Phaser 6500/WorkCentre 6505 Service Manual
Xerox Internal Use Only
3-67
Error Messages and Codes
SMB Scan User Overlimit
Applicable Error Code
•
031-524
Troubleshooting Procedure
Step Actions and Questions
Yes
No
1
Check the sharing folder.
Is the sharing folder name correct?
Go to step 2.
Rename the
Shared Folder.
2
Check the server setting.
Is the
Share Name
of the
Address
Book > Server Address
tab correct?
Go to step 3.
Rename the
Share Name
.
3
Check the printer.
Turn the printer power Off and On.
Does the error still occur when network
scanning?
Check the
server.
Complete.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
IP Board (ESS) (MFP PL8.1.2)
■
“Map 8 - MFP LVPS, IP Board, and
Troubleshooting Procedure
Step Actions and Questions
Yes
No
1
Check the access limitation
Does the system administrator set the
access limit number?
Ask to the
system
administrator.
Go to step 2.
2
Check the server setting
Is the
User Limit
of the
Sharing
tab in
the sharing folder properties set to
Maximum allowed
?
Go to step 3.
Set to
Maximum
allowed
.
3
Check the printer
Turn the printer power Off and On.
Does the error still occur when network
scanning?
Replace the IP
Board.
(page 8-144)
Complete.
