Code
Meaning
Display message
Corrective Action (after performing message)
OP37 Recording paper did not reach the
Check printer belt (RAP 2.3.11),
jam sensor. (Normal case)
RECORDING JAM-CLEAR PAPER PATH.
OP37
printer jam sensor (RAP 2.3.8),
cutter switch (RAP 2.3.8); replace A2
OP38
Recording paper did not pass the
Perform System Check
jam sensor. (Normal case)
RECORDING JAM-CLEAR PAPER PATH.
OP38
OP64
DT (dial tone) not detected.
DIAL TONE NOT DETECTED-PLEASE CHECK
RAP 2.3.4
TELEPHONE/LINE CONNECTORS-TRY AGAIN
OP64
OP66
No answer from remote unit.
NO ANSWER-PLEASE CHECK NUMBER-TRY AGAIN
Perform System Check
OR CALL REMOTE OPERATOR
OP66
OP67
Line busy through N times redial
REDIALS COMPLETED-REMOTE STILL BUSY PLEASE
Perform System Check
attempted.
TRY AGAIN-CHECK WITH REMOTE OPERATOR OP67
OP68
Off-hook detected during auto dial.
TELEPHONE HANDSET IS OFF HOOK-PLEASE
Perform System Check
RESEAT HANDSET-REFER TO MANUAL
OP68
OP70
Security I.D. not matched.
UNABLE TO COMPLETE OPERATION SECURE ID
Perform System Check
MISMATCH OR STOP PRESSED AT REMOTE
OP70
OP71
Remote unit unable to transmit. (No
UNABLE TO RECEIVE-REMOTE NOT READY
Perform System Check
document in ADF or polled mode is off)
PLEASE CHECK WITH REMOTE OPERATOR OP71
OP73
Remote unit unable to receive.
REMOTE CANNOT RECEIVE-PLEASE CHECK WITH
Perform System Check
(No record paper or paper jam)
REMOTE OPERATOR OR TRY AGAIN
OP73
OP74
Operator did not respond to recall
REMOTE NOT RESPONDING TO VOICE REQUEST
Perform System Check
(configuration 6 only)
PLEASE CALL REMOTE OPERATOR
OP74
OP77
(G3 TX/RCV) Remote terminal sent DCN.
UNABLE TO COMPLETE OPERATION-SECURE ID
Perform System Check
MISMATCH OR STOP PRESSED AT REMOTE
OP77
OP78
Operator did not respond to voice
REMOTE NOT RESPONDING TO VOICE REQUEST
Perform System Check
request. (PIP/PIN with a DCN)
PLEASE CALL REMOTE OPERATOR
OP78
OP80 Scanner cover open.
SCANNER COVER IS OPEN-PLEASE CLOSE COVER
Check scan interlock switch (RAP 2.3.8);
OP80
replace A2
OP81
Printer cover open.
PRINTER COVER IS OPEN-PLEASE CLOSE COVER
Check printer interlock switch (RAP 2.3.8);
OP81
replace A2
8/88
OPXX Error Codes
2-6
Telecopier 7017 / 7017SF
www.printcopy.info
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