Troubleshooting
244
WorkCentre 7800 Series Multifunction Printer
User Guide
Jams During Automatic 2-Sided Printing
Probable Causes
Solutions
Using paper of the wrong size, thickness, or
type.
Use paper of the correct size, thickness, or type. For details, see
Supported Paper Sizes and Weights for Automatic 2-Sided Printing
on page 51.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the driver and that the
paper is loaded in the correct tray. For details, see
Supported Paper
on page 48.
Paper is loaded in the wrong tray.
The paper must be loaded in the correct tray. For details, see
Supported Paper
on page 48.
Tray is loaded with mixed paper.
Load the tray with only one type and size of paper.
