Xerox Printer fwww, User Manual

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14
.17
<Troubleshooting>
The machine does not
scan.
• Check if a document is loaded into the
machine.
• Check if your machine is connected to
the computer. Make sure if it is
connected properly if I/O error is
reported while scanning.
• Check if the port is not busy. Since
functional components of MFP (printer
and scanner) share the same I/O
interface (port), the situation of
simultaneous access of different
“consumer” application to the same port
is possible. To avoid possible conflicts,
only one of them at a time is allowed to
gain control over the device. The other
“consumer” will encounter “device busy”
response. This can usually happen
while starting scan procedure, and
appropriate message box will be
displayed.
To identify the source of the problem,
you should open ports configuration and
select the port assigned to your
scanner. Port’s symbol /dev/mfp0
corresponds to LP:0 designation
displayed in the scanners’ options, /dev/
mfp1 relates to LP:1 and so on. USB
ports start at /dev/mfp4, so scanner on
USB:0 relates to /dev/mfp4 respectively
and so forth sequentially. In the
Selected port pane you can see if the
port is occupied by some other
application. If this is the case, you
should wait for completion of the current
job or should press Release port button,
if you are sure that the present port’s
owner is not functioning properly.
I cannot scan via Gimp
Front-end.
• Check if Gimp Front-end has
“Xsane: Device dialog.” on the “Acquire”
menu. If not, you should install Xsane
plug-in for Gimp on the your computer.
You can find Xsane plug-in package for
Gimp on Linux distribution CD or Gimp
home page. For the detail information,
refer to the Help for Linux distribution
CD or Gimp Front-end application.
If you wish to use other kind of scan
application, refer to the Help for
application.
Condition Suggested solutions
Common Macintosh problems
I encounter error
“Cannot open port
device file” when
printing a document.
Please avoid changing print job
parameters (via LPR GUI, for example)
while a print job is in progress. Known
versions of CUPS server break the print
job whenever print options are changed
and then try to restart the job from the
beginning. Since Unified Linux Driver
locks port while printing, the abrupt
termination of the driver keeps the port
locked and therefore unavailable for
subsequent print jobs. If this situation
occurred, please, try to release the port.
The printer does not
print PDF file correctly.
Some parts of
graphics, text, or
illustrations are
missing.
Incompatibility between the PDF file and
the Acrobat products:
Printing the PDF file as an image may
solve this problem. Turn on
Print As
Image
from the Acrobat printing options.
N
OTE
: It will take longer to print when you
print a PDF file as an image.
Condition Suggested solutions
The printer does not print
PDF file correctly. Some
parts of graphics, text, or
illustrations are missing.
Incompatibility between the PDF file and
the Acrobat products:
Printing the PDF file as an image may
solve this problem. Turn on
Print As
Image
from the Acrobat printing options.
N
OTE
: It will take longer to print when
you print a PDF file as an image.
The document has
printed, but the print job
has not disappeared from
the spooler in Mac OS
10.3.2.
Update your Mac OS to OS 10.3.3. or
higher.
Some letters are not
displayed normally
during the Cover page
printing.
This problem is caused because Mac
OS can not create the font during the
Cover page printing. English alphabet
and numbers are displayed normally at
the Cover page.
Condition Suggested solutions