feeder automatically detects standard paper sizes WorkCentre 7830 7835 Multifunction Printer The document feeder accepts paper weights 38 128 g m for 1 sided pages and 50...

Page 144: ...ddress Book allows you to select fax numbers from your Address Book Touch the Down arrow then select Individual or Group from the drop down menu Touch the Up or Down arrows to scroll through the list...

Page 145: ...ptions on page 146 9 Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned Note To pause the job press the Stop button On the touch scree...

Page 146: ...ng Secure Faxes 151 Polling a Remote Fax 152 Building a Fax Job 152 Adjusting Brightness and Sharpness You can lighten or darken the image and adjust the sharpness To adjust the image 1 Press the Serv...

Page 147: ...the Services Home button then touch Fax 2 Touch the Layout Adjustment tab then touch Original Size 3 On the Original Size screen select an option Auto Detect allows the printer to determine the size o...

Page 148: ...ved The report contains information on timeouts busy signals and retry failures To set up a confirmation report printing 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab the...

Page 149: ...se it For details see the System Administrator Guide at www xerox com office WC780Xdocs To include the fax header text 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then...

Page 150: ...ring a Fax in a Local Mailbox on page 150 To print local mailbox documents 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Mailboxes 3 Touch Print Local Mailbox...

Page 151: ...ccess the documents 4 For secure polling touch one or more of the following to add fax numbers to the access list Fax Number field allows you to enter a fax number manually Use the alphanumeric keyboa...

Page 152: ...lay Poll Touch the Hour field then touch the arrows to set a number Touch the Minute field then touch the arrows to set a number If your printer is set to display the 12 hour clock touch AM or PM c To...

Page 153: ...scan additional segments a Load the originals for the next segment b When the Build Job screen appears touch Program Next Segment c Using the appropriate tabs select the required settings d Press the...

Page 154: ...s The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such...

Page 155: ...nted on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppressio...

Page 156: ...determine the size of the original Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to...

Page 157: ...Faxing WorkCentre 7800 Series Multifunction Printer 157 User Guide Building a Fax Job For details see Building a Fax Job on page 152...

Page 158: ...elect To or Cc from the menu c Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address d Touch Add e Use the touch screen keyboard to type addit...

Page 159: ...ultifunction Printer 159 User Guide 6 Adjust fax options as needed 7 Press the green Start button The printer scans the pages and sends the document as an email attachment in pdf or tiff file format w...

Page 160: ...pness To adjust the image 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Image Options 3 On the Image Options screen adjust the sliders as needed...

Page 161: ...and small file size 150 dpi produces good image quality for onscreen viewing and small file size 200 x 100 dpi produces good image quality and moderate file size 200 dpi produces good image quality an...

Page 162: ...the Layout Adjustment tab then touch Original Size 3 On the Original Size screen select an option Auto Detect allows the printer to determine the size of the original Preset Scan Areas specifies the...

Page 163: ...a delivery receipt from each recipient then prints the report Note The report could be delayed depending on the response time of the recipients To print an acknowledgment report 1 Touch the Services H...

Page 164: ...plications click File Print or press CTRL P 2 Select your printer then click Properties to open the print driver dialog box 3 On the Paper Output tab from the Job Type list select Fax 4 Click Recipien...

Page 165: ...ddress book has reached its limit Before you can use this feature the system administrator must enable Create Edit Contact from Touch Screen for All Users To add a recipient to the Device Address Book...

Page 166: ...nt to the Device Address Book using the Fax feature 1 Press the Services Home button then touch Fax 2 Touch the Enter Fax Number field To add the recipient to the address book touch Create New Contact...

Page 167: ...Fax Number use the alphanumeric keypad to enter the number then touch OK 9 To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the correspond...

Page 168: ......

Page 169: ...ultifunction Printer 169 User Guide This chapter includes General Precautions 170 Cleaning the Printer 171 Routine Maintenance 178 Billing and Usage Information 203 Ordering Supplies 204 Moving the Pr...

Page 170: ...Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not d...

Page 171: ...Cleaning the Document Glass and Document Cover To ensure optimum print quality clean the document glass regularly Cleaning helps avoid output with streaks smears and other marks that transfer from th...

Page 172: ...an cause paper jams or deteriorate print quality For best performance clean the document feed rollers once a month 1 Lift the lever and open the top cover of the document feeder 2 While turning the ro...

Page 173: ...cated along the left side of the document cover The assembly consists of the mirrored glass strip a metal strip a white plastic strip and rollers To ensure the best image quality when scanning or maki...

Page 174: ...s difficult to remove moisten a soft cloth with a small amount of neutral detergent Then wipe them dry with a soft cloth CAUTION To prevent damage to the film around the glass do not press heavily on...

Page 175: ...an the printer exterior 1 To avoid activating buttons and menus press the Energy Saver button 2 To remove fingerprints and smudges clean the touch screen and control panel with a soft lint free cloth...

Page 176: ...printer is constructed with four printhead lenses Clean all lenses as described in the following procedure CAUTION Do not perform this procedure when the printer is copying or printing 1 Open the fro...

Page 177: ...er out until the three dots are visible Note The printhead lens cleaner does not detach from the printer 5 Slowly push the printhead lens cleaner back into the printhead until it stops 6 Repeat Steps...

Page 178: ...des Replacing the Toner Cartridges 179 Replacing the Waste Toner Container 180 Replacing the Drum Cartridges 183 Replacing the Transfer Belt Cleaner 186 Replacing the Second Bias Transfer Roller 188 R...

Page 179: ...e must be replaced CAUTION Do not perform this procedure when the printer is copying or printing 1 Open the front cover of the printer 2 Place your fingers under the lip of the toner cartridge then pu...

Page 180: ...head Lenses on page 176 CAUTION Spread paper on the floor to catch possible toner spills WARNING If you spill any toner in the printer wipe it up using a moist cloth Never use a vacuum cleaner to remo...

Page 181: ...t cover of the printer 2 Remove the new waste toner container from the packaging Retain the packaging 3 Pull the used waste toner container out slowly while supporting it with your other hand 4 Place...

Page 182: ...de 5 Place the used waste toner container in the empty box 6 Hold the left side of the new waste toner container and slide it into the printer until it clicks 7 Clean the printhead lenses For details...

Page 183: ...this procedure when the printer is copying or printing 1 Open the front cover of the printer 2 Grip the orange handle of the drum cartridge as shown and pull the drum cartridge straight out of the pr...

Page 184: ...he cartridge in the direction of the arrow on the top of the shield 5 While keeping the guides inserted in the slot remove the black paper sheet by pulling it in the direction shown 6 Remove the tape...

Page 185: ...function Printer 185 User Guide 11 Close the drum cartridge cover 12 Turn the orange lever to the right to return it to the locked position 13 Close the printer front cover 14 Dispose of the protectiv...

Page 186: ...erform this procedure when the printer is copying or printing 1 Open the front cover of the printer 2 Turn the orange lever to the right to unlock the belt cleaner 3 Turn the orange knob counterclockw...

Page 187: ...r belt cleaner in the plastic bag 7 Remove the protective cover from the new transfer belt cleaner CAUTION Do not touch the surface of the transfer belt cleaner Doing so could deteriorate image qualit...

Page 188: ...nd bias transfer roller must be replaced Remove paper from the left tray then fold up the tray 2 Open tray 5 bypass as shown 1 3 While lifting up the release lever 2 open the top left cover A as shown...

Page 189: ...ove the new transfer roller from the packaging Retain the packaging 5 Push the orange lever in the direction shown 6 Lift the used transfer roller out of the printer Note Do not touch any toner adheri...

Page 190: ...ies Note To access this feature at the control panel log in as an administrator 1 Press the Log In Out button enter the system administrator login information and then press Enter For details see the...

Page 191: ...l Finisher 196 Replacing Staples in the Booklet Maker of the Professional Finisher 198 A message appears on the control panel when a staple cartridge is empty Replacing Staples in the Integrated Finis...

Page 192: ...ont side of the new staple case into the staple cartridge 1 then push the rear side into the cartridge 2 6 To insert the staple cartridge into the integrated finisher grip the cartridge by the orange...

Page 193: ...nting 1 Open the finisher door as shown 2 Reach into the finisher cabinet and pull the stapler toward you until it stops 3 Push the stapler to the right as shown 4 Grip the staple cartridge by the ora...

Page 194: ...ide 7 Insert the front side of the new staple case into the staple cartridge 1 then push the rear side into the cartridge 2 8 Grip the staple cartridge by the orange handle and insert it into the stap...

Page 195: ...RNING Do not perform this procedure while the printer is copying or printing 1 Open the finisher side cover 2 If the staple cartridges are not visible grip the vertical panels at the left and right of...

Page 196: ...are positioned correctly in the cartridge Note The booklet maker uses two staple cartridges Booklet stapling requires that both staple cartridges contain staples 5 Starting at Step 2 repeat the proce...

Page 197: ...for any loose staples and remove them 4 Pinch both sides of the staple case 1 and remove the staple case from the cartridge 2 5 Insert the front side of the new staple case into the staple cartridge...

Page 198: ...door of the finisher 2 While squeezing orange levers R2 and R3 together 1 pull the staple cartridge unit out of the finisher until it stops 2 Note The staple cartridge unit does not detach from the fi...

Page 199: ...le cartridge out of the staple cartridge unit 6 Push the staple cartridge into the staple cartridge unit 7 If you find no jammed staples repeat the preceding steps for the other staple cartridge 8 Ret...

Page 200: ...Punch Waste Container in the Professional Finisher 201 A message appears on the control panel when the hole punch waste container is full Emptying the Hole Punch Waste Container in the Office Finisher...

Page 201: ...e way into the finisher 5 Close the finisher front transport cover then close the top cover Emptying the Hole Punch Waste Container in the Professional Finisher WARNING Do not perform this procedure w...

Page 202: ...Maintenance 202 WorkCentre 7800 Series Multifunction Printer User Guide 3 Empty the container 4 Insert the container all the way into the finisher 5 Close the finisher front door...

Page 203: ...nter control panel press the Machine Status button 2 To view basic impression counts touch the Billing Information tab Black Impressions Total number of pages printed with no color specified Color Imp...

Page 204: ...the Machine Information tab Consumables Consumables are printer supplies that get depleted during the operation of the printer Consumable supplies for this printer are the Genuine Xerox Toner Cartrid...

Page 205: ...e control panel when supplies near their replacement time Verify that you have replacements on hand It is important to order these items when the messages first appear to avoid interruptions to your p...

Page 206: ...uch Cyan Magenta Yellow or Black 3 To return to the Supplies tab touch Close 4 To view more details touch Other Supplies Scroll through the list then select an option 5 To print the Supplies Usage pag...

Page 207: ...he printer level to avoid spilling toner Note When moving the printer over a long distance remove the drum cartridges and toner cartridges to prevent toner from spilling Pack the printer inside a box...

Page 208: ......

Page 209: ...00 Series Multifunction Printer 209 User Guide This chapter includes General Troubleshooting 210 Jams 216 Print Quality Problems 255 Copy and Scan Problems 263 Fax Problems 264 Getting Help 267 10 Tro...

Page 210: ...rrect 214 Scanner Errors 215 This section contains procedures to help you locate and resolve problems Resolve some problems by simply restarting the printer Printer Has Two Power Switches This printer...

Page 211: ...oth of the switches The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in Electrical Spe...

Page 212: ...on issue For additional help contact the system administrator The job is complex Wait No action needed Document Fails to Print Probable Causes Solutions Selected tray has wrong paper size loaded To vi...

Page 213: ...rk or printer installation issue For help contact the system administrator Application and print driver have conflicting tray selections For details see Document Prints from Wrong Tray on page 213 Doc...

Page 214: ...es that the internal clock of the printer stays synchronized with the NTP server you specify Probable Causes Solutions The Date and Time Setup is set to Manual NTP Disabled Change the Date and Time to...

Page 215: ...zone touch Time Zone then touch the arrows to adjust the time zone 4 To set the date touch Date select a format then set the date 5 To use 24 hour format select Display 24 hour clock To set the time t...

Page 216: ...User Guide Jams This section includes Clearing Paper Jams 217 Clearing Jams in the Office Finisher LX 229 Clearing Jams in the Professional Finisher 231 Minimizing Paper Jams 241 Troubleshooting Pape...

Page 217: ...jam Do not reload paper that has jammed Note Do not touch the printed side of the paper when removing it The printed side of jammed pages could smudge and the toner could stick to your hands Avoid sp...

Page 218: ...the tray completely and check inside the printer for torn pieces of paper 5 Reload the tray with undamaged paper then push the tray in until it stops Paper Settings Tray X appears on the control pane...

Page 219: ...inside the printer for torn pieces of paper 3 Fan the paper you removed and make sure that all four corners are neatly aligned 4 Insert the paper into tray 5 with the printing side face down The lead...

Page 220: ...tray 2 Open tray 5 as shown 1 3 While lifting the release lever 2 open door A as shown 3 WARNING The area around the fuser can be hot Use caution to avoid injury CAUTION Do not touch the transfer bel...

Page 221: ...paper 5 If paper is jammed at the exit to the output tray remove the paper by carefully pulling it straight out in the direction shown Note Toner can adhere to the transfer roller This does not affect...

Page 222: ...function Printer User Guide 7 Remove the paper as shown Note If the paper is torn remove all torn pieces from the printer If the paper is jammed at the bottom entry of the fuser remove it as shown 8 R...

Page 223: ...9 Close door A then close tray 5 Clearing Jams at Door B 1 Open tray 5 as shown 1 2 While lifting the release lever 2 open door B as shown 3 3 Remove the jammed paper as shown Note If the paper is to...

Page 224: ...Remove the jammed paper as shown Note If the paper is torn remove all torn pieces from the printer 3 For paper jammed in the upper position look inside the printer to remove it Note If the paper is in...

Page 225: ...Open tray 5 as shown 1 3 While lifting the release lever 2 open the top left cover A as shown 3 WARNING The area around the fuser can be hot Use caution to avoid injury CAUTION Do not touch the trans...

Page 226: ...ltifunction Printer User Guide 4 Open the left tray as shown 5 Lift the lever up to open door D 6 Remove the jammed paper as shown Note If the paper is torn remove all torn pieces from the printer 7 C...

Page 227: ...d open the top cover of the document feeder as shown 2 If the original is not caught in the entry to the document feeder pull it straight out in the direction shown 3 If the message on the control pan...

Page 228: ...opened lift the document cover and remove the original 8 If the original is not visible when the document cover is opened lift up the document feeder tray then remove the paper 9 Lower the document fe...

Page 229: ...the finisher 1 3 Turn the green knob in the direction shown to remove the paper 2 4 To remove the paper pull it in the direction shown Note If the paper is torn remove all torn pieces from the printe...

Page 230: ...remove all torn pieces from the finisher 4 Close the top cover of the finisher Clearing Jams in the Office Finisher LX Transport 1 Lift the handle of the center tray straight up to open the transport...

Page 231: ...s in the Professional Finisher Clearing Jams in the Center Tray 1 If the paper is jammed at the exit to the center output tray pull the paper in the direction shown 2 Open then close the finisher tran...

Page 232: ...Printer User Guide 2 Remove the jammed paper Note If the paper is torn remove all torn pieces from the finisher 3 If no paper is visible turn green knob 1 in the direction shown and carefully pull ou...

Page 233: ...ter 233 User Guide Clearing Jams at 2a in the Finisher 1 If the paper is visible at the output tray exit remove the paper by pulling it in the direction shown 2 Open the front door of the finisher 3 M...

Page 234: ...ccessible or if the control panel displays a message to do so turn knob 2c in the direction shown to release the paper 6 Carefully remove the paper Note If the paper is torn remove all torn pieces fro...

Page 235: ...front door of the finisher 2 Move green lever 2b to the right 3 Remove the jammed paper 4 If the paper is inaccessible or if the control panel displays a message to do so turn knob 2c in the direction...

Page 236: ...Close the front door of the finisher Clearing Jams at 3 in the Finisher 1 Open the front door of the finisher 2 Pull down green lever 3 3 Carefully remove the jammed paper Note If the paper is torn r...

Page 237: ...or of the finisher 2 Using the green handle pull out unit 4 until it stops 3 Turn green knob 4a in the direction shown to release the jammed paper 4 Carefully remove the paper as shown Note If the pap...

Page 238: ...nter User Guide Clearing Jams at 4b in the Finisher 1 Open the front door of the finisher 2 Move green lever 4b to the left 3 If paper is visible remove the jammed paper by pulling in the direction sh...

Page 239: ...aper is torn remove all torn pieces from the finisher 7 Return unit 4 to its original position 8 Return lever 4b to its original position 9 Close the front door of the finisher Clearing Jams at 5 in t...

Page 240: ...the Booklet Tray 1 Open the front door of the finisher 2 Turn green knob 4a in the direction shown to release the jammed paper 3 Remove the jammed paper by pulling in the direction shown Note If the p...

Page 241: ...te the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Remove transparencies from the output tray immediately after printing Adjust the paper...

Page 242: ...electricity is present Try a new ream of paper Do not fan transparencies before loading in tray Using unsupported paper Use only Xerox approved paper For details see Supported Paper on page 48 Humidi...

Page 243: ...ons The label sheet is facing the wrong way in the tray Load label sheets according to the instructions from the manufacturer Load labels face up in trays 1 4 Load labels face down in tray 5 Envelopes...

Page 244: ...r Sizes and Weights for Automatic 2 Sided Printing on page 51 Paper type is set incorrectly in the print driver Ensure that the paper type is set correctly in the driver and that the paper is loaded i...

Page 245: ...Jams in the Professional Finisher 250 Clearing Booklet Staple Jams in the Professional Finisher 252 Clearing Staple Jams in the Integrated Finisher WARNING Do not perform this procedure while the pri...

Page 246: ...he direction shown until it snaps into the locked position 2 WARNING The points of the jammed staples are sharp Remove the jammed staples carefully 6 To insert the staple cartridge into the integrated...

Page 247: ...ing 1 Open the finisher door as shown 2 Reach into the finisher cabinet and pull the stapler toward you until it stops 3 Push the stapler to the right as shown 4 Grip the staple cartridge by the orang...

Page 248: ...push the clamp in the direction shown until it snaps into the locked position 2 WARNING The points of the jammed staples are sharp Remove the jammed staples carefully 8 Grip the staple cartridge by th...

Page 249: ...ple cartridges be free of jammed staples WARNING Do not perform this procedure while the printer is copying or printing 1 Open the finisher side cover 2 If the staple cartridges are not visible grip t...

Page 250: ...e cartridge Note The booklet maker uses two staple cartridges Booklet stapling requires that both staple cartridges contain staples 6 Starting at Step 2 repeat the procedure for the other staple cartr...

Page 251: ...e them 4 Pull the staple cartridge clamp firmly in the direction shown to open it 5 Remove the jammed staples 1 then push the clamp in the direction shown until it snaps into the locked position 2 WAR...

Page 252: ...requires that both staple cartridges be free of jammed staples WARNING Do not perform this procedure while the printer is copying or printing 1 Open the front door of the finisher 2 While squeezing o...

Page 253: ...le cartridge rotate it in the direction shown 5 Lift the staple cartridge out of the staple cartridge unit 6 Remove the jammed staples by pulling them in the direction shown WARNING The points of the...

Page 254: ...he printer stops printing and reports a hole punch jam empty the hole punch waste container For details see Emptying the Hole Punch Waste Container on page 200 After emptying the hole punch waste cont...

Page 255: ...erage could vary outside these areas Please contact your local representative for details Notes To enhance print quality the toner print drum cartridges for many models of equipment are designed to ce...

Page 256: ...dows metal clasps side seams or adhesives with release strips Padded envelopes Plastic media Ensure the paper type selected in your print driver matches the paper type on which you are printing If you...

Page 257: ...the print driver is set to Xerox Automatic Color To produce more vivid results select a mode of Color Correction For example when printing graphics in which the sky does not look blue enough for a mo...

Page 258: ...ease contact your local representative for details Note To enhance the print quality toner print drum cartridges for many models of equipment are designed to cease functioning at a predetermined point...

Page 259: ...To isolate the problem 1 Print a similar document from another application and look for the same print quality problems If the document still has the same print quality problems it is probably a prin...

Page 260: ...printed with a solid color one or more of the drum cartridges could be defective Correct the problem before continuing 4 If the colors of the pages do not match your expectations run the control pane...

Page 261: ...ot or lines appear at regular intervals on the prints 1 To identify the part of the printer that is causing the problem print the Repeating Defects page At the control panel press Machine Status then...

Page 262: ...w the onscreen instructions Vertical White Lines or Streaks One Color Lines or streaks appear in one color of your output 1 Print the test pages to identify the affected color 2 To clean the printhead...

Page 263: ...aken from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth The reverse side of the original...

Page 264: ...he document feeder width guides are not adjusted to fit the width of the document Adjust the document feeder width guides so that they fit against the document The fax received by the recipient is blu...

Page 265: ...is not installed or is not enabled Ensure that the fax feature is installed and enabled Server fax is enabled Ensure that server fax is disabled An access number is required to connect to an outside l...

Page 266: ...ot match the document size sent Confirm the original size of the documents then load the appropriate paper size in the printer Faxes are not received automatically The printer is set to receive faxes...

Page 267: ...d troubleshooting help When a fault or alert condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showin...

Page 268: ...lerts or Faults Alerts 4 To view details touch a fault or alert Viewing the Fault History on the Control Panel When faults occur they are logged in to a fault history file by date time and fault code...

Page 269: ...Information tab touch Information Pages Configuration Report Print 3 After the report prints touch Close Note By default the Configuration Report prints each time the printer is turned on To turn off...

Page 270: ...he Supplies tab touch Close 7 To print the Supplies Usage page touch Print Supplies Report 8 To return to the main screen touch Services Home CentreWare Internet Services CentreWare Internet Services...

Page 271: ...office WC780Xsupport Information about menus or error messages Press the control panel Help button Information Pages Print from the control panel or from CentreWare Internet Services click Status Inf...

Page 272: ......

Page 273: ...e This appendix includes Printer Configurations and Options 274 Physical Specifications 276 Environmental Specifications 280 Electrical Specifications 281 Performance Specifications 282 Environmental...

Page 274: ...feeder with 110 sheet capacity Color touch screen control panel Tray 5 with 50 sheet capacity Must choose one of the following paper tray options 3 Tray module with standard SRA3 12 x 18 in support 1...

Page 275: ...ssional Finisher Envelope tray 3 Tray module with standard SRA3 12 x 18 in support 1 Tray Module with standard SRA3 12 x 18 in support High Capacity Tandem Tray with standard SRA3 12 x 18 in support 2...

Page 276: ...316 lb with 3 tray module Configuration with Office Finisher LX and Booklet Maker Width 1666 mm 65 6 in Depth 685 mm 27 in 695 mm 27 4 in with booklet maker Height 1149 mm 45 2 in Weight 168 9 Kg 372...

Page 277: ...tre 7800 Series Multifunction Printer 277 User Guide Clearance Requirements Clearance Requirements for Base Configuration Note The clearance requirements do not change with the addition of the optiona...

Page 278: ...s 278 WorkCentre 7800 Series Multifunction Printer User Guide Clearance Requirements for Configuration with Office Finisher LX and Booklet Maker Clearance Requirements for Configuration with Professio...

Page 279: ...Specifications WorkCentre 7800 Series Multifunction Printer 279 User Guide Printer Clearance Requirements for Configuration with Professional Finisher and High Capacity Feeder...

Page 280: ...inter User Guide Environmental Specifications Temperature Operating 10 32 C 50 90 F Optimum print quality 15 28 C 59 82 F Relative Humidity Operating 15 to 85 non condensing Elevation For optimum perf...

Page 281: ...The ENERGY STAR and ENERGY STAR mark are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union and Japanese governments an...

Page 282: ...tre 7845 Multifunction Printer 45 ppm 45 ppm WorkCentre 7855 Multifunction Printer 50 ppm 55 ppm Several factors affect print speed Paper orientation For faster print speeds load paper long edge feed...

Page 283: ...ironment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States 1 800 828 6571 Canada 1 800 828 6571 Europe 44 1707 353 434 For produc...

Page 284: ......

Page 285: ...ries Multifunction Printer 285 User Guide This appendix includes Basic Regulations 286 Copy Regulations 290 Fax Regulations 293 Product Safety Certification 297 Material Safety Data Sheets 298 B Regul...

Page 286: ...cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the inte...

Page 287: ...ly in accordance with the instructions is not dangerous for the consumer or for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the...

Page 288: ...y efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website www energystar gov index cfm f...

Page 289: ...an Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference receive...

Page 290: ...led revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photog...

Page 291: ...ographed 9 Badges Identification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasure and so on unless photograph is ordered by...

Page 292: ...of a state other than Canada Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Documents regi...

Page 293: ...on a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and teleph...

Page 294: ...ething that affects the operation of the equipment they should notify you in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this Xerox e...

Page 295: ...ot exceed 5 For the Canadian REN value please see the label on the equipment European Union Radio Equipment and Telecommunications Terminal Equipment Directive The Facsimile has been approved in accor...

Page 296: ...se of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and cause a false answer condition If you encounter such problems do not...

Page 297: ...Centre 7800 Series Multifunction Printer 297 User Guide Product Safety Certification This product is certified by various NRTLs NCBs to the following safety standards UL60950 1 CSA22 2 No 60950 1 USA...

Page 298: ...User Guide Material Safety Data Sheets For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Custom...

Page 299: ...WorkCentre 7800 Series Multifunction Printer 299 User Guide This appendix includes All Countries 300 North America 301 European Union 302 Other Countries 304 C Recycling and Disposal...

Page 300: ...may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For r...

Page 301: ...equipment take back and reuse recycle program Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental...

Page 302: ...d electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipm...

Page 303: ...andling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased th...

Page 304: ...Recycling and Disposal 304 WorkCentre 7800 Series Multifunction Printer User Guide Other Countries Please contact your local waste management authority to request disposal guidance...

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