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Xerox Phaser 6500, Service Manual

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Xerox Phaser 6500 Service Manual Download Page 385

Phaser 6500/WorkCentre 6505 Service Manual

Xerox Internal Use Only

5-11

Print-Quality Troubleshooting

Troubleshooting Procedure

Step

Actions and Questions

Yes

No

1

Check the toner type.
Are the Toner Cartridges genuine 
Xerox?

Replace with 
Xerox toner, 
then go to step 
2.

Go to step 3.

2

Is the image printed correctly?

Complete

Print an Engine 
Test print, if 
successful, 
replace the IP 
Board 
(page 8-120). 
If not, go to 
step 3.

3

Reseat and lock the Toner 
Cartridges.
Is the image printed correctly?

Complete

Go to step 4. 

4

Check the Transfer Belt high-voltage 
connections.
Are the contacts on the Transfer Belt 
and springs damaged or dirty?

Clean or 
replace the 
Transfer Belt 
(page 8-112) or 
spring(s), then 
go to step 5.

Go to step 6.

5

Is the image printed correctly?

Complete

Go to step 6.

6

Check media condition.
Is the media dry and 
recommended?

Go to step 8.

Replace the 
media, then go 
to step 7.

7

Is the image printed correctly?

Complete

Go to step 8.

8

Check the Toner Cartridge life.
Are one or more of the Toner 
Cartridges near end of life?

Replace the 
Toner 
Cartridge(s) 
(page 8-12).

Go to step 9.

9

Inspect the Laser Unit windows.
Are the windows clean?

Go to step 10.

Clean with soft 
cloth or cotton 
swab.

10

Inspect the laser beam path
Are there any obstructions between 
the Laser Unit and Imaging Unit?

Remove the 
foreign 
substances.

Go to step 11.

11

Reseat the Imaging Unit.
Is the image printed correctly?

Complete

Go to step 12.

12

Caution:  

Do not run the toner motor 

more than a few seconds.

Test the Toner Motor for each color 
(page 4-31): 

Engine Diag

 > 

Motor 

Test

 > 

CMYK Toner Motor

.

Do the toner motors rotate?

Go to step 17.

Go to step 13.

Summary of Contents for Phaser 6500

Page 1: ...Phaser 6500 WorkCentre 6505 Color Laser Printer Multi Function Printer Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only...

Page 2: ...ervicing instructions are for use by qualified service personnel only To avoid personal injury do not perform any servicing other than that contained in the operating instructions unless you are quali...

Page 3: ...w 1 6 MFP Rear View 1 7 Internal View SFP 1 8 Internal View MFP 1 9 Control Panel 1 10 Printer Options 1 12 Additional Memory 1 12 Optional Feeder 1 13 Duplex Unit 1 14 Maintenance Items 1 15 Consumab...

Page 4: ...ration 2 27 Transfer Belt and Fuser 2 31 Laser Unit 2 32 Toner Cartridge Dispenser 2 34 Imaging Unit 2 35 Drive 2 36 Electrical 2 38 Operation Modes 2 43 Printer Control 2 43 Media Size Detection 2 43...

Page 5: ...load header Error 3 50 PDF password error PDF print disabled error 3 51 Auditron Invalid User 3 51 Auditron Disabled Function 3 52 Auditron Reached Limit 3 52 USB Memory Error 3 53 Job Environment Vio...

Page 6: ...Reservation JAM 3 121 IOT Exit Off JAM IOT Exit Off early JAM 3 125 IOT Duplex Misfeed JAM IOT Duplex JAM 3 127 IOT Duplexer Failure 3 129 IOT Cover Front Open 3 131 IOT Side Cover Open 3 132 IOT Exi...

Page 7: ...r 4 42 Tray 2 Paper Path Sensor 4 43 Tray 2 Feeder Motor Test 4 44 Tray 2 Feed Solenoid Test 4 45 Tray 2 Drive Clutch 4 46 Engine Test Print SFP 4 47 Engine Test Print MFP 4 50 Fax Scanner Diagnostic...

Page 8: ...rks or Spots 5 27 Residual Image or Ghosting 5 28 Background Contamination 5 30 Skew 5 32 Damaged Media 5 34 Unfused Image 5 36 Color Registration 5 37 Wavy Lines 5 39 Incorrect Magnification 5 40 Lin...

Page 9: ...Recommended Tools 7 2 Cleaning 7 2 Cleaning the Laser Lens 7 3 Maintenance 7 4 Moving the Printer 7 5 8 Service Parts Disassembly Overview 8 2 Standard Orientation of the Printer 8 2 Preparation 8 3...

Page 10: ...ge 8 64 MFP Upper Frame Assembly 8 67 Paper Feeder 8 72 SFP Feeder Assembly 8 72 MFP Feeder Assembly 8 73 Registration Roller 8 75 Registration Input Actuator 8 77 Manual Feed No Paper Sensor 8 78 Tra...

Page 11: ...8 150 MFP Control Panel 8 151 MFP Humidity Sensor 8 153 MFP HVPS 8 154 MFP AC Power Inlet and Power Switch Harness 8 155 Front USB Assembly 8 158 MFP MCU Board 8 160 MFP EEPROM Board 8 161 Duplex Uni...

Page 12: ...ist 6 1 Transfer Fuser 9 25 Parts List 7 1 Drive 9 27 SFP Parts List 8 1 Electrical 1 2 9 29 SFP Parts List 8 2 Electrical 2 2 9 31 MFP Parts List 8 1 Electrical Frame 1 4 9 33 MFP Parts List 8 2 Elec...

Page 13: ...Board and HVPS 10 18 Map 10 MFP Optional Feeder 10 19 Duplex Unit Plug Jack Designators Locator Map 10 20 Map 11 Duplex Unit 10 20 Wiring Diagrams 10 21 Notations Used in the Wiring Diagrams 10 21 SFP...

Page 14: ...Job History Report A 6 Error History Report A 7 Print Volume Report A 8 Demo Pages A 9 Protocol Monitor A 11 Email Address Book List A 12 Server Address List A 13 Media Guidelines A 14 Paper Character...

Page 15: ...le danger present during a procedure or action Be aware of all symbols and terms when they are used and always read Note Caution and Warning statements Warning A warning indicates an operating or main...

Page 16: ...oubleshooting methods for situations where an error indicator is not available Chapter 5 Print Quality Troubleshooting This section focuses on techniques to correct image quality problems associated w...

Page 17: ...ersonal injury hazard exists in the area where you see the sign Danger invisible laser radiation when open Avoid direct exposure to beam Hot surface on or in the printer Use caution to avoid personal...

Page 18: ...utlet If the product loses its ground connection contact with conductive parts may cause an electrical shock A protective ground connection by way of the grounding conductor in the power cord is essen...

Page 19: ...re applying power to the unit under test to avoid potential shock After removing a static sensitive assembly from its anti static bag place it on a grounded conductive surface If the anti static bag i...

Page 20: ...bels Read and obey all posted warning labels Throughout the printer warning labels are displayed on potentially dangerous components As you service the printer check to make certain that all warning l...

Page 21: ...al component unless you are instructed to do so by a service procedure Servicing Mechanical Components When servicing mechanical components within the printer manually rotate the Drive Assemblies Roll...

Page 22: ...ere is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning...

Page 23: ...operly in accordance with the user s instructions is neither dangerous for the consumer nor for the environment To ensure compliance with European Union regulations use shielded interface cables A sig...

Page 24: ...xxiv Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual http www manuals4you com...

Page 25: ...1 Chapter General Information In this chapter Printer Introduction and Overview Printer Configuration Parts of the Printer Printer Options Maintenance Items Consumables Specifications...

Page 26: ...50 sheet input tray Tray 2 The WorkCentre 6505 is a multi function printer MFP that combines a 1200 dpi scanner and a G3 Fax modem with the color laser printer to provide copy scan and Fax functions T...

Page 27: ...ort Standard Ethernet Interface 10 100 1000 Base TX Manual Feed slot Single sheet Standard Tray 1 250 Sheets Standard Tray 2 250 Sheets Optional Duplex Unit Optional Wireless LAN Optional Multi Functi...

Page 28: ...d Side Views 1 Optional 250 sheet Feeder Tray 2 2 Media tray Tray 1 if optional 250 sheet feeder is installed 3 Manual Feed slot 4 Front Cover 5 Control Panel 6 Output tray 7 Button for opening the Fr...

Page 29: ...iews 1 Scanner Automatic Document Feeder 2 Output tray 3 Button for opening the Front Cover and releasing the Duplex Unit 4 Power switch 5 Toner Door 6 Manual Feed slot 7 Media tray Tray 1 if optional...

Page 30: ...e Only Phaser 6500 WorkCentre 6505 Service Manual General Information SFP Rear View 1 Power switch 2 Power cord connector 3 USB port 4 Network connector 5 Optional memory slot s6500 002 5 4 3 2 1 http...

Page 31: ...re 6505 Service Manual Xerox Internal Use Only 1 7 General Information MFP Rear View 1 ADF Cover 2 IP Board Cover 3 USB Port Type B 4 Network connector 5 Phone Line out 6 Phone Line in 7 AC Inlet s650...

Page 32: ...6505 Service Manual General Information Internal View SFP 1 Fuser 2 Imaging Unit 3 Front Cover and Duplex Unit release 4 Duplex Unit 5 Transfer Belt Tray 1 removed so the Transfer Belt folds down comp...

Page 33: ...rvice Manual Xerox Internal Use Only 1 9 General Information Internal View MFP 1 Front Cover and Duplex Unit release 2 Transfer Belt 3 Imaging Unit 4 Fuser 5 Document Glass 6 Toner Cartridges 7 Duplex...

Page 34: ...rinter is idle press to manually put the printer in sleep mode 5 Cancel button Cancels the current print job 6 Navigation Menu select buttons Up Down arrows scroll up and down through the menu display...

Page 35: ...mode Push to exit Energy Saver mode 11 Clear All button Clears all text numbers or instructions 12 Stop button Cancels the current print job 13 Start button Press to start a copy scan or Fax job 14 St...

Page 36: ...4 MB optional Xerox offers only 512 MB memory modules Memory modules must meet the following characteristics 200 Pin DDR2 SO DIMM Unbuffered Non parity The Configuration page lists the amount of RAM i...

Page 37: ...Optional Feeder per printer is supported Electrical connection is made by a single interface connector The SFP and MFP have different Optional Feeders even though they share the same mechanism and hav...

Page 38: ...in place by a single latch Features on the Transfer Belt engage the Duplex Unit to properly align the media path Electrical connection to the printer is made by a single interface connector Note When...

Page 39: ...n Maintenance Items Routine maintenance items are parts or assemblies that require periodic replacement These items are typically customer replaceable CRU Imaging Unit Toner Cartridges Fuser Assembly...

Page 40: ...s set values warning and error messages are displayed to notify the user when near and end of life status is reached CMY Toner is not consumed when printing in Black and White mode or when printing Gr...

Page 41: ...ee Belt Nip Fusing FBNF Print Volume Average 450 PV month Maximum 40 000 PV month Median 300 PV month Color Medium Cyan Magenta Yellow and Black Toner Cartridges Resolution Addressability dpi Standard...

Page 42: ...ection 148 mm 5 8 in Slow Scan Direction 210 mm 8 3 in Maximum Fast Scan Direction 215 9 mm 8 5 in Slow Scan Direction 355 6 mm 14 0 in USB Scanning Resolution 1200 x 1200 dpi optical up to 9600 dpi i...

Page 43: ...tter size 15 sec 15 sec Scan to USB Thumb Drive Document Glass default 12 sec 17 sec Copy Specifications Characteristic Specifications Resolution Black White 600 x 600 dpi Color 600 x 600 dpi Copy Mod...

Page 44: ...G MMR MR MH Color Not supported Incoming Call Control Telephone Mode Fax Mode Telephone Fax Mode Answering Machine Mode Distinctive Ring Pattern Detection DRPD Lighter Darker 7 levels DM Protection Re...

Page 45: ...on PC not linked device Characteristic Specifications Memory Minimum 256 MB On Board memory Maximum 1280 MB Supported RAM Supports one 256 512 or 1024 MB DDR2 SODIMM in expansion slot Characteristic S...

Page 46: ...t Resolution Color A A4 Mono A A4 600 Standard 24 24 24 24 600 Enhanced 24 24 24 24 Characteristic Specification Temperature Optimum 15 to 28 C 59 to 82 F Operating 10 to 32 C 50 to 90 F Standby 20 to...

Page 47: ...speed Recording The system is operating Fusing Maintained at operating temperature IIT Scanner or ADF is in operation scanning lamp is on Cooling Fan The fan operates at high speed Control Panel Oper...

Page 48: ...ff Cooling Fan The system is Off Control Panel Operation LCD Off LCD Backlight Off LED Wake Up LED is On NOTE When the printer receives a print or Fax job or the Wake Up Power Saver button is pressed...

Page 49: ...Feed SEF The original is on the document glass or in the ADF Process control time is not included Physical Dimensions and Clearances SFP Dimensions MFP Dimensions Mode FCOT sec Color 30 0 sec or less...

Page 50: ...rmation Minimum Clearances 72 3 cm 28 4 in 20 cm 7 9 in 11 cm 4 0 in 25 cm 9 8 in 75 cm 29 5 in 10 cm 3 9 in 56 cm 22 in 60 cm 23 6 in s6500 014 s6500 015 77 5 mm 30 51 in 60 7cm 23 9 in 905 cm 35 62...

Page 51: ...ailure to adhere to the specified mounting specifications will void all guarantees of print quality and or performance Known problems that can occur as a result of exceeding the mounting surface speci...

Page 52: ...Custom size range Width 3 8 5 in 76 2 215 9 mm Height 5 14 in 127 355 6 mm Paper Type and Weight Plain 65 120 g m2 17 32 lb Bond Lightweight Cardstock 100 163 g m2 37 60 lb Cover Heavyweight Cardstock...

Page 53: ...5 182 x 257 mm Custom size range Width 3 8 5 in 76 2 215 9 mm Height 5 14 in 127 355 6 mm Paper Type and Weight A4 210 x 297 mm Letter 8 5 x 11 in US Folio 8 5 x 13 in Legal 8 5 x 14 in Custom size ra...

Page 54: ...Manual General Information Automatic Document Feeder Characteristic Supported Media Original Size Width 4 1 8 5 in 148 216 mm Length 8 3 14 in 210 355 6 mm Weight Range 50 125 g m2 17 32 lb Bond Loadi...

Page 55: ...of Operation In this chapter Phaser 6500 WorkCentre 6505 Operational Overview Print Process Media Path Sensors Major Assemblies and Functions Operation Modes Printer Control Drive Scanner Automatic Do...

Page 56: ...the FAX control for transmission over telephone lines Print Process The following block diagram provides the sequence of events for the xerographic process dashed lines and the paper flow solid lines...

Page 57: ...Service Manual Xerox Internal Use Only 2 3 Theory of Operation s6500 019 Laser Beam Media Path Transfer Belt 4 Transfer 7 Cleaning Imaging Unit 1 Charge 3 Development 4 Transfer 5 Cleaning Fuser 6 Fu...

Page 58: ...otates with the drum The BCR is a conductive roller which receives negative voltage from the High Voltage Power Supply HVPS and discharges a negative Direct Current DC voltage The drum surface is unif...

Page 59: ...from end to end in the axial direction The negatively charged drum surface is scanned by the laser beams to form an invisible electrostatic latent image on the drum surface The process is performed i...

Page 60: ...2 Laser Unit Laser Beams Laser Beam Laser Beam Laser Beam Negative Electric Charge Positive Electric Charge Photoreceptor Photoreceptor Conductor Conductor Drum Electrostatic Latent Image Electrostati...

Page 61: ...conductive sleeve A developing bias voltage is supplied to the sleeve from the High Voltage Power Supply HVPS The developing bias voltage is negative DC voltage combined with AC voltage The DC voltage...

Page 62: ...driven by the toner motor When the Toner Cartridge is locked in position the Toner Cartridge shutter moves forward opening the toner supply port The toner is fed to the Imaging Unit from a second por...

Page 63: ...h a positive voltage from the HVPS is applied The BTR positively charges the belt The toner on the drums moves towards the Transfer Belt due to the attracting force generated between the negative pola...

Page 64: ...conductive unit that receives positive voltage from the BTR After the negative charged toner image on the drum surface is drawn by the positive charge on the belt it is transferred from the drum to th...

Page 65: ...oller The cleaning roller contacts the surface of the BCR collecting the excess toner by scraping off toner Charge Cleaning When the drum is charged by the BCR any excess charge hinders the drum surfa...

Page 66: ...llected by the cleaner blade contacting the drum Two augers move the excess toner to the waste collection box in the Toner Cartridge The waste toner is not reused but is discarded along with the cartr...

Page 67: ...the media by the combination of heat and pressure Transfer Belt Cleaning The Transfer Belt is cleaned by a cleaning blade that removes excess toner from the Transfer Belt surface and directs waste to...

Page 68: ...long the paper path as shown in the diagram s6500 032 Manual Feed Tray 2 Drive Motor Solenoid Feed Roller Drive Motor Solenoid Feed Roller Drive Motor Clutch Registration Roller Drive Motor Clutch Exi...

Page 69: ...s Media Path Paper Sensors Exit Roller Duplex Gate Heat Roller Transfer Belt Pressure Belt Registration Roller Rubber Duplex Roller Exit Sensor Registration Roller Metal Turn Roller Metal Turn Roller...

Page 70: ...ed into the ADF Inside the ADF the sheet is fed by the Takeaway Roll that rotates by the torque from the ADF Motor to the Scanner Home CVT Constant Velocity Transport Position in the Carriage Assy and...

Page 71: ...o receptive sensors consist of a LED in one arm of a U shaped holder and a photo transistor in the other arm When the sensing area is vacant nothing is between the arms of the sensor light falls on th...

Page 72: ...hey are in a normally open state and close when actuated Microswitches frequently employ hooks or catches on the switch housing for retention in the bracket or frame Thermistors Thermistors have a kno...

Page 73: ...timing through the sensing area Sensors in the Automatic Document Feeder This drawing shows the location of sensors in the Automatic Document Feeder on the WorkCentre 6505 s6500 034 Exit Sensor Right...

Page 74: ...r Cartridge Dispenser Imaging Unit Drive Electrical Tray Separator Roller The Separator Roller and Feed Roller pinch the media to prevent multiple sheets from feeding Left Right Side Guide The side gu...

Page 75: ...use a multiple feed or a jam The sheets are fed by the Feed Roller to a position between the Feed Roller and the Separator Roller Normally when only one sheet is fed both the Feed Roller and Separator...

Page 76: ...ation Feeder Tray No Paper Sensor Detects the presence absence of paper in the Tray based on the position of No Paper Actuator s6500 037 s6500 038 Tray No Paper Sensor No Paper Actuator No Paper Posit...

Page 77: ...e Feed Solenoid when activated releases the gear on the Feed Roller shaft The gear engages with the Feed Roller Drive to rotate the Feed Roller Feed Roller When the Feed Solenoid operates it allows th...

Page 78: ...feed roller drive to rotate the Feed Roller Feed Roller When the Feed Solenoid operates it allows the Feed Roller to rotate and feed the paper Paper Path Sensor Detects the leading edge as the media...

Page 79: ...the exit roller rotates in the reverse direction The clutch is stopped when the paper reached the Duplex Duplex Motor The Duplex Motor supplies the driving power to the Upper and Lower Duplex Rollers...

Page 80: ...ntains it s orientation to the Front Cover as the cover is opened and closed With the Front Cover open the latch follower is released from the locking slot allowing removal of the Duplex Unit by pushi...

Page 81: ...rollers stop immediately when the Registration Sensor detects the media Registration Sensor The Registration Sensor detects paper when the paper leading edge reaches the registration chute When paper...

Page 82: ...ot toward the Imaging Unit The registration clutch must engage and start the paper moving so that it reaches the Imaging Unit at the correct time to pick up the toner image s6500 044 Registration Sens...

Page 83: ...e Transfer Belt or in front of the BTRs Before the registration rollers are energized the paper is advanced from the tray to the rollers This process aligns the leading edge as shown below By pushing...

Page 84: ...dge of the paper from the Tray The movement of the Registration Input Actuator does not affect the Registration Roller Actuator s6500 047 Front Registration Output Spring Registration Actuator Spring...

Page 85: ...lue is used to control toner density Fuser The Fuser fixes transferred toner onto the paper using heat and pressure and feeds the paper before and after toner is fixed The Fuser consists of these comp...

Page 86: ...ists of four laser diodes LDs corresponding to C M Y and K Each LD converts the electric signals of incoming image data into laser beams In order to stabilize the laser light quantity during formation...

Page 87: ...ection Scanning is performed using one reflecting mirror face for each color Start of Scan SOS Board The SOS Sensor on the SOS Board converts incoming laser beam upon detection to an electric signal a...

Page 88: ...he Toner Cartridge is a customer replaceable item The Toner cartridge includes a CRUM Customer Replaceable Unit Monitor that stores printer specific information CRUM Connector The CRUM connector allow...

Page 89: ...stribute the toner and the magnet roller that applies toner to the drum to develop the latent image Drums Each drum is given a latent image to which toner is applied by the developer The resulting ton...

Page 90: ...semblies to relevant parts The drive path is changed by the Color Mode Switching Solenoid located on the Feed Drive Assy To change modes the solenoid activates allowing Gear C to engage and rotate Cam...

Page 91: ...d White Mode Full Color Mode Full Color Mode Drive From Sub Motor Gear D3 In Color Mode Switching Sensor Color Mode Switching Solenoid Gear D3 Out Cam C Cam C Gear C Color Mode Switching Sensor Color...

Page 92: ...DC power used for the logic circuits The LVPS contains a control circuit for the Fuser heater in addition to the power circuit LVPS Over Current Protection Circuit This circuit stops all outputs if th...

Page 93: ...hine Control Unit MCU Board controls the printing process based on the communication with the printer Image Processor Board and information from the Sensors or Switches Major functions include 1 Commu...

Page 94: ...age processing The primary function of the IP Board is to receive and process host data from the USB or Ethernet port The host data is buffered stored and sent to the MCU Board in a rasterized format...

Page 95: ...d is shown in the following diagram s6500 058 Host Electric Signal Electronic Sub system Control Board Electric Signal Machine Control Unit Electric Signal Laser Unit Laser Beams Electrostatic Latent...

Page 96: ...hen installing a new IP Board in the printer you must transfer the following parts from the old board to the new board Memory DIMM NVRAM FAX Board Humidity Temperature Sensor The Humidity Temperature...

Page 97: ...he machine enters a deeper power saving state after a specified period in Sleep Mode The period is set at the Control Panel and can range from 5 to 120 minutes Printer Control Media Size Detection The...

Page 98: ...detects the density of the patch on the Belt 4 The drum charging voltage developing DC voltage and the Laser Unit beam intensity are adjusted for each color according to the detected patch density Ton...

Page 99: ...sure an accurate patch density measurement the surface of the ADC sensor is cleaned to remove soil due to toner etc and the light amount adjustment is made so that the reflected light amount satisfies...

Page 100: ...nd process control After the target temperature is set the heat roller surface temperature is controlled by turning the heater lamp On Off Temperature of individual areas of the heat roller center edg...

Page 101: ...6500 060 Main Drive Belt Transfer Belt Gear P3 Paper Feed Drive Registration Feeder Chute Registration Clutch Rubber Registration Gear Metal Registration Gear Gear P2 Gear T4 Gear P4 Gear P5 Registrat...

Page 102: ...Gear P5 Feed Gear Feed Roller Registration Feeder Chute Registration Clutch Registration Roller Rubber Registration Gear Metal Registration Gear Metal Registration Roller Feed Solenoid Imaging Unit G...

Page 103: ...sembly The Sub Drive drives the Fuser and Imaging Unit CMY Developers dependent on the print mode Color or Black and White Sub Drive power is transmitted to the Fuser as shown Fuser Drive s6500 070 Su...

Page 104: ...olenoid located on the Feed Drive Assy to restrict drive to only the Black Developer in Black and White print mode In Black and White mode drive to the CMY developers from the Sub Drive Assy is diseng...

Page 105: ...C Gear P4 2 Gear P4 Gear P3 Color Mode Switching Solenoid Feed Drive Hsg Assy Deve K Magnet Roller K Imaging Unit s6500 063 Gear DK Gear D1 Sub Motor Gear D1 Gear D2 Gear D5 Magnet Gear K Magnet Roll...

Page 106: ...M Magnet Gear Y Gear D5 Gear D5 Gear D5 Gear D4 Gear D4 Developer Housing Y Magnet Roll Y Imaging Unit Developer Housing C s6500 065 Gear DK Gear D1 Sub Motor Gear D1 Gear D2 Gear D5 Magnet Gear K Mag...

Page 107: ...b Drive Imaging Unit Gear 1 Xerographics Housing Y M C K Drum Imaging Unit Gear 2 Cleaning Auger Gear Magnet Idler Gear Paddle Idler Gear Paddle Gear Auger Gear Auger Gear Side Auger Idler Gear Side A...

Page 108: ...Unit Gear 1 Imaging Unit Gear 2 Drum Imaging Unit Gear 2 Drum Xerographics Housing Y M C K Drum Cleaning Auger Gear Auger Magnet Idler Gear Gear Idler Paddle Paddle Gear Developer Paddle Auger Gear F...

Page 109: ...itator M Toner Cartridge Y Agitator Y Auger Gear K Idler Gear C Dispenser Motor C Auger C Auger Idler Gear C Auger Idler Gear C Auger Gear C Idler Gear M Dispenser Motor M Auger M Auger Idler Gear M A...

Page 110: ...ch Duplex Clutch Gear E1 Idler Gear 16 Duplex Output Gear Delay Idler Gear Delay Idler Gear Duplex Idler Gear Out Clutch Gear Exit Gear Cont Clutch Gear Gear D1 SN Idler Gear SN Idler Gear Idler Gear...

Page 111: ...t Clutch Gear Out Clutch Gear Idler Gear 24 Gear D1 SN Idler Gear SN Idler Gear Idler Gear 18 Exit Motor Duplex Motor Exit Roller Duplex Roller Assembly Duplex Roller Assembly Duplex Roller Gear Duple...

Page 112: ...eeder s6500 092 Feed Motor Idle Gear 86 20z Idle Gear 40z Turn Clutch Idle Gear 28 20z Idle Gear 36z Idle Gear 25z Idle Gear 25z Idle Gear 22 33z Feed Gear Assembly Feed Solenoid Rubber Registration G...

Page 113: ...of Operation s6500 075 Front Indicates The Engagement Of Gears Feed Gear Idle Gear 28 20z Idle Gear 40z Idle Gear 36z Idle Gear 25z Idle Gear 25z Idle Gear 86 20z Feed Motor Turn Clutch Rubber Regist...

Page 114: ...ntially to the control circuit which areas are white and which are black as binary data 1 0 digital data 1 bit To scan the original the CCD device is shifted a distance of one line after each line is...

Page 115: ...section of the Scanner frame functions as actuator for the Scanner Home Position Sensor thus detecting the Registration position Cold Cathode Fluorescent Lamp Exposure Lamp The Cold Cathode Fluoresce...

Page 116: ...Level Variation Adjustment During AGC the Scanhead is moved to the position of the white reference plate and the Exposure Lamp is illuminated The light reflected from the white reference plate is read...

Page 117: ...cessor Board controls the FAX Scanner and ADF FAX and copy operations are performed according to data entered at the Control Panel The following figure shows the system configuration s6500 079 Status...

Page 118: ...read the document The Scanhead includes the following components Exposure Lamp that illuminates light onto the document CCD Image Sensor that reads light reflected from the document and Lenses and mi...

Page 119: ...r The Cover Open Sensor detects whether or not the ADF Top Cover is open ADF Board The ADF Board controls the sensors and motor in the ADF Feed Sensor The Feed Sensor is located downstream from the Fe...

Page 120: ...d edge of a paper to be fed After the paper is fed into the device the Document Stopper returns to its original position by the spring force Pinch Roller Assembly The Pinch Roller is normally pressed...

Page 121: ...an actuator moves to place the ADF Document Sensor in the unshielded unblocked state indicating media detection Preparation for Feed The media in the paper tray starts feeding when the Start button is...

Page 122: ...e feed speed according to the copy magnification When the media passes the CVT position at the specified speed the images on the media are exposed by scanning with the Exposure Lamp of the Scanhead an...

Page 123: ...torque of the ADF Motor is transferred to each Document Feeding Roller as shown in the following diagram s6500 085 Automatic Document Feed Motor Gear A Gear B Gear C Gear D Gear E Gear F Gear G Spring...

Page 124: ...ual Theory of Operation Gear Layout s6500 086 ADF Motor Takeaway Roller Exit Roller Gear A Gear D Gear E Gear F Spring Clutch Feed Roller Feed Roller Assembly Nudger Roller Gear G Gear I Gear B Gear C...

Page 125: ...a Fax are the Scanner for reading the image the Control Circuit and the Printer s6500 088 CCD 111111 111111 100001 100001 101111 101111 101111 101111 100011 FAX System Detail Scanner Scanning Lamp Or...

Page 126: ...As resolution increases the amount of data also increases lengthening the transmission time Control Circuit The digital signal from a scanned image is subjected to DA conversion modulation by the con...

Page 127: ...e of G3 Faxes Fax Standards Standard Minimum Transmission Time for Single Page A4 Document Maximum Resolution Maximum Transmission Speed Features Group 1 G1 Approx 6 min 100 x 100 dpi Analog Analog tr...

Page 128: ...2 74 Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Theory of Operation http www manuals4you com...

Page 129: ...3 Chapter Error Messages and Codes In this chapter Introduction Servicing Instructions Messages Codes and Procedures Error Code Troubleshooting...

Page 130: ...odes displayed on the Control Panel Engine fatal and Jam Error logs displayed on the Control Panel or listed on the Error History Report Accessing Error History Report 1 From the Control Panel press M...

Page 131: ...or Messages and Codes Phaser 6500DN Color Laser Printer ErrorHistoryReport SystemFailHistory PaperJamHistory No TotalPrintCount Chain Link 1 35 016 602 2 23 077 215 3 16 077 215 4 4 072 215 5 0 016 60...

Page 132: ...protect it from light 5 Remove the Transfer Belt 6 Inspect the printer interior and remove any foreign matter such as paper clips staples pieces of paper dust or loose toner 7 Do not use solvents or c...

Page 133: ...messages include abbreviations The most common abbreviations used throughout this chapter are listed here Term Definition ADC Automatic Density Control Called CTD in some displayed error messages ASI...

Page 134: ...310 Reseat Feeder Error 004 310 Restart Printer IOT Option Feeder I F Failure An Option Feeder communication failure is detected page 35 005 110 Jam at ADF Open ADF Cover and Remove Paper PICKUP Jam...

Page 135: ...l for Maillib Cannot login to POP3 server to send email page 45 506 Email Login Error Error 016 506 Press Ok Button Required user entry item is empty Some item is not set page 45 507 Email Login Error...

Page 136: ...or PDF print is not allowed page 51 757 Invalid User Error 016 757 Press Ok Button Auditron Invalid User An error occurred because the user s account settings did not match those of the Administrator...

Page 137: ...rk Not Ready Error 016 790 Press Ok Button F2N Module Starting up F2N module task is starting up or IP address is not determined Check the IP address 791 USB Memory Error USB Memory was removed Error...

Page 138: ...M page 58 974 MFP Controller Error Error 017 974 Press Ok Button Flash ROM Error Resume error of image data storage Flash ROM page 58 975 MFP Controller Error Error 017 975 Press Ok Button File Error...

Page 139: ...has not been issued within the time allowed page 63 371 MCU Comm Error Error 024 371 Restart Printer MCU ESS Communication Fail Communication fail between MCU and IP Board page 64 985 Press Ok Button...

Page 140: ...Set DNS server is not set Set DNS address or set forwarding destination server address as IP address 528 SMB Error Server Not Found Error 031 528 Press Ok Button In SMB scan server connection error Ca...

Page 141: ...ror 031 540 Press Ok Button SMB protocol error 4 007 Invalid scan domain name is specified Ask the system administrator 541 SMB Login Error Error 031 541 Press Ok Button SMB protocol error 4 008 Inval...

Page 142: ...2 SMB Error Duplicate File Error 031 552 Press Ok Button SMB Error Cancel is selected for processing in the case of file name duplication and job is cancelled because of file name duplication Ask the...

Page 143: ...ton FTP Scan File Deletion Fail DEL command failed page 70 587 FTP Error RMD Command Error Error 031 587 Press Ok Button FTP Scan Folder Deletion Fail RMD command failed page 69 588 FTP Error Write Er...

Page 144: ...ation Error Result of MH HR MMR receive decode is 0 Line page 72 512 Fax Communication Error Error 033 512 Press Ok Button Modem Parameter Exchange Error Modem Parameter Exchange Error page 73 513 Fax...

Page 145: ...Error Error 033 751 Press OK to retry Over Run Modem receive data overrun page 58 752 Target Fax Busy Error 033 752 Press Ok Button During Call Busy Tone In Tel Fax mode detect busy tone while callin...

Page 146: ...ta Create Not Do When sending cannot make image data creation on time page 58 765 Fax Codec Error Error 033 765 Press Ok Button File Pointer Error In encode decode Read Write file pointer error page 5...

Page 147: ...ement Received NSS DCS function disagrees with capability of own terminal page 79 784 Fax Codec Error Error 033 784 Press Ok Button Buffer Job Failure In FAX receive JBIG decode output buffer overflow...

Page 148: ...Send Ability Remote device has no ability to send page 73 705 Fax Communication Error Error 035 705 Press Ok Button DCS NSS Resend Over DCS NSS resend over page 73 706 Fax Communication Error Error 0...

Page 149: ...Send EOR Q Send IN ECM send send EOR Q page 73 742 Fax Communication Error Error 035 742 Press Ok Button ECM Receive EOR Q Receive IN ECM receive receive EOR Q page 73 779 Fax Communication Error Err...

Page 150: ...90 061 370 Laser Error Error 061 370 Error Code xxxxxxxx Restart Printer IOT ROS Failure An operation error of ROS rotational error etc is detected page 91 062 311 Scanner Error Error 062 311 Restart...

Page 151: ...ror Error 072 216 Restart Printer Option Feeder Motor Failure Option Feeder Motor failure is detected page 111 900 Jam at Tray 1 or 2 Open Tray 1 or 2 Open Front Cover IOT Remain Option Feeder JAM Pap...

Page 152: ...d edge does not reach the Registration Sensor when the sheet changes the direction in the Duplexer after the standby page 127 108 Jam at Duplexer Open Front Cover Lift Duplexer and Remove Paper IOT Du...

Page 153: ...cement time page 143 943 Waste Full Cyan Cartridge IOT CRU Waste C Full Waste Toner C Counter value has reached replacement time page 143 944 Waste Full Black Cartridge IOT CRU Waste K Full Waste Tone...

Page 154: ...approaching the replacement time When all the toner cartridges are simultaneously approaching the replacement time a warning is indicated on the LCD panel in the following order 1 Black 2 Cyan 3 Magen...

Page 155: ...ously reached the replacement time a warning is indicated on the LCD panel in the following order 1 Black 2 Cyan 3 Magenta 4 Yellow page 157 932 Replace Cyan Cartridge IOT Toner Cartridge C Life Over...

Page 156: ...installed in the printer If no toner cartridge has been installed in the printer a warning is indicated on the LCD panel in the following order 1 Black 2 Cyan 3 Magenta 4 Yellow page 157 972 Insert C...

Page 157: ...letely inserted in the slot page 160 323 NV RAM Error Error 116 323 Restart Printer ESS NVRAM 1 R W Check Fail An error occurred during the master NVRAM 1 read write check at the time of initializatio...

Page 158: ...een the PCI BUS port and the port of peripheral devices page 162 368 PCI Error Error 116 368 Restart Printer PCI Error Messages received from Bus 0 Device 1 Connection error occurred between the PCI B...

Page 159: ...44 365 RTC Low Voltage Error Error 117 365 Restart Printer Low Voltage RTC detected Low Voltage RTC clock setting and content of SRAM are invalid Initialize them page 44 123 314 Control Panel Error Er...

Page 160: ...ool Release Error A Memory Pool release error occurred OS error page 58 243 Fax Error Error 133 243 Restart Printer Message Send Error A Message communication error occurred OS error page 58 244 Fax E...

Page 161: ...error occurred OS error page 44 272 Fax Error Error 133 272 Restart Printer Message Send Error A Message Send error occurred OS error page 44 273 Fax Error Error 133 273 Restart Printer Memory Pool R...

Page 162: ...red page 44 288 Fax Error Error 133 288 Restart Printer File Close Error A File Close error occurred page 44 289 Fax Error Error 133 289 Restart Printer File Erase Error A File Erase error occurred pa...

Page 163: ...ug Jack Designators on page 10 14 Map 10 MFP Optional Feeder on page 10 19 Troubleshooting Procedure Step Actions and Questions Yes No 1 Is the Optional Feeder installed correctly Go to step 3 Reseat...

Page 164: ...lete Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map References IP Board ESS SFP PL8 1 7 MFP PL8 1 2 ADF ASSY PL10 1 3 Feed Roller Assy Separator Pad Assy PL10 1 5 PL10 1 6 M...

Page 165: ...Replace the ADF Assy page 8 192 Replace the Feed Roller Assy Separator Pad Assy page 8 13 Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map References IP Board ESS SFP PL8 1 7...

Page 166: ...Reseat the Fuser Assy Does the error still occur when the power is turned Off and On Go to step 2 Complete 2 Remove the Fuser Assy Check these connections Between the MCU Board P J17 and Fuser Assy P...

Page 167: ...pin 4 to pin 5 pin 6 to pin 7 pin 6 to pin 8 Are the resistances correct Replace the LVPS SFP page 8 124 MFP page 8 145 Then go to step 6 Replace the Fuser Assy page 8 10 After replacing the Fuser be...

Page 168: ...rd and HVPS on page 10 18 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the life counter value of the Fuser Assy Does the life counter value show the near of the end Replace the...

Page 169: ...U Board and HVPS on page 10 18 Troubleshooting Procedure Step Actions and Questions Yes No 1 Does the error still occur when the power is turned Off and On Go to step 2 Complete 2 Reseat the Fuser Ass...

Page 170: ...e MCU Board Disconnect J501 from the LVPS Is each cable of J14 J501 continuous Go to step 7 Replace the LVPS Main Harness Assy 7 Replace the Fuser Assy page 8 10 Does the error still occur when the po...

Page 171: ...Engine on page 10 6 Map 4 SFP MCU Board on page 10 9 Map 6 MFP Print Engine on page 10 15 Map 9 MFP MCU Board and HVPS on page 10 18 Troubleshooting Procedure Step Actions and Questions Yes No 1 Is th...

Page 172: ...7 365 MFP Only 123 314 MFP Only 131 398 131 399 MFP Only 133 259 133 260 133 261 133 269 133 271 133 272 133 273 133 274 133 276 133 277 133 281 133 282 133 283 133 286 133 287 133 288 133 289 MFP Onl...

Page 173: ...o 1 Check the network connection Check the network connection using the ping command Does the printer connect the network Go to step 4 Go to step 2 2 Check the network connection Reseat the network ca...

Page 174: ...and Drive on page 10 8 Map 4 SFP MCU Board on page 10 9 Map 8 MFP LVPS IP Board and Drive on page 10 17 Map 9 MFP MCU Board and HVPS on page 10 18 Troubleshooting Procedure Step Actions and Questions...

Page 175: ...Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the LDAP settings Is LDAP set correctly Go to step 4 Verify that LDAP settings are correct in CWIS 2 Check the firmware version Is t...

Page 176: ...ck for memory expansion Is additional memory installed Is the additional memory installed properly Go to step 2 Install additional memory Or re install it properly 2 In the printer driver set the Prin...

Page 177: ...able between the Printer and PC or Printer and Hub For local printer USB cable USB2 0 For network printer Ethernet cable 10Base T 100Base TX 1000Base T Does the cable meet the specifications Go to ste...

Page 178: ...Questions Yes No 1 Check the download file Was the file for WC 6505 downloaded Go to step 2 Re download the correct file 2 Check the cable between the Printer and PC or Printer and Hub For local prin...

Page 179: ...ure Step Actions and Questions Yes No 1 Check the PDF data Enter the correct PDF document password again Change the PDF document security setting Does the error still occur when printing Complete Upda...

Page 180: ...nter reaches the page number limit set for the user Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Black White setting Set the Color Mode to Color Does the error still occur w...

Page 181: ...oard ESS SFP PL8 1 7 MFP PL8 1 2 Map 3 SFP IP Board LVPS and Drive on page 10 8 Map 8 MFP LVPS IP Board and Drive on page 10 17 Scanner IIT Sub Assembly on page 10 49 Troubleshooting Procedure Step Ac...

Page 182: ...or still occur when printing Go to step 5 Complete 5 Send a Windows test print to the printer Does the error still occur when printing the Windows test print Go to step 6 Complete 6 Check the firmware...

Page 183: ...file data in the printer Print or clear the stored files and data at the printer memory Does the error still occur when printing Go to step 2 Complete 2 Print a small size file like a Windows test pag...

Page 184: ...and Questions Yes No 1 Turn the power Off and On Does the error still occur when turning On the power Go to step 2 Complete 2 Try a smaller or different file to determine if the file data is too larg...

Page 185: ...Receive Does the Secure Receive message appear in the display Print file or delete secure print jobs or faxes Go to step 4 4 Check the firmware version Is the firmware the latest version SFP Go to st...

Page 186: ...g and Plug Jack Map References IP Board ESS MFP PL8 1 2 FAX Board MFP PL8 1 5 Map 8 MFP LVPS IP Board and Drive on page 10 17 Troubleshooting Procedure Step Actions and Questions Yes No 1 Is the firmw...

Page 187: ...cable The Windows Image Acquisition service is enabled Start Control Panel Administrative Tools Services Is the Xerox WC 6505 icon present in Control Panel Scanners and Cameras Go to step 3 Install t...

Page 188: ...correctly For Windows 2000 3 Check that the Xerox WC 6505 Scan Button Manager is checked and the Scanner events is set correctly Is the selecting of software correct Retry scanning If Select the prog...

Page 189: ...U Board Does the error still occur when the power is turned Off and On Go to step 4 Complete a 4 Check after replacing the MCU Board Replace the MCU Board SFP page 8 138 MFP page 8 160 Does the error...

Page 190: ...PL8 2 13 MFP PL8 3 6 Map 4 SFP MCU Board on page 10 9 Map 9 MFP MCU Board and HVPS on page 10 18 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the firmware version Is the firmwar...

Page 191: ...ard ESS SFP PL8 1 7 MFP PL8 1 2 Map 3 SFP IP Board LVPS and Drive on page 10 8 Map 8 MFP LVPS IP Board and Drive on page 10 17 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the f...

Page 192: ...eck after resetting the IP Board and MCU Board Reseat the IP Board and MCU Board Does the error still occur when the power is turned Off and On Go to step 2 Complete 2 Check the connections between th...

Page 193: ...Parts Wiring and Plug Jack Map References IP Board ESS SFP PL8 1 7 MFP PL8 1 2 Map 3 SFP IP Board LVPS and Drive on page 10 8 Map 8 MFP LVPS IP Board and Drive on page 10 17 Troubleshooting Procedure...

Page 194: ...operation Did the customer input the login name and the password correctly Go to step 2 Try the login again 2 Check the access limitation Does the system administrator set the access limit number Ask...

Page 195: ...ill occur when network scanning Check the server Complete Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map References IP Board ESS MFP PL8 1 2 Map 8 MFP LVPS IP Board and Driv...

Page 196: ...k Map References IP Board ESS MFP PL8 1 2 Map 8 MFP LVPS IP Board and Drive on page 10 17 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the client PC Does the client PC use Windo...

Page 197: ...re Step Actions and Questions Yes No 1 Check the customer operation Did the customer input the login name and the password correctly Go to step 2 Try the login again 2 Check the Address Book settings...

Page 198: ...and On Does the error still occur when network scanning Replace the IP Board MFP page 8 144 Complete Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map References MFP IP Board...

Page 199: ...1 11 Map 8 MFP LVPS IP Board and Drive on page 10 17 Scanner IIT Sub Assembly on page 10 49 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the firmware version Is the firmware th...

Page 200: ...1 Check the telephone line connection Reconnect the telephone line connector Does the error still occur when faxing Go to step 2 Complete 2 Check the receiving side Fax Send the Fax data to known goo...

Page 201: ...8 MFP LVPS IP Board and Drive on page 10 17 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the telephone line connection Reconnect the telephone line connector Does the error sti...

Page 202: ...e 10 17 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the password Check the password of Fax Scanner Lock in the Panel Lock menu Is the password correct Go to step 2 Set the corr...

Page 203: ...and Questions Yes No 1 Check the sending side Fax Receive Fax data from known good Fax machine Does the error still occur when receiving Fax Go to step 2 END check the sending side Fax machine 2 Chec...

Page 204: ...Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fax setting Is the Junk Fax Setup mode on Go to step 2 Go to step 3 2 Setting the receiving side Fax Set the Speed Dial Does th...

Page 205: ...PS IP Board and Drive on page 10 17 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the resolution setting Retry sending by lowering the resolution setting Does the error still occ...

Page 206: ...leshooting Procedure Step Actions and Questions Yes No 1 Check the sending side Fax Receive the Fax data from known good Fax machine Does the error still occur when faxing Go to step 2 END check the s...

Page 207: ...and Drive on page 10 17 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the printer setting In the Admin menu set Fax Settings Modem Speed to 2 4Kbps and Fax Settings ECM to Off Do...

Page 208: ...Does the error still occur when faxing Go to step 2 END check the sending side Fax machine or sending data 2 Check the firmware version Is the firmware the latest version Go to step 3 Update the firmw...

Page 209: ...firmware version Is the firmware the latest version Go to step 2 Update the firmware Firmware Update on page A 16 then go to step 2 2 Replace the FAX Board page 8 143 Does the error still occur when...

Page 210: ...Does the error still occur when faxing Replace the IP Board page 8 144 Complete Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map References FAX Board MFP PL8 1 5 MFP IP Board...

Page 211: ...error still occur after cycling the power On and Off several times Go to step 2 Complete a 2 Reseat the Imaging Unit and four Toner Cartridges Does the error still occur when the power is turned Off a...

Page 212: ...rts Wiring and Plug Jack Map References Fan SFP PL8 1 1 MFP PL8 2 8 LVPS SFP PL8 2 1 MFP PL8 2 12 MCU Board SFP PL8 2 13 MFP PL8 3 6 LVPS Main Harness Assy PL9 1 3 Map 3 SFP IP Board LVPS and Drive on...

Page 213: ...occur when the power is turned Off and On Go to step 7 Complete 7 Check the LVPS Main Harness Assy for continuity Disconnect J501 from the LVPS Disconnect J14 from the MCU Board Is each wire of J501...

Page 214: ...and On Go to step 3 Complete 3 Check the Main Motor for rotation In the Printer Diagnostic tests use Engine Diag Motor Test Main Motor FULL1 Does the Main Motor function normally Replace the MCU Boar...

Page 215: ...ard and HVPS on page 10 18 MFP Main Drive on page 10 41 Troubleshooting Procedure Step Actions and Questions Yes No 1 Does the error still occur when the power is turned Off and On Go to step 2 Comple...

Page 216: ...ground on the MCU Board about 24 VDC when the interlock switch Interlock Harness Assy is pushed Replace the Sub Drive Assembly page 8 113 Replace the MCU Board SFP page 8 138 MFP page 8 160 Troublesh...

Page 217: ...MCU Board SFP page 8 138 MFP page 8 160 7 Disconnect P J24 from the MCU Board Measure the resistance between J24 1 and J24 2 Does the resistance measure about 80 to 110 ohm Replace the MCU Board SFP...

Page 218: ...10 43 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the connections between the MCU Board and Humidity Sensor Are P J20 and P J201 connected surely Go to step 3 Reconnect the con...

Page 219: ...it on page 10 42 Troubleshooting Procedure Step Actions and Questions Yes No 1 Does the error still occur when the power is turned Off and On Go to step 2 Complete 2 Check after resetting the MCU Boar...

Page 220: ...lace the Laser Unit SFP page 8 86 MFP page 8 92 Does the error still occur when the power is turned Off and On Replace the MCU Board SFP page 8 138 MFP page 8 160 Complete Troubleshooting Reference Ta...

Page 221: ...dure Step Actions and Questions Yes No 1 Check the file data in the printer Print or clear the stored files and data at the printer memory Does the error still occur when scanning Go to step 2 Complet...

Page 222: ...y within 70 seconds or disappear after pressing OK Go to step 2 Go to step 4 2 Check the error Does the error message still occur when copying scanning or faxing the original Go to step 3 Go to step 4...

Page 223: ...CU Board on page 10 9 SFP Media Feed on page 10 27 SFP Main Drive on page 10 28 Map 8 MFP LVPS IP Board and Drive on page 10 17 Map 9 MFP MCU Board and HVPS on page 10 18 MFP Media Feed on page 10 40...

Page 224: ...Perform the procedure Tray 1 Feed Solenoid on page 4 34 Does the Tray 1 Feed Solenoid operate properly Replace the Cassette Assy 250 Parts List 2 1 Tray 1 Go to step 22 12 Does the paper leading edge...

Page 225: ...138 MFP page 8 160 Go to step 26 19 Check the connections between the MCU Board and Main Drive Assy Main Motor Are P J21 and P J211 connected correctly Go to step 20 Reconnect the connector s P J21 a...

Page 226: ...e P J23 and P J232 connected correctly NOTE Access to the Registration Sensor requires removal of the Upper Frame SFP page 8 51 MFP page 8 67 Go to step 27 Reconnect the connector s P J23 and or P J23...

Page 227: ...ep 32 Replace the K Sensor Regi Clutch Harness Assy 32 Check the power to the Drive Clutch Assy Disconnect J26 from the MCU Board Press the Interlock Switch Interlock Harness Assy and measure the volt...

Page 228: ...page 10 10 Map 10 MFP Optional Feeder on page 10 19 SFP Option Feeder on page 10 35 MFP Option Feeder on page 10 50 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the paper condit...

Page 229: ...r Assy not contaminated and or damaged and rotated smoothly Go to step 10 Replace the Separator Holder Assy page 8 6 10 Check the Feed Roller Assy for shape and rotation Pull the Tray 2 out from the p...

Page 230: ...Comp Harness Assy for continuity Disconnect J420 from the Feeder Board Disconnect J4202 from the Paper Path Sensor Is each cable of J420 J4202 continuous Go to step 17 Replace the Tray Comp Harness A...

Page 231: ...correctly 23 Check the HARN TRAY COMP for continuity Disconnect J421 from the Feeder Board Disconnect P4211 from the Feed Solenoid Is each cable of J421 P4211 continuous Go to step 24 Replace the Tra...

Page 232: ...Feed Clutch Disconnect J420 from the Feeder Board Is the voltage across P420 1 ground on the Feeder Board about 24 VDC when the Interlock Switch Interlock Harness Assy is pushed Go to step 29 Replace...

Page 233: ...MFP MCU Board and HVPS on page 10 18 Map 5 SFP Optional Feeder on page 10 10 Map 10 MFP Optional Feeder on page 10 19 SFP Option Feeder on page 10 35 MFP Option Feeder on page 10 50 Troubleshooting Pr...

Page 234: ...inter Is the Feed Roller Assy not contaminated and or damaged and rotated smoothly Go to step 11 Replace the Feed Roller Assy page 8 9 11 Perform the procedure Tray 1 Feed Solenoid on page 4 34 Does t...

Page 235: ...Sensor on page 4 22 Does the number on the screen increase by one when the actuator Registration Input Actuator is operated Replace the MCU Board SFP page 8 138 MFP page 8 160 Go to step 26 19 Check t...

Page 236: ...Board SFP page 8 138 MFP page 8 160 25 Check the Feed Solenoid for resistance Disconnect P J231 of the Feed Solenoid Is the resistance across J231 1 and J231 2 about 96 ohm Replace the MCU Board SFP...

Page 237: ...ensor Regi Clutch Harness Assy for continuity Disconnect J26 from the MCU Board Disconnect P262 from the Drive Clutch Assy Is each cable of J26 P262 continuous Go to step 32 Replace the K Sensor Regi...

Page 238: ...0 50 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Optional Feeder for installation Is the Optional Feeder installed correctly Go to step 3 Reseat the Optional Feeder then go...

Page 239: ...Plug Jack Map References Motor Subassembly PL12 2 98 Feeder Board PL12 2 1 Tray Motor Harness Assy PL12 2 2 Optional Feeder PL12 1 99 Map 5 SFP Optional Feeder on page 10 10 SFP Option Feeder on page...

Page 240: ...le Applicable Parts Wiring and Plug Jack Map References Tray 2 Path Sensor Sensor Photo PL12 4 13 MCU Board SFP PL8 2 13 MFP PL8 3 6 Tray Comp Harness Assy PL12 2 20 Map 5 SFP Optional Feeder on page...

Page 241: ...J4202 continuous Go to step 4 Replace the Tray Comp Harness Assy 4 Check the power to the Paper Path Sensor Disconnect J420 from the Feeder Board Is the voltage across P420 6 ground on the Feeder Boar...

Page 242: ...cted correctly Go to step 6 Reconnect the connector s P J23 and or P J233 correctly then go to step 5 5 Does the error still occur when printing Go to step 6 Complete 6 Check the Left Side Harness Ass...

Page 243: ...No 1 Check the error Replace to known good paper Does the error still occur when printing Go to step 2 Complete 2 Open the Front Cover and check the Registration Rollers Is the metal roller pressed a...

Page 244: ...23 J232 continuous Go to step 8 Replace the Left Side Harness Assy PL 3 1 18 8 Check the power to the Registration Sensor Disconnect J23 from the MCU Board Is the voltage across P23 3 ground on the MC...

Page 245: ...MFP PL8 3 6 Map 3 SFP IP Board LVPS and Drive on page 10 8 Map 4 SFP MCU Board on page 10 9 Map 8 MFP LVPS IP Board and Drive on page 10 17 Map 9 MFP MCU Board and HVPS on page 10 18 SFP Media Feed o...

Page 246: ...Holder Assy not contaminated and or damaged and rotated smoothly Go to step 10 Replace the Separator Holder Assy page 8 6 10 Check the Feed Roller Assy for shape and rotation Pull Tray 1 out from the...

Page 247: ...sy operate properly and the Regi Roller Assy and Regi Metal Roller rotate Go to step 17 Go to step 18 17 Remove the Lower Chute Assembly page 8 84 PL3 2 27 to check the shape and operation of the Regi...

Page 248: ...oard SFP page 8 138 MFP page 8 160 23 Check the Feed Solenoid for resistance Disconnect P J231 of the Feed Solenoid Is the resistance across J231 1 and J231 2 about 96 ohm Replace the MCU Board SFP pa...

Page 249: ...h and Regi Bearing Kit PL3 1 97 Feed Solenoid Kit PL3 1 99 Left Side Harness Assy PL3 1 18 Feed Roller Assy PL3 2 4 Registration Input Actuator PL3 2 11 Registration Sensor Sensor Photo PL3 2 13 Main...

Page 250: ...r feeding position Is the paper not fed from Tray 1 Go to step 8 Go to step 12 8 Reset the Guide Sides and End Guide and reseat Tray 1 to the printer correctly Does the error still occur when printing...

Page 251: ...heck the Registration Sensor for operation Does the number on the screen increase by one when you operate the Registration Input Actuator Go to step 16 Go to step 24 16 Perform the procedure Registrat...

Page 252: ...ground on the MCU Board about 24 VDC when the Interlock Switch Interlock Harness Assy is pushed Go to step 23 Replace the MCU Board SFP page 8 138 MFP page 8 160 23 Check the Feed Solenoid resistance...

Page 253: ...0 Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map References Fuser Assy PL6 1 1 MCU Board SFP PL8 2 13 MFP PL8 3 6 Fuser Harness Assy PL6 1 2 Feeder Assy PL 3 1 98 Drive Clut...

Page 254: ...3 VDC Go to step 6 Replace the MCU Board SFP page 8 138 MFP page 8 160 6 Check the Exit Sensor for operation Check the voltage across J17 3 ground on the MCU Board Does the voltage change when the ac...

Page 255: ...rint Engine on page 10 6 Map 2 SFP Laser Unit and Feeder on page 10 7 Map 4 SFP MCU Board on page 10 9 Map 6 MFP Print Engine on page 10 15 Map 7 MFP Laser Unit and Feeder on page 10 16 Map 9 MFP MCU...

Page 256: ...you operate the Registration Input Actuator Go to step 8 Go to step 10 8 Turn the Duplex Roller Assy with your finger to check for shape and operation Is the Duplex Roller Assy seated correctly Also...

Page 257: ...160 Replace the Registration Sensor 14 Check after replacing Duplex Unit Replace Duplex Unit page 8 162 Does the error still occur when printing Go to step 15 Complete 15 Check after replacing Fuser...

Page 258: ...to step 4 4 Does the error still occur when the power is turned Off and On Go to step 5 Complete 5 Check the Duplex Harness Assy for continuity Disconnect P J601 from the Duplex Board Disconnect P J2...

Page 259: ...pe Are there any damages on the Front Cover Replace the Front Cover SFP page 8 22 MFP page 8 33 Go to step 2 2 Check the Front Cover for latching Open and close the Front Cover Is the Front Cover latc...

Page 260: ...Switch for operation Check the voltage across P44 3 ground on the LVPS Does the voltage change when the Interlock Switch is turned On Off Replace the LVPS SFP page 8 124 MFP page 8 145 Replace the In...

Page 261: ...Switch PL5 1 9 for operation In the Printer Diagnostic tests use Engine Diag Sensor Test Side Switch Does the number on the screen increase by one when the Toner Door is closed and opened Replace the...

Page 262: ...PS on page 10 18 SFP Fuser on page 10 33 MFP Fuser on page 10 46 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check paper feeding Was paper fed from the Manual Feed slot Go to step 2...

Page 263: ...rd and Fuser Assy Are P J17 and P J171 connected correctly Go to step 12 Reconnect the connector s P J17 and or P J171 correctly 12 Check the Fuser Harness Assy continuity Remove the Fuser Assy Discon...

Page 264: ...occur when printing Go to step 2 Complete 2 Open the Front Cover and check the Registration Rollers Is the metal roller pressed against the rubber roller by the spring pressure Go to step 3 Replace F...

Page 265: ...f J23 J232 continuous Go to step 8 Replace the Left Side Harness Assy PL 3 1 18 8 Disconnect J23 from the MCU Board and measure the voltage across P23 3 ground on the MCU Board Is the voltage about 3...

Page 266: ...ge 4 20 to check operation of the Manual Feed No Paper Sensor Does the number on the screen increase by one when you insert paper Replace the MCU Board SFP page 8 138 MFP page 8 160 Go to step 2 2 Che...

Page 267: ...1 Check the life counter value of the Imaging Unit Does the life count value show the near of the end Replace the Imaging Unit page 8 7 Go to step 2 2 Reseat the Imaging Unit Does the error still occu...

Page 268: ...er and open the Front Cover Remove the Imaging Unit Have all eight sealing tapes been removed After Check reseat the Imaging Unit correctly Go to step 3 Pull out the sealing tapes then go to step 2 2...

Page 269: ...step 2 Complete 2 Check the Imaging Unit type Is the correct Imaging Unit installed Go to step 4 Replace the Imaging Unit then go to step 3 3 Does the error still occur when the power is turned Off an...

Page 270: ...ep Actions and Questions Yes No 1 Using Printer Diagnostics check the life count values of the Imaging Unit Printer Diag Parameter Life IU Y M C K Time Life IU Xero Life IU Deve K Do the values return...

Page 271: ...Parts Wiring and Plug Jack Map References Toner Cartridge Y PL5 1 24 Toner Cartridge M PL5 1 23 Toner Cartridge C PL5 1 22 Toner Cartridge K PL5 1 21 MCU Board SFP PL8 2 13 MFP PL8 3 6 Troubleshooting...

Page 272: ...Check the connectors between the MCU Board and Imaging Unit Are P J42 and P J422 connected correctly Go to step 4 Reconnect the connector s P J42 and or P J422 securely then go to step 3 3 Does the e...

Page 273: ...r Cartridge K PL5 1 21 Toner Motor Harness Assy PL5 1 25 Transfer Belt PL6 1 7 MCU Board SFP PL8 2 13 MFP PL8 3 6 Map 4 SFP MCU Board on page 10 9 Map 9 MFP MCU Board and HVPS on page 10 18 SFP Xerogr...

Page 274: ...he gears of the Dispenser Assy for shape and operation Are the shape and operation of the gears of the Dispenser Assy normal Go to step 11 Replace the DispenserAssy SFP page 8 98 MFP page 8 104 7 Chec...

Page 275: ...11 Reseat the Imaging Unit Does the error still occur when the power is turned Off and On Go to step 12 Complete 12 Replace the Toner Cartridge Y M C or K and check that the lock key is in the lock po...

Page 276: ...Dispenser on page 10 32 MFP Xerographics on page 10 43 MFP Toner Dispenser on page 10 45 Troubleshooting Procedure Step Actions and Questions Yes No 1 Turn OFF the power and gently wipe the ADC Senso...

Page 277: ...2 Does the error still occur when the power is turned Off and On Replace the MCU Board SFP page 8 138 MFP page 8 160 Complete Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map...

Page 278: ...umidity Sensor Disconnect the connector of J20 from the MCU Board Measure the voltage across P20 4 ground on the MCU Board Does the voltage measure about 5 VDC Replace the Humidity Sensor SFP page 8 1...

Page 279: ...SFP Toner Dispenser on page 10 32 MFP Xerographics on page 10 43 MFP Toner Dispenser on page 10 45 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Toner Type Is XEROX Toner in...

Page 280: ...Reseat the Toner Cartridge Y M C or K and check that the lock key is in the lock position Does the error still occur when the power is turned Off and On Go to step 10 Complete 10 Perform the procedur...

Page 281: ...ock Harness Assy is pushed Replace the Dispenser Motor Assy or Motor Frame Assy Replace the MCU Board SFP page 8 138 MFP page 8 160 16 Check after replacing the Toner Cartridge Y M C or K Replace the...

Page 282: ...enser on page 10 32 MFP Xerographics on page 10 43 MFP Toner Dispenser on page 10 45 Troubleshooting Procedure Step Actions and Questions Yes No 1 Reseat the Toner Cartridge Y M C or K Does the error...

Page 283: ...eference Table Applicable Parts Wiring and Plug Jack Map References CRUM Connector PL5 1 14 Toner Cartridge Y PL5 1 24 Toner Cartridge M PL5 1 23 Toner Cartridge C PL5 1 22 Toner Cartridge K PL5 1 21...

Page 284: ...onnector Are P J31 and P J311 Y P J312 M P J313 C P J314 K connected correctly Go to step 7 Reconnect P J31 and or P J311 Y P J312 M P J313 C P J314 K securely then go to step 6 6 Does the error still...

Page 285: ...ooting Procedure Step Actions and Questions Yes No 1 Replace the Toner Cartridge Y M C or K page 8 12 Does the error still occur when the power is turned Off and On Replace the MCU Board SFP page 8 13...

Page 286: ...is in the lock position Does the error still occur when the power is turned Off and On Go to step 4 Complete 4 Replace the Toner Cartridge Y M C or K page 8 12 Does the error still occur when the powe...

Page 287: ...15 Map 9 MFP MCU Board and HVPS on page 10 18 Troubleshooting Procedure Step Actions and Questions Yes No 1 Does the error still occur when the power is turned Off and On Go to step 2 Complete 2 Usin...

Page 288: ...roubleshooting Procedure Step Actions and Questions Yes No 1 Does the error still occur when the power is turned Off and On Go to step 2 Complete 2 Using Printer Diagnostics check the life count value...

Page 289: ...ror still occur when turning on the power Go to step 4 Complete 4 Replace the Optional Memory Card Does the error still occur when turning on the power Replace the IP Board SFP page 8 120 MFP page 8 1...

Page 290: ...ck Map References IP Board ESS SFP PL8 1 7 MFP PL8 1 2 Troubleshooting Procedure Step Actions and Questions Yes No 1 Cycle the power Off then On Does the error still occur Replace the IP Board SFP pag...

Page 291: ...References IP Board ESS MFP PL8 1 2 FAX Board MFP PL8 1 5 Troubleshooting Procedure Step Actions and Questions Yes No 1 Cycle the power Off then On Does the error still occur when faxing Go to step 2...

Page 292: ...g Procedure Step Actions and Questions Yes No 1 Check the Toner Cartridge Is Xerox toner installed in the printer Go to step 2 Complete a a Advise the customer that Xerox cannot guarantee compatibilit...

Page 293: ...ervice Diagnostics Print Engine Test Procedures Duplex Unit Test Procedures Optional Feeder Test Procedures Engine Test Print SFP Engine Test Print MFP Fax Scanner Diagnostic Tests Control Panel Troub...

Page 294: ...r cord damaged 4 Check the electrical outlet Is the outlet turned off by a switch or breaker 5 Does other electrical equipment plugged into the outlet operate 6 Are all options properly installed Disp...

Page 295: ...ity laser printer paper The printer may have trouble picking glossy or overly smooth paper 2 Use only Xerox Premium Transparency Film in this printer 3 Inspect the paper for bent torn or folded corner...

Page 296: ...he printed page exits the printer either wrinkled creased or torn The printer neither jams nor displays an error code 1 Stop the sheet at various points in the media path to determine where the media...

Page 297: ...jam caused by a heavy stiff paper being used for two sided printing In such cases a lighter grade of paper should be used 6 If debris is visible clean all exit locations in the Fuser and the Duplex U...

Page 298: ...e stored in CodeROM FontROM This test calculates the FontROM checksum and compares it to the value stored in FontROM 116 310 Checksum error is in the built in FontROM 116 317 Checksum error is in the...

Page 299: ...Fax functions of the MFP Most diagnostic tests are straightforward and require no additional explanation but there are some that require specific conditions be met to achieve meaningful results These...

Page 300: ...inter Off 2 Press and hold the Up and Down arrows simultaneously and turn the printer On 3 Release the buttons when Service Mode and ESS Diag appear on the SFP display or Service Mode Printer and Fax...

Page 301: ...mail Error Edit NVM Save NVM to ESS Load NVM from ESS Initialize Slave Main Motor FULL2 Main Motor FULL1 Main Motor HALF Sub Motor FULL2 Sub Motor FULL1 Sub Motor HALF K Mode Solenoid Tray1 Feed Solen...

Page 302: ...Life M Toner Life C Toner Life K Toner Life Fuser Sheet Life Printer Sheet Life DTB Waste Life YWasteToner Life MWasteToner Life CWasteToner Life KWasteToner Life IU Y Time Life IU M Time Life IU C Ti...

Page 303: ...Registration Sensor Parameter Vertical Scan Mag Test Pattern IIT I O Check SCAN Counter Clear Coeff FB RED Coeff FB GREEN Coeff FB BLUE Coeff FB GRAY Coeff ADF RED Coeff ADF GREEN Coeff ADF BLUE Coef...

Page 304: ...hecksum and compares it with the stored value Run this test when a 016 317 SFP error occurs or when 016 500 016 501 or 016 502 MFP errors occur EEPROM Test Start Processing Check OK or NG This test ch...

Page 305: ...17 365 Error occurred Engine Diag Tests for print engine components See Print Engine Test Procedures on page 4 20 Sensor Test At the start L 0 is displayed L changes to H and back to L while the count...

Page 306: ...ng Solenoid Tray Feed SOLENOID Half Tray Feed SOLENOID Init Tray 1 Feed Solenoid Exit Motor FULL1 Exit Motor FULL2 Exit Motor FULL3 Exit Motor HALF Duplex Exit Motor Duplex Motor FULL1 Duplex Motor FU...

Page 307: ...nter configurations and settings information Info Page Ready Processing Prints version information The Configuration Page contains Engine unit information Standard Tray Optional Tray displaying versio...

Page 308: ...e value is rounded to one decimal place For B W print only K is displayed The ranges are from 0 100 for each color CMYK Configuration Not Used for Testing Print Counter Displays the respective counter...

Page 309: ...er NVM on the IP Board Device specific information called Personal info in the first 128 Byte PV counter backup Printer counter backup Clear All NVM OK Processing Initialized Clears all NVM Clear Job...

Page 310: ...the Print function of the Parameter menu before changing the value of the registration Slow Scan K to P 128 127 Adjusts registration in the feed direction Slow Scan 600M 128 127 Slow Scan 600Y 128 12...

Page 311: ...count Life IU M Time 0 Magenta drum cycle count Life IU C Time 0 Cyan drum cycle count Life IU K Time 0 Black drum cycle count Life IU Xero 0 Imaging Unit motor operating time Life IU Deve K 0 K Deve...

Page 312: ...Service Diagnostics This illustration depicts the MFP the sensors in the SFP are the same and in the same locations Manual Feed Sensor 1 Enter Service Diagnostics page 4 8 2 Run the Manual Feed Senso...

Page 313: ...e 4 8 2 Run the Tray No Paper test Engine Diag Sensor Test Tray No Paper 3 Remove Tray 4 Move the Actuator up and down while checking the Control Panel display Note Press Cancel to stop the test s6500...

Page 314: ...cs page 4 8 2 Remove Tray 1 3 Open the Front Cover 4 Lower the Transfer Belt 5 Remove the Imaging Unit page 8 7 6 Run the Registration Sensor test Engine Diag Sensor Test Regi Sensor 7 Operate the act...

Page 315: ...ool before using this procedure 1 Enter Service Diagnostics page 4 8 2 Open the Front Cover 3 Run the Exit Sensor test Engine Diag Sensor Test Exit Sensor 4 Move the chute up and down and check the Co...

Page 316: ...the Left Side Cover page 8 18 7 Remove the Feed Drive Assembly page 8 117 but do not disconnect the harness 8 Run the K Mode Sensor test Engine Diag Sensor Test K Mode Sensor 9 Press the lever mounted...

Page 317: ...gnostics page 4 8 2 Run the Side Switch test Engine Diag Sensor Test Side Switch 3 Open and close the Toner Door while checking the display Note Press Cancel to stop the test Control Panel Normal Side...

Page 318: ...r Service Diagnostics page 4 8 2 Run the Interlock Switch test Engine Diag Sensor Test Cover Open Sensor 3 Open and close the Front Door while checking the Control Panel display Note Press Cancel to s...

Page 319: ...Tray 2 Turn Clutch Black Toner Motor Magenta Toner Motor Yellow Toner Motor Tray 2 Feed Motor Main Motor K Mode Solenoid Sub Motor Black Drum Erase Lamp Yellow Magenta Cyan Drum Erase Lamp Fan Regist...

Page 320: ...pending on color or mono mode Note Close the Interlock Switch to provide power to the device under test 1 Remove the Feed Drive Assembly page 8 117 but leave the harness connected 2 Enter Service Diag...

Page 321: ...ms Note Close cheat the Interlock Switch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Remove Tray 1 3 Open the Front Cover 4 Lower the Transfer Belt 5 Run the Main...

Page 322: ...ain Drive and drives the Fuser and Developer Note Close cheat the Interlock Switch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Run the Sub Motor test Engine Diag M...

Page 323: ...ing Unit Note Close the Interlock Switch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Remove the Toner Cartridge page 8 12 of the color under test 3 Open the Toner...

Page 324: ...re 6505 Service Manual General Troubleshooting Fan 1 Enter Service Diagnostics page 4 8 2 Run the Fan test Engine Diag Motor Test Fan High or Low 3 Check for airflow from the vent Note Press Cancel to...

Page 325: ...tch in combination with the Registration Rollers Note Close cheat the Interlock Switch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Open the Front Cover 3 Remove Tr...

Page 326: ...is selected the Feed Roller makes a half rotation When Init is selected the Feed Roller makes a full rotation When Auto is selected the solenoid clicks 1 Enter Service Diagnostics page 4 8 2 Remove t...

Page 327: ...witch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Remove Tray 1 3 Open the Front Cover 4 Lower the Transfer Belt 5 Remove the Imaging Unit page 8 7 6 Run the Drum...

Page 328: ...ide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Remove Tray 1 3 Open the Front Cover 4 Lower the Transfer Belt 5 Remove the Imaging Unit page 8 7 6 Run the Drum Erase Lamp YM...

Page 329: ...ervice Diagnostics page 4 8 2 Run the Save NVM to ESS test Engine Diag NVM Settings Save NVM to ESS 3 Press OK to perform the NVM Save 4 When the NVM Save is complete press the Cancel button several t...

Page 330: ...38 Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual General Troubleshooting Duplex Unit Test Procedures s6500 125 Duplex Exit Motor Duplex Motor Duplex Clutch http www manuals4you co...

Page 331: ...uplex Exit Motor drives the Exit Roller Note Close the Interlock Switch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Run the Main Motor test Engine Diag Motor Test...

Page 332: ...ne Diag Motor Test Duplex Clutch A click is heard when the clutch is energized To test the clutch and the duplex exit motor 1 Enter Service Diagnostics page 4 8 2 Open the Front Cover 3 Run the Exit M...

Page 333: ...plex rollers Note Close the Interlock Switch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Open the Front Cover and duplex chute 3 Run the Main Motor test Engine Dia...

Page 334: ...r 1 Enter Service Diagnostics page 4 8 2 Run the Tray No Paper test Engine Diag Sensor Test Tray 2 No Paper 3 Remove Tray 4 Move the Actuator up and down while checking the Control Panel display Note...

Page 335: ...8 2 Run the Tray No Paper test Engine Diag Sensor Test Tray 2 Path Sensor 3 Remove Tray 2 4 Reach into the Tray 2 cavity and move the actuator while checking the Control Panel display Note Press Cance...

Page 336: ...Interlock Switch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Remove Tray 2 from the Optional Feeder 3 Remove the Rear Cover from the Optional Feeder 4 Remove the L...

Page 337: ...he printer and close the Interlock Switch to provide power to the device under test 1 Enter Service Diagnostics page 4 8 2 Remove Tray 2 from the Optional Feeder 3 Remove the Rear Cover from the Optio...

Page 338: ...Diag Motor Test Tray 2 Turn Roll A click occurs when the clutch is energized To test the turn clutch in combination with the turn rollers 1 Enter Service Diagnostics page 4 8 2 Remove Trays 1 and 2 3...

Page 339: ...es no Image Processor Board circuitry to produce the image Use this procedure to print an Engine Test print by shorting two contacts on the MCU Board 1 Turn the printer Off 2 Open the Front Cover 3 Re...

Page 340: ...n the MCU Board 12 Close the Toner Door Interlock Switch 13 Turn the printer On 14 Using a flat blade screwdriver roll the tip of the screwdriver from one contact to the other until they are shorted o...

Page 341: ...6505 Service Manual Xerox Internal Use Only 4 49 General Troubleshooting When done successfully the engine will immediately start and print out a test page If the test fails the MCU Board is most lik...

Page 342: ...nted without using the IP Board To print the Pattern IOT 1 Press the Up and Down arrows at power on 2 Release when Service Mode is displayed 3 Select Printer Diag Test Print Pattern IOT Compare the pr...

Page 343: ...Test Ready Now checking Check OK Check NG This test checks communication with the AFE serial interface Run this test when Fax or Scanner related errors occur FPGA IIT I F Test Ready Now checking Check...

Page 344: ...g Signal Complete This test checks the tone output for all touch tones for tone dialing DTMF Individually DTMF Individually 0000000000000000 Now Sending Signal Complete This test checks the tone outpu...

Page 345: ...ce with ITU T recommendations Data Sending Patterns All 0 All 1 0101010101 0000100001 11101110 Line Voltage Line Voltage Value 1 0V 000 Now Sampling This test measures the telephone line voltage Line...

Page 346: ...Scan Magnification Mag FB Color Hex 00 Mag FB Grey Hex 00 Mag ADF Color Hex 00 Mag ADF Grey Hex 00 Adjusts the scaling in the sub scanning direction Caution Changing this value affects image quality...

Page 347: ...mmediate Sets the remaining memory threshold that triggers immediate output Immediate output refers to an automatic image output to accommodate incoming data that exceeds memory capacity Values range...

Page 348: ...switching Values range from 0 to 255 When the value is 100 the duration is 100 sec Num Check 1 0s Sets the autodialing delay duration when different sets of document data bound for the same destinatio...

Page 349: ...3 V34 mode Values range from 2400bps to 33600bps in 14 steps 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 Capability V34 Sets the communication capability of the Sup...

Page 350: ...tem Clear User System Clear displays a list of country Clears stored document data address information communication management data and history Initializes system data System Data Init System Data In...

Page 351: ...IIT I O Check Home Position Sensor test 5 Check the ControL Panel display for Status OFF 6 Press Stop to return one step higher menu 7 Reverse the carriage with the FB Motor test 8 Perform the Fax Sca...

Page 352: ...ance IIT I O Check Tray Sensor test 4 Check the Control panel display for Status ON 5 Press Stop to return one step higher menu 6 Remove the media from the ADF Tray 7 Perform the Fax Scanner Diag Scan...

Page 353: ...Scanner Maintenance IIT I O Check Feed Sensor test 5 Check the Control panel display for Status ON 6 Press Stop to return one step higher menu 7 Remove the media from the ADF Tray 8 Perform the Fax Sc...

Page 354: ...F Cover Sensor test 4 Check the Control panel display for Status ON 5 Press Stop to return one step higher menu 6 Close the ADF cover 7 Perform the Fax Scanner Diag Scanner Maintenance IIT I O Check A...

Page 355: ...er Diag Scanner Maintenance IIT I O Check Lamp test 4 Press the Arrow buttons to select Set OFF 5 Press OK to run the test 6 Check that the Lamp is Off 7 Press Stop to return one step higher menu 8 Re...

Page 356: ...ax Scanner Diag Scanner Maintenance IIT I O Check FB Motor test 4 Press the Arrow buttons to select Forward 5 Press OK to run the test 6 Check that the carriage moves to the Right 7 Press Stop to retu...

Page 357: ...se the ADF Cover before testing the ADF Motor 1 Enter Service Diagnostics page 4 8 2 Perform the Fax Scanner Diag Scanner Maintenance IIT I O Check ADF Motor test 3 Press the Arrow buttons to select F...

Page 358: ...Control Panel either fails to illuminate or the buttons fail to operate after the power switch is turned On Initial Actions Cycle printer power If the problem persists follow the procedure below Troub...

Page 359: ...llowing procedure to locate the problem 2 Check the Control Panel input voltages On the Image Processor Board measure the voltages at the following test points J29 1 ground 3 3V J29 4 ground 5 V Are t...

Page 360: ...r 5 V or 4 4 V for 3 3 V Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the Power Cord Is the Power Cord plugged into the printer and the AC outlet Go to step 2 Replace or r...

Page 361: ...tions and Questions Yes No 1 Check the AC power supply page 4 67 Does the problem persist Go to step 2 Complete 2 Turn the Power Switch Off Is the Fuse on the LVPS open Replace the LVPS page 8 124 Go...

Page 362: ...motion Cycle printer power If the problem persists follow the procedure below Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map References LVPS PL8 2 1 Interlock Harness PL8 2...

Page 363: ...the Engine Test Print page 4 47 Does the engine generate a test print Go to step 2 Replace the MCU Board page 8 138 2 Check option installation NOTE If no optional memory is installed go to step 3 1 S...

Page 364: ...e Table Step Actions and Questions Yes No 1 Check these connections MCU Board P J17 and Fuser P J171 Fuser P J171 and LVPS P J47 LVPS P J501 and P J502 and MCU Board P J14 and P J15 Are the connectors...

Page 365: ...nsfer Belt PL6 1 7 Sub Drive Assembly PL7 1 1 Main Drive Assembly PL7 1 2 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Test the Main Drive page 4 29 Service Mode Engine Diag Mot...

Page 366: ...unding 6 Reseat the Imaging Unit Test the Sub Drive test page 4 30 Service Mode Engine Diag Motor Test Sub Motor FULL2 Is the noise still present Go to step 7 Complete 7 Reseat the Fuser Test the Sub...

Page 367: ...eparator Roller PL2 1 5 Feed Roller Assembly PL3 2 4 Registration Roller PL3 2 9 Metal Registration Roller PL3 2 10 Imaging Unit PL4 1 21 Fuser PL6 1 1 Transfer Belt PL6 1 7 Sub Drive Assembly PL7 1 1...

Page 368: ...Replace the paper then go to step 8 8 Check for noise when the paper is fed into the Manual Feed slot Does the noise come from the printer Go to step 12 Go to step 9 9 Check the Duplex Unit if instal...

Page 369: ...egi Clutch Is the noise coming from the roller s Replace the Feeder Assembly page 8 72 Go to step 18 18 Reseat the Main Drive Assembly Test the Main Drive page 4 29 Service Mode Engine Diag Motor Test...

Page 370: ...ive Assembly Test the Sub Drive page 4 30 Service Mode Engine Diag Motor Test Sub Motor FULL2 Is the noise still present Replace in order Imaging Unit page 8 7 Fuser page 8 10 Sub Drive Assembly page...

Page 371: ...within 3 meters of the printer 2 Turn the electrical appliances Off or relocate the printer at least 6 meters away from other electrical appliances Does the noise persist Go to step 2 Complete 2 Check...

Page 372: ...bled Verify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver 2 Verify that the client is logged into the network and printing to the...

Page 373: ...the steps below For TCP IP proceed to step 2 a At Control Panel check that EtherTalk is enabled If it not enable EtherTalk and reset the printer b Print the Configuration page and verify that EtherTal...

Page 374: ...4 82 Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual General Troubleshooting http www manuals4you com...

Page 375: ...5 Chapter Print Quality Troubleshooting In this chapter Print Quality Problems Overview Checklist Before Troubleshooting Print Quality Print Quality Troubleshooting Test Prints Image Specifications...

Page 376: ...humidity under which the printer is operating Compare this to the Environmental Specifications on page 1 22 Extreme temperature and humidity can adversely affect print quality When analyzing a print q...

Page 377: ...Random Spots Repeating Bands Lines Marks or Spots Background Contamination Fuser Vertical Stripes Horizontal Stripes Repeating Bands Lines Marks or Spots Unfused Image Imaging Unit Light or Undertone...

Page 378: ...ing items prior to performing troubleshooting These actions may help resolve the problem without troubleshooting the printer Color is out of alignment This problem can occur after installing a new Bla...

Page 379: ...idge s to make sure that it is installed correctly b Change the Toner Cartridge s Entire page is white or one color is missing from image a Ensure the packaging material is removed from the Toner Cart...

Page 380: ...prints in Cyan Magenta Yellow or Black Check the Toner Cartridges to make sure they are installed correctly The job prints but the top and side margins are incorrect a Make sure the Paper Size settin...

Page 381: ...xtremely light or are missing entirely page 5 17 Vertical Stripes There are Black lines along the page in the direction of the paper travel page 5 19 Horizontal Stripes There are dark lines running pa...

Page 382: ...e Assy PL5 1 1 Toner Cartridge K PL5 1 21 Toner Cartridge C PL5 1 22 Toner Cartridge M PL5 1 23 Toner Cartridge Y PL5 1 24 Transfer Belt PL6 1 7 IP Board PL8 1 7 MCU Board PL8 2 13 Troubleshooting Pro...

Page 383: ...Unit or spring s then go to step 10 Go to step 11 11 Reseat the Imaging Unit Is the image printed correctly Complete Go to step 12 12 Check the Laser Unit windows Are the laser windows clean Go to st...

Page 384: ...Unit page 8 7 Is the image printed correctly Complete Go to step 21 21 Replace the Dispense Assy page 8 98 Is the image printed correctly Complete Go to step 22 22 Replace the Laser Unit page 8 86 Is...

Page 385: ...o to step 6 5 Is the image printed correctly Complete Go to step 6 6 Check media condition Is the media dry and recommended Go to step 8 Replace the media then go to step 7 7 Is the image printed corr...

Page 386: ...d P19 9 ground on the MCU Board Is the voltage about 24 VDC when the Interlock Switch is closed Replace the Dispense Assy page 8 98 Replace the MCU Board page 8 138 17 Check the connections between th...

Page 387: ...Kit PL4 1 99 HVPS PL4 1 19 Imaging Unit PL4 1 21 IP Board PL8 1 7 MCU Board PL8 2 13 Troubleshooting Procedure Step Actions and Questions Yes No 1 Print the Gradation ESS test print page 5 47 Test Pr...

Page 388: ...ted correctly Go to step 9 Secure the connectors then go to step 8 8 Is the image printed correctly Complete Go to step 9 9 Replace the Imaging Unit page 8 7 Is the image printed correctly Complete Go...

Page 389: ...rd PL8 1 7 MCU Board PL8 2 13 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check media condition Is the media dry and approved for use Go to step 3 Replace with dry approved media the...

Page 390: ...seat all MCU Board connectors Is the image printed correctly Complete Go to step 13 13 Reseat all IP Board connectors Is the image printed correctly Complete Go to step 14 14 Open and close the Front...

Page 391: ...1 21 Toner Cartridge C PL5 1 22 Toner Cartridge M PL5 1 23 Toner Cartridge Y PL5 1 24 Transfer Belt PL6 1 7 IP Board PL8 1 7 MCU Board PL8 2 13 Troubleshooting Procedure Step Actions and Questions Yes...

Page 392: ...at all MCU Board connectors Is the image printed correctly Complete Go to step 12 12 Reseat all IP Board connectors Is the image printed correctly Complete Go to step 13 13 Open and close the Front Co...

Page 393: ...Transfer Belt PL6 1 7 IP Board PL8 1 7 MCU Board PL8 2 13 Troubleshooting Procedure Step Actions and Questions Yes No 1 Print an Engine Test print page 4 47 Is the test print printed correctly Replac...

Page 394: ...e P J40 P J 41 P J411 and P J 412 connected correctly Go to step 11 Reconnect the connectors securely then go to step 10 10 Is the image printed correctly Complete Go to step 11 11 Replace the Imaging...

Page 395: ...22 Toner Cartridge M PL5 1 23 Toner Cartridge Y PL5 1 24 Fuser PL6 1 1 Transfer Belt PL6 1 7 IP Board PL8 1 7 MCU Board PL8 2 13 Troubleshooting Procedure Step Actions and Questions Yes No 1 Print the...

Page 396: ...rectly Complete Go to step 10 10 Reseat all IP Board connectors Is the image printed correctly Complete Go to step 11 11 Open and close the Front Cover to reseat the Transfer Belt Is the image printed...

Page 397: ...and Questions Yes No 1 Print the Contamination Check test print page 5 49 Test Print Contamination Chk Compare any blank areas with the Pitch Chart page 5 50 Do any of the blank areas appear at regul...

Page 398: ...ep 11 11 Reseat all IP Board connectors Is the image printed correctly Complete Go to step 12 12 Open and close the Front Cover to reseat the Transfer Belt Is the image printed correctly Complete Go t...

Page 399: ...L4 1 99 Transfer Belt PL6 1 7 IP Board PL8 1 7 MCU Board PL8 2 13 Troubleshooting Procedure Step Actions and Questions Yes No 1 Inspect the paper transfer path Is there any contamination on the paper...

Page 400: ...Go to step 10 10 Reseat the Imaging Unit Is the image printed correctly Complete Go to step 11 11 Reseat and lock the Toner Cartridges Is the image printed correctly Complete Go to step 12 12 Reseat t...

Page 401: ...orrectly Complete Replace the MCU Board page 8 138 Troubleshooting Reference Table Applicable Notes Example Print Laser Unit PL4 1 99 Toner Cartridge K PL5 1 21 Toner Cartridge C PL5 1 22 Toner Cartri...

Page 402: ...ED Assy PL4 1 8 Imaging Unit PL4 1 21 Fuser PL6 1 1 Transfer Belt PL6 1 7 IP Board PL8 1 7 MCU Board PL8 2 13 Troubleshooting Procedure Step Actions and Questions Yes No 1 Did the client print a large...

Page 403: ...Is the image printed correctly Complete Go to step 9 9 Check the Transfer Belt high voltage connections Are the contacts on the Transfer Belt and springs damaged or dirty Clean or replace the Transfe...

Page 404: ...6 1 7 IP Board PL8 1 7 MCU Board PL8 2 13 Troubleshooting Procedure Step Actions and Questions Yes No 1 Inspect the media path Are there obstructions in the media path Clean the media path refer to Cl...

Page 405: ...springs damaged or dirty Clean and or replace the Imaging Unit or spring s Go to step 10 10 Reseat all IP Board connectors Is the image printed correctly Complete Go to step 11 11 Reseat and lock the...

Page 406: ...nt Separator Roller PL2 1 5 Feed Roller Assembly PL3 2 4 Registration Roller PL3 2 9 Metal Registration Roller PL3 2 10 Troubleshooting Procedure Step Actions and Questions Yes No 1 Inspect the media...

Page 407: ...tep 13 13 Reseat the Tray Is the image printed correctly Complete Go to step 14 14 Reload media in the Tray Is the image printed correctly Complete Go to step 15 15 Reset the Tray side guides Is the i...

Page 408: ...bleshooting Reference Table Applicable Notes Example Print Separator Roller PL2 1 5 Feed Roller Assembly PL3 2 4 Registration Roller PL3 2 9 Metal Registration Roller PL3 2 10 Troubleshooting Procedur...

Page 409: ...ide guides Is the image printed correctly Complete Go to step 14 14 Replace the media in the Paper Tray Is the image printed correctly Complete Go to step 15 15 Inspect the media path Is there any con...

Page 410: ...shooting Procedure Step Actions and Questions Yes No 1 Check the media being used and its condition Is the media dry and recommended Go to step 3 Replace with dry approved media then go to step 2 2 Is...

Page 411: ...ctions and Questions Yes No 1 Cycle the printer power Does the mis registration color shift appear on the print Go to step 2 Complete 2 Print a test page Is the image printed correctly Check the print...

Page 412: ...us Admin Menu Maintenance Mode Automatic Registration Adjust Does the mis registration color shift appear on the print Go to step 10 Complete 10 Adjust the color registration manually Menus Admin Menu...

Page 413: ...sport components Troubleshooting Reference Table Applicable Parts Example Print ADF Scanner Assembly PL11 1 1 Troubleshooting Procedure Step Actions and Questions Yes No 1 1 Check the media condition...

Page 414: ...r Assembly PL11 1 1 Troubleshooting Procedure Step Actions and Questions Yes No 1 1 Check the paper condition 2 Is the paper dry recommended loaded in the correct position and meet the ADF specificati...

Page 415: ...licable Parts Example Print ADF Scanner Assembly PL11 1 1 Troubleshooting Procedure Step Actions and Questions Yes No 1 1 Check the output document 2 Are there lines or streaks on the document Replace...

Page 416: ...int ADF Scanner Assembly PL11 1 1 Troubleshooting Procedure Step Actions and Questions Yes No 1 1 Check the original document 2 Are there spots on the original document Replace the original document G...

Page 417: ...elated problems Some other key features of test prints Is the only diagnostic utility to exercise the entire print cycle Isolated from the operating system PostScript Runs from firmware Isolates the I...

Page 418: ...are the print with this example to determine the problem Fail Check the printer controller or the MCU Board Pass Check the Image Processor Board Grid 2 ESS Test Print This test print provides a grid p...

Page 419: ...er Compare the print with this example to determine the problem Fail Check the Cyan Toner Cartridge Pass Check another Toner Cartridge Magenta 20 ESS Test Print This test print provides 20 Magenta den...

Page 420: ...pare the print with this example to determine the problem Fail Check the Yellow Toner Cartridge Pass Check another Toner Cartridge Black 20 ESS Test Print This test print provides 20 Black density on...

Page 421: ...Compare the print with this example to determine the problem Fail Check the Cyan Magenta or Yellow Toner Cartridge Pass Check the Black Toner Cartridge Gradation ESS Test Print This test print provid...

Page 422: ...provides 100 density for Cyan Magenta Yellow and Black on the whole page This test is used to identify problems with the toner when printing pictures or photos Compare the print with this example to d...

Page 423: ...that occur at regular interval By measuring the size of the interval it is possible to determine which printer component is causing the problem Pages 1 through 4 Vertical and horizontal scale pattern...

Page 424: ...he roller Compare the print defect intervals on the test print with the gauges on the Pitch Chart that can be printed from the Printer Diagnostics in Service Mode The problem may be solved easily by t...

Page 425: ...fication Maximum Print Area 210 9 mm 8 2 inches x 351 6 mm 13 8 inches Guaranteed Print Area 207 9 mm 8 2 inches x 347 6 mm 13 7 inches Skew 190 mm 1 2 mm Perpendicularity 114 5 mm 0 8 mm Parallelism...

Page 426: ...ty Troubleshooting Skew 180 mm 1 1 mm To measure skew Measure the margin of the paper at the leading edge of each corner and then take the difference between them s6500 157 Lead Edge A a T E C C b T E...

Page 427: ...0 mm 1 2 mm Linearity Horizontal 190 mm 0 5 mm Vertical 234 mm 0 5 mm Slant 269 mm 1 2 mm s6500 159 280 mm 180 mm I K C Parallelism within 1 2 mm s6500 160 B E G J H D 180 mm 280 mm 254 5 mm Linearity...

Page 428: ...ation Error Horizontal Simplex 190 mm 0 5 Horizontal Duplex 190 mm 0 8 Vertical Simplex 234 mm 0 5 Vertical Duplex 234 mm 0 8 s6500 161 Lead Edge Assumed Perfect Line Perpendicularity B b within 1 0 m...

Page 429: ...x Internal Use Only 5 55 Print Quality Troubleshooting Registration Leading Edge 10 0 mm 2 0 mm Side Edge 8 5 mm 2 5 mm s6500 163 Registration Measured Length Nominal Lead Edge Nominal 10 0 mm within...

Page 430: ...per feeding direction Slow Scan 600 M Y C Shifts 0 042mm 1count Fast Scan K to M Y or C Shifts 0 042mm 1count 128 to 127 Sets the registration in the scanning direction Color registration adjustment C...

Page 431: ...6 Chapter Adjustments and Calibrations In this chapter Adjustments Calibrations Parameter Setting Scanner Parameter Setting...

Page 432: ...mpact on overall print quality Enabling Disabling Automatic Color Registration This procedure provides instructions for how to enable or disable the Automatic Color Registration after a new Imaging Un...

Page 433: ...OK 2 Press the Up or Down Arrow to find Maintenance Mode Press OK 3 Press the Up or Down Arrow find Adjust Color Regi Press OK 4 Press the Up or Down Arrow to find Color Regi Chart Press OK The Color...

Page 434: ...istration is completed Ready is displayed Manual Color Registration Adjustment Color registration can be adjusted manually by a user or automatically by the printer Color registration should be adjust...

Page 435: ...l Registration adjustment choose the value from each column that is best centered on the wavy white column To enter the correction values 1 On the Control Panel press Menu 2 Press the Up or Down arrow...

Page 436: ...zing NVM NVRAM This process initializes the settings stored in the NVRAM except for the network settings The NVRAM is a non volatile memory that stores the printer settings even after the power is tur...

Page 437: ...nts and Calibrations Parameter Setting This function in Service Diagnostics does three things Reads writes the parameter values that control registration adjustment Reads life counter values stored in...

Page 438: ...parameter list from Parameter Print before changing the registration value The parameter list contains the parameter and life counter values currently stored in the engine The default values are diffe...

Page 439: ...nt This table lists each counter and a value considered to be near end of life The life counter values reported when checking these parameters are not expressed in units that can be compared to end of...

Page 440: ...Toner Waste Toner cleaning count 18000 Life C Waste Toner Waste Toner cleaning count 18000 Life K Waste Toner Waste Toner cleaning count 18000 Life IU Y Time Dispense Time 300000 Life IU M Time Dispe...

Page 441: ...hile powering on the MFP to enter Service Mode 3 Select Fax Scanner Diag and press OK 4 Scroll to Scanner Maintenance and press OK 5 Scroll to Shading Parameter and press OK 6 Select Coeff FB RED and...

Page 442: ...6 12 Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Adjustments and Calibrations http www manuals4you com...

Page 443: ...7 Chapter Cleaning and Maintenance In this chapter Service Maintenance Procedure Cleaning Maintenance Moving the Printer...

Page 444: ...al cleaning steps as indicated by the printer s operating environment Caution Never apply alcohol or other chemicals to any parts of the printer Never use a damp cloth to clean up toner If you remove...

Page 445: ...Maintenance Cleaning the Laser Lens Caution Cover the Imaging Unit to avoid light exposure 1 Remove Tray 1 2 Open the Front Cover 3 Lower the Transfer Belt 4 Remove the Imaging Unit page 8 7 5 Using...

Page 446: ...History pages diagnose and repair any problems as indicated Check the printer engine and image processor firmware fans if necessary clean dust or vacuum these areas Check cleanliness of the interior...

Page 447: ...printer weighs 24 2 kg 53 24 lb The WorkCentre 6505 with Tray 1 and consumables installed weighs 28 8 kg 63 5 lb Configured with the Duplex Unit and Optional Feeder the printer weighs 34 5 kg 76 0 lb...

Page 448: ...r Use two people to lift and move the printer When lifting the printer grasp the areas as shown in the illustration Do not tilt the printer more than 10 degrees to the front or back or left or right T...

Page 449: ...rts Disassembly In this chapter Overview Maintenance Items and Consumables SFP Covers MFP Covers Feeder MFP Chassis Paper Feeder Xerographics Drive SFP Electrical MFP Electrical Duplex Unit Optional F...

Page 450: ...of the removal procedure In some instances additional steps are necessary and are provided for replacement of the parts For specific assemblies and parts refer to Chapter 9 Standard Orientation of th...

Page 451: ...names that appear in the Parts List For example a part called Paper Tray in a removal procedure may appear on the Parts List as Cassette Assy While performing removal procedures ignore any prerequisit...

Page 452: ...ates the component is listed in the Parts List Arrows in an illustration show direction of movement when removing or replacing a component The notation tap plastic 10 mm or metal 6 mm refer to the typ...

Page 453: ...ver tightening the screw can result in damage to previously tapped threads Always use the correct type and size screw Using the wrong screw can damage tapped holes Do not use excessive force to remove...

Page 454: ...it and Fuser Consumables consist of the four Toner Cartridges Maintenance items unique to the MFP include the ADF Feed Roll Assembly and ADF Separator Pad Separator Holder PL2 1 5 Holder Assy Separato...

Page 455: ...g Unit to avoid light exposure Note The illustrations for this procedure show the SFP but removing the MFP Imaging Unit is performed in exactly the same manner 1 Remove Tray 1 2 Open the Front Cover 3...

Page 456: ...5 Service Manual Service Parts Disassembly 6 Grasp the left and right handles and pull the Imaging Unit straight forward until it is clear then lift as shown Take care to not touch the drums or scratc...

Page 457: ...the hook on the left side of the roller Move the roller core to the left side 6 Move the Feed Roller to the left so that the grooves in the Feed Roller are clear of the pins on the feed shaft 7 Rotate...

Page 458: ...Note Although the illustrations for this procedure show the SFP the details for removing the Fuser are the same for the MFP 1 Open the Front Cover 2 Lower the Transfer Belt 3 Pull the lever to release...

Page 459: ...er counter a Power on the printer and allow it to reach Ready b Press the Menu button SFP or System menu button MFP c Select Admin Menu Maintenance Mode Reset Fuser d Click OK then OK again at the Are...

Page 460: ...for removing the Toner Cartridges are the same for the MFP 1 Open the Toner Door 2 Push the Toner Cartridge handle toward the rear to release the lock 3 Swing open the Toner Cartridge Holder and remov...

Page 461: ...ly 8 13 Service Parts Disassembly ADF Feed Roll Assembly MFP PL 10 1 98 ADF Feed Roll Separator Roll Kit 1 Open the ADF Top Cover 2 Raise the release lever 90 degrees 3 Lift the Roll Assembly by the l...

Page 462: ...ervice Parts Disassembly ADF Separator Pad MFP PL 10 1 98 ADF Feed Roll Separator Roll Kit 1 Open the ADF Jam Cover 2 Remove the ADF Feed Roll Assembly page 8 13 3 Squeeze the tabs inward to release t...

Page 463: ...FP Covers SFP Top Cover SFP PL1 1 1 Cover Assy Top 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the two screws silver tap 8mm that secure the Top Cover to the ch...

Page 464: ...2 Tray Ext 1 Perform the service preparation steps on page 8 3 2 Remove the Top Cover page 8 15 3 Remove the two screws that attach the Guide Tray to the Top Cover 4 Release the two latches and lift...

Page 465: ...service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Top Cover page 8 15 4 Open the Toner Door 5 Remove the 6 screws silver tap 8mm that secure the cover to the chassis 6 Release...

Page 466: ...orm the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Top Cover page 8 15 4 Remove the two screws silver tap 8mm 5 Release the hook at the front of the Left Side Cover 6 Sw...

Page 467: ...6505 Service Manual Xerox Internal Use Only 8 19 Service Parts Disassembly SFP Rear Tray Cover SFP PL1 1 5 Cover CST 1 Remove Tray 1 2 Press the sides of the Rear Tray Cover to release the 2 hooks fro...

Page 468: ...Cover Rear 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Right Side Cover page 8 17 4 Remove the Left Side Cover page 8 18 5 Remove the Rear Tray Cover page 8...

Page 469: ...rts Disassembly SFP Toner Door SFP PL1 1 7 Cover Assy Window TNR 1 Perform the service preparation steps on page 8 3 2 Remove the Right Side Cover page 8 17 3 Open the Toner Door 4 Release the bosses...

Page 470: ...Toner Door page 8 21 4 Remove the SFP Right Side Cover page 8 17 5 Remove the Left Side Cover page 8 18 6 Disconnect P J5301 leaving the relay connector on the Front Cover side 7 Disconnect P J271 Du...

Page 471: ...23 Service Parts Disassembly 10 Remove the link covers a Release the two hooks that secure the cover to the link b Slide the link cover forward and remove 11 Lift the Front Cover to expose the end of...

Page 472: ...Service Manual Service Parts Disassembly 13 Release the 4 pivot shaft hooks and Remove two pivot shafts from the Front Cover links and 2 pivot shafts from the Front Cover 14 Pull the Front Cover forwa...

Page 473: ...ht Front Holder SFP PL1 2 28 Holder Assy Front R 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Duplex Unit if installed page 8 162 Note For the next two steps...

Page 474: ...orkCentre 6505 Service Manual Service Parts Disassembly 5 Release the hook that secures the Link Pivot Shaft and remove it 6 Remove four screws that secure the right front holder to the Front Cover s6...

Page 475: ...Use Only 8 27 Service Parts Disassembly 7 Turn the holder over and release 2 hooks that secure the drawer cover to the holder 8 Disconnect the Duplex Harness P J272 from the connector and remove the...

Page 476: ...nt Holder SFP PL 1 2 29 Holder Assy Front L 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Duplex Unit page 8 162 Note For the next two steps refer to the Fron...

Page 477: ...6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 8 29 Service Parts Disassembly 5 Remove the Link Pivot Shaft 6 Remove the screw that secures the ground harness to the holder s6500 509 s65...

Page 478: ...WorkCentre 6505 Service Manual Service Parts Disassembly 7 Remove four screws that secure the Left front holder to the Front Cover 8 Release the ground harness from the holder guides to remove the ho...

Page 479: ...ation steps on page 8 3 2 Open the Front Cover 3 Remove the Duplex Unit page 8 162 4 Remove the Right front holder page 8 25 5 Remove the Left front holder page 8 28 Note Left upper link pivot replace...

Page 480: ...05 Service Manual Service Parts Disassembly SFP Cassette Stopper PL3 1 10 Stopper CST 1 Remove Tray 1 2 Remove the Tray Rear Cover page 8 19 3 Remove the screw that secures the Cassette Stopper to the...

Page 481: ...37 4 Remove the Right Side Cover page 8 40 5 Release the Front Cover Harness from the rib on the left side and disconnect P J5301 Leave the relay connector with the chassis 6 Release the Front Cover H...

Page 482: ...al Service Parts Disassembly 8 Release the relay connector from the rib of the printer disengage the connector P J271 of the MFP Duplex Harness Assy 9 Release the MFP Duplex Harness Assy from the hook...

Page 483: ...35 Service Parts Disassembly 10 Release the Pivot Shaft hook on the Left and Right Pivot Shafts and pull the pivot shafts out of the Front Cover 11 Release the Pivot Shaft hook and pull out the Pivot...

Page 484: ...Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Service Parts Disassembly 12 Lift the Front Cover Assy up slightly to remove the it from the printer s6500 214 http www manuals4you...

Page 485: ...2 Open the Front Cover 3 Loosen the knurled screw that secures the IP Board Cover Gently pull the cover back and swing the cover open 4 Remove the two screws silver M4 6mm and the three screws silver...

Page 486: ...Cover MFP PL1 1 9 Cover Assy ESS 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 37 4 Release the boss of the IP Board Cover from the hol...

Page 487: ...the Left Side Cover page 8 18 4 Remove the two screws silver 6mm and silver tap 8mm that secure the Outer Pole Cover 5 Use a screwdriver to push the boss of the Top Cover PL10 1 4 and release the fron...

Page 488: ...ice preparation steps on page 8 3 2 Remove the screw sliver tap 8mm to detach the retainer strap from the Front Cover Assembly 3 Open the Toner Door 4 Remove the 8 screws silver tap 8mm that secure th...

Page 489: ...Front Door Retainer Strap Assembly MFP PL 1 2 30 Strap Assy 1 Perform the service preparation steps on page 8 3 2 Remove the MFP Right Side Cover page 8 40 3 Shift the Retainer Strap Assembly to the l...

Page 490: ...ndow Tnr 1 Perform the service preparation steps on page 8 3 2 Remove the MFP Right Side Cover page 8 40 3 Carefully flex the hinge pieces in the directions shown to release the bosses that secure the...

Page 491: ...P Rear Cover MFP PL1 1 5 Cover Rear 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 37 4 Remove the Right Side Cover page 8 40 5 Remove t...

Page 492: ...ver Pole Inner 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 18 4 Remove the Outer Pole Cover page 8 39 5 Remove the MFP IP Board Shiel...

Page 493: ...Open the Front Cover 3 Remove the Left Side Cover page 8 37 4 Remove the Outer Pole Cover page 8 39 5 Remove the Right Side Cover page 8 40 6 Remove the Rear Cover page 8 43 7 Remove the Inner Pole Co...

Page 494: ...orm the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 18 4 Remove the Outer Pole Cover page 8 39 5 Remove the MFP IP Board Shield page 8 142 6 Remove...

Page 495: ...l Xerox Internal Use Only 8 47 Service Parts Disassembly MFP Cassette Stopper PL3 1 10 Stopper CST 1 Remove Tray 1 2 Reach in from the front through the tray opening Remove the screw that secures the...

Page 496: ...er 3 Remove the Left Side Cover SFP page 8 18 MFP page 8 37 4 Release the Drive Clutch harness from the cable restraint on the Feed Drive Assembly 5 Disconnect the Drive Clutch connector P J262 Allow...

Page 497: ...preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover SFP page 8 18 MFP page 8 37 4 Remove the Drive Clutch and Bearing Kit page 8 48 5 Remove the Feed Drive Assembly page...

Page 498: ...e the Feed Solenoid harness from the cable restraints on the frame 9 Disconnect P J231 Allow the relay connector to remain with the printer side of the harness 10 Remove the screw silver tap 8mm that...

Page 499: ...ps on page 8 3 2 Open the Front Cover 3 Remove the Top Cover page 8 15 4 Remove the Right Side Cover page 8 17 5 Remove the Left Side Cover page 8 18 6 Remove the Rear Tray Cover page 8 19 7 Remove th...

Page 500: ...ernal Use Only Phaser 6500 WorkCentre 6505 Service Manual Service Parts Disassembly 14 Remove the screw silver with washer 6mm that secures the earth ground harness to the chassis s6500 231 http www m...

Page 501: ...U Bracket 17 Release the option harness and the Control Panel harness B from the hooks of the Dispense Assembly 18 Disconnect P J20 P J23 and P J28 from the MCU Board but do not release the wires from...

Page 502: ...6505 Service Manual Service Parts Disassembly 21 Disconnect the Power Switch Harness from the LVPS P J48 then release the hook that secures the AC harness guide to the chassis allow the guide to lay t...

Page 503: ...l Xerox Internal Use Only 8 55 Service Parts Disassembly 22 Remove the lower screw silver 6mm that secures the Right MCU Board bracket to the chassis 23 Open the Toner Cartridge Holders and Remove the...

Page 504: ...rvice Parts Disassembly 24 Remove two screws silver tap 8mm that secure the bottom and one screw silver M4 6mm that secures the rear of the Dispense Assembly 25 Remove two screws silver tap 8mm that s...

Page 505: ...vice Manual Xerox Internal Use Only 8 57 Service Parts Disassembly 26 Remove three screws silver tap 8mm that secure the left side of the upper frame Note Do not damage the springs located on the bott...

Page 506: ...ssembly 27 Lift the upper frame from the chassis Replacement Note Removal of the Laser Unit from the upper frame simplifies the task of lacing the harnesses around the Dispense Assembly Route the Tran...

Page 507: ...page 8 3 Note Removal of the IIT Sub assembly is not necessary if you have a stubby screwdriver for removing the screws from the Top Plate in step 10 2 Remove the IIT Sub assembly page 8 195 3 Remove...

Page 508: ...ce Parts Disassembly 7 Release the Fuser Harness Assembly PL6 1 2 from the MFP Fuser Harness Guide PL8 2 1 8 Release the boss of the MFP Fuser Harness Guide then slide the MFP Fuser Harness Guide forw...

Page 509: ...Only 8 61 Service Parts Disassembly 9 Disconnect P J10 and P J11 on the MCU Board then pull the connectors through the hole in the Top Plate Assembly 10 Remove six screws silver tap 8mm on the upper s...

Page 510: ...8mm that secures the right edge of the Top Plate Assembly at the back 12 Remove two screws silver M4 6mm that secure the left edge of the Top Plate Assembly at the front 13 Remove the screw silver M4...

Page 511: ...mbly page 8 195 3 Remove the Top Plate Assembly page 8 59 4 Remove two screws silver tap 8mm that secure the Inlet Chassis to the printer and remove the one screw silver with washer 6mm that attaches...

Page 512: ...paration steps on page 8 3 2 Open the MFP Front Cover 3 Remove the MFP Left Side Cover page 8 37 4 Remove the MFP IP Board Cover page 8 38 5 Remove the Outer Pole Cover page 8 39 6 Remove the MFP Righ...

Page 513: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 8 65 Service Parts Disassembly 11 Release the Fuser and AC Switch harnesses from the LVPS Harness Guide s6500 258...

Page 514: ...M4 6mm and the 2 screws silver tap 8mm that secure the LVPS card cage to the chassis 13 Lift the card cage slightly and pull it from the chassis while feeding the cables through the holes provided Rep...

Page 515: ...Remove the MFP Right Side Cover page 8 40 6 Remove Inner Pole Cover page 8 44 7 Remove the MFP Rear Cover page 8 43 8 Remove the MFP Top Cover page 8 45 9 Remove the Lower Scanner Cover page 8 46 10 R...

Page 516: ...rvice Manual Service Parts Disassembly 18 Remove the 3 screws that attach the MCU chassis to the frame 19 Lift the MCU chassis to release the 3 hooks and remove the MCU chassis containing the MCU and...

Page 517: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 8 69 Service Parts Disassembly 20 Disconnect P J221 from the Sub Drive Assembly s6500 490 P J221...

Page 518: ...ervice Parts Disassembly 21 Remove two screws silver tap 8mm that secure the front of the frame 22 Remove two screws silver tap 8mm that secure the bottom and 1 screw silver M4 6mm that secures the re...

Page 519: ...tap 8mm that secures the right side of the frame 24 Remove the screw silver tap 8mm that secures the left side of the upper frame 25 Lift the upper frame from the chassis Replacement Note To simplify...

Page 520: ...sy 1 Remove the Upper Frame Assembly page 8 51 2 Remove the Front Cover page 8 22 3 Release the Control Panel Harness B from the guides in the Feeder Assembly 4 Remove the HVPS Frame page 8 137 Replac...

Page 521: ...nal Use Only 8 73 Service Parts Disassembly MFP Feeder Assembly PL3 1 98 MFP Feeder Assy 1 Remove the MFP Upper Frame Assembly page 8 67 2 Remove the MFP HVPS page 8 154 3 Remove the 14 screws that se...

Page 522: ...arts Disassembly 4 Remove three screws that secure the scanner pole to the Feeder Assembly then lift the pole from the Feeder Assembly Note When replacing the Feeder Assembly transfer all components m...

Page 523: ...FP page 8 67 Note The Registration Out Actuator is tensioned by a small spring located under the actuator 2 Release the hook on the Registration Out Actuator that attaches it to the Registration Rolle...

Page 524: ...registration roller toward the front to take the pressure off the Registration Roller and remove the Registration Gear and bearings from the shaft 6 Shift the Registration Roller left to release the s...

Page 525: ...page 8 51 MFP page 8 67 2 Remove the Registration Roller page 8 75 3 Release the left side of the Registration Input Actuator from the hook on the Upper Feeder Chute 4 Remove the actuator and spring...

Page 526: ...d latch the Transfer Belt and remove the bracket 7 Release 3 hooks that secure the sensor to the bracket Release the harness wires from the restraint on the bracket and set the bracket aside 8 Unplug...

Page 527: ...ray 1 No Paper Sensor PL3 2 13 Sensor Photo 1 Remove the Upper Frame Assembly SFP page 8 51 MFP page 8 67 2 Release the three hooks that secure the Tray No Paper Sensor to the Feeder 3 Rotate the actu...

Page 528: ...under the actuator 1 Remove the Upper Frame Assembly SFP page 8 51 MFP page 8 67 2 Release the hook on the Registration Out Actuator that attaches it to the Registration Roller Actuator shift the Regi...

Page 529: ...Service Manual Xerox Internal Use Only 8 81 Service Parts Disassembly 4 Release 3 hooks that secure the Registration Sensor to the Feeder Assembly and remove the sensor 5 Disconnect P J232 from the Re...

Page 530: ...Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Raise and latch the Transfer Belt if necessary 4 Remove two screws silver tap 8mm that secure the bracket 5 Lift the bracket...

Page 531: ...anual Xerox Internal Use Only 8 83 Service Parts Disassembly 7 Remove the actuator and spring by removing the right end of the shaft from the hole in the chute Replacement Note Note the orientation of...

Page 532: ...part but must be removed in order to gain access to the Tray 1 Registration Input Actuator and the Manual Feed Sensor Actuator for troubleshooting purposes It is not necessary to power down the printe...

Page 533: ...al Xerox Internal Use Only 8 85 Service Parts Disassembly The actuators for Registration In the light gray one and Manual Feed the larger black one are now easily accessible s6500 501 s6500 502 Regist...

Page 534: ...8 15 4 Remove the Right Side Cover page 8 17 5 Remove the Left Side Cover page 8 18 6 Remove the Rear Tray Cover page 8 19 7 Remove the Rear Cover page 8 20 8 Raise the Transfer Belt and latch in the...

Page 535: ...505 Service Manual Xerox Internal Use Only 8 87 Service Parts Disassembly 13 Disconnect the Power Switch Harness from the LVPS P J48 then release the hook that secures the AC harness guide to the chas...

Page 536: ...ce Parts Disassembly 14 Release the Option Assembly Harness from the clamp and the edge saddle on the Right MCU Board bracket 15 Remove two screws silver 6mm that secure the Right MCU Board bracket to...

Page 537: ...x Internal Use Only 8 89 Service Parts Disassembly 16 Remove the Fuser and Interlock Switch harnesses from the guide 17 Release the latch to remove the guide from the LVPS Frame s6500 269 Fuser2 Harne...

Page 538: ...Disassembly 18 Remove three screws silver M4 6mm and 6 screws silver tap 8mm that secure the LVPS Frame to the chassis 19 Disconnect the 2 Laser Unit harnesses from the Laser Unit P J411 and P J412 s...

Page 539: ...orkCentre 6505 Service Manual Xerox Internal Use Only 8 91 Service Parts Disassembly 20 Remove four screws silver tap 8mm that secure the Left and Right springs then lift the Laser Unit from the chass...

Page 540: ...Cover page 8 39 5 Remove the Right Side Cover page 8 40 6 Remove the Rear Cover page 8 43 7 Remove the IP Board Shield page 8 142 8 Remove the Inner Pole Cover page 8 44 9 Remove the Lower Scanner Co...

Page 541: ...t secure the left and right Springs and remove the Springs 15 Lift the Laser Unit from the chassis Note Perform the following step only if you are replacing the existing Laser Unit with a new one Harn...

Page 542: ...eparation steps on page 8 3 2 Remove the Left Side Cover SFP page 8 18 MFP page 8 37 3 Remove the Rear Cover SFP page 8 20 MFP page 8 43 4 Remove the Right Side Cover SFP page 8 17 MFP page 8 40 5 Rem...

Page 543: ...L 4 1 98 Kit Block PHD Left 1 Perform the service preparation steps on page 8 3 2 Remove the Left Side Cover SFP page 8 18 MFP page 8 37 3 Remove the Main Drive Assembly page 8 114 4 Use a miniature s...

Page 544: ...6500 WorkCentre 6505 Service Manual Service Parts Disassembly 5 Remove the Imaging Unit Restraint Block 6 Remove the Imaging Unit Spring 7 Rotate the Imaging Unit Lever slightly and remove it s6500 27...

Page 545: ...or this procedure show the SFP the details for removing the Erase LED Assembly are the same for the MFP 1 Perform the service preparation steps on page 8 3 2 Remove the Right Side Cover SFP page 8 17...

Page 546: ...15 3 Remove the Right Side Cover page 8 17 4 Remove the Left Side Cover page 8 18 5 Remove the Rear Cover page 8 20 6 Raise the Transfer Belt and latch in the upright position 7 Remove four Toner Cart...

Page 547: ...505 Service Manual Xerox Internal Use Only 8 99 Service Parts Disassembly 11 Disconnect the Power Switch Harness from the LVPS P J48 the release the hook that secures the AC harness guide to the chass...

Page 548: ...sembly 12 Release the Option Assembly Harness from the clamp and the edge saddle on the Right MCU Board bracket 13 Remove two screws silver 6mm that secure the Right MCU Board bracket to the chassis a...

Page 549: ...Internal Use Only 8 101 Service Parts Disassembly 15 Remove the Fuser and Interlock Switch harnesses from the guide 16 Release the 4 hooks to remove the guide from the LVPS Frame s6500 269 Fuser2 Har...

Page 550: ...m and 6 screws silver tap 8mm that secure the LVPS Frame to the chassis 18 Release the hook of the connector of the MCU HAN Harness using a pliers and then remove it from the Dispenser Assembly 19 Rem...

Page 551: ...the chassis 21 Remove the screw silver 6mm that secures the rear side of the Dispenser Assembly to the chassis 22 Disengage the Dispenser Assembly from the boss on the chassis and move the Dispenser A...

Page 552: ...Cover page 8 40 6 Remove the Rear Cover page 8 43 7 Remove the Inner Pole Cover page 8 44 8 Remove the Lower Scanner Cover page 8 46 9 Remove the Top Cover page 8 45 10 Remove the LVPS Card Cage page...

Page 553: ...5 17 18 19 29 31 on the MCU Board 17 Release all harnesses from the top and bottom guides on the Dispenser Assembly 18 Remove four screws silver tap 8mm that secure the Dispense Assembly to the chassi...

Page 554: ...Phaser 6500 WorkCentre 6505 Service Manual Service Parts Disassembly 20 Release the Dispense Assembly from the boss on the frame then move the Dispense Assembly toward the rear to remove it s6500 282...

Page 555: ...artridges page 8 12 3 Open the Front Cover 4 SFP Only Remove the following parts a Top Cover page 8 15 b Right Side Cover page 8 17 c Left Side Cover page 8 18 d Rear Tray Cover page 8 19 e Rear Cover...

Page 556: ...x Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Service Parts Disassembly 7 Press the boss part of the Toner Cartridge Holder remove the Toner Cartridge Holder s6500 290 http www manual...

Page 557: ...steps on page 8 3 2 Open the Front Cover 3 Remove the Right Side Cover SFP page 8 17 MFP page 8 40 4 Remove the Left Side Cover SFP page 8 18 MFP page 8 37 5 Rotate the Pivot Stopper so that its tabs...

Page 558: ...anual Service Parts Disassembly Replacement Note When re installing Gear T4 make sure the longer hub protrusion faces the printer interior s6500 292 Gear T4 Hub Protrusion Printer Interior Hub Protrus...

Page 559: ...ep the Transfer Belt slightly lifted to ease Pivot Shaft removal If you are performing this procedure as part of the Transfer Belt removal the only step remaining after removing the Right Pivot Shaft...

Page 560: ...37 5 Use a miniature screwdriver to release the four harness cover hooks then remove the cover 6 Release the harness from the Transfer Belt then unplug the Transfer Belt connector P J281 Note Leave t...

Page 561: ...over SFP page 8 18 MFP page 8 37 4 Remove the Drive Clutch and Bearing Kit page 8 48 5 Remove the Feed Drive Assembly page 8 117 6 Remove the Main Drive Assembly page 8 114 7 Remove Gear P2 page 8 116...

Page 562: ...e Cover page 8 18 MFP page 8 37 4 Remove the Drive Clutch and Bearing Kit page 8 48 5 Remove the Feed Drive Assembly page 8 117 6 Remove Gear P2 page 8 116 7 Rotate the Stopper Pivot PL6 1 3 counter c...

Page 563: ...ntre 6505 Service Manual Xerox Internal Use Only 8 115 Service Parts Disassembly Replacement Note Secure the wiring harness connecting the sub motor through the back of the hook on the Main Drive Asse...

Page 564: ...1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 18 4 Remove the Drive Clutch and Bearing Kit page 8 48 5 Remove but do not disconnect the...

Page 565: ...d Bearing Kit page 8 48 4 SFP Only Disconnect P J24 and P J26 from the MCU Board and release the harnesses from the AC harness guide 5 MFP Only Unplug P J241 of the Feed Drive Assembly 6 Disconnect P...

Page 566: ...M4 6mm one silver M3 6mm one silver tap 8mm that attach the Feed Drive Assembly to the printer 9 MFP Only Unplug P J261 from the Color Mode Sensor on the Feed Drive Assembly and release the harness fr...

Page 567: ...the Right Side Cover page 8 17 5 Remove the Left Side Cover page 8 18 6 Remove the Rear Tray Cover page 8 19 7 Remove the Rear Cover page 8 20 8 Disconnect P J503 from the LVPS Board and release the F...

Page 568: ...8 6 Remove the Rear Tray Cover page 8 19 7 Remove the Rear Cover page 8 20 8 Remove the Fan page 8 119 9 Loosen the knurled thumbscrew and open the cage cover 10 Lift the cage cover slightly and swing...

Page 569: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 8 121 Service Parts Disassembly s6500 305...

Page 570: ...vice Manual Service Parts Disassembly 12 Disconnect all connections to the IP Board and release the harnesses from the IP Board cage 13 Remove six screws silver metal 6mm that secure the IP Board and...

Page 571: ...mage Processor Board to the I O Plate 15 Remove two screws silver 6mm that secure the IP Board to the rear panel and separate the two pieces Replacement Note When installing a new IP Board move the NV...

Page 572: ...1 Turn Off power and disconnect the power cord from the wall outlet 2 Open the Front Cover 3 Remove the Top Cover page 8 15 4 Disconnect all connections from the LVPS 5 Remove the 6 screws silver met...

Page 573: ...preparation steps on page 8 3 2 Remove the Top Cover page 8 15 3 Remove the Left Side Cover page 8 18 4 Disconnect P J44 on the LVPS and release the harness from the clamp 5 Release the harness from t...

Page 574: ...er 3 Remove Duplex Unit if installed page 8 162 4 Release two hooks that secure the Control Panel to the Front Cover 5 Disconnect P J202 to release the Control Panel from the Front Cover Replacement N...

Page 575: ...d disconnect the power cord from the wall outlet 2 Open the Front Cover 3 Remove Duplex Unit if installed page 8 162 4 Remove the Control Panel page 8 126 5 Disconnect P J202 and release the harness f...

Page 576: ...Service Manual Service Parts Disassembly SFP PHD XPRO Harness PL 9 1 11 Harness Assy PHD XPRO 1 Perform the service preparation steps on page 8 3 2 Remove the Laser Unit page 8 86 3 Unplug J144 from...

Page 577: ...ging Unit socket to the top of the opening and from the rear pull the socket from the chassis opening Replacement Note When installing the Imaging Unit socket 6 Insert the socket into the chassis open...

Page 578: ...M 1 Turn Off power and disconnect the power cord from the wall outlet 2 Open the Front Cover 3 Remove the Top Cover page 8 15 4 Remove the Left Side Cover page 8 18 5 Remove the screw silver tap 8mm t...

Page 579: ...over 3 Remove the Top Cover page 8 15 4 Remove the Right Side Cover page 8 17 5 Remove the Left Side Cover page 8 18 6 Remove the Rear Tray Cover page 8 19 7 Remove the Rear Cover page 8 20 8 Disconne...

Page 580: ...J48 from the LVPS 11 Remove the screw silver with washer 6mm that attaches the grounding terminal to the frame 12 Release the Power Switch Harness from the AC harness guide 13 Remove the two screws s...

Page 581: ...arts Disassembly 14 Squeeze the hooks on the power switch to release the switch from the bracket 15 Remove the Inlet Cover from the printer pull the harness and power switch out through the hole in th...

Page 582: ...over 17 Pull the harness power switch and connector J48 out through the hole in the Inlet Cover Note Pull the ground wire out of the hole first to ease fitting the switch through the hole Replacement...

Page 583: ...sconnect the power cord from the wall outlet 2 Open the Front Cover 3 Remove the Top Cover page 8 15 4 Remove the Right Side Cover page 8 17 5 Remove the Toner Door page 8 21 6 Using a miniature screw...

Page 584: ...00 WorkCentre 6505 Service Manual Service Parts Disassembly SFP HVPS PL4 1 19 PWBA HVPS 1 Remove the SFP Upper Frame Assembly page 8 51 2 Remove the 7 screws silver 6mm that secure HVPS to the HVPS Fr...

Page 585: ...ual Xerox Internal Use Only 8 137 Service Parts Disassembly SFP HVPS Frame SFP PL4 1 20 Frame HVPS SFP Only 1 Remove the SFP Upper Frame Assembly page 8 51 2 Remove eight screws silver 6mm that secure...

Page 586: ...the wall outlet 4 Remove the Top Cover page 8 15 5 Remove the Right Side Cover page 8 17 6 Remove the Left Side Cover page 8 18 7 Remove the Rear Tray Cover page 8 19 8 Remove the Rear Cover page 8 2...

Page 587: ...Side Cover page 8 18 5 Remove the Rear Cover page 8 20 6 Remove the IP Board Cage page 8 140 7 Remove the MCU Board page 8 138 Note If a short Phillips head screwdriver is unavailable to perform the f...

Page 588: ...5 Remove the Left Side Cover page 8 18 6 Remove the Rear Cover page 8 20 7 Remove the Fan page 8 119 8 Remove two circled screws at the bottom of the IP Board Cage 9 Unplug the cables at P10 and P11...

Page 589: ...service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 37 4 Remove the Right Side Cover page 8 40 5 Remove the Rear Cover page 8 43 6 Disconnect P J503 from t...

Page 590: ...Perform the service preparation steps on page 8 3 2 Open the MFP Front Cover 3 Remove the MFP Left Side Cover page 8 37 4 Remove the MFP Outer Pole Cover page 8 39 5 Remove the 12 screws that secure t...

Page 591: ...e preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 18 4 Remove the Outer Pole Cover page 8 39 5 Remove the Rear Cover page 8 20 6 Remove the IP Board Shield pag...

Page 592: ...9 5 Remove the Rear Cover page 8 43 6 Remove the IP Board Shield page 8 142 7 Remove the Fax Board page 8 143 8 Unplug all connectors from the Image Processor Board 9 Release the hook of the USB Harne...

Page 593: ...2 PWBA LVPS 110V 220V 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 37 4 Remove the Rear Cover page 8 43 5 Disconnect all connections f...

Page 594: ...Cover 3 Remove the Left Side Cover page 8 37 4 Remove the Outer Pole Cover page 8 39 5 Remove the Rear Cover page 8 43 6 Remove the Right Side Cover page 8 40 7 Remove the Top Cover page 8 45 8 Discon...

Page 595: ...ervice Manual Xerox Internal Use Only 8 147 Service Parts Disassembly 10 Release the harness from the 2 clamps on the chassis 11 Remove the screw sliver tap 6mm that attaches the Interlock Harness to...

Page 596: ...Assy PHD XPRO 1 Perform the service preparation steps on page 8 3 2 Remove the Laser Unit page 8 92 3 Unplug J144 from the EEPROM Board 4 From the front of the printer release the right top and left l...

Page 597: ...om the chassis opening Replacement Note When installing the Imaging Unit socket 6 Insert the socket into the chassis opening making sure the square notches on the sides of the socket are seated over t...

Page 598: ...3 Remove the Left Side Cover page 8 37 4 Remove the Outer Pole Cover page 8 39 5 Remove the Rear Cover page 8 43 6 Remove the Right Side Cover page 8 40 7 Remove the Top Cover page 8 45 8 Using a mini...

Page 599: ...m the wall outlet 2 Open the Front Cover 3 Remove the Duplex Unit if installed 4 Release the two bosses on the Inner Front Cover using a small screwdriver 5 Allow the Inner Front Cover to drop to rele...

Page 600: ...Service Manual Service Parts Disassembly 7 Release the center hook and allow the Control Panel Assembly to swing down Then disengage the remaining two hooks and remove the Control Panel Assembly from...

Page 601: ...FP Humidity Sensor MFP PL8 1 10 Sensor HUM 1 Perform the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the Left Side Cover page 8 18 4 Remove the screw silver tap 8mm that secu...

Page 602: ...Service Parts Disassembly MFP HVPS PL4 1 19 PWBA HVPS 1 Remove the Upper Frame Assembly page 8 67 2 Open the Edging Saddle and release the HVPS harness 3 Remove seven screws silver with flange 6mm th...

Page 603: ...service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the MFP Left Side Cover page 8 37 4 Remove the Outer Pole Cover page 8 39 5 Remove the MFP Right Side Cover page 8 40 6 Remove th...

Page 604: ...p that secures the Power Switch Harness to the Inlet Chassis 11 Squeeze the hooks on the power switch to release it from the Inlet Chassis 12 Tilt the switch to push it through the hole into the Inlet...

Page 605: ...rkCentre 6505 Service Manual Xerox Internal Use Only 8 157 Service Parts Disassembly 14 Pull the harness power switch and connector J48 out through the hole in the Inlet Chassis s6500 342 Latches Latc...

Page 606: ...age 8 3 2 Open the Front Cover 3 Remove the MFP Left Side Cover page 8 37 4 Remove the Outer Pole Cover page 8 39 5 Remove the IP Board Shield page 8 142 6 Unplug connector P J2 on the Front USB Assem...

Page 607: ...bly 8 Unplug the Front USB Harness PL10 1 13 at P J1301 on the IP Board then release the Front USB Harness from the USB Harness Guide MFP PL8 4 5 and from the clamp 9 Pull the Front USB Harness out th...

Page 608: ...Open the Front Cover 5 Remove the Left Side Cover page 8 37 6 Remove the Outer Pole Cover page 8 39 7 Remove the MFP Right Side Cover page 8 40 8 Remove the Rear Cover page 8 43 9 Remove the Top Cover...

Page 609: ...Service Parts Disassembly MFP EEPROM Board MFP PL8 3 4 PWBA EEPROM XPRO 1 Remove the LVPS Card Cage page 8 64 2 Disconnect P J144 from the EEPROM Board 3 Squeeze the latches on the board mount then r...

Page 610: ...the details for removing the Duplex Unit are the same for the MFP 1 Turn off power 2 Open the Front Cover 3 Press the Front Cover release button to release the Duplex Unit from the Front Cover 4 Lift...

Page 611: ...ce Parts Disassembly Duplex Harness PL11 1 14 Harness Assy Dup 1 Open the Front Cover 2 Remove the Duplex Unit page 8 162 3 Release the six hooks that secure the Duplex Board Cover 4 Disconnect P J601...

Page 612: ...5 Service Manual Service Parts Disassembly 5 Release 2 hooks that secure the duplex connector to the Duplex Unit 6 Release 2 hooks that secure the Duplex harness to the duplex connector to remove the...

Page 613: ...ox Internal Use Only 8 165 Service Parts Disassembly Duplex Board PL11 1 16 1 Open the Front Cover 2 Remove the Duplex Unit page 8 162 3 Release the 6 hooks that secure the Duplex Board Cover 4 Unplug...

Page 614: ...l Use Only Phaser 6500 WorkCentre 6505 Service Manual Service Parts Disassembly 5 Remove two screws silver tap 8mm that secure the board to the Duplex Unit s6500 349 P J602 P J601 P J603 P J604 http w...

Page 615: ...remove the feeder Note Although the illustrations for this procedure show the SFP the details for removing the Optional Feeder are the same for the MFP PL12 1 1 1 Turn off power and disconnect the pow...

Page 616: ...er 6500 WorkCentre 6505 Service Manual Service Parts Disassembly Option Front Cover PL12 1 8 1 Remove the Optional Feeder page 8 167 2 Remove the Tray 3 Release four hooks that secure the front cover...

Page 617: ...1 Remove the Optional Feeder page 8 167 2 Remove the Tray 3 Remove the Front Cover page 8 168 4 SFP only Remove two screws that secure s the Left Side Cover and remove the cover MFP only Remove the sc...

Page 618: ...er Note Although the illustrations for this procedure show the SFP Optional Feeder the details for removing the Chute Cover are the same for the MFP Optional Feeder PL12 1 5 1 Remove the Optional Feed...

Page 619: ...r Cover PL12 1 6 1 Remove the Optional Feeder page 8 167 2 Remove the Tray 3 Remove the Front Cover page 8 168 4 SFP only Remove the rear tray cover 5 Remove the Left Side Cover page 8 169 6 Remove th...

Page 620: ...r page 8 167 2 Remove the Front Cover page 8 168 3 SFP only Remove the rear tray cover 4 SFP only Remove two screws that secure s the Right Side Cover and remove the cover MFP only Remove the screw si...

Page 621: ...12 2 1 1 Remove the Optional Feeder page 8 167 2 Remove the Front Cover page 8 168 3 Remove the Rear Tray Cover 4 Remove the Left Side Cover page 8 169 5 Disconnect all connections to the Feeder Board...

Page 622: ...ect P J4201 and release the clutch harness from the guide 5 Remove the E ring that secures the clutch to the shaft and remove the clutch 6 Remove the Feed Gear Kit page 8 178 7 Remove the Registration...

Page 623: ...Remove the Feed Gear Kit page 8 178 6 Remove the feed spring out from the feed gear 7 Release the hook that secures the feed gear to the feed shaft and slide it off the shaft as far as it will go only...

Page 624: ...Remove the Front Cover page 8 168 3 Remove the Left Side Cover page 8 169 4 Remove the Drive Clutch page 8 174 5 Remove the Feed Gear Kit page 8 178 6 Remove the Feed Gear Assembly and spring page 8 1...

Page 625: ...Kit PL12 2 98 Kit Assy Motor Opt 1 Remove the Optional Feeder page 8 167 2 Remove the Front Cover page 8 168 3 Remove the Left Side Cover page 8 169 4 Disconnect CN1 from the Feed Motor 5 Remove two...

Page 626: ...t Side Cover page 8 169 4 Disconnect P J4201 and release the clutch harness from the guide 5 Remove the four screws one silver metal 6mm three silver plastic 8mm that secure the Feed Gear Kit Replacem...

Page 627: ...s PL12 3 23 Harn Assy Tray J273 J419 1 Remove the Optional Feeder page 8 167 2 Remove the front cover page 8 168 3 Remove the left side cover page 8 169 4 Remove the Feed Motor page 8 177 5 Disconnect...

Page 628: ...0 Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Service Parts Disassembly 7 Release 2 hooks that secure the option connector and remove the harness s6500 363 http www manuals4you...

Page 629: ...ler Bearing PL12 3 16 1 Remove the Optional Feeder page 8 167 2 Remove the front cover page 8 168 3 Remove the left side cover page 8 169 4 Remove the Drive Clutch page 8 174 5 Remove the Feed Gear Ki...

Page 630: ...e the roller core to the left side 4 Move the Feed Roller to the left so that the grooves in the Feed Roller are clear of the pins on the feed shaft 5 Rotate the Feed Roller 180o on the feed shaft and...

Page 631: ...r page 8 170 5 Remove the Drive Clutch page 8 174 6 Remove the Feed Gear Kit page 8 178 7 Remove the Registration Roller Bearing page 8 181 8 Release the hook that secures the Registration Out Actuato...

Page 632: ...10 Remove two E rings that retain a bearing at one end and gear at the other end of the registration roller 11 Shift the roller left to release the right end from the frame and remove the roller from...

Page 633: ...ve the Optional Feeder page 8 167 2 Remove the Front Cover page 8 168 3 Remove the Left Side Cover page 8 169 4 Remove the Chute Cover page 8 170 5 Remove the Drive Clutch page 8 174 6 Remove the Feed...

Page 634: ...nsor PL12 4 13 Note To simplify removal of feeder components rotate the feeder to the rear side 1 Remove the Optional Feeder page 8 167 2 Remove the Chute Cover page 8 170 3 Release three hooks that s...

Page 635: ...eeder page 8 167 2 Remove the Chute Cover page 8 170 3 Release the hook that secures the registration out actuator and move the actuator to the right side of the roller 4 Release the hook that secures...

Page 636: ...val of feeder components rotate the feeder to the rear side 1 Remove the Optional Feeder page 8 167 2 Remove the Chute Cover page 8 170 3 Release three hooks that secure the No Paper Sensor to the fee...

Page 637: ...er 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 8 189 Service Parts Disassembly Replacement Note Install the spring on the actuator and in the feeder before replacing the actuator s6500...

Page 638: ...Parts Disassembly Option Separator Holder PL12 5 5 1 Hold the tray and pinch the left and right hooks of the Separator Holder Swing the Separator Holder to release the two hooks 2 Pull the Separator H...

Page 639: ...entre 6505 Service Manual Xerox Internal Use Only 8 191 Service Parts Disassembly IIT Procedures ADF Input Tray PL 10 10 11 1 Open the ADF Jam Cover 2 Release the tray hinges from the bosses in the AD...

Page 640: ...power cord from the wall outlet 2 Remove the ADF Input Tray page 8 191 3 Remove the screw silver tap 8mm that secures the Rear ADF Cover 4 Slightly raise the right side of the Rear ADF Cover then mov...

Page 641: ...bly 6 Disconnect P J ADF1 and release the rubber strain relief from the frame 7 Feed the harness through the hole in the ADF 8 Release the hook of the Right Counter Balance using a miniature screwdriv...

Page 642: ...e Parts Disassembly 9 Tilt the ADF Assembly to the right and release the tab of the Left Counter Balance 10 Lift the ADF Assembly and remove the ADF Harness from the hole of the ADF Assembly to remove...

Page 643: ...the service preparation steps on page 8 3 2 Open the Front Cover 3 Remove the MFP Left Side Cover page 8 37 4 Remove the Outer Pole Cover page 8 39 5 Remove the IP Board Shield page 8 142 6 Remove the...

Page 644: ...rox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Service Parts Disassembly 12 Release two hooks that secure the FFC Cover to the chassis and remove the cover s6500 379 http www manuals...

Page 645: ...vice Manual Xerox Internal Use Only 8 197 Service Parts Disassembly 13 Remove the clamp that secures the ADF Assembly harness to the chassis 14 Remove the ferrite core from the ADF Assembly harness s6...

Page 646: ...s Disassembly 15 Remove the screw silver 6mm that secures the ADF Assembly ground wire 16 Disconnect P J1002 from the Image Processor Board and release the IIT Sub Assembly harness from the clamp Pull...

Page 647: ...ard and pull it through the hole in the chassis 18 Disconnect the ribbon cable from P J1001 on the Image Processor Board Caution The Ferrite Core is extremely fragile Use care when removing the core f...

Page 648: ...ly to left to release the holes of the assembly from the four studs to remove the IIT from the chassis Replacement Note When replacing the IIT Sub Assembly on the chassis take care not to pinch the ha...

Page 649: ...9 Chapter Parts Lists In this chapter Serial Number Format Using the Parts List Parts Lists Xerox Supplies and Accessories Service Kits...

Page 650: ...git numeric manufacturing location code R Single digit numeric revision digit 0 3 To be rolled when the ending serial number is reached or when a major product change occurs SSSSS S Five or six digit...

Page 651: ...as used on the Phaser 6500 and WorkCentre 6505 printers Example 1 YXE013072 Xerox Serial Number VUX Product Code for the Phaser 6500 110V printer 0 Revision Level 13072 Serial Number for Phaser 6500...

Page 652: ...assembly made up of the individual parts called out in parentheses The notation with X Y following a part name indicates an assembly that is made up of components X through Y For example 1 with 2 4 m...

Page 653: ...Centre 6505 Service Manual Xerox Internal Use Only 9 5 Parts Lists Parts Lists SFP Parts List 1 1 Covers 1 2 s6500 387 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 22 23 2 3 7 6 5 19 24 1 w...

Page 654: ...r Assy Top With 22 24 848K52942 2 Tray Ext Output Tray Extension 050K66881 3 Cover Rear 848E61690 4 5 Cover CST Rear Tray Cover 848E38130 6 Cover Side R 848E61650 7 Cover Assy Window TNR Toner Door 84...

Page 655: ...nly 9 7 Parts Lists SFP Parts List 1 2 Covers 2 2 s6500 388 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 SM2 SM2 Front 2 32 3 6 7 8 9 10 1 5 11 12 15 16 17 19 18 22 23 20 17 13 14 2...

Page 656: ...J202 J5301 Control Panel Harness 962K73100 13 Harn Assy Dup Relay J271 P272 962K73400 14 Holder Front R 15 Cover Drawer 16 Bracket Holder R 17 Shaft Link Front 18 Link Assy Front 19 Holder Front L 20...

Page 657: ...entre 6505 Service Manual Xerox Internal Use Only 9 9 Parts Lists MFP Parts List 1 1 Covers 1 2 Label s6500 389 ST1 SM3 SM3 ST1 SM3 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 1 9 2 3 4 5...

Page 658: ...Cover Pole Outer 848E61421 2 Cover Scanner Lower 848E60080 3 Cover Pole Inner 848E61462 4 Cover Top 848E61452 5 Cover Rear 848E61040 6 Cover Side R 848E61432 7 Cover Window Tnr 8 Cover Side L 9 Cover...

Page 659: ...ternal Use Only 9 11 Parts Lists MFP Parts List 1 2 Covers 2 2 ST1 ST1 ST1 ST1 ST1 SM2 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 Front 12 6 7 8 9 10 30 5 1 11 13 14 14 14 16 21 22 23 24 25 26 27 17 18 1...

Page 660: ...Latch 9 Latch Front R 10 Spring Latch Front 11 Button Latch Front 12 Holder Assy Front L with 13 16 27 28 13 Holder Front L 14 Shaft Pivot 15 Harness Assy Dup Gnd 16 Plate Earth 17 Holder Link Lower...

Page 661: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 9 13 Parts Lists Parts List 2 1 Tray 1 s6500 391 2 3 4 5 6 7 16 17 18 8 19 15 16 14 21 1 Front...

Page 662: ...250 With 19 21 050K64160 2 Plate Assy Bottom 3 Spring N f L 4 Spring N f R 5 Holder Assy Separator 675K81221 6 Guide Side L 7 Gear Pinion 8 Guide Side Assy R 9 10 11 12 13 14 Latch Bottom L 15 Latch B...

Page 663: ...s Lists Parts List 3 1 Feeder 1 2 s6500 392 E2 E2 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 1 8 11 12 13 14 9 17 18 20 25 27 16 15 10 5 5 2 19 99 97 Ref PL3 2 1 J231...

Page 664: ...Part Number 1 Clutch Assy Drv 2 Bearing Regi 3 s6500 393 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 E2 ST1 ST1 ST1 ST1 E2 Front 1 4 8 11 12 13 14 9 17 18 25 27 28 16 15 10 5 5 2 19 Ref PL3 2 1 J...

Page 665: ...281 962K57541 962K87380 19 Gear Assy Feed With 16 17 20 SFP Harn Assy Option Dup J27 P273 P271 MFP Harness Assy Dup J27 P273 P271 962K68772 962K87590 21 22 23 24 25 Plate Earth Fdr R 26 27 Plate Tie 2...

Page 666: ...Lists Parts List 3 2 Feeder 2 2 s6500 394 E2 ST2 E2 E1 E2 E2 ST1 ST1 3 2 4 3 5 1 6 7 8 9 10 11 12 13 31 13 13 21 16 17 18 19 22 23 33 24 28 25 20 29 30 P232 P233 P234 MPT No Paper Sensor Tray No Paper...

Page 667: ...In Registration Input Actuator 120E30270 12 Spring Act Regi 13 Sensor Photo 930W00113 14 Actuator SSI 120E27850 15 Spring Act SSI 16 Spring Stp 17 Stopper Act 18 Spring Act Np 19 Actuator No Paper 20...

Page 668: ...arts List 4 1 Xerographics ST1 s6500 395 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 SM2 SM2 SM2 SM2 SM2 SM2 SM2 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 2 1 3 4 2 5 6 7 4 7 8 5 6 9 9 9 9 10 11 12 13 14 15 16 17 18 19...

Page 669: ...al Xerox Internal Use Only 9 21 Parts Lists s6500 396 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 SM2SM2 SM2 SM2 SM2 SM2 SM2 Front 2 1 3 4 2 5 6 7 4 7 8 5 6 9 9 9 9 10 11 12 13 14 15 16 17 18 19 21 P141 P...

Page 670: ...e 122K94041 9 Spring Tracking 10 Spring CF 11 Spring TR4 12 Spring TR3 13 Spring TR2 14 Spring TR1 15 Spring D4 16 Spring D3 17 Spring D2 18 Spring D1 19 PWBA HVPS 105K24390 20 Frame HVPS SFP only 801...

Page 671: ...1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 SM3 17 18 19 20 21 22 23 24 25 26 29 16 16 16 16 15 12 14 15 15 15 13 13 13 13 13 13 13 13 10 10 10 10 11 with 12 13 2 1 3 4 3 3 3 5 6 7 8 7 8 7 8 7 8 6 6 6 14 14...

Page 672: ...06R01597 106R01604 22a 22b 22c 22d Standard Cyan Toner Cartridge NA XE 1K Standard Cyan Toner Cartridge DMO 1K Hi Cap Cyan Toner Cartridge NA XE 2 5K Hi Cap Cyan Toner Cartridge DMO 2 5K 106R01591 106...

Page 673: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 9 25 Parts Lists Parts List 6 1 Transfer Fuser s6500 399 ST1 1 2 5 6 7 8 4 3 99 P171 J171 J17 J47 P281 Front...

Page 674: ...st 6 1 Transfer Fuser Item Description Part Number 1A 1B Fuser 110V Fuser 220V 604K64582 604K64592 2 Harn Assy Fuser J17 J47 P171 3 Stopper Pivot 4 Pivot Trans L 5 Gear T4 6 Shaft Assy Pivot 7 Transfe...

Page 675: ...ntre 6505 Service Manual Xerox Internal Use Only 9 27 Parts Lists Parts List 7 1 Drive s6140 401 Front ST1 SM3 ST1 ST1 ST1 SM3 ST1 ST1 ST1 ST1 ST1 SM3 SM2 ST1 1 2 3 P221 P211 4 J24 Color Mode Switchin...

Page 676: ...b Sub Drive Assembly 007K17400 2 Drive Assy Main Main Drive Assembly 007K17390 3 Gear P2 807E15100 4 Drive Assy PH Feed Drive Assembly 007K94706 5 Harness Assy KSOL MG AIO J24 P241 MFP only s6500 402...

Page 677: ...Internal Use Only 9 29 Parts Lists SFP Parts List 8 1 Electrical 1 2 s6500 403 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM1 Front J503 1 3 1...

Page 678: ...ts List 8 1 Electrical 1 2 Item Description Part Number 1 Fan 127E86270 2 Duct Fan 3 Shield Assy ESS 4 5 Frame ESS 6 Plate IF 7 PWBA ESS with 8 IP Board 960K56232 8 NVM ROM 9 10 11 12 Plate ESS 13 Scr...

Page 679: ...M2 SM3 SM3 ST1 ST1 ST1 ST1 ST1 ST1 ST2 ST1 ST1 SM5 ST1 ST3 ST3 ST1 ST1 ST1 SM2 ST1 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 Not in used ST1 ST1 SM2 Front J48 P201 P144 P11 P42 P22 P21 P24 P26 P15 P14 P17 P101...

Page 680: ...Guide Harness AC 7 Sensor HUM 130E93460 8 Bracket SW 9a 9b Harn Assy SW Power SW J48 J482 J483 110V Harn Assy SW Power SW J48 J482 J483 200V 110K16480 110K16490 10 11 12 Power Cord 13 PWBA MCU MCU Bo...

Page 681: ...st 8 1 Electrical Frame 1 4 s6500 405 ST2 SM2 Front SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 ST1 SM2 SM2 SM2 SM1 ST1 SM2 SM2 1 4 5 6 9 10 8 3 2 with 3 J44 7 with 8 9 P40...

Page 682: ...m Description Part Number 1 Harn Assy Interlock AIO SW J44 962K65360 2 PWBA ESS AIO with 3 MFP IP Board 960K51502 3 NVM ROM 4 Memory Card Option 237E25990 5 PWBA Fax 960K53600 6 Cap Plug Rubber 7 Shie...

Page 683: ...s Lists MFP Parts List 8 2 Electrical Frame 2 4 s6500 406 ST1 ST1 ST1 ST1 ST1 ST1 ST1 SM3 SM3 SM3 ST1 ST1 SM3 SM3 SM3 SM2 SM2 SM2 SM2 SM2 SM2 SM3 SM3 SM3 SM3 ST1 ST1 Front 1 3 4 5 8 10 9 11 12 13 14 1...

Page 684: ...Fuser Harness Guide 2 Plate Assy Top with 3 5 3 Duct Plate 4 Plate Assy Duct 5 Seal Plate 6 7 Duct Fan Assy AIO with 8 9 8 Fan 127E85360 9 Duct Fan AIO 10 Shield Harness LVPS 11 Guide Harness LVPS 12a...

Page 685: ...Internal Use Only 9 37 Parts Lists MFP PL8 3 Electrical Frame 3 4 s6500 407 SM5 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 SM2 P101 J48 P144 1 6 7 2 3 3 4 5 2 8 P 11 P42 P22 P21 P24 P26 P10 P23 P28 P15 P14 P17 P...

Page 686: ...3 4 Item Description Part Number 1 Chassis MCU 2 Edge Saddle 3 Clamp MST 10V0 4 PWBA EEPROM XPRO EEPROM Board 960K32640 5 Support PWB 6 PWBA MCU 960K56363 7a 7b Switch Assy Inlet MG AIO AC Inlet Swit...

Page 687: ...ce Manual Xerox Internal Use Only 9 39 Parts Lists MFP PL8 4 Electrical Frame 4 4 s6500 408 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 SM3 SM3 SM3 ST1 ST1 ST1 ST1 Ref PL3 1 98 1 3 9 10 11 3 4...

Page 688: ...nual Parts Lists MFP PL8 4 Electrical Frame 4 4 Item Description Part Number 1 Frame Assy AIO 2 3 Clamp MST 10V0 4 Clamp RLWT 2V0 5 Guide Harness USB 6 Bushing Edge 7 Holder FFC 8 Cover FFC 9 Edge Sad...

Page 689: ...8 9 10 11 12 7 3 5 6 J10 J101 J21 J211 J40 J42 J403 J401 P422 J22 J26 J221 J261 P262 J144 J11 J111 J15 J14 J502 J504 P5041 J20 J201 J16 J161 J501 J141 P11 P42 P22 P21 P24 P26 P15 P14 P17 P101 P31 P19...

Page 690: ...6 P15 P14 P17 P101 P31 P19 P18 P16 P41 P10 P23 P28 P20 P29 P27 Ref PL8 2 1 P5301 P502 P504 P501 P47 P48 P44 P503 P40 s6500 410 1 2 3 9 10 11 12 7 5 J10 J2001 J21 J211 J40 J42 J403 J14 J141 J15 J501 J5...

Page 691: ...Harness Assy LVPS2 J14 J15 J141 J501 J502 MFP Harness Assy LVPS Main J14 J15 P5041 J141 J501 J502 J504 4 5 Harness Assy HVPS J16 J161 6 Harness Assy Humidity J20 J201 SFP only 7 Harness Assy Main Moto...

Page 692: ...6500 WorkCentre 6505 Service Manual Parts Lists PL10 1 Scanner Assembly s6500 411 SM2 SM2 SM2 SM2 SM2 ST1 10 9 s s s s s 1 J1003 P1001 J1002 J1301 J2 JADF1 14 3 13 12 11 15 16 2 5 6 7 4 8 Front 95 98...

Page 693: ...or 7 Cover Assy Rear ADF 8 Tray Assy 050K63721 9 Counter Balance L 10 Counter Balance R 11 IIT Assy Sub IIT Subassembly 604K66320 12 Core Ferr FFC 121E22020 13 Harness Assy Front USB J2 J1301 14 Brack...

Page 694: ...WorkCentre 6505 Service Manual Parts Lists Parts List 11 1 Duplex Unit s6500 412 ST1 ST1 Front P601 J601 J272 P602 P603 P604 1 Ref PL11 2 2 5 7 8 9 10 11 12 12 6 3 3 4 4 3 3 4 4 8 9 8 9 13 14 15 16 8...

Page 695: ...2 16 PL11 2 059K65450 2 Chute Dup In 3 Spring Pinch Dup 4 Roll Pinch Dup 5 Spring Latch Dup 6 Latch Dup 7 Follower Latch Dup SFP only 8 Holder Chute Dup 9 Spring Chute Dup 10 Holder Harness Dup 11 Co...

Page 696: ...nternal Use Only Phaser 6500 WorkCentre 6505 Service Manual Parts Lists Parts List 11 2 Duplex Unit 2 2 s6500 414 ST1 ST1 ST1 ST1 ST1 ST1 Front J604 J602 J603 1 2 3 10 5 9 6 7 6 7 7 7 9 8 http www man...

Page 697: ...ernal Use Only 9 49 Parts Lists Parts List 11 2 Duplex Unit 2 2 Item Description Part Number 1 Cover Drive Exit 2 Drive Assy Exit 3 Cover Drive Dup 4 5 Drive Assy Dup 6 Gear Roll Dup 7 Bearing Dup 8 P...

Page 698: ...Only Phaser 6500 WorkCentre 6505 Service Manual Parts Lists Parts List 12 1 Optional Feeder 1 5 s6500 415 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 Front Ref PL12 5 1 Ref PL12 2 4 5 6 9 7 8 2 2 3 1 SFP...

Page 699: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 9 51 Parts Lists s6500 416 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 Ref PL12 5 1 Ref PL12 2 4 5 6 7 2 2 3 1 9 MFP Front...

Page 700: ...r 1 5 Item Description Part Number 1 SFP 250 Option Feeder With 2 3 PL12 5 1 MFP 250 Option Feeder With 2 3 PL12 5 1 675K81131 675K96300 2 Screw Joint 3 Feeder Assy Opt With 4 9 PL12 2 12 4 4 Cover Si...

Page 701: ...Feeder 2 5 97 s6500 417 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 SM3 SM3 SM2 SM2 SM2 SM3 ST1 ST1 E2 E2 E2 E2 E2 ST1 Front 10 with 11 12 11 9 8 12 13 14 15 23 21 22 24 25 27 26 26 1 2 20 16 17 18 19 6 J...

Page 702: ...Same as PL3 1 19 11 Gear Feed Out Same as PL3 1 16 12 Gear Feed In Same as PL3 1 17 13 Lever Feed Same as PL3 1 13 14 Spring Lever Same as PL3 1 12 15 Solenoid Feed MSI Same as PL3 1 11 16 Motor Assy...

Page 703: ...Lists Parts List 12 3 Optional Feeder 3 5 s6500 420 ST1 ST1 ST1 E2 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 SM2 SM2 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 ST1 J419 J273 23 24 MFP Only...

Page 704: ...FDR R Opt 10 Plate Rear Bottom 11 Plate Front Bottom 12 13 Chassis FDR L Opt 14 Plate Earth Front Bottom 15 Bracket Sup Regi 16 Bearing Regi with PL12 2 6 Same as PL3 1 97 675K54231 17 Plate Earth Rea...

Page 705: ...ly 9 57 Parts Lists Parts List 12 4 Optional Feeder 4 5 s6500 421 27 Front E2 ST2 E2 E2 E2 E1 2 3 5 6 7 8 9 10 11 12 13 31 13 21 16 17 18 19 22 23 33 24 26 25 20 29 30 P4202 P4212 Tray2 No Paper Senso...

Page 706: ...Actuator Regi Roll 9 Roll Assy Regi 10 Roll Regi Metal 11 Actuator Regi In Option Registration Input Actuator 120E27820 12 Spring Act Regi 13 Sensor Photo 930W00113 14 15 16 Spring Stp 17 Stopper Act...

Page 707: ...haser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only 9 59 Parts Lists Parts List 12 5 Optional Feeder 5 5 s6500 422 2 3 4 5 6 7 16 17 18 8 19 15 16 14 21 with 2 8 14 18 1 with 19 21 Front...

Page 708: ...250 Opt With 19 21 050K64180 2 Plate Assy Bottom 3 Spring N F L 4 Spring N F R 5 Holder Assy Separator 675K81221 6 Guide Side L 7 Gear Pinion 8 Guide Side Assy R 9 10 11 12 13 14 Latch Bottom L 15 La...

Page 709: ...MO 106R01592 106R01599 Yellow NA XE Yellow DMO 106R01593 106R01600 High 2 5K Cyan NA XE Cyan DMO 106R01594 106R01601 Magenta NA XE Magenta DMO 106R01595 106R01602 Yellow NA XE Yellow DMO 106R01596 106...

Page 710: ...Service Kits provide spare parts normally associated with larger assemblies Hardware Kit Hardware Kit Description Part Number Hardware Kit 604K34030 Screw Bind Head Del 1 Screw 8 mm Plastic 1 Screw Ta...

Page 711: ...10 Chapter Wiring In this chapter SFP Plug Jack Designations SFP Plug Jack Locator Maps MFP Plug Jack Designations MFP Plug Jack Locator Maps Wiring Diagrams SFP Wiring Diagrams MFP Wiring Diagrams...

Page 712: ...oard and LVPS Main Harness 15 4 H 156 Connects MCU Board and LVPS Main Harness 16 4 I 158 Connects MCU Board and HVPS Harness 17 4 H 157 Connects MCU Board and Fuser Harness 18 4 H 158 Connects MCU Bo...

Page 713: ...ity Harness 202 3 F 106 Connects Control Panel and Harness Assy A 211 3 I 139 Connects Main Motor and Main Motor Harness 221 3 H 139 Connects Sub Motor and Sub Motor Harness Assy 231 2 C 125 Connects...

Page 714: ...ss Assy ROS RE 412 2 D 123 Connects Laser Unit and Harness Assy ROS Video 422 4 G 150 Connects Laser Unit EEPROM and Harness Assy PHD XPRO 501 3 E 133 Connects LVPS and Main LVPS Harness 502 3 D 133 C...

Page 715: ...9 Connects Feeder Board and Tray Comp Harness 421 5 C 180 Connects Feeder Board and Tray Comp Harness 422 5 D 180 Connects Feeder Board and Tray Motor Harness 4201 5 H 181 Connects Turn Clutch and Tra...

Page 716: ...505 Service Manual Wiring SFP Plug Jack Locator Maps Map 1 SFP Print Engine A 102 103 104 105 106 107 108 109 110 111 112 113 114 115 101 B C D E F G H I J K L s6500 425 2811 281 5041 291 141 314 313...

Page 717: ...rkCentre 6505 Service Manual Xerox Internal Use Only 10 7 Wiring Map 2 SFP Laser Unit and Feeder A 117 118 119 120 121 122 123 124 125 126 127 128 129 130 116 B C D E F G H I J K L s6500 426 411 412 2...

Page 718: ...re 6505 Service Manual Wiring Map 3 SFP IP Board LVPS and Drive A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L s6500 427 501 504 502 44 503 40 47 48 221 211 101 11...

Page 719: ...ternal Use Only 10 9 Wiring Map 4 SFP MCU Board A 147 148 149 150 151 152 153 154 155 156 157 158 159 160 146 B C D E F G H I J K L s6500 428 192 422 161 191 182 181 144 11 42 22 21 24 26 15 14 17 101...

Page 720: ...r 6500 WorkCentre 6505 Service Manual Wiring Map 5 SFP Optional Feeder A 177 178 179 180 181 182 183 184 185 186 187 188 189 190 176 B C D E F G H I J K L s6500 430 421 420 419 4221 4211 4201 422 273...

Page 721: ...ss Assy 22 9 J 157 Connects MCU Board and Sub Motor Harness Assy 23 9 J 158 Connects MCU Board and Left Side Harness Assy 24 9 J 158 Connects MCU Board and K Solenoid Harness Assy 26 9 J 158 Connects...

Page 722: ...nnects Feeder Assy Regi Sensor and Left Side Harness Assy 233 7 G 126 Connects Feeder Assy Manual Feed No Paper Sensor and Left Side Harness Assy 234 7 G 125 Connects Feeder Assy Tray No Paper Sensor...

Page 723: ...3 8 D 143 Connects LVPS and Fan 504 8 D 143 Connects LVPS and LVPS Main Harness Assy 801 8 F 139 Connects IP Board and Fax Board 802 8 G 136 Connects IP Board and IP Board Power Harness 1001 8 F 136 C...

Page 724: ...der Board and Tray Comp Harness 421 10 D 180 Connects Feeder Board and Tray Comp Harness 422 10 D 180 Connects Feeder Board and Tray Motor Harness 4201 10 I 181 Connects Turn Clutch and Tray Comp Harn...

Page 725: ...anual Xerox Internal Use Only 10 15 Wiring MFP Plug Jack Locator Maps Map 6 MFP Print Engine A 102 103 104 105 106 107 108 109 110 111 112 113 114 115 101 B C D E F G H I J K L s6500 431 2811 281 5041...

Page 726: ...ser 6500 WorkCentre 6505 Service Manual Wiring Map 7 MFP Laser Unit and Feeder A 117 118 119 120 121 122 123 124 125 126 127 128 129 130 116 B C D E F G H I J K L s6500 432 411 202 412 231 5301 234 23...

Page 727: ...10 17 Wiring Map 8 MFP LVPS IP Board and Drive A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L s6500 433 40 503 44 502 48 47 504 501 1003 1002 2401 1001 221 211 403...

Page 728: ...nual Wiring Map 9 MFP MCU Board and HVPS A 147 148 149 150 151 152 153 154 155 156 157 158 159 160 146 B C D E F G H I J K L s6500 434 192 422 161 191 182 181 144 11 42 22 21 24 26 15 14 17 101 31 19...

Page 729: ...6505 Service Manual Xerox Internal Use Only 10 19 Wiring Map 10 MFP Optional Feeder A 177 178 179 180 181 182 183 184 185 186 187 188 189 190 176 B C D E F G H I J K L s6500 436 273 4202 4212 4211 420...

Page 730: ...Dup and Option Harness 601 11 E 169 Connects Duplex Board and Harness Assy DUP 602 11 D 168 Connects Duplex Board and Exit Motor 603 11 D 168 Connects Duplex Board and Duplex Motor 604 11 E 168 Conne...

Page 731: ...Denotes Pin yy and Jack yy of the connector Pxx and Jxx Denotes a Jumper Point JPxxx xxx Each end of the Jumper connection has a numeric designation Denotes the parts PL X Y Z implies the item Z of pl...

Page 732: ...ction and logic value of the signal when the function operated Low L High H The given voltage is for signal in high status The arrow indicates the direction of signal Denotes a connection between wire...

Page 733: ...On Off Switch Temperature normally close Denotes an NPN Photo transistor I L 24 VDC Denotes DC voltage when the Interlock Switch in MCU Board turns On 5 VDC 3 3 VDC Denotes DC voltage SG Denotes signa...

Page 734: ...RUM Connector K PL5 1 14 P J314 CRUM Connector C PL5 1 14 P J313 CRUM Connector M PL5 1 14 P J312 CRUM Connector Y PL5 1 14 P J311 P J31 Dispense Motor Y PL5 1 3 P J181 P J18 Dispense Motor M PL5 1 3...

Page 735: ...graphics Connections of EEPROM Board with MCU Board Connections of Imaging Unit PHD with MCU Board Connections of Hum Temp Sensor with MCU Board Connections of Erase LEDs and MCU Board Connections of...

Page 736: ...0 11 12 13 P J15 1 2 SG 14 13 12 11 10 7 8 9 6 5 4 3 2 4 2 1 2 3 PL8 2 5 SG 5VDC R H COVER OPEN SG 3 3VDC SG 1 2 2 1 P J29 P J291 Switch PL5 1 9 LV TYPE FSR ENB HEAT 1 DEEP SLEEP SG 24V OFF FAN STOP F...

Page 737: ...MPTY SENSED L 3 3VDC Tray 1 No Paper Sensor PL3 2 13 P J234 I L 24VDC CST FEED CL ON L 24VDC 2 1 1 2 1 2 Feed Solenoid PL3 1 11 P J231 P J23 6 7 8 PAPER EMPTY SENSED H 3 3VDC SG P J233 3 2 1 PULL UP 3...

Page 738: ...9 8 7 6 5 4 3 2 1 I L 24VDC SG I L 24VDC SG MAIN MOT ON MAIN MOT ALARM MAIN MOT CLK MAIN MOT LOW M s6500 459 Interlock 24VDC Interlock 24VDC 1 2 Main Motor Harness Assembly PL9 1 7 K Sensor Registrati...

Page 739: ...V REF C V REF M V REF Y ROS MOT ON Laser RE Harness Assembly PL4 1 22 LOCK ROS MOT ON SG 24VDC 5VDC SOS SG CLK Laser Unit PL4 1 1 ROS Motor SOS Board s6500 460 13 14 ENB 15 15 14 13 12 11 1 2 3 4 5 10...

Page 740: ...2 3 4 PHD EEPROM P J144 4 3 2 1 SG 5VDC HUMI TEMP P J20 1 2 3 4 P J201 4 3 2 1 EEPROM Board PL8 2 16 Humidity Sensor PL8 2 7 LVPS Main Harness Assembly PL9 1 3 ERASE Y M C ON L 3 3VDC ERASE K ON L 3 3...

Page 741: ...13 P J16 1 2 3 4 5 6 7 8 HVPS PL4 1 19 HVPS Harness Assembly PL9 1 5 P J161 CF DF K TR K TR C TR M TR Y BCR BTR BTR Bias Transfer Roller BCR Bias Charge Roller Developer DB C DB M DB Y 10 9 8 7 6 5 4...

Page 742: ...OT XB N C 6 8 9 10 7 7 8 10 11 9 5 4 3 2 1 J182 Dispense Motor M PL5 1 3 1 2 4 5 6 3 P191 P J19 5 4 3 2 1 Dispense Motor C PL5 1 3 P192 5 4 3 2 1 Dispense Motor K PL5 1 3 Toner Motor Harness Assembly...

Page 743: ...ss Assembly PL6 1 2 LVPS Main Harness Assembly PL9 1 3 Test RL2 Harness Assembly PL5 1 28 SG PULL UP 3 3VDC Fuser Assembly PL6 1 1 LVPS PL8 2 1 Lamp Control s6500 464 Thermostat Heater NC SNS 1 2 3 P...

Page 744: ...Y SG VSYNC K VSYNC C VSYNC M VSYNC Y SG HSYNC SG SG 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 17 18 18 17 P J40 1 2 3 4 P J202 1 2 3 4 5 6 7 MCU Board PL8 2 13 LVPS PL8 2 1 Console Panel PL1 2 3 s6500 46...

Page 745: ...PL12 2 2 PL12 2 1 P J422 P J421 1 2 3 4 6 5 4 3 5 6 2 1 Sub Motor Assembly PL12 2 16 M 3 2 1 PULL UP 3 3VDC SG PAPER EMPTY SENSED L 3 3VDC Tray2 No Paper Sensor PL12 4 13 FEED MOT ON FEED MOT ALARM F...

Page 746: ...9 10 8 7 6 5 4 3 2 10 9 8 7 6 5 4 3 2 1 2 3 4 5 6 7 8 9 P J604 Duplex Board PL11 1 16 P J602 4 3 2 1 Exit Drive Assembly PL11 2 2 DUP UP_A DUP UP_XA DUP UP_B DUP UP_XB I L 24VDC DUP CL ON L 24VDC 1 2...

Page 747: ...L5 1 14 P J313 CRUM Connector M PL5 1 14 P J312 CRUM Connector Y PL5 1 14 P J311 P J31 Dispense Motor Y PL5 1 3 P J181 P J18 Dispense Motor M PL5 1 3 P J182 Dispense Motor C PL5 1 3 P J191 Dispense Mo...

Page 748: ...ions of Hum Temp Sensor with MCU Board Connections of Erase LEDs and MCU Board Connections of Transfer Belt with MCU Board HVPS Connections of HVPS with MCU Board Toner Dispense Connections of Dispens...

Page 749: ...5 6 7 8 9 10 11 12 13 P J15 1 2 SG 14 13 12 11 10 7 8 9 6 5 4 3 2 4 2 1 2 3 PL8 2 5 SG 5VDC R H COVER OPEN SG 3 3VDC SG 1 2 2 1 P J29 P J291 Switch PL5 1 9 LV TYPE FSR ENB HEAT 1 DEEP SLEEP SG 24V OF...

Page 750: ...L 3 3VDC Tray 1 No Paper Sensor PL3 2 13 P J234 I L 24VDC CST FEED CL ON L 24VDC 2 1 1 2 1 2 Feed Solenoid PL3 1 11 P J231 P J23 6 7 8 PAPER EMPTY SENSED H 3 3VDC SG P J233 3 2 1 PULL UP 3 3VDC Manual...

Page 751: ...J21 P J211 9 8 7 6 5 4 3 2 1 I L 24VDC SG I L 24VDC SG MAIN MOT ON MAIN MOT ALARM MAIN MOT CLK MAIN MOT LOW M s6500 459 Interlock 24VDC Interlock 24VDC 1 2 Main Motor Harness Assembly PL9 1 7 K Senso...

Page 752: ...F M V REF Y ROS MOT ON Laser RE Harness Assembly PL4 1 22 LOCK ROS MOT ON SG 24VDC 5VDC SOS SG CLK Laser Unit PL4 1 1 ROS Motor SOS Board s6500 460 13 14 ENB 15 15 14 13 12 11 1 2 3 4 5 10 9 8 7 6 5 1...

Page 753: ...SG 3 3VLD 1 2 3 4 PHD EEPROM P J144 4 3 2 1 SG 5VDC HUMI TEMP P J20 1 2 3 4 P J201 4 3 2 1 EEPROM Board PL8 2 16 Humidity Sensor PL8 2 7 LVPS Main Harness Assembly PL9 1 3 ERASE Y M C ON L 3 3VDC ERA...

Page 754: ...3 4 5 6 7 8 HVPS PL4 1 19 HVPS Harness Assembly PL9 1 5 P J161 CF DF K TR K TR C TR M TR Y BCR BTR BTR Bias Transfer Roller BCR Bias Charge Roller Developer DB C DB M DB Y 10 9 8 7 6 5 4 3 TR MON NC...

Page 755: ...K DISPENSE MOT XB N C 6 8 9 10 7 7 8 10 11 9 5 4 3 2 1 J182 Dispense Motor M PL5 1 3 1 2 4 5 6 3 P191 P J19 5 4 3 2 1 Dispense Motor C PL5 1 3 P192 5 4 3 2 1 Dispense Motor K PL5 1 3 Toner Motor Harn...

Page 756: ...PL6 1 2 LVPS Main Harness Assembly PL9 1 3 Test RL2 Harness Assembly PL5 1 28 SG PULL UP 3 3VDC Fuser Assembly PL6 1 1 LVPS PL8 2 1 Lamp Control s6500 464 Thermostat Heater NC SNS 1 2 3 P J175 P J176...

Page 757: ...CREADY SREADY SG VSYNC K VSYNC C VSYNC M VSYNC Y SG HSYNC SG SG 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 17 18 18 17 P J40 1 2 3 4 P J202 1 2 3 4 5 6 7 MCU Board PL8 2 13 LVPS PL8 2 12 Console Panel PL...

Page 758: ..._A_ADF SCAN_B_ADF xSCAN_B_ADF 5V DC S_ENTRY_N S_FEED_N S_COVER_N SG S_FEED2_N S_COVER2_N SG ADF Assembly PL10 1 3 Connector Board s6500 487 1 2 3 4 5 6 7 8 9 10 11 12 13 14 24VDC 5VDC 1 2 3 JDFM1 JCV1...

Page 759: ...OME SENS DRIVER_5V SG xAFE RST SH_R AFESDIO AFESCLK xAFE_SEN RXIN0 RXIN0 SG RXIN1 RXIN1 SG RXIN2 RXIN2 SG RXINCLK RXINCLK SG LVDSCLK LVDSCLK A SG IIT Sub Assembly PL10 1 11 s6500 486 1 2 3 4 5 6 7 8 9...

Page 760: ...2 2 1 P J422 P J421 1 2 3 4 6 5 4 3 5 6 2 1 Sub Motor Assembly PL12 2 16 M 3 2 1 PULL UP 3 3VDC SG PAPER EMPTY SENSED L 3 3VDC Tray2 No Paper Sensor PL12 4 13 FEED MOT ON FEED MOT ALARM FEED MOT CLK F...

Page 761: ...P CL ON L 24VDC 1 2 Duplex Clutch PL11 2 2 s6500 485 Interlock 24VDC 3 3VDC Interlock 24VDC Interlock 24VDC 3 3VDC M P J603 5 4 3 2 1 Duplex Drive Assembly PL11 2 5 DUP DOWN_A DUP DOWN_XA DUP DOWN_XB...

Page 762: ...10 52 Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Wiring http www manuals4you com...

Page 763: ...A Appendix Reference In this chapter Phaser 6500 Menu Map WorkCentre 6505 Menu Map Embedded Pages Media Guidelines Firmware Update Acronyms and Abbreviations...

Page 764: ...mination Default Color F W Version Automatic Registration Adjust Adjust Color Registration Clear Developer Toner Refresh IU Refresh Reset Fuser Port Status Adobe Protocol PowerSaver Time AUTO Reset Fa...

Page 765: ...u Map Configuration PCL Fonts List PCLMacro List PS Fonts List PDF Fonts List Job History Error History Printer Meter Demo Page Protocol Monitor Fax Address Book Email Address Book Server Address Fax...

Page 766: ...e Manual Reference Embedded Pages This is a sampling of the pages that the printer generates from the Information Pages menu on the Control Panel Configuration Configuration is a two or more page repo...

Page 767: ...ntre 6505 Service Manual Xerox Internal Use Only A 5 Reference Startup This page reports an abbreviated configuration listing each time the printer is powered up The user can disable this feature from...

Page 768: ...l Use Only Phaser 6500 WorkCentre 6505 Service Manual Reference Job History Report This report lists pertinent information about each job sent to the printer it can be several pages in length http www...

Page 769: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only A 7 Reference Error History Report This report lists all the printer s system failures and jams...

Page 770: ...ox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Reference Print Volume Report This report called Print er Meter in the menu provides usage information about each user http www manuals4...

Page 771: ...Internal Use Only A 9 Reference Demo Pages As these examples show the Demo Page is a graphic demonstration of the printer s color performance It is actually a two sided page with the graphic on one s...

Page 772: ...A 10 Xerox Internal Use Only Phaser 6500 WorkCentre 6505 Service Manual Reference WorkCentre 6505 Demo Page http www manuals4you com...

Page 773: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only A 11 Reference Protocol Monitor This report lists the fax jobs generated from the Phaser 6505 MFP...

Page 774: ...haser 6500 WorkCentre 6505 Service Manual Reference Email Address Book List This is a list of the email addresses stored in the MFP s address book You can print out a similar list for the Fax Address...

Page 775: ...Phaser 6500 WorkCentre 6505 Service Manual Xerox Internal Use Only A 13 Reference Server Address List This list reports the locations that the user can select when scanning to computer...

Page 776: ...rain long Paper lighter than 60 g m2 16 lb might not feed properly and could cause paper jams For best performance use 75 g m2 20 lb bond grain long paper Curl Curl is the tendency of media to curve a...

Page 777: ...nk Character Recognition MICR applications and 205 C 401 F for non MICR applications Paper must be able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Ch...

Page 778: ...t is displayed 8 Open the Boot directory Double click the Xeroxfwup exe file The boot firmware file boot_ prn should also be located in the Boot directory Xeroxfwup exe does not have a security certif...

Page 779: ...ess is available click the appropriate check box then click Next If the printer IP address is not listed click the Add button Enter the printer IP address Click OK Click the check box with the correct...

Page 780: ...to Power Control ASSY Assembly ATM Adobe Type Manager BCR Bias Charge Roller BOOTP Boot Parameter Protocol BTR Bias Transfer Roller CCD Charge Coupled Device Photoelectric Converter CCW Counter Clock...

Page 781: ...Humidity HV High Voltage HVPS High Voltage Power Supply Hz Hertz cycles per second IDT Intermediate Drum Transfer IEC International Electrotechnical Commission I F Interface IIT Image Input Terminal...

Page 782: ...col version 3 PPD PostScript Printer Description PPM Pages Per Minute PWBA Printed Wiring Board Assembly RAM Random Access Memory RH Relative Humidity RMS Root Mean Square Voltage ROM Read Only Memory...

Page 783: ...topper 2 66 Drive 2 69 Feed Roll Separator Roll Kit part number 9 45 Feed Roll removal 8 13 Feed Sensor 2 65 Media Path 2 67 operation 2 67 Pinch Roller Assembly 2 66 sensors 2 19 Separator Pad remova...

Page 784: ...er Procedures 4 58 Diagnostics 4 7 Dimensions 1 25 Dimensions MFP 1 25 Disassembly Drive 8 113 to 8 118 Duplex Unit 8 162 to 8 166 Electrical MFP 8 141 to 8 161 Electrical SFP 8 119 to 8 140 Feeder 8...

Page 785: ...removal 8 143 Fax Scanner Diagnostic Menu Map 4 11 Fax Scanner Diagnostic Tests 4 51 FB flatbed Motor Test 4 64 Feed Drive Assembly 2 36 2 50 color mode switching 2 36 location 2 36 part number 9 28 r...

Page 786: ...ion 2 38 part number 9 22 removal MFP 8 154 removal SFP 8 136 HVPS Frame part number SFP 9 22 removal SFP 8 137 I IIT Sub Assembly removal 8 195 IIT Subassembly part number 9 45 Image area 5 56 adjust...

Page 787: ...esting 4 69 M Magnification 5 54 Main Drive Assembly 2 36 location 2 36 part number 9 28 removal 8 114 testing 4 29 Main firmware update A 17 Maintenance items replacement 8 6 to 8 14 Maintenance tool...

Page 788: ...8 190 drive clutch 2 24 Drive Clutch and Bearing removal 8 174 drive transmission 2 58 Feed Gear Kit part number 9 54 removal 8 178 Feed Gear removal 8 175 feed motor 2 24 part number 9 54 removal 8...

Page 789: ...ST 4 6 description 4 6 errors 4 6 type of tests 4 6 Power Switch location MFP 1 5 location SFP 1 6 operation 2 38 part number MFP 9 38 part number SFP 9 32 removal SFP 8 131 Print mode black and white...

Page 790: ...SFP 9 32 location 2 19 manual feed no paper 2 27 microswitch 2 18 no paper part number 9 19 Optional Feeder paper path 2 24 photo receptive 2 17 photo reflective 2 17 registration manual feed operati...

Page 791: ...peration 2 7 testing 4 31 Top Cover removal MFP 8 45 Top Cover SFP part number 9 6 removal 8 15 Transfer Belt 2 10 ADC Sensor 2 31 life count 6 10 location MFP 1 9 location SFP 1 8 operation 2 9 part...

Page 792: ...ivot Shaft part number 9 8 removal 8 31 USB Port Type A 1 5 USB Port Type B location SFP 1 6 MFP 1 7 V Voids 5 23 W Warm up time 1 17 Waste Toner 2 12 2 53 Wiring left side harness part number SFP MFP...

Page 793: ...Copyright 2011 Xerox Corporation All rights reserved Unpublished rights reserved under the copyright laws of the United States Part 701P31640...

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