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Xerox Internal Use Only
Phaser 6500/WorkCentre 6505 Service Manual
Print-Quality Troubleshooting
Residual Image or Ghosting
There are faint, ghostly images appearing on the page. The images may be either
from a previous page or from the page currently being printed.
Initial Actions
•
Check the paper transfer path.
•
Ensure there are no debris on the transfer path.
Allow the Fuser to cool before starting the procedure.
Troubleshooting Reference Table
Applicable Notes
Example Print
Erase LED Assy, PL4.1.8
Imaging Unit, PL4.1.21
Fuser, PL6.1.1
Transfer Belt, PL6.1.7
IP Board, PL8.1.7
MCU Board, PL8.2.13
Troubleshooting Procedure
Step
Actions and Questions
Yes
No
1
Did the client print a large number
of the same image?
Go to step 2.
Go to step 3.
2
Print the Contamination Check test
prints (page 5-49):
Test Print >
Contamination Chk
Is the image printed correctly?
Complete
Go to step 3.
3
Print an Engine Test print
(page 4-47).
Is the test print printed correctly?
Replace the IP
Board
(page 8-120).
Go to step 4.
4
Remove the Imaging Unit and
defeat the safety interlock switch.
Do the four erase LEDs light
correctly?
Go to step 6.
Go to step 5.
Residual Image/Ghosting
