Xerox WorkCentre 6605, Service Manual

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General Information
Xerox Internal Use Only Phaser 6600 and WorkCentre 6605
Service Manual
1-15
Responsibilities for resolution:
1.
Business Groups / Product Design Teams responsible for the product involved in the incident shall:
a.
Manage field bulletins, customer correspondence, product recalls, safety retrofits.
b. Fund all field retrofits.
2. Field Service Operations shall:
a.
Preserve the Xerox product involved and the scene of the incident inclusive of any associated
equipment located in the vicinity of the incident.
b. Return any affected equipment/part(s) to the location designated by Xerox EH&S and/or the
Business Division.
c. Implement all safety retrofits.
3. Xerox EH&S shall:
a.
Manage and report all incident investigation activities.
b. Review and approve proposed product corrective actions and retrofits, if necessary.
c. Manage all communications and correspondence with government agencies.
d. Define actions to correct confirmed incidents.