Xerox Phaser 6180MFP, Service Manual

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4-92 Phaser 6180MFP Multifunction Printer Service Manual
General Troubleshooting
3 1. Manually dial any out-of-area phone
number.
2. Is there a connection?
Go to step 6. Check if the
transmission
route
consists of
multiple
telephone
service
providers.
Confirm that
your
telephone line
supports
faxing.
4 1. Check the line type.
■
Confirm that the line is not an ISDN/
xDSL/IP phone line but an analog line.
■
If no dial tone is present at Off hook, the
line may be faulty.
2. For PSTN:
■
Is there a continuous tone present at the
hook?
■
Does the cable have 2 conductors?
Manually dial
any local
phone
number using
touch tone. Go to step 5.
5 Is the line a PBX? Go to step 8. Request the
telephone
company for
a line repair.
6 1. Update Fax Setting information for a new
fax job.
2. Send a fax to another fax machine.
3. Did the fax transmit?
Go to step 10. Note: Error
035-781
occurs when
the receiving
line is busy. If
the receiving
line is not
busy, resend
the fax.
Go to step 7.
7 1. Check the outside line prefix is added.
2. Is the fax number correct?
Check the
following
information:
System >
Admin Menu
> Fax
Settings.
■
Ans Select
■
Line Type
■
Dialing
Type
Retry the fax
transmission.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No