Xerox Phaser 6180MFP, Service Manual

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Phaser 6180MFP Multifunction Printer Service Manual 4-93
General Troubleshooting
8 1. Manually dial any local phone number
using touch tone with the outside line
prefix (i.e., 9).
2. Is there a connection?
Go to step 3. Go to step 9.
9 1. Check for the pulse. Manually dial using
pulse 20PPM.
2. Is there a connection?
Go to step 3. Set pulse to
10PPM.
Go to step 3.
10 1. Receive a fax from another fax machine.
2. Did the reception complete? Complete.
Connect
additional
devices such
as external
telephone and
answering
machine. 1. Check the
Secure
settings:
System >
Admin
Menu
>
Secure
Settings
>
Secure
Receive.
2. Is Secure
Rcv. Set
Disable?
(the default
setting is
Disable)
11 1. Check the Fax setting: System > Admin
Menu > Fax Settings > Ans Select.
2. Is the Ans Select setting correct?
Go to step 12. Correct the
setting. Refer
to “Fax
Configuration
Settings” on
page 4-99 for
detailed
information.
12 1. Check the Auto Answer Fax value:
System > Admin Menu > Fax Settings >
Auto Answer Fax.
2. Does the value exceed 30?
Set the value
to below 30. Replace the
Scanner
Controller
Board
(page 8-99).
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No